Xerox Phaser 6500 Service Manual page 250

Error Messages and Codes
3-122
Troubleshooting Procedure (continued)
Step Actions and Questions
3 Reload new paper in Tray 1.
Does the error still occur when
printing?
4 Check the Front Cover for latching.
Open and close the Front Cover, and
then latch correctly.
Does the error still occur when
printing?
5 Perform the procedure "Main Drive
Assembly" on page 4-29 to check Main
Motor operation.
Does the Main Motor (Main Drive
Assy) operate properly?
6 Perform the procedure "Registration
Clutch" on page 4-33 to check the
Feed Drive Assembly for operation.
Do the Feed Roller Assy, Regi Roller
Assy and Regi Metal Roller rotate
properly?
7 Check the paper feeding position.
Is the paper not fed from Tray 1?
8 Reset the Guide Sides and End Guide,
and reseat Tray 1 to the printer
correctly.
Does the error still occur when
printing?
9 Pull Tray 1 out to check the Separator
Holder Assy for shape and rotation.
Is the Separator Holder Assy free of
contamination and/or damage, and
does it rotate smoothly?
10 Check the Feed Roller Assy for shape
and rotation.
Pull Tray 1 out from the printer.
Is the Feed Roller Assy not
contaminated and/or damaged, and
rotated smoothly?
11 Perform the procedure "Tray 1 Feed
Solenoid" on page 4-34 to check the
Tray 1 Feed Solenoid for operation.
Does the Tray 1 Feed Solenoid operate
properly?
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Yes
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 7.
Go to step 8.
Go to step 9.
Go to step 10.
Go to step 11.
Replace the
Cassette Assy
250. (Parts List
2.1 Tray 1.)
Phaser 6500/WorkCentre 6505 Service Manual
No
Complete.
Complete.
Go to step 18.
Reseat or
replace the
Feed Drive
Assembly.
(page 8-117)
Go to step 12.
Complete.
Replace the
Separator
Holder Assy.
(page 8-6)
Replace the
Feed Roller
Assy.
(page 8-9)
Go to step 20.