Fax Fwd Document Change Error; Busy Job Failure - Xerox Phaser 6500 Service Manual

FAX FWD Document Change Error

Busy Job Failure

Phaser 6500/WorkCentre 6505 Service Manual
Applicable Error Code
• 035-779
Troubleshooting Reference Table
Applicable Parts
FAX Board (MFP PL8.1.5)
■
MFP IP Board (ESS) (MFP PL8.1.2)
■
Troubleshooting Procedure
Step Actions and Questions
1 Check the firmware version.
Is the firmware the latest version?
2 Replace the FAX Board. (page 8-143)
Does the error still occur when faxing?
Applicable Error Code
• 035-781
Troubleshooting Reference Table
Applicable Parts
FAX Board (MFP PL8.1.5)
■
MFP IP Board (ESS) (MFP PL8.1.2)
■
Troubleshooting Procedure
Step Actions and Questions
1 Check the receiving side Fax.
Send the Fax data to known good Fax
machine.
Does the error still occur when faxing?
Xerox Internal Use Only
Error Messages and Codes
Wiring and Plug/Jack Map References
"Map 8 - MFP LVPS, IP Board, and
■
Drive" on page 10-17
Yes
Go to step 2.
Replace the IP
Board.
(page 8-144)
Wiring and Plug/Jack Map References
"Map 8 - MFP LVPS, IP Board, and
■
Drive" on page 10-17
Yes
Go to step 2.
No
Update the
firmware
("Firmware
Update" on
page A-16),
then go to step
2.
Complete.
No
END, check the
receiving side
Fax machine.
3-81