3Com SuperStack 3 V5000 Network Switch Manuals

Manuals and User Guides for 3Com SuperStack 3 V5000 Network Switch. We have 3 3Com SuperStack 3 V5000 Network Switch manuals available for free PDF download: Administrator's Manual, Installation Manual, Release Note

3Com SuperStack 3 V5000 Administrator's Manual (482 pages)

3Com NBX 100: User Guide

Brand: 3Com | Category: Telephone System | Size: 4 MB

Table of Contents
3
About this Guide

17
- How to Use this Guide
  17
- Conventions
  18
- International Terminology
  18
- Your Comments
  19
1 Introduction

21
- Network-Based Telephony
  21
- Overview of the System Software
  22
  - Auto Attendant
    22
  - Auto Discovery and Auto Relocation
    22
  - Virtual Tie Lines
    22
  - Integrated Voice Mail and Messaging Features
    22
  - Redialing from Call Logs
    22
  - Call Recording
    23
- NBX Netset Administration Utility
  23
- NBX Netset Features
  25
2 Dial Plan

29
3 Device Configuration

133
- Adding, Removing, and Modifying Telephones
  134
  - Adding a New Telephone
    134
  - Modifying a Telephone
    136
  - Checking a Telephone's Status
    136
- Removing a Telephone
  136
- Rebooting a Telephone
  136
- Adding a Remote Telephone
  137
  - Remote NAPT Device Configuration
    137
- Creating and Managing Bridged Extensions
  138
- Creating and Managing Telephone Groups
  146
  - Creating a New Telephone Group
    146
  - Modifying a Telephone Group
    146
  - Removing a Telephone Group
    147
  - Viewing Telephone Group Membership
    147
- Recording and Monitoring Telephone Calls
  148
  - Recording Calls between Telephones with Different Recording Settings
    148
  - Remote Telephones
    149
  - Music on Hold
    149
  - Non-NBX Telephones
    149
- Creating and Managing Button Mappings
  150
- Changing Device IP Settings
  154
- Configuring Call Park
  156
- Configuring the NBX Attendant Console
  157
  - Adding an Attendant Console
    158
  - Modifying an Attendant Console
    158
  - Viewing Attendant Console Status
    159
    
    Removing an Attendant Console
    159
    
    Configuring Attendant Console Buttons
    159
    
    Changing Attendant Console IP Settings
    160
  - Configuring and Managing Analog Line Card Ports
    161
    
    Configuring a Line Card Port
    161
    
    Modifying a Line Card Port
    164
    
    Removing a Line Card Port
    165
    
    Verifying Line Card Port Status
    165
    
    Rebooting a Line Card Port
    165
    
    Advanced Settings
    165
  - Connecting and Managing Analog Devices
    166
    
    Adding an Analog Terminal Card
    166
    
    Adding an Analog Terminal Adapter (ATA)
    168
    
    Modifying an Analog Terminal Port
    169
    
    Removing an Analog Terminal Adapter
    169
    
    Viewing the Status of an Analog Terminal Adapter
    170
    
    Advanced Settings
    170
  - Configuring and Managing BRI-ST Digital Line Cards
    171
    
    Adding an ISDN BRI-ST Digital Line Card
    171
    
    Configuring the BRI-ST Digital Line Card
    173
    
    BRI-ST Card Status Lights
    176
    
    Modifying a BRI-ST Card
    176
    
    Adding or Modifying a BRI Group
    177
    
    Modifying BRI Card Channels
    180
    
    Modifying IP Settings for a BRI Card
    181
    
    Removing a BRI Digital Line Card
    182
  - Configuring and Managing E1 Digital Line Cards
    182
    
    Adding an E1 Digital Line Card
    183
    
    Configuring an E1 Digital Line Card
    185
    
    E1 Card Status Lights
    187
    
    Modifying an E1 Card
    189
    
    Adding or Modifying an E1 Group
    191
    
    Modifying E1 Card Channels
    194
    
    Modifying IP Settings for an E1 Card
    195
    
    Removing an E1 Digital Line Card
    196
  - Configuring and Managing T1 Digital Line Cards
    197
    
