Adding An Auto Attendant - 3Com NBX 100 Administrator's Manual

310 C 7: NBX M
HAPTER
Adding an Auto
Attendant
ESSAGING
number of rings, select User Configuration > Users > User Settings >
Call Forward.
Routing Calls to Specific Auto Attendants — You can use the dial
plan to map Auto Attendants to specific extensions of analog
telephones. This enables incoming calls to go directly to a specific
Auto Attendant.
Voice Application Setup Utility — From the NBX Business
Telephone, you can use the Auto Attendant Voice Application Setup
utility to set up these Auto Attendant features:
Button actions
Time-dependent greetings and schedule
Main menu greeting
Administrator's Auto Attendant password
For more information, see
page 323.
The NBX system includes two Auto Attendants: the Default Menu
(extension 500), which handles incoming calls, and the VoiceMail Menu
(extension 501), for employee access to voice mail. These two Attendants
cannot be deleted. The default Auto Attendant processes calls as soon as
you install the system. When you add a new Auto Attendant, you are
adding a "blank" Auto Attendant, which you can configure.
To add a new Auto Attendant, select NBX Messaging > Auto Attendant >
Add, and then click Add.
Table 54 describes the entries and checkbox that appear on the Add Auto
Attendant Menu dialog box.
Table 54 Add Auto Attendant Menu Fields
Field
Name
"Voice Application Setup Utility"
Purpose
In the Name field, enter the name of the new Auto
Attendant.
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