Page 1 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways 555-233-118 Issue 8 June 2004...
Page 2 • Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent) Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Be aware that there may be a risk of unauthorized intrusions associated Avaya’s standard warranty language as well as information regarding...
Page 3 • A reorder tone is received. • 21 CFR 1040.10 and CFR 1040.11. Avaya attests that this registered equipment is capable of providing users The LASER devices used in Avaya equipment typically operate within the access to interstate providers of operator services through the use of access following parameters: codes.
Page 4 68, but many have been registered with the FCC before the SDoC process If this happens, the telephone company will provide advance notice in was available. A list of all Avaya registered products may be found at: order for you to make necessary modifications to maintain uninterrupted http://www.part68.org...
Page 5: Table Of Contents
Install Cabinet A — Wall-Mount Install Left and Right Panels — Wall-Mount • AC Power and Ground Uninterruptible Power Supply CMC Power Switch Connect Cabinet Grounds and Other Grounds Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 6 1145B2 Power Supply 1152A1 Mid-Span Power Distribution Unit P333T-PWR Power over Ethernet Stackable Switch 1151B1 and 1151B2 Power Supplies • Connect External Alarms and Auxiliary Connections • Telephone Pin Designations Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 7 • Power Supply LED Indications • TN760E Tie Trunk Option Settings • TN464F/GP and TN2464BP Option Settings • Connector and Cable Diagrams — Pinout Charts Processor Interface Cable Pinout Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 8 Enable Scheduled Maintenance Enable Alarm Origination to INADS Register the Switch for Maintenance Check Customer Options Check Link Status Power Up DEFINITY AUDIX System Resolve Alarms Restore Announcements (if necessary) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 9 Check link status Save translations Save announcements (if necessary) Upgrade the software Install the License File Administer no-license/emergency numbers Set daylight savings rules Verify the upgrade Check link status Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 10 Settings for Modem Connected to Data Module Settings for Modem Connected to the Data Terminal Equipment (DTE) • Add Integrated Announcements/TN2501AP Replacing a TN750/B/C circuit pack Announcement File Specifications Caveats Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 11 Enter Added Translations Save Translations Add Packet Bus Support Add Circuit Packs Install Cables Enter Added Translations Resolve Alarms Save Translations • Add TTC Japanese 2-Mbit Trunks Installing the trunk Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 12 Installing and administering the terminal server Administering IP node names Administering IP services • Install Call detail recording (CDR) Connecting CDR Equipment Administering CDR Data Collection Administering CDR parameters Testing the switch-to-adjunct link Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 13 • Install 909A/B universal coupler • Install malicious call trace • Install music-on-hold • Install paging and announcement equipment Loudspeaker paging ESPA radio paging External ringing Queue warning indicator Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 14 • Troubleshooting Guidelines • Troubleshooting Upgrades No Translation After Upgrade Translation Corruption Detected Re-install the ISDN-PRI Links (Only for Failed Upgrades) Access Security Gateway • Using the ASG Mobile Index Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 15: About This Book
About This Book Conventions used in this book About This Book This document provides procedures to install, upgrade, or make additions to an Avaya CMC1 Media Gateway, which is housed in the Compact Modular Cabinet (CMC1). Conventions used in this book...
Page 16: Admonishments
(mm ) in parentheses. Trademarks All trademarks identified by ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways...
Page 17: How To Get This Book
Select Online Services. Select Documentation. Select Recent Documents. Scroll down to find the latest release of DEFINITY/Avaya Communication Manager documents. Search for the document number to view the latest version of the book. Non-Web This book and related books can be ordered directly from:...
Page 18: Tell Us What You Think
• International Technical Assistance Center (ITAC) +905-943-8801 For all international resources, contact your local Avaya authorized dealer for any additional help and questions. Tell us what you think Let us know what you like or don’t like about this book. Although we can’t respond personally to all your feedback, we promise we will read each response we receive.
Page 19: Issue
Security Issues Security Issues To ensure the greatest security possible for customers, Avaya Inc. offers services that can reduce toll- fraud liabilities. Contact your Avaya Inc. representative for more security information. Login security is an attribute of the Avaya Communication Manager. Existing passwords expire 24 hours after installation.
Page 20 About This Book Remove/Install circuit packs Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 21: Installing And Cabling The Cabinets
Remote Feature Activation (RFA) is a Web-based application that enables the creation and deployment of License Files for all switches. The License File enables the Avaya™ Communication Manager category, release, features, and capacities. License Files are created using SAP order information and/or current customer configuration information.
Page 22 Complete the information necessary to create a License File. NOTE: If you have problems with a hardware serial number that is not in the SAP database, go to If you have problems with RFA section. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 23: If You Have Problems With Rfa
• Avaya Contractors contractors U.S. and Canada Business 866-800-5194 Prompt 8 Partners EMEA Direct and +31-70-414-8720 Prompt 3 Business Partners http://www.avayane Select GSO; twork.com select EMEA 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 24: Check Customer's Order
Check the customer’s order and the shipping packing lists to confirm that all equipment is present. If any equipment is missing, report this to your Avaya Inc. representative. Check the system adjuncts for damage and report all damage according to local shipping instructions.
Page 25 14-in. (35.5 cm) 6 AWG (#40) #12 x 1-inch shoulder screws (16 mm ) ground wire Processor interface cable (not shipped with Single-point ground block all cabinets) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 26: Comcodes For Cmc1
Installing and Cabling the Cabinets Comcodes for CMC1 Comcodes for CMC1 Table 4 lists the comcodes for equipment used with the CMC1. Table 4: Comcodes for CMC1 Comcode Description 700225758 Left Panel 847951670 Right Panel 700225360 Right Door 700225766 Left Door...
Page 27 ITW LINX Gas Tube, Avalanche Suppress 901007120 ITW Linx Ground Bar (used with above) 406304816 ITW Linx Replacement Fuse 103972758 Data Link Protector (1 circuit) 103972733 Data Link Protector (8 circuits) 2 of 3 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 28 Single-mode Fiber Interconnect Cable — 20 ft (6.1 m) 105357727 Single-mode Fiber Optic Patch Cord — 2 ft (0.6 m) 106060718 Single-mode 5-dB Attenuator 106060734 Single-mode 10-dB Attenuator 3 of 3 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 29: Install The System Cabinets
Carrier A switch settings Carrier C switch settings Carrier B switch settings Proceed to either Floor-Mount the Cabinet on page 30 or to Wall-Mount the Cabinets on page 31. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 30: Floor-Mount The Cabinet
12 in. (30.5 cm) minimum from nearest object (required to service #12 x 1-in. (2.5 cm) shoulder screws the circuit packs) Proceed to Cable the System on page 44. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 31: Wall-Mount The Cabinets
Install a 3/4-in. (2 cm) thick sheet of 2 x 4-ft (0.6 x 1.2 m) sheet of plywood horizontally onto the wall. Position the plywood to the right of the first sheet, across from Cabinet A. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 32: Install Cabinet A - Wall-Mount
Set the cabinet onto the wall and align the slots with the shoulder screws. See Figure 5, Typical Wall-Mount Installation, on page 33. Slide the cabinet to the left to hold it in place. Tighten the screws securely. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 33 Drill two lower mounting holes using the cabinet as a template. Thread the 2 lower screws and tighten. CAUTION: Be sure the right bottom safety screw is in place and tight. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 34 (30.5 cm) 5" (12.7 cm) Floor indmins7 KLC 082002 Figure notes #12 x 1-inch shoulder screws #12 x 1-inch safety screw Securely tighten the shoulder screws and safety screws. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 35 5" (12.7 cm) Floor indmins9 KLC 082002 Figure notes #12 x 1-inch shoulder screws Second sheet of plywood #12 x 1-inch safety screw Securely tighten the shoulder screws and safety screws. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 36: Install Left And Right Panels - Wall-Mount
AC power from the power supply, but not from the cabinet. To remove AC power from the cabinet, pull the AC power cord from the AC appliance connector on the rear of the cabinet. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 37: Approved Grounds
— Rod and pipe electrodes A 5/8-in. (1.6 cm) solid rod or 3/4-in. (2 cm) conduit or pipe electrode driven to a minimum depth of 8 ft (2.4 m) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 38: Uninterruptible Power Supply
For 220-240 VAC, multiply 2.0 amps times the number of cabinets. Be sure that Cabinet A (control carrier) is connected to an “unswitched” or “always on” electrical outlet on the UPS. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 39: Cmc Power Switch
Bond all approved grounds at the single-point ground to form a single grounding electrode system Install the Ground Block Mount the ground block as shown in Figure Make the cable connections as shown in Figure Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 40 Installing and Cabling the Cabinets AC Power and Ground Figure 10: Ground Block Installation to Right Panel indmingb RPY 012398 Figure notes #12 x 1-inch shoulder screws Single-point ground block Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 41 ) ground wire bonding conductor (CBC) to next cabinet 6 AWG (#40) (16 mm ) ground wire from Single-point ground block single-point ground block to the AC load center single-point ground Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 42: Install Coupled Bonding Conductor
Figure 12, Routing AC Power Cords to a Power Distribution Unit, on page 43. Be sure the circuit breakers at the AC load center are OFF. Connect Cabinet A to an “unswitched” or “always on” electrical outlet. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 43 A LWAY S ON POWER PROTECTIO N GROUND OK LINE FA ULT pcdm5cmc RPY 011998 Figure notes Cabinet AC power cord Surge-protected AC power distribution unit (120 VAC systems) (optional) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 44: Cable The System
Figure notes TDM/LAN bus Processor interface cable (cabinet A only) terminator Connect the Processor Interface Cable to slot 1 of Cabinet A. See Figure Install the TDM/LAN bus terminators. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 45: Cable The Multi-Cabinet System - Wall-Mount
Figure Figure 14: TDM/LAN Bus Cables and Terminators cadm3trm KLC 082102 Figure notes TDM/LAN bus terminator (at Vertical TDM/LAN bus cable (List 8) each end of the TDM/LAN bus) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 46 Figure 15: System Cable Connections indmin10 KLC 082002 Figure notes TDM/LAN bus terminator (at each end Horizontal TDM/LAN bus of the TDM/LAN bus) cable (List 9) Vertical TDM/LAN bus cable (List 8) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 47: Install Main Distribution Frame (Mdf) And External Modem
Mount the MDF to the right panel. See Figure 16, Typical Bottom-Mount MDF and Modem Cable Routing, on page 48. Secure all 10 cables to the bottom left bracket on the MDF with a cable tie. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 48 KLC 070698 Figure notes Main distribution frame (MDF) Processor interface cable (connect P2 to modem, connect J1 to cable 1 on MDF) External modem #12 x 1-inch shoulder screw Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 49 On the rear of the MDF, cut the cable tie securing the top 5 cables to the MDF mounting frame. Mount the MDF to the right panel. See Figure Secure all 10 cables to the bottom left bracket on the MDF with a cable tie. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 50 Secure all 10 cables to the bottom left bracket on the MDF with a cable tie. Mount the second MDF to the top position on the right panel. See Figure Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 51: Install The External Modem
Install the External Modem The U.S. Robotics Sportster Model USR 33.6 EXT external modem is the recommended external modem. Avaya CMC1 Media Gateways operate with this modem set to the factory default settings. NOTE: You may use a locally obtained, type-approved external modem (33.6 kbps and V.34 protocol).