    Adding a T1 Digital Line Card
    198
    
    Configuring a T1 Digital Line Card for the DS1 Protocol
    200
    
    Configuring a T1 Digital Line Card for ISDN PRI Signaling
    205
    
    T1 Card Status Lights
    208
    
    Modifying a T1 Card
    210
    
    Support of At&T's 4ESS Switch Protocol
    211
    
    Modifying a T1 Group
    214
    
    Modifying T1 Card Channels
    217
    
    Modifying IP Settings for a T1 Card
    218
    
    Removing a T1 Digital Line Card
    219
  - Setting up a Digital Line Card at a Remote Location
    220
  - Configuration Notes
    220
  - Setting up T1/E1 Logging
    222
  - Viewing CSU State Information and Statistics
    223
    
    T1.231 Near End
    223
    
    T1.231 Far End
    224
    
    TR54016 Near End
    224
    
    TR54016 Far-End
    224
    
    G.826 Near End
    224
    
    G.826 Far End
    225
  - Using Loopback Tests
    225
    
    Enabling or Disabling Loopback Tests
    226
4 User Configuration

227
- Users
  227
  - Phantom Mailboxes
    227
- Call Pickup
  228
  - Group Numbers
    228
- TAPI Route Points
  229
  - Redirect Behaviors
    230
  - TAPI Route Point Capacities
    231
  - Creating a TAPI Route Point
    232
  - Modifying a TAPI Route Point
    232
  - Viewing TAPI Route Point Statistics
    232
  - Specifying TAPI Line Redirect Timeout
    233
  - TAPI Supervisory Monitoring
    233
  - Supervisory Monitoring Modes
    234
- Hunt Groups
  235
  - Hunt Group Considerations
    236
  - Linear and Circular Hunt Groups
    236
  - Calling Groups
    237
  - Call Coverage
    237
  - Hunt Group Supervisory Monitoring
    237
  - Supervisory Monitoring Modes
    238
- Class of Service (Cos)
  239
- Page Zones
  240
  - Page Zone Feature Support
    240
- Account Codes
  241
  - Feature Interaction
    242
  - Account Codes: Operational Modes
    244
5 System Configuration

249
- System Settings
  249
  - System-Wide Settings
    251
  - Audio Settings
    257
  - Silence Suppression Overview
    259
  - Regional Settings
    262
  - Date and Time
    263
  - Timers
    263
  - Ringing Patterns
    264
  - Multicast Addresses
    265
  - IP Addresses
    266
  - Maintenance Alerts
    266
- Speed Dials
  267
- Business Identity
  268
  - Business Information
    268
  - Business Hours
    268
  - System Mode
    269
- Password Administration
  269
- TAPI Settings
  270
- Disk Mirroring
  271
  - Adding a Mirror Disk
    271
  - Verifying a Failed Disk Drive
    273
  - Reverting to a Single-Disk System
    274
6 Automaticall Call Distribution

275
- Automatic Call Distribution
  275
  - ACD Group Types Supported
    276
  - ACD Agent List
    276
  - ACD Licenses
    276
  - ACD Group Populations
    277
  - ACD Considerations
    277
- Using ACD
  278
  - ACD Groups
    279
  - ACD Announcements
    280
  - ACD Agents
    282
  - ACD Statistics
    283
- Using Supervisory Monitoring
  286
- Supervisory Monitoring Usage Notes
  290
  - Usage Notes
    290
  - Key Mapping
    291
  - Supervisory Monitoring Error Conditions
    293
7 Nbx Messaging

297
- Group List
  297
- NBX Voice Mail
  298
  - Additional Considerations
    300
  - IMAP for Integrated Voice Mail
    301
  - Voice Mail Extensions
    301
  - Voice Mail Passwords
    301
  - Configurable Operators
    302
  - Off-Site Notification
    304
  - Status
    306
  - Port Usage
    307
  - User Usage
    308
- Auto Attendant
  308
  - Overview of Auto Attendant Features
    308
  - Adding an Auto Attendant
    310
  - Managing Auto Attendants
    321
  - Voice Application Setup Utility
    323
  - Testing the Auto Attendant
    324
- Voice Profile for Internet Mail
  325
  - Control Parameters
    326
  - Operations Management
    326
  - Statistics
    328
  - Advanced Settings
    329
8 Operations

