Network Troubleshooting - LEGRAND Server Technology PRO3X User Manual

Note: Device reset will cause CLI communications over an "USB" connection to be lost. Therefore, re-connect the USB cable
after the reset is complete.
Resetting to Factory Defaults
The following commands restore all settings of the PRO3X to factory defaults.
To reset PRO3X settings after login, use either command:
# reset factorydefaults
-- OR --
# reset factorydefaults /y
To reset PRO3X settings before login:
Username: factorydefaults
Note: Device reset will cause CLI communications over an "USB" connection to be lost. Therefore, re-connect the USB cable
after the reset is complete.

Network Troubleshooting

The PRO3X provides 4 diagnostic commands for troubleshooting network problems: nslookup, netstat, ping, and traceroute.
The diagnostic commands function as corresponding Linux commands and can get corresponding Linux outputs.
Entering Diagnostic Mode
Diagnostic commands function in the diagnostic mode only.
To enter the diagnostic mode:
1. Enter either of the following modes:
▪
Administrator mode: The # prompt is displayed.
▪
User mode: The > prompt is displayed.
2. Type diag and press Enter. The diag# or diag> prompt appears, indicating that you have entered the diagnostic
mode.
3. Now you can type any diagnostic commands for troubleshooting.
Quitting Diagnostic Mode
To quit the diagnostic mode, use this command:
diag> exit
The # or > prompt appears after pressing Enter, indicating that you have entered the administrator or user mode.
PRO3X User Guide – Command Line Interface (CLI)
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Using the PRO3X Command Line Interface (CLI)