During Call Busy Tone - Xerox Phaser 6500 Service Manual

During Call Busy Tone

Phaser 6500/WorkCentre 6505 Service Manual
Applicable Error Code
• 033-752
Troubleshooting Reference Table
Applicable Parts
FAX Board (MFP PL8.1.5)
■
MFP IP Board (ESS) (MFP PL8.1.2)
■
Troubleshooting Procedure
Step Actions and Questions
1 Check the sending side Fax.
Receive Fax data from known good Fax
machine.
Does the error still occur when
receiving Fax?
2 Check the printer setting.
In the Admin menu, is Fax Settings...
> Country set correctly?
3 Check the firmware version.
Is the firmware the latest version?
4 Replace the FAX Board. (page 8-143)
Does the error still occur when faxing?
Xerox Internal Use Only
Error Messages and Codes
Wiring and Plug/Jack Map References
"Map 8 - MFP LVPS, IP Board, and
■
Drive" on page 10-17
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Replace the IP
Board.
(page 8-144)
No
END, check the
sending side
Fax machine.
Set Country
correctly.
Update the
firmware
("Firmware
Update" on
page A-16),
then go to step
4.
Complete.
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