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Avaya S8700 Series Installing And Configuring

Avaya S8700 Series Installing And Configuring

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Installing and Configuring the
Avaya S8700 Series Media Server
Release 3.0
03-300145
Issue 4.1
June 2005

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Summary of Contents for Avaya S8700 Series

  • Page 1 Installing and Configuring the Avaya S8700 Series Media Server Release 3.0 03-300145 Issue 4.1 June 2005...
  • Page 2 • System administration documents Warranty • Security documents Avaya Inc. provides a limited warranty on this product. Refer to your • Hardware-/software-based security tools sales agreement to establish the terms of the limited warranty. In • Shared information between you and your peers addition, Avaya’s standard warranty language as well as information...
  • Page 3 • A reorder tone is received. 04DU9-IKN 6.0Y RJ48C Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of 04DU9-ISN 6.0Y RJ48C access codes. Modification of this equipment by call aggregators to block...
  • Page 4 Contact the state public utility commission, public service E-mail: totalware@gwsmail.com commission or corporation commission for information. For the most current versions of documentation, go to the Avaya support This equipment, if it uses a telephone receiver, is hearing aid compatible. Web site: http://www.avaya.com/support.

  • Page 5: Table Of Contents

    Installing and cabling the media server complex ....Installing Avaya Communication Manager....
  • Page 6 Configuring Telnet for Windows 2000/XP ....Installing Avaya Communication Manager ....
  • Page 7 Contents Chapter 5: Connecting to the IPSIs ....Connecting to the IPSIs ....... . Programming the IPSI circuit packs .
  • Page 8 S8710 Media Server LEDs ......Avaya Ethernet switch LEDs ......

  • Page 9: About This Documentation

    ● Using this documentation Use this documentation as a guide to install and configure the S8700 series media server. For information about a particular task, use the index or table of contents to locate the page number where the information is described.

  • Page 10: Conventions

    Configuring the SNMP modules in the UPS on page 30 ● Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 34 ● Configuring the media server on page 42 ●...

  • Page 11: Terminology

    You must have access to the Internet and a copy of Adobe Reader installed on your personal computer. Avaya makes every effort to ensure that the information in this book is complete and accurate. However, information can change after we publish this documentation. Therefore, the Avaya Support Web site might also contain new product information and updates to the information in this book.

  • Page 12: Safety Labels And Security Alert Labels

    Adding New Hardware—S8500, S8700, and S8710 Media Servers (555-233-112). For all documents associated with the S8700 series media server, including those described above, see Documentation for Avaya Communication Manager 3.0, Media Gateways and Servers CD (03-300151).

  • Page 13: Technical Assistance

    Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353 ● International For all international resources, contact your local Avaya authorized dealer for additional help. Trademarks All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

  • Page 14: Sending Us Comments

    About This Documentation Sending us comments Avaya welcomes your comments about this book. To reach us by Mail, send your comments to ● Avaya Inc. Product Documentation Group Room B3-H13 1300 W. 120th Ave. Westminster, CO 80234 USA E-mail, send your comments to: ●...

  • Page 15: Chapter 1: Introduction

    Chapter 1: Introduction These procedures are for installing Avaya Communication Manager and configuring a new Avaya S8700 series media server and associated components in either a Multi-Connect or an IP-Connect configuration. The installation procedures for both models are basically the same;...

  • Page 16: Pre-Installation Information

    (http://support.avaya.com), Download Software and Firmware, for the latest software and firmware. Verify that you have all the login IDs and passwords to access the S8700 series media ● servers and server complex components. This includes the unique service password for that customer’s equipment.

  • Page 17: Downloading License And Avaya Authentication Files

    BusinessPartners, that enables you to create and deploy license files for all Communication Manager product platforms. The RFA Web site is at http://rfa.avaya.com. For specific information on RFA and how to generate license and Avaya authentication files, go to the the RFA Information page available on the RFA Web site.

  • Page 18: Copying Files To The Laptop

    Software & Firmware Downloads to identify and copy the required software update. To get the latest firmware for the programmable circuit packs, go to the Avaya Support Web site http://avaya.com/support and select Software & Firmware Downloads to identify and copy the latest firmware.