333
- Software Upgrade
  333
  - System Software Licensing
    334
  - Restricted Operation
    336
  - Considerations
    336
  - Customer Service
    337
- Reboot/Shutdown
  337
- Manage Data
  338
  - Migration
    338
  - Migrating Data
    339
  - Restore
    343
  - Convert Database
    344
  - Purge Database
    344
  - Purge Database and CDR
    344
  - Purge All Voice Mail
    344
- Event Log
  344
- Licenses
  345
  - Add a License
    346
  - Remove a License
    346
  - Usage Report
    346
  - Backing up Licenses
    346
  - Restoring Backed-Up Licenses
    347
  - Obtaining Details of License History
    347
- Regional Software
  347
  - Install
    347
  - Remove
    347
  - Details
    348
- Third-Party Drivers
  349
  - NBX Software Upgrades
    349
  - Third-Party Telephone Groups
    349
9 Reports

351
- Directory
  351
- Device List
  352
- System Data
  352
  - Disk Status
    352
  - Power Supply Status
    352
- Call Reporting
  353
  - Windows Environment Specifications
    353
  - Installing Call Reports
    354
  - Configuring Call Reporting
    354
  - Purge CDR
    354
10 Downloads

355
- Software
  355
- Labelmaker
  355
- NBX Documentation and Quick Reference Guides
  357
11 Troubleshooting

359
- Using the Telephone Local User Interface Utility
  359
- The 3Com Telephone Local Configuration Application
  371
  - Installing the 3Com TLC Application
    371
  - Using the TLC Application
    372
- Using H3Pingip
  372
- System-Level Troubleshooting
  373
  - Digital Line Card Troubleshooting
    375
  - Alarm Conditions (Overview)
    376
  - Alarm Descriptions
    377
  - Alarms on NBX Digital Line Cards
    378
  - Configuration and Status Reports
    379
- Connecting a Computer to a Serial Port
  386
- Servicing the Network Call Processor Battery
  387
- Getting Service and Support
  388
Integrating Third -Party Messaging

389
100 C Configuring Option184 on a Windows2000 Dhcp

399
- Overview
  399
- Editing Option 184 Values
  400
- Creating Option
  400
- Activating Option
  401
  - Xtions H.323 Gateway
    403
- Overview of Connextions
  403
- Installation Requirements
  404
  - WAN Router
    404
  - Windows-Based System
    405
  - Windows Compatibility
    405
  - Connextions Software
    407
- Preparing for Installation
  407
  - Assembling System Information
    408
  - Verifying the G.723 Converter
    408
  - Checking Service Pack (Windows NT Only)
    408
  - Configuring Licenses
    409
- Installing Connextions
  410
  - Finishing the Installation
    413
- Overview of H.323
  413
  - Negotiated Connections
    414
  - Negotiated Voice Compression
    414
  - Standard Extensions
    415
  - Remote Internet Device Connections
    415
- The H.323 Connection
  416
- Connection Considerations
  417
  - Overall Connectivity
    417
  - Quality of Service
    418
  - Quality of Service Control
    421
- Special Issues
  423
  - Firewall Security
    423
  - Gateway Load
    425
  - Remote Access
    425
  - PBX Connections
    426
  - Class of Service
    428
  - IP Type of Service and Differentiated Services
    429
  - Alternate Gatekeepers
    429
- Checking Connections
  429
  - Gateway Checks
    429
  - Network Checks
    430
  - Network Ping
    430
- Placing Calls
  434
  - IP Address Entry
    434
  - Speed Dials
    436
  - One Button Access
    437
  - Entering Digits During Calls
    438
- Receiving Calls
  438
  - Auto Attendant
    439
  - Attendant Console
    439
  - Other Extensions
    439
- Handling Conference Calls
  440
- Related H.323 Documentation
  440
Caller ID

441
- Forwarded Calls and Caller ID
  441
- Long Caller ID Character Strings
  441
- Specific Caller ID Situations
  442
  - Analog Telephones
    442
  - Bridged Extension Telephones
    443
  - Calls that Are Forwarded Multiple Times
    443
  - External Calls
    443
  - Internal Calls
    445
  - Nortel Phones
    445
  - Parked Calls
    445
  - Second Incoming Call
    445
  - TAPI Calls
    445
  - TAPI Redirected Calls
    445
  - VTL Calls
    445
  - Calls Transferred to Hunt Groups
    445
  - 3Com Cordless Calls
    446
    