Page 52: Install Equipment Room Hardware
Install the TN744E into any port slot. Slot 1 of Cabinet B is preferred. Table 5, Circuit Pack Installation Order (Loading), on page 53 for the recommended circuit pack layout for the control carrier and the port carriers. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 53 Slot 2 in Cabinet A Call Classifier/ Tone TN744E Slot 1 of Cabinet B If slot is not available, load in Detector first available slot from slot 1. 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 54 TN746B, TN2183, Upper Left TN2215, TN468B,TN791, TN2214CP Hybrid Line TN762B Upper Left Radio Controller TN789B Upper Left ISDN-BRI 4-Wire S/T- TN556D Upper Left NT Line (A-Law) 2 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 55 Port Tie Trunk 4 Port Tie Trunk w/ E&M Signaling Port Analog Port CO Port Data Line Port DID Port Digital Port Hybrid Port BRI Port Analog Port Digital Port Analog Port Digital 24/32 Channel DS1 widfccf3 KLC 020802...
Page 56: Off-Premises Circuit Protection
DCP and ISDN-BRI terminals use the solid state 4C3S-75 with heat coil protector, or equivalent • DS1/E1/T1 circuits require isolation from exposed facilities. This isolation may be provided by a CSU (T1), LIU (E1), or other equipment that provides equivalent protection Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 57: Install Sneak Fuse Panels
SCP-110 Protectors can be ordered separately and installed on the 157B connecting block. Fifty protectors are required per block. Install the 507B near the network interface or MDF with locally-obtained #12 x 3/4-inch screws (or equivalent). Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 58 Connector Pin Pair/Fuse Numbers Number 26/1 27/2 28/3 29/4 30/5 31/6 32/7 33/8 34/9 35/10 36/11 37/12 38/13 39/14 40/15 41/16 42/17 43/18 44/19 45/20 46/21 47/22 48/23 49/34 50/25 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 59: Label The Main Distribution Frame
103970000) contains all required labels. Set Up System Access For SAT commands, use a terminal emulation application, such as Avaya Native Configuration Manager or HyperTerminal. You can also use Avaya Site Administration, part of Avaya Integrated Management. Starting Terminal Emulation NOTE: Avaya™...
Page 60: Connecting A Pc
You can connect your PC/laptop either directly (50 ft [15 m] or less) or remotely through a data module or a modem. Direct connection You can connect directly from the PC if it is 50 ft (15 m) or less from the Avaya CMC1 Media Gateway. Connect the equipment as shown in Figure...
Page 61: Remote Connection
Connecting through a data module • Connecting by analog modem Connecting through a data module If more than 50 ft (15 m) from the Avaya CMC1 Media Gateway, you can connect the PC through a data module. Connect the equipment as shown in Figure...
Page 62 NOTE: The power LED must be steady on. If the power LED is blinking, the data module is not communicating with the Avaya CMC1 Media Gateway. Check the wiring at the MDF, wall jacks, and data module. Adding a data module Type add data-module number or add data-module next.
Page 63 The Power and TR LEDs should be steady on. If the Power and Data LEDs are blinking, the unit is not communicating with the Avaya CMC1 Media Gateway. Check the wiring at the MDF, wall jack, and the 7400B+. 7400A Set the 7400A to DCE mode.
Page 64 Unused DIP Switches 2, 3, and 4 Connecting by analog modem You can connect a PC/laptop to the Avaya CMC1 Media Gateway through a modem. Connect the equipment as shown in Figure Figure 26: A typical remote connection through a modem...
Page 65 Installing and Cabling the Cabinets Set Up System Access Follow these steps to connect to the Avaya CMC1 Media Gateway through a modem. Connect the computer to the modem. Connect an analog telephone line to the left most analog-line port on the modem.
Page 66: Set Ringing Option
Set the slide switch to the proper setting. Refer to the label on the side of the power unit. Activate and Administer the System NOTE: The Avaya CMC1 Media Gateway is a PPN cabinet only. Cabinet A is the control carrier and Cabinets B and C are port carriers. Power Up System Single Cabinet Installations Insert the translation card into the slot in the TN2402 Processor circuit pack.
Page 67: Deliver Or Install The License File
Open the License Installation Tool (LIT) application at your laptop/PC. Use the LIT instructions to add a switch connection profile to the tool. Use the LIT instructions to install the License File on the Avaya CMC1 Media Gateway. Administer No-License/Emergency Numbers At the SAT type change system-parameters features and press RETURN.
Page 68: System Administration
Check Customer Options Refer to Administrator’s Guide for Avaya Communication Manager to view a sample screen. Certain features are part of Avaya Communication Manager and do not require activation. They default to y (yes) on the Optional Features form. •...
Page 69 Analog Ringing Cadence • Analog Line Transmission Table 9: Country Codes Country Code Country Code Germany Australia Czechoslovakia Japan Russia Italy Argentina The Netherlands Greece Singapore China 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 70 2 of 2 If all red LEDs remain on, reseat any port circuit packs displaying red LEDs. If the red LEDs remain on, refer to Maintenance for Avaya DEFINITY Server CSI. NOTE: Ignore the red LED on any TN767 or TN464 DS1 circuit pack until after it is administered.
Page 71: Set Daylight Savings Rules
_________ on or after ________ __ at __:__ Start: first _________ on or after ________ __ at __:__ Stop: first _________ on or after ________ __ at __:__ Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 72: Set Date And Time
Day of the Week: Table 10 for English day of the week names. Table 10: English Day of the Week Names Day Number Day Name Sunday Monday Tuesday Wednesday Thursday Friday Saturday Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 73 Each page of the form represents 1 carrier in the cabinet shown on the command line. All carriers and slots appear even if they are not included in the hardware. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 74: Save Translations
For information about changing the default parameters and audio levels, refer to DEFINITY Application Notes available through the ITAC (International Technical Assistance Center). Administer other forms listed under “Attendant Console” in Administrator’s Guide for Avaya Communication Manager. To administer an Avaya SoftConsole, see Administrator’s Guide for Avaya Communication Manager.
Page 75: Install And Wire Telephones And Trunks
Installing and Cabling the Cabinets Install and Wire Telephones and Trunks Add Translations Refer to Administrator’s Guide for Avaya Communication Manager to add new terminals. Install and Wire Telephones and Trunks NOTE: Only 1 pair of wires is available for emergency transfer, and 1 pair of wires is available for attendant console power.
Page 76 Choose a port circuit on the port circuit pack, for example port 3. Install cross-connect jumpers to connect the pins from the 2-wire station to the appropriate pins on the port circuit pack. Administer using Administrator’s Guide for Avaya Communication Manager. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 77: Analog Tie Trunk Example
The example in Figure 34 shows a DEFINITY System tie trunk connected to a DEFINITY System tie trunk. Administer on the Trunk Group Screen. See Administrator’s Guide for Avaya Communication Manager. Digital Tie Trunk Example Figure 35: Digital Tie Trunk Wiring...
Page 78: Ds1 Tie Trunk Example
DS1 tie trunk in another system. Use a C6D cable if the distance is less than 50 feet (15.24 m). If the distance is greater than 50 feet (15.24 m), use a C6E cable. NOTE: The maximum distance between cabinets is 1310 feet (399.3 m). Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 79 Integrated Channel Service Unit (ICSU) can be used in place of a T1 external CSU. The CSU or ICSU interfaces the DS1 tie trunks with the 1.544 Mbps digital facility. Contact your Avaya Inc. representative for maximum cabling distances.
Page 80: Install Attendant Console - Optional
Install labels per the Attendant Console form and Display Module form assignments. Install a Digital Line circuit pack in the assigned carrier slot (if required). Administer the Attendant Console forms in Administrator’s Guide for Avaya Communication Manager. Hard-Wire Bridging...
Page 81: Install 26B1 Selector Console - Optional
Attach labels according to the Attendant Console form. Administer the console using Administrator’s Guide for Avaya Communication Manager. Administer IP Stations and Trunks For complete information on administering IP stations and trunks, see Administrator’s Guide for Avaya Communication Manager. Install and Wire Telephone Power Supplies This section provides information and wiring examples of installation procedures for various telephone and console power supplies.