  • Page 19: Equipment Specifications

    19 outlines the features and specifications of the Avaya S8710 Media Server. Note: Some values are shown at maximum configuration. Avaya values are slightly Note: lower then the maximum. Table 2: Avaya S8710 Media Server features and specifications...
  • Page 20 Rated input current: 6 A (110 V) to 3 A (220 V) Rated input power: 600 W BTUs per hour: 2050 Power supply output Rated steady-state power: 400 W Maximum peak power: 400 W 2 of 2 20 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 21: Required Hardware

    – 4-post rack (Powerware code: 05146726-5501) 10/100BaseT Ethernet switch (if 1 or Avaya-provided) more 700319932 – Avaya Ethernet C363T switch 700319940 – Avaya Ethernet C364T switch 700169121 External V.90 56K USB modem with cable (if used) 700181050 Formatted 128-MB PCMCIA...
  • Page 22 SC connectors (S8700 only) 700252828 Yellow single-mode fiber optic cable with LC connectors (S8710 only) 700170053 Black CAT5 Ethernet crossconnect cable for laptop computer 407063478 Electrostatic discharge (ESD) wrist strap 2 of 2 22 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 23: Documentation

    ● document, providing information on configuring the control network components, testing, and troubleshooting. The following job aids are also available on the Documentation for Avaya Communication ● Manager, Media Gateways and Servers CD (03-300151): Job Aid: Approved Grounds (555-245-772)—job aid providing acceptable methods of ●...

  • Page 24: Connecting The Ethernet Ports

    (straight-through CAT5 cable) 5. Eth4—to customer’s network if 2. Eth1—to services laptop (cross-connect dedicated control network CAT5 cable) (straight-through CAT5 cable) 3. Eth2—to duplicated media server 6. Eth5—unused (cross-connect CAT5 cable) 24 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 25: Connecting The Usb Modems

    Connecting the USB modems Figure 2: Avaya S8710 Media Server connectivity guide 100 MGz 100 MGz 133 MGz VDCI cadsnet2 KLC 043004 Figure notes: 1. Eth0—to control network A (CNA) if 4. Eth3—to control network B (CNB) if dedicated control network or to duplicated control network customer’s network if nondedicated...

  • Page 26: Connecting To Collocated Servers

    3. Connect each modem, using the USB cable, to the media server at each location. Note: For more information on media servers in two locations, see Job Aid: Server and Note: CSS Separation—Avaya S8700 Series Media Server (555-245-766). 26 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 27: High Level Overview Of Installation Process

    This stage is done after the media servers are configured. Once the license file is installed (as part of the Avaya Installation Wizard), you have 30 minutes to complete this step before the license file looks for the reference IPSI.

  • Page 28: Installing And Cabling The Media Gateways

    This stage always comes at the end of the complete installation. Testing the complete installation This stage verifies the complete configuration operation and is the last task. 28 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 29: Chapter 2: Configuring The Hardware In The Rack

    Once the control network equipment is installed and connected, you must configure the SNMP Modules in each UPS (if Avaya supplied), the SNMP Subagent in the Avaya Ethernet switch (if Avaya supplied), and the two media servers. The first two are to allow that equipment to send alarms (traps) to the media servers.

  • Page 30: Configuring The Snmp Modules In The Ups

    Make sure the CAT5 straight-through cables are connected from the UPSs’ SNMP modules to the next available port on the customer’s network. For a connectivity guide, see Quick Start Hardware Installation: Avaya S8700 Series Media Server (555-245-703). Make sure you are plugged into the correct port on the SNMP module.

  • Page 31: Administering The Snmp Modules

    SNMP module for UPS 1 using the DB-9 to DB-9 serial cable supplied with the SNMP module. Note: Avaya Terminal Emulation and HyperTerminal are supported terminal emulation Note: applications. 3. On the services laptop open a VT-100 terminal emulation session.
  • Page 32 10. Connect one end of a CAT5 cable to the RJ45 connector on the UPS 2 SNMP module and the other end to the next available port on the Ethernet switch for Control Network B (CNB). 32 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 33: Single Control Network

    Configuring the SNMP modules in the UPS Single control network If a single control network, use the following address and cable connection information for UPS 2: UPS IP address / Subnet mask = 198.152.255.238 / 255.255.255.0 ● Default Gateway IP address = 198.152.254.202 ●...

