Summary of Contents for Fujitsu PRIMERGY TX2550 M4
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Upgrade and Maintenance Manual - English FUJITSU Server PRIMERGY TX2550 M4 Upgrade and Maintenance Manual May 2018...
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– The contents of this manual may be revised without prior notice. – Fujitsu assumes no liability for damages to third party copyrights or other rights arising from the use of any information in this manual. – No part of this manual may be reproduced in any form without the prior written permission of Fujitsu.
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Before reading this manual For your safety This manual contains important information for safely and correctly using this product. Carefully read the manual before using this product. Pay particular attention to the accompanying manual "Safety Notes and Regulations" and ensure these safety notes are understood before using the product.
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Please consult the sales staff of Fujitsu if intending to use this product for high safety use. Measures against momentary voltage drop This product may be affected by a momentary voltage drop in the power supply caused by lightning.
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Version history Issue number Reason for update 1.0 / November 2017 Initial release Update: changes from the open topic list, wording 2.0 / April 2018 changes agreed with cognitas TM/QA TX2550 M4 Upgrade and Maintenance Manual...
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Upgrade and Maintenance Manual TX2550 M4...
Contents Introduction ......25 Notational conventions ....26 Before you start .
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Contents Getting access to the component ....54 4.4.1 Rack model ......54 4.4.1.1 Extending the server out of the rack .
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Contents 4.11 Handling fan bridges ..... . 90 4.11.1 Removing the fan bridge with fan modules (high performance variant) ......90 4.11.2 Installing the fan bridge with fan modules (high performance variant) .
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Contents 7.3.4 Configuration with up to 24 HDDs/SSDs with HDD extension box ......173 7.3.5 Configuration with up to 32 HDDs/SSDs with HDD extension box .
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Contents 7.3.13 Upgrading from 8x to 16x 2.5-inch HDD/SSD configurations . . 209 7.3.13.1 Preliminary steps ..... . . 209 7.3.13.2 Removing the 8x 2.5-inch HDD front panel .
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Contents 7.4.10.3 Removing the 4x 3.5-inch HDD front panel ..235 7.4.10.4 Installing the second 3.5-inch HDD SAS backplane ..236 7.4.10.5 Installing the 8x 3.5-inch HDD front panel ..238 7.4.10.6 Installing the 3.5-inch HDD bay top cover .
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Contents 9.6.2.3 Concluding steps ..... . 326 9.6.3 Replacing an expansion card in the riser module ..327 9.6.3.1 Preliminary steps .
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Contents 10.2.1 Preliminary steps ......350 10.2.2 Selecting the memory slot ....351 10.2.3 Installing a memory module .
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Contents 12.2.4 Installing an accessible drive ....379 12.2.5 Example: Connecting cables to the ODD ... . 381 12.2.5.1 Connecting cables to the LTO drive or the RDX drive .
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Contents 12.6.2.3 Removing the ultraslim ODD from the ultraslim ODD adapter ......401 12.6.2.4 Installing the ultraslim ODD adapter ... . . 402 12.6.2.5 Concluding steps .
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Contents 14.3.3.2 Removing the defective TPM ....426 14.3.3.3 Installing the new TPM ....426 14.3.3.4 Concluding steps .
Introduction This Upgrade and Maintenance Manual provides instructions for the following procedures: Upgrading the server configuration by adding optional hardware ● components Upgrading the server configuration by replacing existing hardware ● components with superior ones. Replacing defective hardware components ● This manual focuses on on-site maintenance tasks.
Introduction Notational conventions The following notational conventions are used in this manual: indicates commands or menu items Text in italics indicates system output fixed font indicates text to be entered by the user semi-bold fixed font "Quotation marks" indicate names of chapters and terms that are being emphasized describes activities that must be performed in the order Ê...
The operating manual of your server gives an introduction to server features and provides an overview of available hardware options. Use the Fujitsu ServerView Suite management software and the iRMC web interface to prepare hardware expansions. ServerView Suite documentation is available online at http://manuals.ts.fujitsu.com...
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For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/ Please contact your local Fujitsu customer service partner for details on how to order expansion kits or spare parts. Use the Fujitsu Illustrated Spares Catalog to identify the required spare part and obtain technical data and order information.
