Facility Test Calls - Avaya S8700 Maintenance Manual

For multi-connect configurations
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Facility Test Calls

Facility Test Calls

The facility test calls feature allows you to use a voice terminal to make test calls
to specific trunks, time slots, tones, and tone receivers within the system. The test
call verifies that the accessed component is functioning properly. To use this
feature, it must be enabled on the Class of Restriction form, and you must know
the facility test call access code. The code can be retrieved by entering display
feature-access-codes. It appears on page one of the screen output.
NOTE:
For the ISDN-PRI test call feature see
Calls'' on page
The following test call descriptions are for voice terminal users.
Trunk Test Call
The trunk test call accesses specific tie or CO trunks, including DS1 trunks. If the
trunk is busied out by maintenance, it will be temporarily released for the test call
and returned to busyout afterwards. Before making the test call, use list
configuration to determine the location of the trunk ports that you want to test.
DID trunks cannot be accessed.
NOTE:
Do not use this trunk test call procedure to test ISDN-PRI trunks.
To place a trunk test call:
1. Dial the Feature Access Code (FAC) described above and listen for dial
tone.
2. Dial the 7-digit port location UUCSSpp, where:
UU = Cabinet number (01 – 44 for EPNs)
C = Carrier number (A = 1, B = 2, C = 3, D = 4, E = 5)
SS = Slot number (01– 20)
pp = Port circuit number (01– 24)
The channels on a DS1 trunk are addressed by using the channel number
for the port number.
3. Listen for one of the following tones:
Dial tone or silence
Busy tone
555-233-143
4-77.
The trunk is connected. Go to
The trunk is either busy processing a call or is out of
service. Check status trunk.
''Troubleshooting ISDN-PRI Test
step
4.
Issue 1 May 2002
5-15

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