  • Page 34: Configuring The Snmp Subagent In The Avaya Ethernet Switch (If Used)

    Each Avaya Ethernet switch requires a unique IP address, which can be a customer-provided one or the Avaya-provided default one. At a minimum, the following items need to be configured: IP address (1 for each Ethernet switch) ●...
  • Page 35 Ethernet switch 2 for Control Network B (CNB) into UPS 2. 2. Connect the services laptop computer (RS-232 serial port) to the port labeled Console on the front of Ethernet switch 1 (CNA) using the flat cable supplied with the Avaya Ethernet switch.
  • Page 36 Use the command set spantree enabled. 8. Set spanning tree version to rapid-spanning-tree (not the default). This command is available on Avaya P363 Ethernet switches having firmware version 4.0 or later. You must update the firmware to this version to use the command.

  • Page 37: Chapter 3: Installing Communication Manager Software

    A new media server comes with a blank hard drive. The Linux operating system and Release 3.0 of Avaya Communication Manager must be installed on the media server from the bootable software distribution CD-ROM. Use the instructions in Quick Start for Hardware Installation: Avaya S8700 Series Media Server (555-245-703) to install the media servers in the data rack.

  • Page 38: Clearing The Arp Cache On The Laptop

    Note: You must place the CD in the drive immediately. Note: 2. Place the CD with Avaya Communication Manager in the CD-ROM drive on the media server. Accessing the media server To access the media server: 1.

  • Page 39: Configuring Telnet For Windows 2000/Xp

    Configuring Telnet for Windows 2000/XP Note: Use a telnet session to access the information on the CD. Note: The Microsoft Telnet application may be set to send a carriage return (CR) and line feed (LF) each time you press Enter. The installation program sees this as 2 key presses. If running Windows 2000/XP, you need to correct this before you copy the Remaster Program to the hard drive.

  • Page 40: Installing Avaya Communication Manager

    If that is the case, go to Remastering the hard drive on page 50, then come back to this step. The following steps install Avaya Communication Manager on the media server. Note: Use a telnet session to access the information on the CD. Note: 1.
  • Page 41 3. On the Select Release Version screen, make sure the Build line and <OK> is highlighted. Press Enter to partition the hard drive and reformat the partitions. Once the drive is properly configured, the program begins the installation process and reports the progress.

  • Page 42: Configuring The Media Server

    You can also install the certificate on your services laptop computer by following the instructions in your browser’s online help. 3. Log in as craft and use the initial craft password. 42 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 43: Copying Files To The Media Server

    Note: On the initial Web page, some items may not appear at first. These include Note: Launch Avaya Station Administration Wizard in the Administration section and the Upgrade section including Launch Upgrade Tool. 5. Click Launch Maintenance Web Interface. Copying files to the media server You can use the Maintenance Web Interface to copy license and authentication files, service packs, and SAMP update files from the Services laptop to the S8500 media server.

  • Page 44: Enabling Network Time Servers

    Internet. To use a network time server, the NTP service must be enabled. The Avaya Installation Wizard prompts for enabling the NTP service.

  • Page 45: Using The Installation Wizard

    Configuring the media server Using the Installation Wizard You can configure the media server and install the license, Avaya authentication files, and software updates automatically using the Avaya Installation Wizard. You can do it two ways: You can import the data from the filled-out Electronic Preinstallation Worksheet (EPW).

  • Page 46: Verifying Media Server Connection To The Customer's Lan (If Provided)

    8. Click Start > Run to open the Run dialog box. 9. Type command and click OK to open an MS-DOS command window. 10. Type ping serveripaddress and click OK, where serveripaddress is the IP address of the media server. 46 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 47: Enabling Firewall Settings

    13. Verify that the ping was successful. Enabling firewall settings For the media server to receive SNMP traps from the UPS and Avaya Ethernet switch, you must enable the snmptrap, 162/udp port. The default is disabled. 1. Under Security, click Firewall.

  • Page 48: Configuring The Modem

    2. Click through until you get to the Specify how you want to use this wizard page 3. Select Configure individual services and click Continue. 4. In the left menu click Set Modem Interface. 48 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 49: Disconnecting From The Media Server

    Configuring the media server 5. Select the Change Modem Setting and click Continue. 6. In the AT String field, type the initialization commands appropriate for your modem and country of operation. Click Help for guidance on what to enter. For example, to change the country code to Japan, type AT%T19,0,10. 7.