At the beginning of each procedure, the involved unit type is indicated by one of the symbols introduced in this section. Please ask your local Fujitsu service center for more information. 2.1.1 Customer Replaceable Units (CRU)
(Repair Units). For Japan, customer allows only upgrade. For upgrade units as customer replaceable, please see: http://www.fujitsu.com/jp/products/computing/servers/primergy/ Server management error messages and diagnostic indicators on the front panel and system board will report defective Upgrade and Repair Units as customer replaceable CSS components.
Maintenance procedures involving Field Replaceable Units must be performed exclusively by Fujitsu service personnel or technicians trained by Fujitsu. Please note that unauthorized interference with the system will void the warranty and exempt the manufacturer from all liability. Components that are handled as Field Replaceable Units –...
Before you start Average task duration Hardware: 10 minutes The average task duration including preliminary and concluding steps is indicated at the beginning of each procedure next to the procedure class. See the following table for an overview of steps taken into account for calculating the average task duration.
Servers. http://manuals.ts.fujitsu.com For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/manual/ Document Description "Quick Start Hardware - FUJITSU Server PRIMERGY TX2550 M4 (floorstand model)" Quick installation poster for initial leaflet operation, available online "Quick Start Hardware - FUJITSU Server PRIMERGY TX2550 M4 (rack model)" leaflet "ServerView Quick Start Guide"...
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Before you start Document Description "D3386 BIOS Setup Utility for Information on configurable BIOS options FUJITSU Server PRIMERGY and parameters, available online TX2550 M4 Reference Manual" Labels inside the side/top server cover System foil outlining connectors, indicators and jumper – "ServerView Suite Local Service Concept (LSC)"...
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Before you start Document Description – Operating system documentation, Third party documentation online help – Peripherals documentation Table 2: Documentation you need at hand TX2550 M4 Upgrade and Maintenance Manual...
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Before you start Upgrade and Maintenance Manual TX2550 M4...
Important information Depending on your server or the installed options some information is not valid for your server. CAUTION! Before installing and starting up a server, please observe the safety instructions listed in the following section. This will help you to avoid making serious errors that could impair your health, damage the server and endanger the data base.
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Important information If the server is brought in from a cold environment, condensation may form ● both inside and on the outside of the server. Wait until the server has acclimatized to room temperature and is absolutely dry before starting it up. Material damage may be caused to the server if this requirement is not observed.
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Important information The adequately shielded data cables must be used. ● All data and signal cables must have sufficient shielding. The use of cable type S/FTP Cat5 or higher is recommended. Use of unshielded or badly shielded cables may lead to increased emission of interference and/or reduced fault-tolerance of the device.
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Important information Only set screen resolutions and refresh rates that are specified in the ● operating manual for the monitor. Otherwise, you may damage your monitor. If you are in any doubt, contact your sales outlet or customer service center. Only valid for non hot-plug components ●...
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Important information The battery used in this server may present a fire or chemical burn hazard if ● mistreated. Do not disassemble, heat about 100 °C (212F), or incinerate the battery. Replace the lithium battery on the system board in accordance with the ●...
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Important information Do not pull on, press hard, or otherwise handle the CD/DVD/BD tray ● roughly. Do not disassemble the optical disk drive. ● Before use, clean the optical disk tray using a soft, dry cloth. ● As a precaution, remove disks from the optical disk drive when the ●...
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Important information – Only insert disks in the drive when needed and remove them after use. – Store the disks in suitable sleeves. – Protect the disks from exposure to heat and direct sunlight. Laser information The optical disk drive complies with IEC 60825-1 laser class 1. CAUTION! The optical disk drive contains a light-emitting diode (LED), which under certain circumstances produces a laser beam stronger than laser...
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Important information Wear a suitable grounding cable that connects you to the external chassis ● of the server. Always hold ESD modules at the edges or at the points marked green (touch ● points). Do not touch any connectors or conduction paths on an ESD module. ●...
CE conformity :The system complies with the requirements of European Regulations. Find the CE declaration on certificate portal: https://sp.ts.fujitsu.com/sites/certificates/default.aspx To open the CE declaration applicable for your system, proceed as follows: Ê Select Industry Standard Servers.
Consult the dealer or an experienced radio/TV technician for help. ● Fujitsu is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Fujitsu. The correction of interferences caused by such unauthorized modification, substitution or attachment will be the responsibility of the user.
Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu standard for "environmentally friendly product design and development". This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
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Further information can be found at: http://ts.fujitsu.com/recycling Details regarding the return and recycling of devices and consumables within Europe can also be found in the "Returning used devices" manual, via your local Fujitsu branch, or at: http://ts.fujitsu.com/recycling Upgrade and Maintenance Manual TX2550 M4...
Basic hardware procedures Using diagnostics information Use the Fujitsu ServerView Suite management software to plan the upgrade or replacement of hardware components. Please refer to the following ServerView Suite topics: – Operation – Maintenance It is recommended to prepare local maintenance tasks using remote diagnostics procedures, see the "ServerView Suite Local Service Concept (LSC)"...
Basic hardware procedures Ê When using ServerView Operations Manager to toggle the ID indicator, choose Single System View and press the Locate button. Ê Remember to switch off the ID indicator after the maintenance task has been concluded successfully. 4.1.2 Determining the error class The Local Service Concept (LSC) allows you to identify defective server components.
Basic hardware procedures Ê For more diagnostics, proceed as follows: – Hardware errors: Check the System Event Log (SEL), see section "Viewing the SEL" on page 123. – Software / agent related errors: Check the ServerView System Monitor, available on Windows or Linux based servers with ServerView agents installed.
Basic hardware procedures 4.1.3.2 Local diagnostic indicators on the system board Using the Indicate CSS button Ê Shut down and power off the server. Ê Disconnect the AC power cord(s) from the system. It is mandatory to disconnect power cords in order to use the Indicate CSS functionality.
Basic hardware procedures Ê Shut down the server. If the system is running an ACPI-compliant operating system, pressing the On/Off button will perform a graceful shutdown. Ê Switch on the ID indicator on the front panel or the I/O panel of the server, see section "Locating the defective server"...
Basic hardware procedures Getting access to the component CAUTION! Only for non-hot plug components: ● Before removing or attaching covers, turn off the server, all peripheral devices, and any other connected devices. Because there is a risk of electric shock or damage, please disconnect all power cords from the outlet.
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Basic hardware procedures Figure 3: Extending the server out of the rack Ê Fold down the two quick release levers (1). Ê Pull the server out of the rack until it locks in place (2). CAUTION! Do not use the extended server as a surface on which to put things or as a work surface, and strictly avoid leaning on or against it.
Basic hardware procedures 4.4.1.2 Removing the server from the rack In most cases maintenance tasks can be performed while the server is extended from the rack. However, depending on accessibility or security guidelines, it may make sense to completely remove the server from the rack cabinet for maintenance purposes.
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Basic hardware procedures Figure 4: Removing the server from the rack Ê Release the locking bars on both rack rails (1). Ê Lift up the front of the server as shown so that the front and middle rack mounting bolts are disengaged from the mounting points on the rack rails (2).
Basic hardware procedures 4.4.1.3 Removing the top cover Figure 5: Removing the top cover (rack model) Ê Open the locking lever (1). This will slide the top cover back disengaging the locking mechanism (2). Figure 6: Removing the top cover (rack model) Ê...
Basic hardware procedures 4.4.1.4 Removing the rack front cover You remove the rack front cover when installing/removing accessible drives or HDD extension boxes. Figure 7: Removing the ID card (rack model) Ê Remove the ID card from the server. It may be necessary to pull out on the ID card rather firmly. However, do not apply excessive force.
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Basic hardware procedures Figure 8: Removing the rack front cover (A) Ê Remove two screws from the side brackets on either side. Figure 9: Removing the rack front cover (B) Ê Press down on the upper locking latch (1) while slightly folding out the rack front cover.
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Basic hardware procedures Figure 10: Removing the rack front cover (C) Ê Press up on the rack front cover to disengage the lower locking latch (1). Ê Detach and remove the rack front cover to the front (2). TX2550 M4 Upgrade and Maintenance Manual...
Basic hardware procedures 4.4.2 Floorstand model 4.4.2.1 Unlocking the server Figure 11: Removing the key Ê Lift the key ring to unlatch it (1). Ê Turn the key ring counter-clockwise by 90 degrees (2). Ê Remove the key from the server rear. Figure 12: Unlocking the server Ê...
Basic hardware procedures 4.4.2.2 Removing the side cover Figure 13: Removing the side cover (floorstand model) Ê Pull on the locking lever (1). This will slide the side cover back disengaging the locking mechanism. Ê Remove the side cover (2) and set aside for later use. TX2550 M4 Upgrade and Maintenance Manual...
