Using The Tlc Application; Using H3Pingip - 3Com NBX 100 Administrator's Manual

372 C 11: T
HAPTER ROUBLESHOOTING
Using the TLC
Application

Using H3PingIP

After you download and install the Telephone Remote Configuration
application, use the Windows Start menu to launch it.
Use these steps to use the TLC application to configure a 3Com device:
Discover the 3Com device:
Connect the 3Com device to the same subnet as the PC that is
running the TLC application.
Enter the device's MAC address (found on the label on the bottom
of the 3Com device) into the TLC interface.
After the TLC application connects to the device, you can specify the
device IP settings you want to assign.
After you configure a device, you can open the device list window again
and configure another device. Note that the device list can include any
3Com device including switches and routers.
You can use the H3PingIP menu item to ping another device on the
network to test the telephone's connectivity and to check the packet
delay.
When using H3PingIP to test for connectivity, you must use the IP address
of a device that is connected to the NBX system NCP. You should not use
the NCP IP address. The NBX Business Telephone uses the IP Gateway and
subnet mask information programmed into it using the AB16 and AB17
buttons.
H3PingIP shows the following information:
Port — The UDP Destination Port
Tx — The number of packets transmitted
Rx — The number of packets received
mS — The delay time, in milliseconds
If you ping a device on a subnetwork different than the one on which the
telephone is located, the delay time is greater.