Xerox Phaser 6500 Service Manual page 274

Error Messages and Codes
3-146
Troubleshooting Procedure (continued)
Step Actions and Questions
3 Turn off the power, and gently wipe
the ADC Sensor window with a clean
dry cloth or cotton swab.
After wiping the window, close the
Front Cover.
Does the error still occur when the
power is turned Off and On?
4 Reseat the Toner Cartridges (Y, M, C
and K), and check that the lock key is
in the lock position.
Does the error still occur when the
power is turned Off and On?
5 Perform the procedure "Toner Motors"
on page 4-31to check the Toner
Motors (Y, M, C and K) for rotation.
Does each Toner Motor function
normally?
6 Check the gears of the Dispenser Assy
for shape and operation.
Are the shape and operation of the
gears of the Dispenser Assy normal?
7 Check the connectors between the
MCU Board and Toner Motors (Y, M, C
and K).
Are the following connected correctly?
P/J18
■
P/J181(Y)
■
P/J182(M)
■
P/J19
■
P/J191(C)
■
P/J192(K)
■
8 Does the error still occur when the
power is turned Off and On?
9 Check the Toner Motor Harness Assy
for continuity.
Disconnect J18 and J19 from the MCU
Board.
Disconnect J181(Y)/J182(M)/J191(C)/
J192(K) from the Toner Motors.
Is each wire of J18 <=> J181/182
continuous?
Is each wire of J19 <=> J191/192
continuous?
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Yes
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 11.
Go to step 9.
Go to step 9.
Go to step 10.
Phaser 6500/WorkCentre 6505 Service Manual
No
Complete.
Complete.
Go to step 7.
Replace the
Dispenser Assy.
(SFP,
page 8-98;
MFP,
page 8-104)
Reconnect all
the connectors,
then go to step
8.
Complete.
Replace the
Toner Motor
Harness Assy.