Page 82: Typical Adjunct Power Connections
The AUX connector (J1) on the processor interface cable can provide power for 1 attendant console. See Table 36, Processor Interface Cable Pinout, on page 144. Adjunct power can be provided locally at the telephone or console by the 1151B or 1151B2 Power Supply. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 83: Auxiliary Power For An Attendant Console
A console’s maximum distance from its auxiliary power source is: • 800 feet (244 m) for a 302A1 • 350 feet (107 m) for a 301B1 and 302D Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 84: 1145B2 Power Supply
90 Power Up and Test the Power Supply on page 91 Wire the 1146B2 Power Distribution Unit on page 91 Reset LEDs on Power Distribution Unit on page 92 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 85: Important Warning For 1145B2 Power Supply
Remove the batteries if the power unit will not be used for a long period of time (several months or more) since during this time the battery may leak. • Discard discharged batteries as soon as possible. Discharged batteries are more likely to leak. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 86 The maximum number of terminals or adjuncts is 32 at less than or equal to 6.25 watts each. The 1145B22 is required for installations outside the United States. Auxiliary power (local or bulk) is always required for the following: • Attendant Console 302D • PassageWay adapter interface Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 87 Wall Mounting Plate Power Cable Battery (1149B Shown) Nonswitched Outlet (120 VAC, 20 amp or 230 VAC, 15 amp) 1146B2 Power Distribution Unit Battery Backup Switch Setting 1145B2 Power Unit Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 88 Output Power On Unit No. Connected To: 0004_1 PDH 062596 Figure notes Wall Mounting Plate First 1146B2 Power Distribution Unit Second 1146B2 Power Distribution Unit 1145B2 Power Unit “T” Cable (H600-347-G7) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 89 Make sure the label on the battery is visible. Tighten the screws securely. Plug the battery cord into the power supply’s right rear receptacle. The rear receptacle is indicated on the right label. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 90 Connect the P1 connector end of the “T” cable to the bottom power distribution unit. Connect the P2 connector to the top distribution unit. Connect the P3 connector to the 1145B2. Power-up the 1145B2 as described on the label on the side of the unit. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 91 Typical Wiring to a Telephone on page 92. Mark lead destinations on the label next to each connector. Also mark the Unit Number and Connectivity information on the label. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 92 If the LED goes off, the terminal equipment is faulty and must be replaced. If the LED is still lit, find and repair the short circuit in the building wiring. Reconnect the terminal equipment to the wall jack and retest terminal equipment operation. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 93: 1152A1 Mid-Span Power Distribution Unit
If the power supply cord or plug is damaged or frayed. • If liquid has been spilled into it. • If it has been exposed to rain or water. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 94: Connect The Cables
The 1152A1 PDU is used to power the 46xx series of IP telephones in addition to providing 10/100 megabits per second Ethernet connection. Generation 1 Avaya IP telephones can receive power from the 1152A1 via an in-line adapter. This adapter provides the resistive signature so that the 1152A1 allows power to flow to the telephone. The generation 2 telephones do not need an adapter.
Page 95 44). Figure 44: Connecting an IP telephone with an external splitter RJ-45 Male Connector RJ-45 Female Socket Data Phone Connection to Power Power over LAN Hub DC Power Connector Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 96: P333T-Pwr Power Over Ethernet Stackable Switch
This product can be hazardous if immersed in water. To avoid the possibility of electrical shock, do not use it near water. • The Avaya P333T-PWR switch and modules contain components sensitive to electrostatic discharge. Do not touch the circuit boards unless instructed to do so. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways...
Page 97 10/100 megabits per second Ethernet connection. The switch can form part of a stack with the G700 Media Gateway or members of the P330 stackable switching system. CAUTION: The Avaya P333T-PWR switch does not contain any user-serviceable components inside. Do not open the case. CAUTION: The P333T-PWR switch can be used only indoors and in a controlled environment.
Page 98 Connect the other end of the cable to the Ethernet port of the PC, server, router, workstation, IP telephone, switch, or hub. NOTE: Use a crossover cable when connecting the Avaya P333T-PWR switch to a switch or hub. Check that the appropriate link (LNK) LEDs light up. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways...
Page 99: 1151B1 And 1151B2 Power Supplies
If the product was dropped or the housing has been damaged. • If the product exhibits a distinct change in performance. • If the product does not operate normally by following the operating instructions. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 100: Using 1151B1 And 1151B2 Power Supplies
The PHONE and LINE jacks are 8-pin female nonkeyed 657-type jacks that can accept D4, D6, and D8 modular plug cables. See an Figure Figure 46: 1151B2 Power Supply — Front pwr_sup1 CJL 051496 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 101: Connect External Alarms And Auxiliary Connections
The circuitry and power source are customer- provided. The alarm device must not exceed a rating of more than 30 VAC RMS or 60 VDC at 0.75 Amps. Connect the external alarm output. See Table Give this information to your Avaya representative for troubleshooting purposes. Table 20: Alarm Output at AUX Connector Alarm Output Type Color...
Page 102: Telephone Pin Designations
(-48VDC) (-48VDC) circuit 4-wire digital 2-wire digital (16 or 24 4-wire BRI Analog line (16 Data Line pack (8 port) port) Trunk Side or 24 port) 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 103: Installation, Upgrades And Additions For Avaya Cmc1 Media Gateways June
TN: 1 TAC: 701 Direction: outgoing Outgoing Display? y CESID I Digits Sent: 0 Busy Threshold: 99 TRUNK PARAMETERS Trunk Type: wink-start Outgoing Dial Type: r1mf Trunk Termination: rc Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 104 Figure 49: Group Member Assignments form (page 5) Page 5 of 11 TRUNK GROUP Administered Members (min/max): GROUP MEMBER ASSIGNMENTS Total Administered Members: Port Code Name 1: 01C0401 TN429 2: 01C0402 TN429 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 105 Auto Route Selection (ARS) Access Code 1: code (in the example above, type 9) and press Enter (must match dial plan). At the prompt, enter change ars analysis <9> and press Enter. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 106 Enter. Call Type At the prompt, type change route-pattern <number> (the route pattern to be changed; in the example below, the route pattern is 11) and press Enter. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 107 4: y y y y y n rest _______________ ________ none 5: y y y y y n rest _______________ ________ none 6: y y y y y n rest _______________ ________ none Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 108 At the prompt, type change cor <number> (the class of restriction (COR) to be changed) and press Enter. Change all CORs that are defined for stations in order to remove any calling party restrictions for 911 calls. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 109: Install The Bri Terminating Resistor
• Never touch uninsulated wires or terminals unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 110: Terminating Resistor Adapter
8-pin 440A4 terminating resistor adapter. The adapter has an 8-wide plug at 1 end, a short cord, and an 8-wide jack at the opposite end. Figure 56: 8-Wide Terminating Resistor Adapter (440A4) r910013 RPY 012098 Figure notes 8-wide plug 8-wide jack Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 111: Closet Mounted (110Ra1-12)
Output row “A” 110D-4 connector block Output row “B” Figure 58 shows the wiring connections for the 110RA1-12 terminal block. The TN556D BRI switch port is terminated to bottom row C. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 112: Install Multi-Point Adapters
The 110RA1-12 provides fanout for two horizontal runs and contains the 100 ohm terminating resistor. Use this for basic multi-point or point-to-point with terminating resistor in the closet. Other fanout blocks include the 110AB1-025M and the 110AB1-050M. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 113: Br851-B Adapter (T-Adapter)
The BR851-B supports 2 terminals on 1 multi-point BRI at the work station and is used to fanout transmission and power. See Figure Figure 59: Wiring Diagram of BR851-B r910017 RPY 012098 Figure notes Wire pairs Female Pin numbers T-Type adapter (BR851-B) Modular plug (male) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 114: 367A Adapter
The 367A adapter provides fanout for up to 7 terminals. See Figure Figure 60: Wiring Diagram of 367A Adapter Figure notes Jack 1 Jack 8 Jack 2 367A adapter Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 115: Basic Multi-Point Installation Distances
(1600 feet) (488 m) Maximum distance from information Maximum distance from satellite closet to outlet to terminating endpoint (33 feet) work location (250 feet) (10 m) (76 m) Information outlet Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 116: Install Off-Premises Station Wiring
TN2183, or TN769 Analog Line circuit packs can be installed out-of-building. The maximum distance from the system cabinet to the out-of-building voice terminal is 6000 feet (1828.8 m) using 24 AWG (#5) (0.26 mm ) wire. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 117 At the station location, a WP-90929, List 1 Concentrator Cable is used. There are 8 station appearances on each of the 3 fingers of the concentrator cable. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 118 The multi-pair protector units and the off-premises cabling must be locally engineered. Connectorized multi-pair protector units (female 25-pair connector) are recommended. Table shows the recommended protectors. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 119 NOTE: The TN2181 (2-Wire 16 Port Digital Line circuit pack) may not be approved for some out- of-building uses. Contact your Avaya Inc. representative for more information. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 120 Refer to Table 4, Comcodes for CMC1, on page 26 for circuit protector and data link protector comcodes. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 121: Install Emergency Transfer Unit And Associated Telephones
Install the panel so it can be accessed only by authorized personnel. The location must meet standard environmental considerations such as temperature, humidity, and so forth. Verify dial tone is present at each trunk circuit. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 122 5 circuits; switches 1 and 2 are used for circuit 1, switches 3 and 4 are used for circuit 2, and so forth. See Table For loop start, set the switches to the left. For ground start, set the switches to the right. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 123 Ensure the power supply is providing -48 VDC at 80 mA maximum. The power LED should be ON. Check wiring connections. Verify there is dial tone on all emergency transfer sets. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 124 Tip-PBX Trunk Circuit 4 G-BK RTC4 Ring-PBX Trunk Circuit 4 BK-BR TTK4 Tip-CO Trunk Circuit 4 BR-BK RTK4 Ring-CO Trunk Circuit 4 BK-S TLC4 Tip-PBX Line Port 4 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 125 Connect the 808A to the MDF with a B25A or A25B cable. Figure 65 shows the connections at the trunk/auxiliary field for a telephone used only for emergency transfer. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 126 To blue or white station distribution field Figure 66 shows the connections at the trunk/auxiliary field for a telephone used for emergency transfer and as a normal extension. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 127 1, 4, 7, 10, 13, 16, 19, or 22 (the first pair of any 3-pair group). Connect the ST leads from the terminal in Step 4 to the assigned terminal in the blue or white station distribution field. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 128: Connect Modem To Telephone Network
Cross-connect the network jack on the modem to the network interface (via a 103A or modular wall jack). See Table 27 for the pinout. Table 27: Pinout of Network Jack Pin Number Signal Unused Ring Unused Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 129: External Modem Option Settings
External Modem Option Settings The U.S. Robotics Sportster Model USR 33.6 EXT external modem is the recommended external modem. A locally obtained, type-approved external modem may be used. Contact your Avaya Inc. representative for information. If a non-U.S Robotics Model 839 modem is installed, refer to the setup instructions provided with that modem.