    Auto Redial
    448
    
    Delayed Ringing
    452
    
    Error Detection
    453
    
    Ethernet Switching
    453
    
    Fast Ethernet
    453
    
    Hybrid Mode
    455
    
    Out-Of-Band Signaling
    460
    
    Phantom Mailbox
    460
    
    Supervisory Monitoring
    463
    
    Thin Ethernet
    464
    
    Twisted Pair
    464

3Com SuperStack 3 V5000 Installation Manual (248 pages)

3Com NBX 100: Installation Guide

Brand: 3Com | Category: Telephone System | Size: 3 MB

Installation Guide
1
Table of Contents
9
About this Guide

17
- How to Use this Guide
  17
- Conventions
  18
- International Terminology
  18
- Your Comments on the Technical Documentation
  19
Introduction

21
- NBX IP Telephony Platforms
  21
  - V3000 Analog
    22
  - V3000 Bri
    24
  - V3001R
    26
  - V5000
    28
  - Nbx 100
    31
  - NBX Expansion Chassis
    33
- NBX Cards and Devices
  35
  - Analog Line Card
    35
  - Operation
    36
  - T1 Digital Line Card
    36
  - E1 Digital Line Card
    39
  - BRI-ST Digital Line Card
    43
  - 10BASE-T Uplink Card
    45
  - Analog Terminal Card
    45
  - Legacy Link Analog Card
    46
  - Legacy Link Norstar Card
    48
  - Legacy Link Meridian Card
    49
  - Analog Terminal Adapters
    50
  - 3Com Telephones
    52
  - Third-Party Devices and Applications
    54
- Optional Software
  55
- NBX Licensing
  56
  - Individual Device Limits
    57
  - Features and System Performance
    57
  - Licensed Device Limits
    57
  - How the System Limits Interact
    58
  - Maximum Device Counts and Memory Requirements
    59
  - Device Licenses
    72
  - Group Device Licenses
    73
  - Dynamic License Assignment
    74
  - Upgrading Device Licenses from R4
    76
  - Rebooting to R4.X
    76
Installing System Hardware Components

79
- Introduction
  80
- International Feature Support
  80
  - Power Fail Transfer
    80
  - Analog Terminal Connectors
    80
  - Language Support
    80
- Installation Requirements
  81
  - Electrical Requirements
    81
  - Environmental Requirements
    81
  - Physical Requirements
    82
  - Local Telephone Service
    82
- Installation Questions
  82
- Before You Begin Installation
  85
  - Required and Recommended Tools and Equipment
    86
- Important Safety Information
  86
  - Lithium Battery Safety
    89
- Consignes Importantes de Sécurité
  89
  - Batterie au Lithium
    91
- Wichtige Sicherheitsinformationen
  91
  - Lithiumbatterie
    92
- Unpacking and Examining the Components
  93
- Installing the NBX System Hardware
  93
  - Recording MAC Addresses
    93
  - Optionally Upgrading NBX Memory
    94
  - Mounting an NBX Chassis
    94
  - Installing a Disk Mirroring Kit
    97
  - Reboot / Shutdown
    99
  - Powering Your NBX System
    100
- Configuring NBX System Networking
  101
  - Establishing IP Connectivity
    101
  - Modifying Default IP Settings
    101
  - Configuring the NBX System IP Address
    104
  - Establishing LAN Connections
    104
  - Test Connectivity
    105
  - Set NBX System-Wide Preferences
    105
- Connecting Cards and Devices
  105
- Selecting Regional Software and Components
  110
  - Installing Regional Software and Components
    111
- Using Auto Discover for Initial System Configuration
  112
- Connecting Telephone Lines
  117
- Adding External Hardware
  117
  - Connecting a Music-On-Hold (MOH) Input Device
    118
  - Connecting a Paging Amplifier
    118
- Configuring Routing Devices
  118
Telephones and Attendant Consoles

121
Analog Lines

139
- Auto Discover Analog Line Cards
  139
- Inserting an Analog Line Card
  140
- Verifying an Analog Line Card
  140
  - Using the NBX Netset Utility
    140
  - Using Status Lights
    141
Analog Devices

143
Bri-St Digital Line Card

149
- Adding a BRI-ST Digital Line Card
  150
- Verifying a BRI-ST Digital Line Card
  152
  - Using the NBX Netset Utility
    152
E1 Isdn Pri Digital Line Card

