Avaya MCC1 Maintenance Procedures page 343

• If upgrading the software, verify that you have the correct software, software patches, and
firmware. You must upgrade the firmware on the IPSIs, upgrade the software on both media
servers, and install the required software patch.
• Verify that the customer has backed up all the system and translation files.
Table 79: Pre-site tasks for replacing a hard drive on an S8700 Media Server
9
Task
1 (For R1.0/1.1.x, R1.3
replacements only) Obtain CD-
ROMs with the Correct Software
Releases
2 Get Communication Manager
Patch, If Appropriate
3 Get Firmware for IPSI, C-LAN,
MedPro, and/or VAL Circuit
Pack, If Appropriate
4 Get the Product ID and Modem
IP Address
5 (For R1.0/R1.1 replacement
only) Get License and
Authentication Files
Initial on-site tasks
Maintenance Procedures
December 2003
NOTE:
Except where noted in Table 80, Initial tasks for replacing a hard drive on an S8700 Media
Server, on page 344, see "Upgrading the Avaya S8700 Media Server Configurations"
documentation on the Avaya S8300 and S8700 Media Server Library CD-ROM, 555-233-
825, for detailed task lists.
S8700 component maintenance
Description
Retrieve an R1.2 CD-ROM (1.0/1.1.x replacement or
for R1.0/1.1 LSPs) and/or R1.3 CD-ROM (R1.3
replacement only).
Note: R1.2 systems do not require the CD-ROM
because the replacement hard drive already has the
R1.2 software.
The latest Communication Manager patch file may be
available on the CD-ROM. Otherwise, download it to
your laptop from the Avaya Support Web site
(http//www.avaya.com/support). Select Software &
Firmware Downloads > S8700 Media Server >
Software Download.
Download the latest firmware to your laptop from the
Avaya Support Centre Web site
(http//www.avaya.com/support). S elect Software
& Firmware Downloads > S8700 Media Server >
Firmware Download.
Run ART to obtain the Product ID for the media
server with the failed hard drive and the IP address for
the customer's INADS line. Access the ART web site
on your laptop at the URL
http://art.dr.avaya.com/ARTidcrt.cgi.
Go to the RFA Web site (http://rfa.avaya.com) to
retrieve the License and Avaya Authentication files
for the customer. You can use the files that were
originally created.
343