Page 130 Configures modem as an asynchronous device. This 8-character field name Asynchronous Data Mode has a default value of &M0 (default). Set the field to &M0&Q0 for Intel modems. This field is not case-sensitive. 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 131 Most modems provide a timer that abandons any outbound data call after a No Answer Time-Out predetermined interval. This is a non-administrable parameter. 2 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 132 Installing and Cabling the Cabinets Connect Modem to Telephone Network Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 133: Completing Installation And Cable Pinouts
Alarms and Reporting Resolve Alarms Examine the alarm log. Resolve any alarms using Maintenance for Avaya DEFINITY Server CSI. Refer to Power Supply LED Indications on page 138 if power supply faults are suspected.
Page 134: Register The Switch For Maintenance
• an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
Page 135 IN CINCINNATI BELL SERVICE AREA • OTHER NOTE: This verification might be done automatically in the future. Click on the Continue Upgrade Registration button. The DEFINITY Product List page appears. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 136 If you have to abort your registration, click on the Abort Session button that appears with one of the progress messages. If the preceding steps have been completed successfully, ART displays the DEFINITY Upgrade Registration Report. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 137: Place A Test Call
Set the control to OFF if there are no neon message waiting lamps or if LED message lamps are used. See Figure Figure 68: Setting the Neon Voltage didmt1 KLC 053097 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 138: Installation Completion
4-wire analog transmission line. An E and M pair are DC signaling leads used for call setup. The E-lead receives signals from the tie trunk and the M-lead transmits signals to the tie trunk. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 139 SMPLX 4 3 2 1 PROT PORT 1 PORT 4 PORT 3 PORT 2 E & M E & M E & M E & M r758183 RBP 050896 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 140: Tn464F/Gp And Tn2464Bp Option Settings
1.544 Mbps 1 If the 24/32 channel switch is not set per administration (or vice versa), the circuit pack alarms and will not be present in the list configuration command. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 141 Figure 70: TN464F/GP and TN2464BP Option Settings 32CH 24CH 32CH 24CH ckdm464g KLC 091200 Figure notes TN464F/GP or TN2464BP 24/32 Channel Selector DS1/E1 Interface 75/120 ohm Selector Option switch Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 142: Connector And Cable Diagrams - Pinout Charts
Table 35: Lead and Color Designations Cross- Amphenol Connect Pin Color Backplane Pin W-BL BL-W W-BR BR-W W-SL SL-W R-BL BL-R R-BR BR-R R-SL SL-R BK-BL BL-BK BK-O O-BK 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 143 Table 35: Lead and Color Designations Cross- Amphenol Connect Pin Color Backplane Pin BK-G G-BK BK-BR BR-BK BK-SL SL-BK Y-BL BL-Y Y-BR BR-Y Y-SL SL-Y V-BL BL-V V-BR BR-V V-SL SL-V 2 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 144: Processor Interface Cable Pinout
MOD-DSR MOD-DTR MOD-GRD 1 & 7 MOD-RTS MOD-RXD MOD-TXD TERM-CTS TERM-DTR TERM-GRD 1 & 7 TERM-RXD TERM-TXD CDR-CTS CDR-DCD CDR-DSR CDR-DTR CDR-GRD 1 & 7 CDR-RXD 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 145 PXT.2 LT.2 PXR.2 PXR.2 S1.2 LR.2 SCLK* TXT.3 T1.3 TXT.3 SZ.3 BT.3 TXR.3 R1.3 TXR.3 SZ1.3 BR.3 PAHER* PXT.3 PXT.3 LT.3 PXR.3 PXR.3 S1.3 LR.3 C_48V 1 of 3 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 146 SCLK T.19 R.19 TXT.7 T1.7 TXT.7 SZ.7 BT.7 T.20 TXR.7 R1.7 TXR.7 SZ1.7 BR.7 R.20 PXT.7 PXT.7 LT.7 T.13 T.21 PXR.7 PXR.7 S1.7 LR.7 R.13 R.21 2 of 3 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 147 Designation W-BL BL-W L I (High) L I (High) W-BR W-BR LO (High) LO (High) BR-W W-SL LOOP2 W-SL LOOP2 SL-W LOOP1 SL-W LOOP1 All other pins are empty. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 148 PXT.4 PXR.4 TXT.5 R-BR TXR.5 BR-R PXT.5 R-SL PXR.5 SL-R TXT.6 BK-BL TXR.6 BL-BK PXT.6 BK-O PXR.6 O-BK TXT.7 BK-G TXR.7 G-BK PXT.7 BK-BR PXR.7 BR-BK 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 149 Backplane Port Signal Connect Pin Color Amphenol Pin W-BL BL-W W-BR BR-W W-SL SL-W R-BL BL-R R-BR BR-R T.10 R-SL R.10 SL-R T.11 BK-BL R.11 BL-BK 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 150 T.17 R.17 T.18 R.18 T.19 Y-BR R.19 BR-Y T.20 Y-SL R.20 SL-Y T.21 V-BL R.21 BL-V T.22 R.22 T.23 R.23 T.24 V-BR R.24 BR-V V/SL SL/V 2 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 151 Table 41: Circuit Pack and Auxiliary Equipment Classifications 2-Wire Data Digital & Line & 2-Wire Central Analog Digital Digital & Central Office DID/ Four Analog Line (16) Line 4- Analog 24 Hybrid Office Trunk DIOD Port Line (8) and (24) Wire Ports Line...
Page 152 Table 42: Circuit Pack and Auxiliary Equipment Leads (Pinout Charts) 2-Wire Data 2-Wire Digital Line Digital Line & Line & Connector Analog Analog Digital Analog DID/ Four Line Line Line Line Hybrid Trunk DIOD Port Color Numbers 8 ports 16 ports 4-wire 24 Ports Line...
Page 153 Table 42: Circuit Pack and Auxiliary Equipment Leads (Pinout Charts) 2-Wire Data 2-Wire Digital Line Digital Line & Line & Connector Analog Analog Digital Analog DID/ Four Line Line Line Line Hybrid Trunk DIOD Port Color Numbers 8 ports 16 ports 4-wire 24 Ports Line...
Page 154 Table 42: Circuit Pack and Auxiliary Equipment Leads (Pinout Charts) 2-Wire Data 2-Wire Digital Line Digital Line & Line & Connector Analog Analog Digital Analog DID/ Four Line Line Line Line Hybrid Trunk DIOD Port Color Numbers 8 ports 16 ports 4-wire 24 Ports Line...
Page 155: Upgrading R6Csi/R7Csi/R8Csi To Avaya Communication Manager On An Avaya Definity Server Csi
This chapter provides the information on upgrading from a DEFINITY ® ECS Release 6csi, Release 7csi, or Release 8csi to Avaya™ Communication Manager on an Avaya DEFINITY Server CSI. As part of this upgrade, you must replace the TN798/B Processor with a TN2402 Processor. Refer to the Maintenance for Avaya DEFINITY Server CSI book for changing the processor circuit pack.
Page 156: Call Management System
ITAC Technical Alert from your regional distributor. Software Upgrade Even though the Releases 6, 7 and 8 translations upgrade automatically to Avaya Communication Manager, several features require special attention because of screen changes or potential naming conflicts in the update or upgrade procedure.
Page 157: Task Table
Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Make no administration changes during the upgrade procedure. There can be time gaps between steps, and because the system cannot prevent administration changes, make sure that none are attempted during the entire upgrade process.
Page 158: Pre-Upgrade Checklist
Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Table 43: Tasks List Continued Task Description Page Check SPE Install translation card Save Translations (post-upgrade) Save Announcements (if necessary— post-upgrade) Return Equipment 2 of 2...
Page 159 Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Table 44: Pre-installation checklist Item Item Adobe Acrobat Reader application installed on your PC (to read FET and LIT documentation) Internet Explorer 5.0 or higher installed on your laptop/PC...
Page 160 Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Have direct connection If you have a direct connection between RFA and the switch: Using your RFA Job Aids, run the Features Extraction Tool (FET) from the RFA website to create a Switch Configuration File.
Page 161: Pre-Upgrade Administration Changes
Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Table 45: RFA Helpdesk contact numbers Phone Prompt or Where number/URL selection APAC RTAC Direct and +65-6872-8686 Business Partners CALA Direct and Business • Mexico TAC...
Page 162 Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Figure 71: Feature Access Code form change feature-access-codes Page of X FEATURE ACCESS CODE (FAC) Extended Call Fwd Activate Busy D/A_ All: Deactivation: Extended Group Call Pickup Access Code:...
Page 163 Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Figure 73: Attendant Console form change attendant Page 1 of ATTENDANT CONSOLE 1 Type: console Name: 27 character attd cons name Extension: 1000 Group: 1 Auto Answer: none...
Page 164 Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table • msallwc • msamcs you must remove this administration. These processor channel assignments are used in conjunction with a messaging adjunct that is no longer supported.
Page 165: Check Spe
Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Check SPE Type status system 1 and press Enter to check the health of the system. Verify Software Version Type list configuration software-version and press Enter. Under the...
Page 166: Check Link Status
Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Type neither in the field and press Enter. Alarm Origination to OSS Numbers NOTE: Disabling alarm origination prevents the system from generating alarms, thus preventing unnecessary trouble tickets.
Page 167: Shut Down Definity Audix System (If Necessary)
Power up the cabinet. Verify that the upgrade was completed to the expected software load. If it is not the correct load, then the Avaya Communication Manager media must be on-site and you must perform Steps 2-6 above. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways...
Page 168: Install The License File
Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Install the License File Pre-installation Type save translation and press Enter. After the translations have been copied (about 10 minutes), the system returns an error code, which must be a zero;...
