Avaya MCC1 Maintenance Procedures page 330

S8700 component maintenance
• Hex-head (Allen) wrench (1/8 in.)
• Electrostatic wrist ground strap and mat.
Pre-site tasks
In addition to the tasks listed in
330, verify that the following tasks have been done:
• Ask the customer for the Product ID for the media server being replaced. If the customer does not
have it, run the Avaya Registration Tool (ART) to obtain the Product ID number for replacement
media server.
• If the customer is using SNMP for alarming, you need to get the IP addresses and community
names from the customer as the SNMP programming is not saved after the replacement.
• If upgrading the software, verify that you have the correct software, software patches, and
firmware. You must upgrade the firmware on the IPSIs, upgrade the software on both media
servers, and install the required software patch.
• Verify that the customer has backed up all the system and translation files.
Table 75: Pre-site tasks for replacing an S8700 Media Server
9
Task
1 (For R1.0, R1.1, and
R1.3 replacements only)
Obtain CD-ROMs with
the Correct Software
Releases
2 Get Communication
Manager Patch, If
Appropriate
3 Get Firmware for IPSI,
C-LAN, MedPro, and/or
VAL Circuit Pack, If
Appropriate
4 Get the Product ID and
Modem IP Address
5 (For R1.0/R1.1
replacement only) Get
License and
Authentication Files
330
Table 75, Pre-site tasks for replacing an S8700 Media Server,
Description
Retrieve an R1.2 CD-ROM (1.0/1.1.x replacement or for
R1.0/1.1 LSPs) and/or R1.3 CD-ROM (R1.3 replacement
only).
Note: R1.2 systems do not require the CD-ROM because the
replacement media server already has the R1.2 software.
The latest Communication Manager patch file may be
available on the CD-ROM. Otherwise, download it to your
laptop from the Avaya Support Web site
(http//www.avaya.com/support). Select Software &
Firmware Downloads > S8700 Media Server >
Software Download.
Download the latest firmware to your laptop from the Avaya
Support Web site (http//www.avaya.com/support). Select
Software & Firmware Downloads > S8700 Media Server
> Firmware Download.
Run ART to obtain the Product ID for the media server with
the bad hard drive and the IP address for the customer's
INADS line. Access the ART web site on your laptop at the
URL,
http://tscxp1.sd.avaya.com:8000/cgibin/ART/ARTstart.cgi.
Go to the RFA Web site (http://rfa.avaya.com) to retrieve the
License and Avaya Authentication files for the customer.
You can use the files that were originally created.
on page
Maintenance Procedures
December 2003