153
T1 Digital Line Card

157
- Adding a T1 Digital Line Card
  158
- Verifying the T1 Digital Line Card
  160
  - Using the NBX Netset Utility
    160
  - Using the Status Lights
    160
Om Legacy Link Cards

163
Configuring Ip Telephony

179
- IP Telephony Overview
  180
  - Implementing IP
    180
  - Standard IP Configuration
    181
  - Using DHCP
    181
  - IP On-The-Fly Configuration
    182
  - Providing the NCP IP Address to Devices
    182
- Configuring IP Telephony
  183
Troubleshooting

193
Specifications

199
- Government Approvals
  200
  - Safety
    200
  - EMC Emissions
    200
  - EMC Immunity
    200
  - European Community CE Notice
    200
  - Other Approvals
    200
- V3000 Analog Call Processor
  201
- V3000 BRI Call Processor
  202
- V3001R Call Processor
  203
- V5000 Call Processor
  204
- NBX 100 Call Processor
  204
- NBX V3000 Gateway Chassis
  205
- NBX 100 6-Slot Chassis
  206
- NBX V5000 Gateway Chassis
  206
- NBX Analog Line Card
  207
- NBX Analog Terminal Adapter (ATA)
  208
- NBX Analog Terminal Card
  208
- NBX BRI-ST Digital Line Card
  209
- NBX E1 and T1 Digital Line Cards
  210
- NBX Hub Card
  210
- Legacy Link Analog Card
  211
- NBX Uplink Card
  211
- Legacy Link Meridian Card
  212
- Legacy Link Norstar Card
  212
- 3102 Business Telephone
  213
- 1102 Business Telephone
  214
- 2102 And 2102-IR Business Telephones
  214
- 3101 And 3101SP Basic Telephones
  215
- 2101 Basic Telephone
  216
- 3105 Attendant Console
  216
- 1105 Attendant Console
  217
- 3106C Cordless Telephone
  217
- 3107C Cordless Telephone
  218
- 3100 Entry Telephone
  219
- 3103 Managers Telephone
  219
- 3108 Wireless Telephone
  220
B Circuit Provisioning

223
- Caller ID Choices for Analog Lines
  223
- T1 Prerequisites
  224
- T1 Recommendations
  224
- ISDN PRI Prerequisites
  225
- ISDN PRI Recommendations
  225
- ISDN BRI Prerequisites
  226
- ISDN BRI Recommendations
  227
- Maximum Transfer Unit (MTU)
  229
Uidelines for

229
- Communication Latency Requirements
  230
  - Large Packet Latency
    230
  - Small Packet Latency
    230
- Bandwidth Requirements
  231
- Installing Fax Machines with Atas
  232
Upport for

233
- Register Your Product to Gain Service Benefits
  233
- Solve Problems Online
  233
- Access Software Downloads
  234
- Contact Us
  234
  - Telephone Technical Support and Repair
    235
- Purchase Extended Warranty and Professional Services
  234

3Com SuperStack 3 V5000 Release Note (9 pages)

3Com NBX 100: Release Note

Brand: 3Com | Category: Switch | Size: 0 MB

3Com Categories

Switch

Network Router Wireless Access Point Modem

Network Card

More 3Com Manuals

3Com SuperStack 3 V5000 Network Switch Manuals

3Com SuperStack 3 V5000 Administrator's Manual (482 pages)

Table of Contents

About this Guide

1 Introduction

2 Dial Plan

3 Device Configuration

4 User Configuration

5 System Configuration

6 Automaticall Call Distribution

7 Nbx Messaging

8 Operations

9 Reports

10 Downloads

11 Troubleshooting

Integrating Third -Party Messaging

100 C Configuring Option184 on a Windows2000 Dhcp

Caller ID

3Com SuperStack 3 V5000 Installation Manual (248 pages)

Table of Contents

About this Guide

Introduction

Installing System Hardware Components

Telephones and Attendant Consoles

Analog Lines

Analog Devices

Bri-St Digital Line Card

E1 Isdn Pri Digital Line Card

T1 Digital Line Card

Om Legacy Link Cards

3Com Legacy Link Analog Card

Configuring Ip Telephony

Troubleshooting

Specifications

B Circuit Provisioning

Uidelines for

Upport for

3Com SuperStack 3 V5000 Release Note (9 pages)

Table of Contents

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