Page 169: Administer No-License/Emergency Numbers
Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Administer No-License/Emergency Numbers At the SAT type change system-parameters features and press RETURN. The Feature-Related System Parameters screen displays: In the field (optional) type a valid extension.
Page 170: Verify The Upgrade
Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table DAYLIGHT SAVINGS RULES Rule Change Day Month___Date Time____Increment No Daylight Savings Start: first Sunday___ on or after April____ 1 at _2:00 01:00 Stop: first Sunday___ on or after October__ 25 at _2:00...
Page 171: Enable Scheduled Maintenance
• an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
Page 172 Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Type your ART User Name and Password in the indicated fields. NOTE: ART user IDs and passwords are unique to ART, and are not the same as other user IDs and passwords.
Page 173 Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table In the Customer Type field, select • GOODYEAR, MOTEL 6, STATE FARM • IN CINCINNATI BELL SERVICE AREA • OTHER NOTE: This verification might be done automatically in the future.
Page 174: Check Customer Options
Type status link number and press Enter. Repeat this step for each link. Check that DS1 trunks and BRI phones are functioning normally. Refer to Maintenance for Avaya DEFINITY Server CSI to test or restore the out-of-service links. Power Up DEFINITY AUDIX System...
Page 175: Restore Announcements (If Necessary)
Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task Table Restore Announcements (if necessary) Type restore announcements and press Enter to copy announcements from the upgraded translation flashcard to memory, which takes about 40 minutes. Check SPE Type status system 1 and press Enter.
Page 176: Definity Audix Power Procedures
Upgrading R6csi/R7csi/R8csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI DEFINITY AUDIX Power Procedures DEFINITY AUDIX Power Procedures Power Down the AUDIX System A yellow caution sticker on the system’s power unit notifies technicians to shut down the DEFINITY AUDIX System prior to powering down the system.
Page 177: Upgrading R9Csi/R10Csi To Avaya Communication Manager On An Avaya Definity Server Csi
The upgrade automatically converts the old Uniform Dial Plan forms to the new forms. These forms are discussed completely in the Administrator’s Guide for Avaya Communication Manager. Customers upgrading to Avaya Communication Manager can migrate to the 6-/7-digit dial plan or not: •...
Page 178: Call Management System (Cms)
Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Read this first Call Management System (CMS) The CMS link is dropped and restarted during the upgrade, causing: • Loss of CMS data. To minimize the measurement data loss, perform the upgrade just after the last CMS measurement interval.
Page 179: Task Table
Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Task table Table 47 provides the high-level tasks to perform the upgrades in this section. Refer to the appropriate page for instructions for each step. Table 47: Tasks to upgrade Release 9/10 csi to Avaya Communication Manager...
Page 180: Pre-Upgrade Checklist
Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Pre-upgrade checklist Before starting the upgrade, have the items listed in Table 48 ready or completed. Table 48: Pre-upgrade checklist Item Item Software Release Letter Avaya Communication Manager on removable media...
Page 181: Go To The Rfa Website
Have direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: Using your RFA Job Aids, run the Features Extraction Tool (FET) from the RFA website to create a Switch Configuration File.
Page 182 Task table No direct connection NOTE: If you are upgrading from Release 10 to Avaya Communication Manager, omit this section. If you do not have a direct connection between RFA and the switch and you are upgrading from Release 9 to Avaya Communication Manager: Run the Features Extraction Tool (FET) from your laptop/PC to create a Switch Configuration File.
Page 183: Pre-Upgrade Administration Changes
Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Table 49: RFA Helpdesk contact numbers Phone Prompt or Where number/URL selection CALA Direct and Business • Mexico TAC +525-278-7878 Partners • Brazil TAC +5511-5185-6655 •...
Page 184 Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Figure 77: Feature Access Code form change feature-access-codes Page of X FEATURE ACCESS CODE (FAC) Extended Call Fwd Activate Busy D/A_ All: Deactivation: Extended Group Call Pickup Access Code:...
Page 185 Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Figure 79: Attendant Console form change attendant Page 1 of ATTENDANT CONSOLE 1 Type: console Name: 27 character attd cons name Extension: 1000 Group: 1 Auto Answer: none...
Page 186 Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Remove MSA processor channels If the field on the Processor Channel Assignment form (Figure 81) is Appl. • msaamwl • msaclk • msahlwc • msallwc •...
Page 187: Check Spe
Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Check SPE Type status system 1 and press RETURN. Check these fields for the corresponding values: • Maj/Min alarms = • Service State = in service Verify version Type list configuration software-version and press RETURN.
Page 188: Disable Scheduled Maintenance And Alarm Origination
Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Disable scheduled maintenance and alarm origination To prevent scheduled daily maintenance from interfering with the upgrade: Type change system-parameters maintenance and press RETURN. If scheduled maintenance is in progress, set the...
Page 189: Save Translations
Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Save translations Type save translation and press RETURN to write all translations from memory to the translation flashcard (about 10 minutes). Ensure that the save translation command was successful (error code must be zero). If the value is anything else, the translations were not copied to the flashcard.
Page 190: Install The License File
NOTE: You have 2 minutes to replace the Avaya Communication Manager card with the translation card. If you miss this window, the system comes up without translations. Correct this by inserting the original translation card into the processor circuit pack and use the reset system 3 command at the SAT.
Page 191: Administer No-License/Emergency Numbers
Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Use the LIT instructions to install the License File on the switch. If the system has IP endpoints registered, and you unplugged the Ethernet cable from the TN799 (C-LAN) circuit pack, replug the cable.
Page 192: Verify The Upgrade
Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Type the appropriate Start and Stop information in the , and Change Day Month Date Time fields for each rule. For example, 1:00 in the field means to move the...
Page 193: Enable Scheduled Maintenance
• an IP address NOTE: ART is not accessible from the public internet (outside the Avaya intranet firewall). At your laptop/PC, direct your browser to this URL: http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi You can also save this URL in your Favorites or Bookmarks list.
Page 194 Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Unless you exit and restart your browser, you do not need to re-enter your user ID and password to perform other ART operations. The ART Start of Product Registration page appears, and the ART session ID appears in the middle of the screen.
Page 195 Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Click on the Continue Upgrade Registration button. The DEFINITY Product List page appears. Look in the product table (first column heading is “#”) to find the row for the product that you want to register.
Page 196: Resolve Alarms
Upgrading R9csi/R10csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI Task table Review the information displayed in the report. If any of the data are incorrect, contact the DBA Group (1-800-248-1234, selecting prompt, 2, prompt 6, then prompt 2) immediately for assistance.
Page 197: Adding Or Removing Hardware
During this firmware download process, a firmware image is installed on a circuit pack in three steps: The image is copied from an Avaya server over the Web to a local “staging area” — a PC or server on the customer LAN.
Page 198 3 For TN2302AP circuit packs with a vintage less than 22, a different download procedure is required that is not described here. Go to the Avaya Support Web site under Software & Firmware Downloads, DEFINITY ECS, TN2302AP firmware downloads. On the page titled “Retired - (OLD Do Not Use) DEFINITY Firmware Downloads”, scroll down to the TN2302AP section and click on TFTP_Firmware_download_procedure.pdf.
Page 199: Self And C-Lan-Distributed Download Procedure
(Table 53, Download Method by Circuit Pack, on page 200). The last column indicates which download method must be used with the target and chosen source. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 200 1 For TN2302AP circuit packs with a vintage less than 22, a different download procedure is required that is not described here. Go to the Avaya Support Web site under Software & Firmware Downloads, DEFINITY ECS, TN2302AP firmware downloads. On the page titled “Retired - (OLD Do Not Use) DEFINITY Firmware Downloads”, scroll down to the TN2302AP section and click on...
Page 201 Type display ip-interfaces. Find the source circuit pack’s location and write down Slot Node Name Type display node-names ip. Find the source circuit pack’s and write down Node Name IP Address Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 202: Upload Image File From The Web To Staging Area
TN circuit pack. Although the staging area is often on a PC platform, you can also use other platforms such as a UNIX or Linux. Go to the Avaya Support Web site (http://avaya.com/support). Follow the Software & Firmware Downloads link and the subsequent links for your product and the target circuit pack TN code.
Page 203 If File Name the list directory board command showed that the file had an extension, such as.bin, include the extension as well. 1 of 3 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 204 (See Disable file system on page 208 for instructions.) Type the date and time that you Start Date/Time want the firmware download to begin. 2 of 3 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 205 38. _____ 48. _____ 9. _____ 19. _____ 29. _____ 39. _____ 49. _____ 10. _____ 20. _____ 30. _____ 40. _____ 50. _____ Enter 5 character board number; cabinet(1-30):carrier(A-E):slot(0-20 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 206 If the download is scheduled for later, ensure that the download will run as you intend by testing the firmware download. Go to Testing firmware download on page 209. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 207: Monitor Download Progress
If you previously set it to n, then proceed to the next section, Disable file system on page 208, to manually remove the firmware image and disable the file system on the source circuit pack. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 208: Reseat Val Circuit Pack
Type disable filesystem board UUCSS and press Enter to disable the file system on the source circuit pack. NOTE: This command is successful only if no files remain on the source circuit pack. This completes the self- and C-LAN-distributed download procedures. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 209: Troubleshooting Firmware Downloads
Result download circuitry. If the field shows FAIL, refer to the Maintenance for Avaya DEFINITY Server R in the Result FW-DWNLD maintenance object section, subsection entitled System Technician-Demanded Tests: Descriptions and Error Codes. Resolve every error and rerun the test.
Page 210 Suffix: A Date: 03/02/02 03/02/01 Timestamp: 10:30:50 12:42:18 CRC Checksum: Good Good Active Image: Yes Reboot Image: No Note that the values in the field have changed. Reboot Image Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 211: Install Tn464Gp/Tn2464Bp With Echo Cancellation
197. The TN464GP and TN2464BP circuit packs are backwards compatible, although the echo cancellation feature can only be used with Release 1.1 or later of Avaya™ Communication Manager and after the feature is enabled. The echo cancellation feature cancels echoes with delays up to 96 ms. Echo cancellation is disabled...