  • Page 50: Configuring Second Media Server

    CD-ROM drive. This is the same software that would have loaded if the CD were bootable. Note that no telephony support is provided by this software. Its only purpose is to reformat the hard drive and install a clean copy of the Avaya Communication Manager server software.

  • Page 51: Chapter 4: Translating The Ipsis

    These steps are done by issuing SAT commands on a terminal emulation program such as Avaya Native Configuration Manager, Avaya Terminal Emulation, or HyperTerminal. You also can use Avaya Site Administration, part of the Avaya Integrated Management suite, which you can purchase from Avaya.

  • Page 52: Inputting Translations

    Do this procedure only if the translations were not input earlier. Note: Note: A cabinet is defined as up to 5 G650 Media Gateways mounted in a rack and Note: TDM-connected or 1 MCC1 Media Gateway. 52 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 53: Administering The Ipsis

    Administering the IPSIs These steps adds the media gateways to the translations. 1. Type add cabinet number (1 through 64) and press Enter for each stack of G650 Media Gateways or MCC1 Media Gateway controlled by one TN2312BP IPSI circuit pack. 2.

  • Page 54: Adding Ipsi Information

    An asterisk (*) to the right of the Subnet Address field means that although a subnet address is displayed, it is not the correct one; Avaya Communication Manager does not have the subnet information. After verifying the displayed information, submit this form with or without changes to update the software with the correct subnet information.
  • Page 55 Administering the IPSIs 2. When using a DHCP server, verify that the fields associated with the Primary IPSI and Secondary IPSI (if equipped) are populated with default data.The Host: and DHCP ID: fields are set by the DHCP server. add ipserver-interface 4 Page 1 of IP SERVER INTERFACE (IPSI) ADMINISTRATION - PORT NETWORK 4...

  • Page 56: Enabling Ipsi Duplication (Duplicated Control Network Only)

    3. Repeat for each IPSI. Installing the translation file This step installs the translation file. 1. Type save translation and press Enter to save the translations to the hard drive. 56 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 57: Chapter 5: Connecting To The Ipsis

    Chapter 5: Connecting to the IPSIs The media gateways must be installed, connected to each other, and powered up. This chapter covers the following tasks: Connecting to the IPSIs on page 58 ● Programming the IPSI circuit packs on page 60 ●...

  • Page 58: Connecting To The Ipsis

    (straight-through CAT5 5. Eth4—to customer’s network if dedicated cable) control network (straight-through CAT5 2. Eth1—to services laptop (cross-connect cable) CAT5 cable) 6. Eth5—unused 3. Eth2—to duplicated media server (cross-connect CAT5 cable) 58 Installing and Configuring the Avaya S8700 Series Media Server...
  • Page 59 Connecting to the IPSIs Figure 4: Avaya S8710 Media Server connectivity guide 100 MGz 100 MGz 133 MGz VDCI cadsnet2 KLC 043004 Figure notes: 1. Eth0—to control network A (CNA) if 4. Eth3—to control network B (CNB) if dedicated control network or to customer’s duplicated control network network if nondedicated control network.

  • Page 60: Programming The Ipsi Circuit Packs

    ID (A through J) and the cabinet number (01 through 64) to each IPSI circuit pack. For G650 Media Gateways, a cabinet is defined as one or more media gateways connected by TDM cable, which is called a G650-rack-mount-stack. 60 Installing and Configuring the Avaya S8700 Series Media Server...
  • Page 61 Programming the IPSI circuit packs Administering the location assignment 1. Fully insert the TN2312BP IPSI circuit pack. If necessary, reseat the circuit pack to begin the programming sequence. Note: You must start the following steps within 5 seconds after inserting the circuit pack. Note: 2.

  • Page 62: Using Static Addressing

    An IPSI in a port network (PN) that is backed up with the Enterprise Survivable Important: Server (ESS) option must use static addressing for the ESS to provide service to the PN. 62 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 63: Clearing The Arp Cache

    Programming the IPSI circuit packs For the IPSI circuit packs to get static IP addresses, you must administer them directly through the Ethernet port connection on the IPSI faceplate (top port). See Figure 5: Connecting directly to the IPSI. Figure 5: Connecting directly to the IPSI cadlipsi KLC 031502 Figure notes: 1.