Basic hardware procedures 4.4.2.3 Removing the drive covers Figure 14: Removing the accessible drive bay cover Ê While pressing up on the green locking bar (1), fold out the accessible drive bay cover (2). Ê Remove the accessible drive bay cover. Figure 15: Removing the HDD bay cover Ê...
Basic hardware procedures 4.4.2.4 Removing the front cover You remove the front cover when: – Installing/removing accessible drives or HDD extension boxes – Converting a floorstand model to a rack model Figure 16: Removing the ID card (floorstand model) Ê Remove the ID card from the server. It may be necessary to pull out on the ID card rather firmly.
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Basic hardware procedures Figure 17: Removing the front cover (floorstand model) Ê Pinch the locking clips to disengage the front cover (1, see close-up) while slightly pulling out. Ê Carefully fold out the bottom end of the front cover (2). Ê...
Basic hardware procedures 4.4.3 Removing the system air duct Figure 18: Removing the system air duct Ê Press in on the locking tab (1) while slightly lifting up the system air duct. Ê Remove the system air duct from the chassis (2). Use the green touch points (A) to hold the system air duct.
Basic hardware procedures Reassembling CAUTION! Before attaching the covers, make sure no unnecessary parts or tools ● are left inside the server. In order to comply with applicable EMC regulations (regulations on ● electromagnetic compatibility) and satisfy cooling requirements, the server must not run while the top/side cover is removed.
Basic hardware procedures Ê Push down the system air duct into the chassis until the locking tab snaps into place. 4.5.2 Rack model 4.5.2.1 Installing the rack front cover Figure 20: Installing the rack front cover (A) Ê Fit the rack front cover on the server front. Ê...
Basic hardware procedures Figure 21: Installing the rack front cover (B) Ê Secure the rack front cover to the chassis with two screws on either side. Ê Insert and push the ID card into its slot until it locks in place as shown (see figure 7 on page 59).
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Basic hardware procedures Figure 22: Installing the top cover (rack model) (A) Ê Open the locking lever on the top cover. Ê Lower the top cover onto the chassis, recessed by 2 cm. Figure 23: Installing the top cover (rack model) (B) Ê...
Basic hardware procedures 4.5.2.3 Installing the server in the rack CAUTION! At least two people are needed to position the server on the rack rails. (For Japan, please refer to " 安全上のご注意 ".) For configurations below 32 kg: At least two people are needed to lift the server into the rack cabinet.
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Basic hardware procedures Figure 24: Inserting the server onto the rack rails Ê Fully extend the rack rails until they lock in place (1). The rack rails must click into place so that they can no longer be moved. Ê At a slight angle, lower the server onto the rear mounting point on the rack rails (2).
Basic hardware procedures 4.5.2.4 Sliding the server into the rack Figure 25: Sliding the server into the rack Ê Release the locking mechanism of both rack rails (1). Ê Push the server as far as it will go into the rack (2) until the quick-release levers engage (3).
Basic hardware procedures 4.5.3 Floorstand model 4.5.3.1 Installing the front cover Figure 26: Installing the front cover (A) Ê Hook the two metal tabs on the upper edge of the front bezel into the notches in the chassis. Figure 27: Installing the front cover (B) Ê...
Basic hardware procedures Ê Insert and push the ID card into its slot until it locks in place (see figure 16). 4.5.3.2 Installing the drive covers Figure 28: Installing the HDD bay cover Ê Insert the HDD bay cover into the front cover as shown (1). Ê...
Basic hardware procedures Figure 29: Installing the accessible drive bay cover Ê Hook the upper edge of the accessible drive bay cover into the front (1). Ê Fold down the accessible drive bay cover until it locks in place (2). 4.5.3.3 Installing the side cover Note for servers with the configuration up to 32x 2.5"...
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Basic hardware procedures Figure 30: Installing the side cover (floorstand model) (A) Ê Open the locking lever on the side cover. Ê Fit the side cover on the chassis, aligning it according to the edge guide marking on the upper server surface. Upgrade and Maintenance Manual TX2550 M4...
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Basic hardware procedures Figure 31: Installing the side cover (floorstand model) (B) Ê Close the locking lever on the side cover (1). This will slide the top cover shut engaging the locking mechanism (2). Ê Connect all cables except the power cord to the server rear. TX2550 M4 Upgrade and Maintenance Manual...