Page 212 Interconnect: pbx Country Protocol: 1 Interface Companding: mulaw CRC? n Idle Code: 11111111 Slip Detection? y Near-end CSU Type: other Echo Cancellation? y EC Direction: inward EC Configuration: 1 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 213 Echo Cancellation? When set to y, 2 new fields display: EC Direction: EC Configuration: • If you know the echo is coming into the Avaya CMC1 Media Gateway, keep the default setting for the field of inward. EC Direction: •...
Page 214: Add Co, Fx, Wats, And Pcol
Number Install a DID Trunk circuit pack in assigned carrier slot (if an additional circuit pack is required). Administer forms listed under “DID Trunk Group” in Administrator’s Guide for Avaya Communication Manager. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways...
Page 215: Add Tie Trunks
216 to choose the preferred signaling format, set switches on the circuit pack, and administer the port. Administer forms listed under “Tie Trunk Group” in the Administrator’s Guide for Avaya Communication Manager. Figure 83: Tie Trunk Circuit Packs (Component Side)
Page 216: Add Ds1 Tie And Ops
Since the addition of DS1 tie-trunk service may require a service interruption, notify the customer in advance as to when the addition will occur. For information about administering DS1 Tie Trunks, refer to Administrator’s Guide for Avaya Communication Manager. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways...
Page 217: Add Speech Synthesis
Loudspeaker Paging. The Code Calling Access feature shares the same ports as Loudspeaker Paging. An Auxiliary Trunk circuit pack provides 4 ports for Loudspeaker Paging and Code Calling Access. Administer the form listed under “Code Calling Access” in Administrator’s Guide for Avaya Communication Manager. Add Pooled Modem Modem pooling supports two types of conversion resources: integrated and combined.
Page 218: Settings For Modem Connected To Data Module
(CCITT -Law or A-Law, 8KHz, 8-bit mono), so that they are ready to transfer to the new announcement circuit pack after it is installed and administered. See Announcement File Specifications. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 219: Announcement File Specifications
You cannot save or restore announcements to a TN2501AP circuit pack to/from — a TN750C circuit pack. — flash cards. — tape. — magneto optical disks. Before you start Ensure that you have the required hardware (see Hardware specifications). Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 220: Configurations
The following table contains a list of the required VAL hardware. Part Number Comcode TN2501AP 108772583 Backplane Adapter 848525887 LAN cable varies by network (see also Notes for Figure Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 221: Lan Cable
Connection description 10 Mbps Category 3 Connects through the RJ45 jack (note #2 in Figure 85), 100 Mbps Category 5 Connects through the RJ45 jack (note #2 in Figure 85), Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 222: Switch Administration Before Hardware Installation
Switch administration before hardware installation Before inserting the circuit pack into a carrier, an Avaya representative must administer the VAL customer options. Before installing the hardware, check your system for the following administration: At the SAT, type display system-parameters customer-options and press RETURN.
Page 223: Administer The Ip Connections
17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Command successfully completed Verify the following field values: • Board Type shows VAL-ANNOUNCEMENT • Code is TN2501AP Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 224 This name is recognized only within the switch, and does not need to match the node name on the local network. Enter the IP address in the field. IP Address You can get this information from the network manager. Press ENTER to save the changes. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 225 Be sure to set this address according to your network requirements. Leave the (Network Region) field at its default value. This field is not used for VAL. Net Rgn Press ENTER to save the changes. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 226: Test The Ip Connections
Use this command to administer IP routes to the TN2501AP circuit pack. This administration is optional. Test the IP connections Use the ping and status link commands to test the new IP connections that you have administered. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 227: Add Isdn-Pri
Administer the forms listed under “Integrated Services Digital Network — Primary Rate Interface” in Administrator’s Guide for Avaya Communication Manager. Resolve Alarms Examine the alarm log. Resolve any alarms that may exist using Maintenance for Avaya DEFINITY Server CSI. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways...
Page 228: Save Translations
Choose the port bandwidths or use the default and submit the form. Verify the bus bridge LED is lit on the TN799DP C-LAN circuit pack. This indicates that the packet bus is enabled. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 229: Test The Packet Bus And C-Lan Circuit Pack
Test the Packet Bus and C-LAN Circuit Pack Type test packet port-network 1 long and press Enter. For more detail about these tests, refer to the test pkt command section in the Maintenance for Avaya DEFINITY Server CSI. Resolve Alarms Examine the alarm log.
Page 230: Add Packet Bus Support
Administer the required translation data using the forms listed under “Adjunct/Switch Applications Interface (ASAI)” in Administrator’s Guide for Avaya Communication Manager. Resolve Alarms Examine the alarm log. Resolve any alarms that may exist using Maintenance for Avaya DEFINITY Server CSI. Save Translations Type save translation and press Enter.
Page 231: Add Ttc Japanese 2-Mbit Trunks
Number Install a TN2242 circuit pack in assigned carrier slot. Connect the H600-513 cable from the cabinet to the Time Division Multiplexor device. To administer forms, see the following sections in the Administrator’s Guide for Avaya Communication Manager. • For ISDN applications, see ISDN Service.
Page 232: Add Circuit Packs
Pack Type test packet port-network 1 long and press Enter. For more detail about these tests, refer to the “test pkt command” section in Maintenance for Avaya DEFINITY Server CSI. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 233: Install Cables
Figure notes 259A Connector Hub or 110 (purple) wall field DW8 Cable Table 57: TN799C Pinout Peripheral Backplane Pin 25-Pair Wire Color Lead Name Connector Pin White/Orange Orange/White White/Green Green/White Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 234: Enter Added Translations
Ensure that the field is y. Administer the other required translation data using the forms listed under Distributed Communications System (DCS) in Administration for Network Connectivity for Avaya Communication Manager. Save Translations Type save translation and press Enter to instruct the system to copy the translation information to the flashcard.
Page 235: Resolve Alarms
CD or with the Avaya R300 equipment. The IP Media Processor allows you to send voice and fax from the Avaya CMC1 Media Gateway through an Internet protocol (IP) network to other switches having this feature or to other H.323 compliant endpoints.
Page 236: Add Ip Media Processor
Manager. Preparing for Installation and Upgrade In addition to the TN2302AP IP Media Processor, you must also install and administer a C-LAN circuit pack (TN799DP). For C-LAN administration, refer to Administration for Network Connectivity for Avaya Communication Manager. NOTE: Although the TN2302AP IP Media Processor works with the TN799B C-LAN circuit pack, you need a TN799DP to download new firmware to the TN2302AP circuit pack.
Page 237 Figure You must install a TN799DP to be able to download new firmware to the TN2302AP. NOTE: The customer must provide one CAT5 or better cable for each TN2302AP. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 238: Installing The Tn2302Ap Ip Media Processor
TN2302AP slot. Connect the Ethernet Connect the network cable(s) to the Ethernet connector on the TN2302AP Amphenol adapter(s). NOTE: You need a CAT5 or better cable for 100-Mbyte operation. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 239 LED stays on until an IP address is assigned to the circuit pack. Type list configuration all and press Enter to verify that the system recognizes the TN2302AP circuit packs. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 240 TRMT Initial Administration Steps for C-LAN and IP Media Processor NOTE: Refer to the Administration for Network Connectivity for Avaya Communication Manager for specific information. Log in as craft. Type change node-names and press Enter. On page 2, type in the node names and IP addresses for the TN799B/C and the TN2302AP.
Page 241 Subnet Mask mask. — In the field use the address you are given or leave blank. Gateway Address Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 242: Upgrading Tn802 Ip Trunking To Tn2302Ap Ip Media Processor
Press Enter to save the information and effect the new settings. Refer to the Administration for Network Connectivity for Avaya Communication Manager for more information on these administration steps and for the steps to administer IP Softphones and H.323 trunks.
Page 243 For convenience use the same rightmost slot vacated by the TN802 circuit pack for the TN2302AP circuit pack. Connect the network cable to the Ethernet connector on the TN2302AP Amphenol adapter. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 244: Upgrading A Tn802B Ip Interface Assembly To Tn2302Ap Ip Media Processor
The TN802B circuit pack with a TN2302AP circuit pack • The TN799 circuit pack with a TN799B/C circuit pack, if necessary • The H600-512, G1 external cable assembly with an IP Media Processor adapter. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 245 Press the recessed Reset button on the TN802B circuit pack until MSHUT* starts flashing on the LCD. When MSHUT* is in a steady state, it is safe to remove the circuit pack. Remove the TN799B and TN802B circuit packs. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 246: Add Ip Interface Assembly
TN802B IP Interface. The TN802B IP Interface operates in two modes • IP Trunk mode is Internet Telephone Server—Enterprise (ITS-E) compatible • Media Processor (MedPro) mode is H.323 compatible. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 247 TN799B C-LAN circuit pack. For C-LAN administration, refer to Administration for Network Connectivity for Avaya Communication Manager. If you have existing TN802 IP Interface circuit packs, you can upgrade them either by replacing the...
Page 248 20-ft DB-25 serial cable from modem to TN802B external cable assembly (U.S. customers only). Non-U.S. customers must provide a serial cable. Read and follow any directions inserted into the package by the factory. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 249 Connect the Amphenol connector on the external cable assembly to the backplane connector corresponding to the TN802B slot (the highest numbered connector of the 3 slots required) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 250 Switch Setting Description Data Terminal Ready normal DOWN Data Terminal Ready override Verbal result codes DOWN Numeric result codes Suppress result codes DOWN Display result codes 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 251 TN802B IP Interface until the LCD shows a flashing MSHUT *. When the flashing stops and the asterisk disappears (about 2 min), it is safe to remove the circuit pack. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 252 PC Boot. The circuit pack reboots automatically, and after about 3 to 4 minutes the LCD changes to IPTRK*, the default mode, or MEDPRO*. If the TN802B is pre-administered at the factory, it reboots several times to initialize to MedPro mode. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 253 Figure 96: J58890MA-1 L30 IP Interface Assembly indfmapd KLC 031299 Administer the TN799B C-LAN Refer to the Administration for Network Connectivity for Avaya Communication Manager. Administer the IP Interface Administration is usually done remotely; call your service representative to start the process.
