Replacing The S8700 Hard Drive - Avaya MCC1 Maintenance Procedures

S8700 component maintenance

Replacing the S8700 hard drive

Upgrade requirements
A software upgrade may be required when replacing a failed hard drive on an S8700 Media Server. The
following table describes when an upgrade is required.
Software release before
disk failure
Release 1.0, 1.1.x
(R011x.01.xxx.x)
Release 1.2.x
(R011x.02.xxx.x)
Release 1.3.x
(R011x.03.xxx.x)
Required equipment
Verify that you have the following equipment and tools on site:
• Replacement hard drive
• CD-ROM(s) with appropriate software load(s) — R1.2 (1.0/1.1 replacement or for R1.0/1.1
LSPs) and/or R1.3 (R1.3 replacement)
• Ethernet crossover cable for direct connection of your laptop to the media servers
• Cross-point (Phillips) screwdrivers (#1 and #2)
• Hex-head (Allen) wrench (1/8 in. 3mm)
• Electrostatic wrist ground strap and mat
Pre-site tasks
Before you go on site, verify that the following tasks have been done.
• Ask the customer for the Product ID for the media server being replaced. If the customer does not
have it, run the Avaya Registration Tool (ART) to obtain the Product ID number for the
replacement media server.
• If the customer is using SNMP for alarming, you will need to get the IP addresses and community
names from the customer as the SNMP programming is not saved after the replacement.
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CAUTION:
Do not release the power button until all the LEDs go dark. If you release the button too
early, the media server does not shut down.
Upgrade requirement
If used, upgrade all LSPs to Release 1.2 software. Because the
replacement hard drive comes with Release 1.2 software, you need
to upgrade the existing media server to Release 1.2 software.
No upgrade is required because the new hard drive contains R1.2
software. However, a software patch, if necessary, must be
installed.
Because the new hard drive contains R1.2 software, the software
must be upgraded to R1.3. You must also install the same patch(es)
as that on the existing server. Neither the other media server nor the
LSPs need to be upgraded because they already have R1.3 software.
Maintenance Procedures
December 2003