Scanner Error Messages - Xerox DocuPrint C2090 FS Quick Reference Manual

Fail to get network print job informa-
tion.
Printer driver error
Fuser Unit Detached
Thermistor disconnection detected.
Y Toner Detached
Toner cartridge not installed.
M Toner Detached
Toner cartridge not installed.
C Toner Detached
Toner cartridge not installed.
K Toner Detached
Toner cartridge not installed.
Xero CRU Detached
Xero CRU not installed.
MSI Empty
No paper is detected by No Paper
sensor for MSI tray.
Xero CRUM Communication Error
Communication with CRUM is dis-
abled.
Xero CRUM Verify Error
Data cannot be written in CRUM.
Xero CRUM Imitation Error
Different memory device is detected.
Xero CRUM ID Error
Different ID is detected.

Scanner error messages

See below for error messages
displayed on the LCD when an error
occurred during Flatbed scan, ADF
scan, N3R, Network scan, or Scan to
PDF.
Scanner application error
SCAN_PC_UNKNOWN_COMMAN
D _USB
Abnormal command or protocol.
SCAN_PC_USB_DISCONECT
USB disconnect while sending data
or status.
SCAN_NET_UNKNOWN_COMMAN
D _NET
Abnormal command or protocol.
SCAN_USBKEY_INTERCHIP_ERR
OR
Interchip communication error
SCAN_USBKEY_DMA/
PCI_ERROR
Direct DMA/PCI return fail.
SCAN_FTP_PORT_DISABLE
Error occurs in DSP.
SCAN_FTP_CONNECT_ERROR
Turn the power off and on again.
Scanner driver error
SCAN_DRV_MOTOR_FAIL
• Fail to move out from home
when starting to scan.
• Fail to move back to home
when the scan job is ended.
Appendix
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