Page 254 The customer provides the IP address, subnet mask, and gateway address. At this time the TN802B LCD reads PC BOOT *, and about 3 to 4 minutes later reads MEDPRO * with the asterisk flashing Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 255 IP address of another computer beyond the gateway and UUCSS is the cabinet, carrier, and slot of the TN802B IP Interface. The TN802B IP Interface is now installed and connected to the IP network. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 256 Description J58890MA-1 L30 TN802B IP Interface Assembly 601939804 H600-512,G1 external cable assembly 407633999 U.S. Robotics Sportster external modem, model number USR 33.6 EXT (U.S. customers only) 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 257 To VGA monitor 25-pin male connector to modem To USB (not used) 25-pin male connector to COM2 To keyboard Read and follow any directions inserted into the package by the factory. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 258 1 2 3 4 5 6 7 8 modfrobo KLC 030499 Figure notes Connect analog line here. Connect MODEM connector here. DIP switch 5 must be up. Connect power connector here. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 259 Plug the monitor into an AC power receptacle and turn it on. Connect the Ethernet Connect the network cable to the ETHERNET connector on the TN802B external cable assembly. NOTE: You need a CAT5 or better cable for 100-Mbyte operation. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 260 (about 2 min), it is safe to remove the circuit pack. Figure 99: TN802B IP Interface faceplate fpdfmapd KLC 030899 Figure notes LCD display PCMCIA card slot Reset button (recessed) Yellow PCMCIA disk-in-use LED Red board status LED Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 261 Test the Modem Check for dial tone. Contact Avaya Customer Support and ask a representative to dial into your IP Interface server. Administer the IP Interface Administration is done either locally or remotely. If administered locally, proceed with the following administration steps on the attached keyboard, mouse, and monitor.
Page 262 Password After logging on for the first time, change the administrator password and, if desired, the user name, to ensure security. See your Windows NT server documentation for details. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 263 Yes if you have assigned IP addresses. Assign an IP Address Click on My Computer > Control Panel > Network. Click the Protocols tab. Select TCP/IP Protocol from the list. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 264 Click the Properties option in the Network window. Verify that the drop down menu lists 2 DEC Ethernet adapters. Adapter CAUTION: Do not change any settings on the adapter labeled [1] for any reason. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 265 Not all networks require steps 9 through 18. Check with the local network administrator to determine which are required. If you use gateways, type the IP address of the default gateway for the IP Interface server in the field. Default Gateway: Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 266 Click on the DNS tab and verify that the domain DNS server is correct. Type domain name in the field. Domain If using DNS, click Add under the field and type its IP address. DNS Service Search Order Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 267 Click Close. If administered remotely through pcANYWHERE: Click on the pcANYWHERE Restart Host Computer button on the toolbar to restart the computer. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 268 • From the Duplex Mode dropdown menu, select a setting that matches the switch/hub that the TN802B connects to. For example, 10BaseT Full Duplex or 10BaseT No Link Test Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 269 Monitor, keyboard, and mouse to access the IP Interface’s Windows NT environment or pcANYWHERE software. • 10-Mbyte PCMCIA flashcard loaded with the MedPro NT Application Install Wizard • TN802B label Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 270 Click the Properties option in the Network window. Write down the IP address, subnet address, and gateway address shown for adaptor [2] (see example below). NOTE: Do not use the addresses for adapter [1]. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 271 This would be a good time to read the Readme.txt file. Click on Start > Settings > Control Panel > Services. Select IP Trunk and click on Startup. NOTE: Do not click on Start. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 272 When connected remotely via pcANYWHERE, only use the pcANYWHERE Restart Host Computer button on the toolbar to restart Windows NT. Affix the new TN802B label to the circuit pack. Disconnect the monitor, keyboard, and mouse. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 273: Installing An Integrated Channel
If it is in IP Trunk mode, you get the following error message: MedPro type requires TN802 with application. Type MEDPRO on circuit-packs form. To complete the administration, refer to Administration for Network Connectivity for Avaya Communication Manager. Installing an Integrated Channel...
Page 274: Installing The 120A3A Csu
Rear of carrier containing DS1 circuit DW8A-DE 4-pair cord to alarm contacts pack (optional) 120A3A CSU 4-pair cord to network interface (H600- 383) To 25-pair connector on rear of carrier Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 275 Figure 70, TN464F/GP and TN2464BP Option Settings, page 141. From the DS1 circuit-pack form of the system administration console, set the line compensation field to 0-133 ft (40.6 m). Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 276 25 feet (7.7 m) 125 ft (38.1 m) 50 feet (15.2 m) 200 ft (71 m) 75 feet (22.9 m) 400 ft (122 m) 100 feet (30.5 m) 750 ft (198.1 m) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 277: Installing A J58890Cg Power Distribution Unit
(rated for 50 LBS each minimum) in the top position. Install the power distribution unit onto the top screws. Install the bottom screws through the slots in the power distribution housing. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 278: Install Terminal Server
DB25-to-DB9 connector for PC COM port Avaya RS232 Null modem (if needed for PC or 1 or more Avaya printer connectivity) 405369042 Male/female adapter (if necessary) 1 or more Avaya 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 279 WAN. Cabling diagram Figure 103 shows the connection between the terminal server port and a call accounting system. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 280: Making The Connections
Making the connections Connect the adjunct to the IOLAN+, using the RJ45-to-DB25 cable and the null modem. You can use a male/female adapter. See Figure 104. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 281 The null modem is an important element in this setup. Without it, data may not transfer correctly. Connect the other end of the null modem adapter to the DB25 to RJ45 cable. Connect the RJ45 end to any port on the IOLAN+. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 282: Administering The Iolan
Use the arrow keys to move to a menu item • Use the TAB key to move from field to field horizontally. • Use the ENTER key to choose an item. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 283 Examine/modify Server parameters. stats Examine Server statistics. Password ________________________________________________________________________________ IOLAN PLUS v4.02.00 a CDi iolan-st Type iolan, the default password, and press ENTER. The Administration Menu changes, offering more options. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 284 • Name : • IP address : (for IOLAN+) • Subnet mask : Press ENTER and select Save & Exit to effect the changes. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 285 The following steps re-initialize the IOLAN+ so it knows it’s connected to the LAN through your gateway. Select reboot and press ENTER. Press the space bar to restart the IOLAN+. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 286 Flow ctrl : xon/xoff • IP addresses : leave blank • Mask : leave blank • Access : Remote • Authentication: None • Mode : Raw • Connection : None Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 287 4. port 4 modem waiting for DSR or DCD >DTR+RTS REM <unknown> logged out logger not enabled ________________________________________________________________________________ Press <RETURN> to see list of options. IOLAN PLUS v4.02.00 a CDi iolan-st Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 288: Administering Ip Node Names
Print a copy of this screen, or write down the node names you entered. You need this information for the next administration task. Press ENTER to save your changes. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 289: Administering Ip Services
Page 3 of SESSION LAYER TIMERS Service Reliable Packet Resp Session Connect SPDU Connectivity Type Protocol Timer Message Cntr Cntr Timer CDR1 Press ENTER to save your changes. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 290: Install Call Detail Recording (Cdr)
This section provides information on connecting call detail recording (CDR) equipment. Connecting CDR Equipment The interface between a DEFINITYan Avaya media server and CDR equipment is a C-LAN card. CDR equipment connects to the CLAN board on an MCC1 or G650 Media Gateway through a TCP/IP connection (that is, an Ethernet connection).
Page 291: Administering Cdr Parameters
If you use a secondary output device, and that device is also connected through TCP/IP, complete the Secondary Output Format field. Also, type CDR2 in the Secondary Output Endpoint field. Press to save your changes. ENTER Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 292: Testing The Switch-To-Adjunct Link
Avaya provides this free software application to help vendors and customers develop CDR applications that use the reliable session protocol to collect CDR data from an Avaya Media Server. The Reliable Data Transport Tool (RDTT) is a testing tool and thus is not supported by Avaya.
Page 293: Downloading The Tool
Adding or Removing Hardware Install Reliable Data Transport Tool (RDTT) Package Downloading the tool The RDTT tool is available from the Avaya support Web site as a self-extracting executable. To download the RDTT: Go to the Avaya Customer Support Web site at http://avaya.com/support.
Page 294: Install Wideband Endpoints
If using a CSU, the distance between connections may be up to 1300 ft. (397.2 m). The maximum distance to the endpoint depends on the type of cable and the specifications of the endpoint. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 295: Signaling Configuration
In this configuration, there can be considerable distance between the bandwidth controller and the wideband endpoint. The maximum distance between elements depends on the quality of the cables and on the specifications of the wideband equipment. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 296: Install Multimedia Call Handling (Mmch)
The customer must have endpoints and a personal computer with H.320 desktop video installed. Connect the endpoints Use the following procedure and Figure 108 to connect the endpoints: Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 297: Administer The System
PC. Refer to the tables at the end of this chapter for the pinout of the digital line circuit pack. Connect the PC BRI adapter to any BRI port on the Avaya Media Server. Refer to the tables at the end of this chapter for the pinout of an ISDN BRI circuit pack.
Page 298: Expansion Services Module
The Expansion Services Module (ESM) provides T.120 data sharing capability on a MMCH multipoint H.320 video conference. Each person in the conference must have endpoints and a personal computer with the H.320 video application installed. The Avaya Media Server must have the expansion service module installed.
Page 299: Administration
Logoff the terminal and then log back on the terminal to view your changes. Place test call Place multimedia data-conference call to an endpoint with known video capability to test the esm function. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 300: Troubleshooting
You must administer adjunct parameters to let the system know that the adjunct is connected through TCP/IP. PMS journal and PMS log printers See Guestworks ® and DEFINITY ® Systems Technician Handbook for Hospitality Installations, 555- 231-743. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 301: Install Ds1/T1 Cpe Loopback Jack
This section provides information on how to install and use a DS1 loopback jack to test the DS1 span between the Avaya Media Server or Gateway and the network interface point. The loopback jack is required when DC power is at the interface to the integrated channel service unit (ICSU).
