Avaya MCC1 Maintenance Procedures page 344

S8700 component maintenance
Table 80: Initial tasks for replacing a hard drive on an S8700 Media Server
9
1 Log into Web interface
of the active S8700
Media Server
2 Determine the Software
Release of the Existing
Media Server and
Necessary Patches
3 (For R1.0/R1.1
replacement only)
Determine If the
Customer Has LSPs
4 (For R1.0/R1.1
replacement only) If
There Are LSPs,
Upgrade LSPs and
Their Respective G700
Media Gateways to
R1.2
6 Determine If the
Customer Has a Recent
Backup of Data
7 Resolve Alarms on the
Active Media Server
8 Back up All Data Sets
from the Active S8700
Media Server
344
Task
Connect to the Services port on the back of the media server.
Open a browser on your laptop, and using 192.11.13.6, log
onto the Maintenance Web Interface.
Note: You must use the initial installation craft password.
(For R1.2 and R1.3 replacement only) Under Server
Configuration and Upgrades, click View Software Version.
(For R1.0/R1.1.x replacement only) The system must be
upgraded to R1.2 software.
Ask the customer, or check by using a terminal emulator to
access the Communication Manager SAT command prompt
screen. Use the 192.11.13.6 IP address.
Type list configuration media-gateway number, where
number is the number of a G700 media gateway. If ICC
appears in slot 1, the device is an LSP. Repeat for each G700
Media Gateway.
The LSPs must be on R1.2 before upgrading the other media
server to R1.2. Also, upgrade the firmware for each G700
Media Gateway, including media modules and P330 stack
processors.
Note: Be sure to stop Communication Manager software on
each LSP (use stop -acfn command) until the media server has
been upgraded. For detailed information, see Installation and
Upgrades for the Avaya G700 Media Gateway and Avaya
S8300 Media Server, 555-234-100.
On the Web Interface, select View Backup Log to search for
backup files. Check for the types of data and dates. Verify that
there are successful backups that could appropriately be
restored, if necessary. Verify with the customer that if the
backups were to a LAN server, you have access permissions to
restore the data, if necessary.
Under Alarms and Notification click View Current Alarms.
Use a terminal emulator to access the Communication
Manager SAT command prompt screen. Use the display
alarms command.
For instructions on resolving alarms, see Maintenance Alarms
Reference (555-245-102)
Note: You cannot resolve alarms on the standby media server.
Also, DUP alarms on the active media server will re-occur.
Ignore them for now.
Under Data Backup/Restore select Backup Now.
Note: Be sure to check the Save ACP translations prior to
backup option on the Backup Now page.
Description
(1 of 2)
Maintenance Procedures
December 2003