Avaya MCC1 Maintenance Procedures page 316

3 At the bottom of the report the Advanced System Management (ASD) Vital Product Data (VPD)
shows the Build ID.
4 Also check the readme.txt file for the Version and Revision numbers.
Checking for the compatible firmware version
To check what RSA firmware version is compatible with the release of Communication Manager that is
running on the server:
1 Open an browser window on your laptop.
2 Enter www.support.avaya.com
3 Highlight Support in the top heading.
4 Highlight and click Software and Firmware Downloads.
5 Click RSA in the left pane.
6 Check See All Releases
7 Select the Communication Manager release running on the media server.
8 Compare the firmware version listed with the version on the new RSA board.
If the new RSA firmware is compatible, complete the section.
Upgrading the RSA firmware
Use this procedure to upgrade the RSA firmware:
1 On your laptop, click on the required version of RSA firmware.
2 A download window opens. Click Save.
A Save As window opens.
3 Choose the location to save and file and a file name. Click Save.
A confirmation window opens when the transfer is complete.
4 Log into the RSA using the instructions found under the
5 In the navigation pane, select Firmware Update.
6 In the Choose File window, click Browse. Go to the saved location from
7 Click on one of the three firmware files and then click Open.
The file name appears in the box next to Browse.
8 Click Update to begin the firmware update.
A progress window opens as the files are transferring to temporary storage on the RSA.
A confirmation window opens when the transfer is complete.
316
NOTE:
If you have root permission, establish a command line interface (CLI) connection and type
to obtain the Vital Product Data report.
getvpd
in the address field.
NOTE:
The RSA firmware is loaded into the RSA card as three separate files. So, either there will
be three files on the support site, or the user will download a single file and split it into the
three separate files with WinZip or a similar program.
Backing up the RSA on page 305.
Step 3.
Maintenance Procedures
December 2003