Remote Telephones; Music On Hold; Non-Nbx Telephones - 3Com NBX 100 Administrator's Manual

Remote Telephones

Music On Hold

Non-NBX Telephones

Example:
A three-party conference call involves these telephones:
An NBX Business Telephone on the local NBX system
An analog telephone connected to an ATC port on the local NBX
system
An NBX Basic Telephone on a different NBX system, connected to the
local NBX system by a virtual tie line (VTL)
Only the NBX Basic Telephone has recording enabled. For the duration of
the conference call, the NBX system enables recording for the analog
telephone and the NBX Business Telephone. After the call ends, the NBX
system disables the recording for the analog telephone and the NBX
Business Telephone.
If an NBX telephone or an analog telephone connected to an ATA is
connected to a subnetwork different than the NBX Call Processor's, you
can enable recording for that remote device.
On an NBX system, music on hold is always recordable. During a call with
two NBX devices (NBX telephones, or analog telephones attached to ATC
ports or to ATAs) that both normally have recording disabled, if either
person puts the call on hold, the NBX system enables recording while
music on hold is playing. When the call is taken off hold, the NBX system
restores the recording settings that were in effect prior to the call.
If music on hold is disabled for the NBX system, recording is not enabled
while the call is on hold.
If your NBX system has telephones other than NBX Telephones attached,
you can include these telephones in NBX telephone groups, provided that
the other telephones are configured to emulate an NBX telephone.
CAUTION: If a telephone other than an NBX Telephone is configured to
emulate an NBX telephone, then you can add the telephone to the
associated telephone group (for example, the Default Business Phone
Group). However, the other telephone may only partially emulate an NBX
Business Telephone and may not respond to the commands to enable or
disable call recording. If you disable recording for the Default Business
Phone Group, it may still be possible to record calls involving the
telephones that are not NBX Telephones in that group.
Recording and Monitoring Telephone Calls 149