  • Page 64: Logging Into The Ipsi

    Setting the control interface The following steps set the control interface. 1. Type show control interface and press Enter. 2. Type show port 1 and press Enter to see the current settings. 64 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 65: Setting The Vlan And Diffserv Parameters

    Programming the IPSI circuit packs 3. Type set control interface ipaddr netmask and press Enter, where ipaddr is the customer-provided IP address and netmask is the customer provided subnet mask. 4. Enter quit to save the changes and exit the IPSI session. 5.

  • Page 66: Resetting The Ipsi

    3. Check the LCD. Verify that it has an I P with a filled-in V showing at the bottom. (See Figure 6: LED display showing that the IPSI has a static IP address) 66 Installing and Configuring the Avaya S8700 Series Media Server...
  • Page 67 Programming the IPSI circuit packs Figure 6: LED display showing that the IPSI has a static IP address Note: Clear the ARP cache on the laptop before connecting to another IPSI. If the Note: cache is not cleared the laptop appears to hang and does not connect to the next IPSI.

  • Page 68: Verifying Connectivity To Media Server

    (555-245-111), Upgrading IPSI Firmware. 4. Verify the firmware release for each TN2312BP IPSI. If an upgrade is required, follow the procedures in Upgrading Software and Firmware—Avaya S8700 Series Media Server (555-245-115), Upgrading IPSI Firmware. 68 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 69: Enabling Control Of Ipsis

    Enabling control of IPSIs Enabling control of IPSIs Note: Make sure the IPSIs have the same, current firmware. Note: If a duplicated IPSIs, make sure that IPSI duplication is enabled before enabling IPSI control. See Enabling IPSI duplication (duplicated control network only) page 56.

  • Page 70: Reusing A Tn2312Ap/Bp Circuit Pack

    Failure to do this may result in serious network problems. For information on erasing the programming, go to the Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers (03-300432). 70 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 71: Chapter 6: Completing The Installation Administration

    Chapter 6: Completing the installation administration This section covers the following tasks: Verifying translations on page 71 ● Setting daylight savings time rules on page 72 ● Setting locations (if necessary) on page 73 ● Verifying date and time on page 74 ●...

  • Page 72: Setting Daylight Savings Time Rules

    You can change any rule except rule 0 (zero). You cannot delete a daylight Note: savings rule if it is in use on either the Locations or Date and Time screens. 3. When done, press Enter to effect the changes. 72 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 73: Setting Locations (If Necessary)

    Setting locations (if necessary) Setting locations (if necessary) After you set the daylight savings rules, you must set the locations for all media gateways (cabinets). It is possible to have media gateways in different time zones. 1. Type change locations and press Enter. change locations Page 1 of...

  • Page 74: Verifying Date And Time

    2. Select the server alarms to be cleared and click Clear. 3. Resolve any major alarms using SAT commands and a terminal emulation application, such as Native Configuration Manager or MS HyperTerminal. 74 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 75: Enabling And Disabling Ethernet Switch Ports

    Enabling and disabling Ethernet switch ports Enabling and disabling Ethernet switch ports You may want to disable unused ports on the Avaya Ethernet switch (if used). These steps enable or disable Ethernet switch ports: 1. Under Security, click Ethernet Switch Ports to select an Ethernet switch to administer.
  • Page 76 2. Select the switch you want to administer and click Submit. 3. Locate the port(s) you want to disable and click on the button in the Disable column. 4. Click Submit Changes. 76 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 77: Backing Up Files To The Compact Flash Media (S8710 Only)

    Note: reliability, enhanced durability, and extreme endurance. For these reasons Avaya recommends the use of an industrial grade compact flash. To read more about the industrial grade compact flash, see the Hardware Guide for Avaya Communication Manager (555-245-207). Note: You must format the compact flash media before writing to it.

