3Com NBX 100 Administrator's Manual page 312

312 C 7: NBX M
HAPTER ESSAGING
Play/Record Extension
The Play/Record Extension identifies the telephone where you can work
interactively with the NBX NetSet utility to record and listen to Auto
Attendant prompts. Typically, this is the extension of the person who is
configuring and administering the Auto Attendant. An Auto Attendant
prompt is simply an audio file (.WAV) that is associated with a specific
Auto Attendant. It describes the actions a caller can take.
When you click the button in the NBX NetSet utility to record or play a
prompt, the extension rings. When you answer it, you either hear the
prompt you selected to play or you are prompted to record a prompt.
You cannot customize any greetings or prompts until you have specified
this extension.
You can specify a play/record extension in any of these locations:
NBX Messaging > Auto Attendant
NBX Messaging > Auto Attendant > Menu Tree > Prompt
NBX Messaging > Auto Attendant > Menu Tree > TD Greetings
NBX Messaging > Auto Attendant > System Wide Greetings
See the Help for the procedure on specifying a play/record extension.
Time-dependent Greetings
The system clock and the greeting schedule control when the system
changes from one time-dependent greeting to the next. For example, the
morning greeting might start at 12 midnight, the afternoon greeting
would begin at noon, and the evening greeting might begin at 6 p.m. If
time-dependent greetings are enabled, the caller hears the current active
one before the main menu prompt.
You can create time-dependent greetings that are enabled on all Auto
Attendants in your system. An example of this system-wide greeting
would be "Good morning." To record or to import system-wide
time-dependent greetings and define the times during which they play,
select NBX Messaging > Auto Attendant > System-wide Greetings.
See the Help for the procedures on setting up system-wide greetings.
You can also create and schedule time-dependent greetings for individual
Auto Attendants. These greetings can be up to five minutes long. To