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Phaser 6500/WorkCentre 6505 Service Manual
Applicable Error Code
•
016-982
Troubleshooting Reference Table
Applicable Parts
IP Board (ESS) (SFP PL8.1.7; MFP
■
PL8.1.2)
Optional Memory Card (SFP
■
PL8.1.15; MFP PL8.1.4)
Troubleshooting Procedure
Step Actions and Questions
1
Check the file data in the printer.
Print or clear the stored files and data
at the printer memory.
Does the error still occur when
printing?
2
Print a small size file (like a Windows
test page).
Does the error still occur when
printing?
3
Is the customer using the
recommended memory card?
4
Reseat the Optional Memory Card.
Does the error still occur when turning
on the power?
5
Replace the Optional Memory Card.
Does the error still occur when turning
on the power?
Xerox Internal Use Only
Error Messages and Codes
Wiring and Plug/Jack Map References
"Map 3 - SFP IP Board, LVPS, and Drive"
■
on page 10-8
"Map 8 - MFP LVPS, IP Board, and
■
Drive" on page 10-17
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Replace the IP
Board. (SFP,
page 8-120;
MFP,
page 8-144)
No
Complete.
Add an
Optional
Memory Card,
or divide
the printing
job.
Replace to the
recommended
memory card.
Complete.
Complete.
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