Page 302: Installing A Loopback Jack
Plug the male connector on the loopback jack cable into the network interface point. NOTE: Do not remove the loopback jack after installation. This is not a test tool and should always be available to remotely test a DS1 span. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 303: Administering The Loopback Jack
Before you go any further, make sure that the problem is actually on the DS1 span by testing the equipment that connects to the span at the near end. Test the DS1 circuit pack, and perform any needed maintenance or repairs. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 304 Zero out the performance measurement counter. At the management terminal, enter clear meas , where UU is the cabinet number, is the carrier letter, and is the slot number ds1 log UUCSS of the DS1 board. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 305 Display the bit error count again. At the management terminal, enter list meas ds1 sum UUCSS where is the cabinet number, is the carrier letter, and is the slot number of the DS1 board. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 306: Restoring Ds1 Administration
Change the value of the TX LBO field to the original value that you wrote down when you were Administering the DS1 for the test on page 304. Press ENTER to make the changes, CANCEL to quit without changes. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 307: Releasing The Ds1 Circuit Pack
Testing the DS1 span from the smart jack to the network interface termination or fiber multiplexer (MUX), there is a problem between the loopback jack to the smart jack. Work with the service provider to isolate the fault. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 308 Network interface smart jack Span section 3 Interface termination or fiber multiplexer (MUX) 120A2 (or later) ICSU Central office RJ-48 to network interface (up to 1000 ft. [305 m]) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 309 Span section 3 Network interface smart jack 120A2 (or later) ICSU Interface termination or fiber multiplexer (MUX) RJ-48 to network Central office interface (up to 1000 ft. [305 m]) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 310 Network interface smart jack 120A2 (or later) ICSU Interface termination or fiber multiplexer (MUX) RJ-48 to network Central office interface (up to 1000 ft. Dumb block to smart jack RJ-48 [305 m]) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 311: Testing A Loopback Jack Without A Smart Jack
Span section 2 Dumb block (demarcation point) 120A2 (or later) ICSU Interface termination or fiber multiplexer (MUX) RJ-48 to network Central office interface (up to 1000 ft. [305 m]) Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 312 The local ICSU’s line loopback, which the DS1 service provider at the CO end typically activates, tests, and then deactivates. • The local DS1 interface’s payload loopback, which the DS1 service provider at the CO end activates and tests. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 313: Configurations Using Fiber Multiplexers
“dumb” block. These lines require DC power for the repeaters and this DC power is present at the “dumb” block interface to the CPE equipment. A loopback jack is required in this configuration to properly isolate and terminate the DC power. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 314: Install Isdn Converters And Adapters
PRI to Digital Private Network Signaling System (DPNSS) • PRI to ISDN Basic Rate Interface (ISDN-BRI) Converter circuit packs known as common channel signaling converter (CCSC), types 1 and 2. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 315: Converters For Single-Carrier Cabinets
Plug the PC into the RS-232 connector on the front of the PRI converter circuit pack. Connect the coaxial Y-cable from the TN464GP to the PRI converter circuit pack. Connect the opposite end of the Y-cable to the 888B coaxial converter. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 316 The inset shows details of the cable connections between the circuit packs. Connect the Communication Manager administration PC to the RS-232 connector on the front of the PRI converter circuit pack. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 317: Converters For Multi-Carrier Cabinets
PRI-to-BRI converter to the coaxial facility. The Communication Manager administration PC is connected to the RS-232 connector on the front of the PRI converter circuit pack. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 318: Install 909A/B Universal Coupler
909A/909B Universal Coupler. NOTE: If the music source is registered by the FCC (in the USA) or an equivalent body, the 909A/B universal coupler is not required. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 319 909A/B when the protection paging switch is set to C2, or to -48 VDC on the 909A/B when protection/paging switch is set to C1 1 of 2 Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 320 Brown CBS2/C2 Seizure indication provided to music source CAUTION: Do not plug the cable into J3 before all cross-connects are completed. Damage to the 909A/B universal coupler may occur. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 321: Install Malicious Call Trace
The malicious call trace (MCT) voice recorder connects directly to the tip and ring connections of a TN763/D auxiliary trunk circuit pack. See Figure 121. The 909A/B universal coupler provides seizure control to the recorder. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 322 Set S1 to the “C2” position. Set S2 position 7 to “OPEN”. Connect an approved -48 VDC power source to the -48 and GRD terminals (pins 5 and 2, respectively, of J3 on the 909A/B). Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 323: Install Music-On-Hold
If the music source is registered, the system side of the MDF connects directly to the system. If the music source is not registered, the system side of the MDF connects to a 909A/B universal coupler (see Install 909A/B universal coupler on page 318). Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 324: Registered Music Source
Connect -48V to pin 5 and -48V RET to pin 2 of J3 on the 909A/B. The power source may be an 1151A, 1151A2, or other approved power supply. Administer the switch for the new equipment. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 325 Power supply for universal coupler 25-pair cable to analog line circuit pack 103A or modular wall jack 909A/B universal coupler 4-pair modular cord Part of main distribution frame Tip and ring wires Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 326: Install Paging And Announcement Equipment
Instructions, which is normally shipped with the 909A/909B Universal Coupler. Install paging and announcement equipment This section explains the most common system configurations for the paging feature of Avaya Communication Manager. This section provides information on the following features: •...
Page 327: Loudspeaker Paging Access Without Universal Coupler
Connect a 2-pair line cord (modular plug at one end) from the information outlet to the paging amplifier (to the loudspeaker system). Install loudspeaker equipment according to the manufacturer’s instructions. Administer the switch for the new equipment. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 328: Loudspeaker Paging With Universal Coupler
J3). Administer the switch for the new equipment. NOTE: For additional installation information, refer to 909A/909B Universal Coupler Installation Instructions, which is normally shipped with the 909A/909B Universal Coupler. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 329: Espa Radio Paging
Up to three devices can be connected to one analog line circuit pack port. Wire the ringing device to the information outlet. Administer the switch for the new equipment. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 330: Queue Warning Indicator
INTUITY AUDIX LX Release 1 Documentation CD-ROM, 585-313-818. • http://avaya.com/support. Avaya Modular Messaging System For information on installing Avaya Modular Messaging systems, see Modular Messaging Release 2.0 Documentation CD-ROM, 11-300121. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 331: Asai And Definity Lan Gateway
Technical Reference, 555-230-220 on the Avaya Communication Manager Release 2.0 ASAI Documents CD-ROM, 585-246-801. Another document related to ASAI is Avaya CVLAN Server 9.0 for Linux Installation and Basic Administration, which is available at http://avaya.com/support. Click the following links: Support>Technical Database>Contact Centers/CRM>CTI>CVLAN Server for Linux R9.
Page 332 Adding or Removing Hardware Other adjunct installation information sources Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 333: Troubleshooting An Upgrade
Check the software compatibility on the Software Release Letter. Be sure the software that you are upgrading from is compatible with the Avaya Communication Manager that you are upgrading Check the Avaya Communication Manager flashcard for defects.
Page 334: No Translation After Upgrade
Software Incompatibility If these procedures do not clear the corruption problem, then the software versions may be incompatible. You may need to upgrade to an interim software version before upgrading to Avaya Communication Manager. Consult the remediation that came with the Avaya Communication Manager.
Page 335: Re-Install The Isdn-Pri Links (Only For Failed Upgrades)
Type the information in the fields based on the information that you entered earlier. Type change communication-interface links and press Enter. Type the information in the field based on the information that you entered earlier. Enable Type save translation and press Enter. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 336 Troubleshooting an Upgrade Troubleshooting Upgrades Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 337: Access Security Gateway
ID, which is the name of the attached file (without the Tech ID “.asg”). Your login ID is the same as your Avaya login (or an abbreviated part of it). Type the password twice. Note that the password is case-sensitive.
Page 338 Do not use the “-” character. Response The Avaya CMC1 Media Gateway verifies the response. If the response is incorrect, return to Step 1. If this is the third rejection, see the Maintenance for Avaya DEFINITY Server CSI. Installation, Upgrades and Additions for Avaya CMC1 Media Gateways...
Page 339: Index
302C1 TN2302AP Amphenol Adapter maximum cabling distance TN2302AP Amphenol adapter Australia country code Automatic Registration Tool (ART) auxiliary equipment pin designations auxiliary equipment pinout information auxiliary power Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 340 DS1 tie trunk, add TNPRI/BRI converter C-LAN administration test external connection to LAN TN799C with DCS echo cancellation with IP Media Processor with TN2464BP CLAN with TN464GP firmware download Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 341 IP Media Processor country code administration firmware downloads setting up circuit pack to receive files installing used in firmware downloads test external connection to LAN FX trunk, add IP services Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 342 Nordic License File country code NT1 network interface no-license emergency numbers serial number License Installation Tool (LIT) log in to system loopback jack administration installation Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 343 DC power AC-powered system, procedure Singapore AUDIX procedure country code printers Single Sign-On (SSO) TCP/IP connections single-point ground single-point ground block Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 344 Uniform Call Distribution/Direct Departmental Calling time, set procedure (UCD/DDC) queue TN2181 pinout information uninterruptible power supply TN2183 analog line circuit pack United Kingdom TN2214CP country code firmware downloads Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 345 CO trunk DID trunk digital station (2-wire) digital tie trunk telephone connection wiring telephone power supplies procedures Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...
Page 346 Index Installation, Upgrades and Additions for Avaya CMC1 Media Gateways June 2004...

Avaya CMC1 Installation Manual

About this Book

Installing and Cabling the Cabinets

Completing Installation and Cable Pinouts

Upgrading R6Csi/R7Csi/R8Csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI

Upgrading R9Csi/R10Csi to Avaya Communication Manager on an Avaya DEFINITY Server CSI

Adding or Removing Hardware

Quick Links

Troubleshooting

Need help?

Questions and answers

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Summary of Contents for Avaya CMC1