Xerox Phaser 6500 Service Manual page 383

Phaser 6500/WorkCentre 6505 Service Manual
Troubleshooting Procedure (continued)
Step Actions and Questions
6
Check the Imaging Unit for sealing
tapes.
Are sealing tapes present?
7 Print the Toner Pallet Check test
print (page 5-48): Service Mode >
Test Print> Toner Pallet Check
Is one or more of the colors faint?
8 Reseat and lock the Toner
Cartridges.
Is the image printed correctly?
9 Check the Transfer Belt high-voltage
connections.
Are the contacts on the Transfer Belt
and springs damaged or dirty?
10 Check the Imaging Unit high-
voltage connections.
Are the contacts on the Imaging
Unit, and springs damaged or dirty?
11 Reseat the Imaging Unit.
Is the image printed correctly?
12 Check the Laser Unit windows.
Are the laser windows clean?
13 Check the laser beam path.
Are there any obstructions between
the Laser Unit and Imaging Unit?
14 Caution: Do not run the toner motor
more than a few seconds.
Test the Toner Motor for each color
(page 4-31): Engine Diag > Motor
Test > CMYK Toner Motor.
Does the motor rotate?
15 Is the image printed correctly?
16 Reseat all MCU Board connectors.
Is the image printed correctly?
17 Reseat all IP Board connectors.
Is the image printed correctly?
18
Open and close the Front Cover to
reseat the Transfer Belt.
Is the image printed correctly?
Xerox Internal Use Only
Print-Quality Troubleshooting
Yes No
Remove the Go to step 7.
sealing tapes
and check the
media path for
debris.
Go to step 8. Check the
original
printing data.
Complete Go to step 9.
Clean or Go to step 10.
replace the
Transfer Belt or
spring(s), then
go to step 9.
Clean or Go to step 11.
replace the
Imaging Unit
or spring(s),
then go to step
10.
Complete Go to step 12.
Go to step 13. Clean with soft
cloth or cotton
swab.
Remove any Go to step 14.
obstructions.
Go to step 16. Replace the
Dispense Assy
(page 8-98),
then go to step
15.
Complete Replace the
MCU Board
(page 8-138).
Complete Go to step 17.
Complete Go to step 18.
Complete Go to step 19.
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