  • Page 78: Backing Up Files To The Pcmcia Flashcard (S8700 Only)

    4. Select Local PC card as the backup method. Note: Customer’s may want to back up using another method. Note: 5. Click Backup now to back up all data to the PCMCIA flashcard. 78 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 79: Telneting To Media Server

    Telneting to media server Telneting to media server Enabling alarms uses Linux commands through Telnet. The following steps start a telnet session. 1. Click Start > Run to open the Run dialog box 2. Type telnet 192.11.13.6 and press Enter. 3.

  • Page 80: To Inads On Second Server

    Make sure they are aware that if the following items are not enabled, they will not have remote access to the media server: telnet—no Telnet access ● https—no Maintenance Web Interface access ● def-sat—no SAT command access ● 80 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 81: Chapter 7: Installing The Media Gateways

    Chapter 7: Installing the media gateways In a new installation, the S8700 series media servers work with only the Avaya G650 Media Gateway. However, an Avaya MCC1 Media Gateway is provided in a multiconnect configuration when a switch node carrier (SNC) for Center Stage Switch (CSS) is required. The MCC1 Media Gateway may contain one port network in the A, B, C, and D positions and the SNC in the E position.
  • Page 82 Installing the media gateways 82 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 83: Chapter 8: Testing The Media Server Installation

    ● testing the IPSI circuit packs. ● In addition, it provides information on the LED status indicators for the media servers, Avaya Ethernet switch(es), uninterruptible power supplies (UPSs), and different circuit packs. See indicators on page 85.

  • Page 84: Testing The License File

    Figure 9: Sample test results screen for test license test license TEST RESULTS Port Maintenance Name Alt. Name Test No. Result Error Code LIC-ERR 1484 PASS 84 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 85: Led Indicators

    LED indicators LED indicators See the Maintenance Alarms for Avaya Communication Manager 3.0, Media Gateways and Servers (03-300430) for detailed alarm and LED descriptions. If a maintenance object begins to fail some periodic tests, the media server generates an alarm.

  • Page 86: S8700 Media Server Leds

    Note: The U2 LED is controlled by the S8700 Media Server but does not have an Note: assigned function. 86 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 87: Interpreting The Test Results

    LED indicators The other LEDs are exclusively under hardware control so will not flash during the test. See the OEM user documentation that comes with the media server for information on those LEDs. During the 1-minute test, the Active/Standby and U2 LEDs alternate from being on (amber) for 1 second and off for 1 second off.

  • Page 88: S8710 Media Server Leds

    KLC 041304 Figure notes: 1. Internal health 4. NIC 2 (Eth1) link/activity (GREEN) 2. Power supply 5. Active/Standby mode (BLUE) 3. NIC 1 (Eth0) link/activity (GREEN) 6. Power on/standby button/system power 88 Installing and Configuring the Avaya S8700 Series Media Server...
  • Page 89 LED indicators Figure 12: LEDs on back panel of S8710 Media Server 100 MGz 100 MGz 133 MGz VDCI msds871c KLC 093004 Figure notes: 1. Not used 5. RJ45 link (GREEN) 2. Not used 6. RJ45 link (GREEN) 3. DAL1 fault (AMBER) 7.

  • Page 90: Avaya Ethernet Switch Leds

    Link aggregation group for trunking PoE (PWR Power over Ethernet status versions only) See the documentation shipped with the Ethernet switch for the interpretation of the on/off/ blinking states of the LEDs. 90 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 91: Uninterruptible Power Supply Leds

    LED indicators Uninterruptible power supply LEDs The Powerware uninterruptible power supply (UPS) front panel has the LEDs shown in Figure 13: LEDs on Powerware 9125 UPS. Figure 13: LEDs on Powerware 9125 UPS ledlups KLC 030102 Figure notes: 1. Normal mode indicator 5.
  • Page 92 7. Network Control RJ45 connector 3. Amber LED 8. 4-character LED display 4. Yellow LED (Tone Clock status) 9. Pushbutton switch 5. Emergency Transfer LED 10. Slot for maintenance cable 92 Installing and Configuring the Avaya S8700 Series Media Server...
  • Page 93 LED indicators Figure 15: LED display on the IPSI circuit pack—static address Figure notes: 1. IPSI has a static IP address 2. IPSI has connectivity and an IP address The display also indicates connectivity (see Figure 16: LED display indicating connectivity status—DHCP address on page 94).
  • Page 94 Testing the media server installation Figure 16: LED display indicating connectivity status—DHCP address Connectivity status IPSI is connected to media server IPSI has an IP address Laptop computer is connected to IPSI services port 94 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 95: Appendix A: Accessing The Media Server

