Scanner Error
Phaser 6500/WorkCentre 6505 Service Manual
Applicable Error Code
•
062-320
Troubleshooting Reference Table
Applicable Parts
IIT Sub Assembly (MFP PL10.1.11)
■
IP Board (ESS) (MFP PL8.1.2)
■
Troubleshooting Procedure
Step Actions and Questions
1
Check the file data in the printer.
Print or clear the stored files and data
at the printer memory.
Does the error still occur when
scanning?
Check the setting at Defaults Settings
2
> Scan Defaults... > Resolution.
Is it set to 600 x 600?
Check the setting at Defaults Settings
3
> Scan Defaults... > Color.
Is it set to Color (Photo)?
4
Replace the IIT Sub Assembly.
(page 8-195)
Does the error still occur when turning
the power Off and On?
Xerox Internal Use Only
Error Messages and Codes
Wiring and Plug/Jack Map References
"Map 8 - MFP LVPS, IP Board, and
■
Drive" on page 10-17
"Scanner - IIT Sub-Assembly" on
■
page 10-49
Yes
Go to step 2.
Set to the
default value.
Set to Color
(Photo).
Replace the IP
Board.
(page 8-144)
No
Complete.
Go to step 3.
Go to step 4.
Complete.
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