Basic hardware procedures 4.5.3.4 Locking the server Figure 32: Locking the server Ê Insert the key into the lock on the HDD cover (1). Ê Turn the key counter-clockwise (2) to lock the front and side covers. Ê Remove the key from the server front. Figure 33: Storing the key ring Ê...
Basic hardware procedures Connecting the power cord CAUTION! The server supports a mains voltage in the range of 100 V to 240 V. You may only operate the server if its rated voltage range corresponds to the local mains voltage. For 800 W Titanium PSU: Mains input voltage range: 200 V –...
Basic hardware procedures Switching on the server CAUTION! Before switching on the server, make sure the top cover is closed. In ● order to comply with applicable EMC regulations (regulations on electromagnetic compatibility) and satisfy cooling requirements, the server must not run while the top cover is removed. For more safety information, see chapter "Important information"...
Basic hardware procedures Ê Remove the four screws (see circles). Ê Carefully remove the riser card from the riser card holder (see arrow). 4.8.1.2 Installing the riser card Figure 36: Installing the riser card Ê Place the riser card on the riser card holder (see arrow). Ê...
Basic hardware procedures 4.8.2 Riser modules 4.8.2.1 Removing the riser module Figure 37: Removing the riser module Ê Remove the four screws (see circles). Ê If applicable, remove the slot cover lock. Ê Carefully take out the riser module (see arrow). Upgrade and Maintenance Manual TX2550 M4...
Basic hardware procedures 4.8.2.2 Installing the riser module Figure 38: Installing the riser module Ê Carefully insert the riser module (1). Ê Press down firmly until the riser card is fully seated in slot 4. Ê If applicable, install the slot cover lock. Ê...
Basic hardware procedures Handling PCI air duct 4.9.1 Removing the PCI air duct Figure 39: Removing the PCI air duct (A) Ê Lift up the green locking handle on the PCI air duct (see circle) while sliding the PCI air duct in direction of the arrow. Figure 40: Removing the PCI air duct (B) Ê...
Basic hardware procedures 4.9.2 Installing the PCI air duct Figure 41: Installing the PCI air duct (A) Ê Insert the PCI air duct so that the two shoulder screw caps rest in the wide ends of the keyhole slots (see circles). Figure 42: Installing the PCI air duct (B) Ê...
Basic hardware procedures 4.10 Handling crossbar 4.10.1 Removing the crossbar Figure 43: Removing the crossbar Ê Remove the three screws of the crossbar (see circles). Ê Remove the crossbar. Upgrade and Maintenance Manual TX2550 M4...
Basic hardware procedures 4.10.2 Installing the crossbar Figure 44: Installing the crossbar Ê Install the crossbar. Ê Fasten the crossbar with three screws (see circles). TX2550 M4 Upgrade and Maintenance Manual...
Basic hardware procedures 4.11 Handling fan bridges 4.11.1 Removing the fan bridge with fan modules (high performance variant) Figure 45: Removing the fan bridge (high performance variant) Ê Press on the two locking tabs (1) while slightly lifting up the fan bridge. Ê...
Basic hardware procedures 4.11.2 Installing the fan bridge with fan modules (high performance variant) Ê Install all fan modules into the fan bridge, see section "Installing the new system fan module" on page 288. Figure 46: Installing the fan bridge (high performance variant) Ê...
Basic hardware procedures 4.11.3 Removing the fan bridge (low performance variant) Figure 47: Removing the fan bridge (low performance variant) Ê Press on the two locking tabs (1) while slightly lifting up the fan bridge. Ê Remove the fan bridge (2). Upgrade and Maintenance Manual TX2550 M4...
Basic hardware procedures 4.11.4 Installing the fan bridge (low performance variant) Figure 48: Installing the fan bridge (low performance variant) Ê Insert the fan bridge into its two guides. Ê Carefully push down the fan bridge (1) until the two locking tabs engage (see circles).
Basic hardware procedures 4.12 Handling accessible drive bays 4.12.1 Opening the accessible drive locking bar 4.12.1.1 TX2550 M4 (floorstand model) Figure 49: Opening the accessible drive locking bar (floorstand model) Ê Press out on the locking latch to disengage the accessible drive locking bar (1).