    You can access the media server either directly or remotely over the customer’s network or over a modem. Connecting directly and remotely over the customer’s network are the preferred methods. Remote access over a modem is for Avaya maintenance access only. This section covers the following sections:...
  • Page 96 Figure 17: Services laptop computer connected directly to the S8700 Media Server cadlsrvr KLC 030402 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. Network Interface Card (NIC) 4. Black CAT5 crossconnect cable 96 Installing and Configuring the Avaya S8700 Series Media Server...
  • Page 97 Connecting to the media server directly Figure 18: Services laptop computer connected directly to the S8710 Media Server 100 MGz 100 MGz 133 MGz VDCI cadlsrv2 KLC 042804 Figure notes: 1. Services laptop 3. NIC adapter cable (if necessary) 2. Network Interface Card (NIC) 4.

  • Page 98: Connecting To The Media Server Remotely Over The Network

    100 ● Note: Remote access over a modem is for Avaya services support access only and not Note: for routine administration. Because the media server uses the same line to report alarms, it cannot report new alarms while the line is in use.

  • Page 99: Setting Up A Dial-Up Connection

    Connecting to the media server remotely over a modem Setting up a dial-up connection To use a computer modem, you first must set it up through your dial-up connection. 1. Launch the dial-up connection program, which varies depending on your operating system. Generally, you can access them through My Computer or Control Panel folders.

  • Page 100: Finding The Active Media Server Ip Address

    If a remote connection, type in the IP address of the active media server. (SAT ● commands are usable only on the active media server.) 2. When prompted, log in. 100 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 101: Logins

    Logins Initial configuration and upgrades by an Avaya field tech or business partner requires a services login, such as craft or dadmin. If an Avaya field tech, you can use a unique password assigned to that customer’s system. After installing the Avaya authentication file, Avaya Communication Manager has a password for the craft login that is unique to the customer’s system and available when connected directly...

  • Page 102: Network Configuration

    8. Click the DNS tab. Make sure no DNS server is administered (the address field should be blank). 9. Click OK, OK, and Close to close all the windows. 102 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 103: Browser Settings

    Browser settings Browser settings Connecting directly to the media server These steps change the browser settings. Note: Instructions are for Internet Explorer 6.0 only. Note: 1. Click Tools > Internet Options. 2. Select the Connection tab. 3. In the LAN Settings box (lower righthand), click Advanced 4.
  • Page 104 Accessing the media server 104 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 105: Appendix B: Troubleshooting An Installation

    Installing the media server hardware on page 105 ● Configuring the media server hardware on page 106 ● Installing the license and Avaya authentication files on page 108 ● Installing the media server hardware The media server hardware includes the Media server(s) ●...

  • Page 106: Configuring The Media Server Hardware

    MS-DOS window, type arp -d 192.11.13.6 and press Enter. - Make sure you have connectivity. In an MS-DOS window, type ping 192.11.13.6 and type Enter. - Make sure the NIC on the laptop is configured correctly. 106 Installing and Configuring the Avaya S8700 Series Media Server...
  • Page 107 Configuring the media server hardware Problem Solution Cannot access Avaya Installation - Make sure you are plugged into the Services port (2 Wizard [Eth1]) - Make sure you are using the correct IP address: 192.11.13.6 - Make sure you are using the correct login and password.

  • Page 108: Installing The License And Avaya Authentication Files

    - May be in No License Mode because 30-minute timer commands has lapsed. In a SAT session, type reset system 1 and press Enter to reset the 30-minute clock. ASG does not work - Re-install Avaya authentication files. 108 Installing and Configuring the Avaya S8700 Series Media Server...

  • Page 109: Index

    ....remotely over modem ..Avaya C363T or C364T Ethernet switch ... . . remotely over network .
  • Page 110 ... . . pre-installation information license ....verifying status 110 Installing and Configuring the Avaya S8700 Series Media Server...
  • Page 111 Index TN2312BP ....administering ....faceplate .
  • Page 112 Index 112 Installing and Configuring the Avaya S8700 Series Media Server...

This manual is also suitable for:

S8710S8700

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