Figure 101: Ping screen
2
In the
Host Name or IP address
network.
3
Click Execute Ping.
4
Verify that the ping was successful, indicating that the media server is connected to the customer's
network.
5
If DNS is administered, type in the host name of a computer on the network.
6
Click Execute Ping.
7
Verify that the ping was successful, indicating that DNS is working.
If available, have a customer representative do the following test from a computer on their network:
1
Click Start > Run to open the Run dialog box.
2
Type
command
3
Type
ping serveripaddress
server.
4
Verify that the ping was successful.
5
If DNS is administered, type
name of media server.
6
Verify that the ping was successful.
328
field, type in the host name or IP address of a computer on the
and click OK to open an MS-DOS command window.
and click OK, where serveripaddress is the IP address of media
ping servername
and press Enter, where servername is the host
Maintenance Procedures
December 2003