Basic hardware procedures 4.12.1.2 TX2550 M4 (rack model) Figure 50: Opening the accessible drive locking bar (rack model) Ê Pull up the locking latch to disengage the accessible drive locking bar (1). Ê Open the accessible drive locking bar (2). TX2550 M4 Upgrade and Maintenance Manual...
Basic hardware procedures 4.12.2 Closing the accessible drive locking bar 4.12.2.1 TX2550 M4 (floorstand model) Figure 51: Closing the accessible drive locking bar (floorstand model) Ê Close the locking bar (1) until it locks in place (2). Upgrade and Maintenance Manual TX2550 M4...
Basic hardware procedures 4.12.2.2 TX2550 M4 (rack model) Figure 52: Closing the accessible drive locking bar (rack model) Ê Close the locking bar (1) until it locks in place (2). TX2550 M4 Upgrade and Maintenance Manual...
Basic hardware procedures 4.12.3 Accessible drive filler covers 4.12.3.1 Removing accessible drive filler covers Figure 53: Removing an accessible drive filler cover Ê Hold the accessible drive filler cover by its two handle recesses and pull it out of the desired installation bays. CAUTION! Always replace filler covers into unused drive bays to comply with applicable EMC regulations and satisfy cooling requirements.
Basic hardware procedures 4.12.3.2 Installing accessible drive filler covers Figure 54: Installing an accessible drive filler cover Ê Hold the accessible drive filler cover by its two handle recesses and insert it into the empty installation bays with the punched-out arrow symbol facing up (see circle).
Basic hardware procedures 4.12.4 Accessible drive covers 4.12.4.1 Removing accessible drive covers Figure 55: Removing accessible drive covers Removing accessible drive covers is illustrated by the example of the floorstand model. In case of the rack front cover, the procedure is identical.
Basic hardware procedures 4.12.4.2 Installing accessible drive covers Figure 56: Installing accessible drive covers Installing accessible drive covers is illustrated by the example of the floorstand model. In case of the rack front cover, the procedure is identical. Ê Ensure that an accessible drive filler cover has been installed in every empty drive bay.
Basic hardware procedures 4.13 Handling the anti-tilt bracket The anti-tilt bracket is only necessary for the floorstand model. 4.13.1 Installing the anti-tilt bracket Figure 57: Installing the anti-tilt bracket (A) Ê Fit the anti-tilt bracket onto the bottom edge of the server rear. Upgrade and Maintenance Manual TX2550 M4...
Basic hardware procedures Figure 58: Installing the anti-tilt bracket (B) Ê Secure the anti-tilt bracket on the rear of the server with two knurled thumb screws. 4.13.2 Removing the anti-tilt bracket Ê Loosen the two knurled thumb screws on the anti-tilt bracket (see figure 58). Ê...
Basic software procedures Depending on your server and the installed features some information is not valid for your server. Starting the maintenance task 5.1.1 Suspending BitLocker functionality BitLocker Drive Encryption provides protection for operating system and data drives by encrypting the contents and requiring users to authenticate their credentials to access the information.
Group Policy settings. For more information on how to suspend BitLocker drive encryption, see the Microsoft TechNet library at http://technet.microsoft.com/library/cc731549.aspx. For more information, see the Fujitsu web pages. 5.1.2 Disabling the boot watchdog functionality of ServerView Operations Manager The ServerView Operations Manager boot watchdog determines whether the server boots within a preset time frame.
Basic software procedures Viewing boot watchdog settings in the iRMC web interface Ê Enter the ServerView iRMC web interface. Ê Select the Server Management menu. Ê Under Watchdog Settings, you can obtain more information about the current watchdog status, time out intervals and actions that are triggered if watchdog time outs are exceeded.
For Japan: Please contact Fujitsu support, if "forcible" tape ejection is necessary. Fujitsu does not assume responsibility for any damage to the tape drive, the data cartridge/tape or for the loss of any data resulting from manual tape extraction procedures.
For more information on suitable backup software solutions and related documentation, see the Fujitsu web pages. 5.1.5 Switching on the ID indicator For easy identification of the server, switch on the ID indicator, especially when working in a datacenter environment or a server room.
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Basic software procedures Using ServerView Operations Manager Ê In ServerView Operations Manager Single System View press the Locate button in the title bar to switch on the ID indicators. Upgrade and Maintenance Manual TX2550 M4...
Fujitsu support internet pages at: http://ts.fujitsu.com/support/ For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/ Fujitsu does not assume responsibility for any damage done to the server or for the loss of any data resulting from BIOS updates. 5.2.1.1 Updating or recovering the BIOS BIOS flash procedure Ê...
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Basic software procedures Ê Choose one of the following options from the update tool menu to start the iRMC update process: Normal Choose this option to update an existing system board. Initial Choose this option if the system board has been replaced prior to the iRMC update procedure.
Updating expansion card firmware After replacing the expansion card, it is essential to upgrade the firmware to the latest version without connecting any storage devices. The latest expansion card firmware version is available from the Fujitsu support web pages at: http://ts.fujitsu.com/support/ TX2550 M4...
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"Local System Update for PRIMERGY Servers" user guide Using the flash tool The latest firmware files are available as ASPs (Autonomous Support Packages) for Windows or as DOS tools from the Fujitsu support web pages at: http://ts.fujitsu.com/support/ For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/downloads/ Ê...
Basic software procedures Ê Select the desired file and click Download for further instructions. 5.2.4 Enabling Option ROM scan In order to configure an expansion card that has been installed or replaced, the Option ROM of the card has to be enabled in the BIOS. The firmware of the card is called by the BIOS upon reboot and can be entered and configured.
More information on suitable backup software solutions and related documentation is available from the Fujitsu web pages. Re-enabling backup drives If a backup drive has been disabled or deleted from the backup software drive list as described in section "Verifying and configuring the backup software...
Basic software procedures Ê Exit the BIOS. 5.2.6.2 Resetting the boot retry counter The boot retry counter should be reset to its original value concluding every service task. Please note, if the customer does not know about the original boot retry values: If the system boots up and no further errors occur within 6 hours after that successful boot attempt, the boot retry counter will automatically be reset...
Using ServerView Maintenance Tools (Windows only) Ê Launch the ServerView Maintenance Tools: Start > Apps > Fujitsu > Maintenance Tools Ê Choose the Memory status tab. Ê Select the memory module which shows the pre-failure status. Ê Click on Reset Status.
Using ServerView Maintenance Tools (Windows only) Ê Launch the ServerView Maintenance Tools: Start > Apps > Fujitsu > Maintenance Tools Ê Choose the CPU status tab. Ê Select the CPU which shows the pre-failure status.
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Basic software procedures Using the command line (Linux only) Proceed as follows to reset the error counter of a specific CPU: Ê Log in as root. Ê Enter the command below, followed by [ENTER]: – For rack and floorstand servers (RX and TX server series): /usr/sbin/eecdcp -c oc=0609 oi=<CPU#>...
Basic software procedures 5.2.8 Enabling SVOM boot watchdog functionality If ServerView Operations Manager boot watchdog functionality has been disabled for firmware upgrade purposes (see section "Disabling the boot watchdog functionality of ServerView Operations Manager" on page 106), it has to be re-enabled to complete the maintenance task. Timer settings can be configured in the BIOS or using the ServerView iRMC web interface: Configuring boot watchdog settings in the BIOS...
Basic software procedures Ê Enter the BIOS. Ê Select the Advanced menu. Ê Select the status menu of the desired component: – CPUs: CPU Status This option is only available for multi-processor systems. – Memory: Memory Status – Expansion cards: PCI Status Ê...
Basic software procedures 5.2.11 Verifying the system time settings This task only applies to Linux and VMware environments. After the system board has been replaced, the system time is set automatically. By default, the RTC (Real Time Clock) time standard is set as the local time. If a Linux/VMware OS is used and the hardware clock has been configured as UTC (Universal Time, Coordinated) in the operating system, the BMC local time may not be mapped correctly.
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Basic software procedures Ê Under Maintenance select System Event Log. Ê Select the message type(s) you want to display: – Critical events – Major events – Minor events – Informational events Note on the Driver Monitor of the ServerView Operations Manager The Driver Monitor view gives you an overview of the monitored components as well as the associated events contained in the system event log on the managed server.
Basic software procedures Viewing the SEL using the iRMC web interface Ê Log in to the ServerView iRMC web interface. Ê Open the Logs menu. Ê Click System Event Log to open the System Event Log page. All events concerning the system are displayed in a table in the Event Log Content group.
Basic software procedures 5.2.13 Updating the NIC configuration file in a Linux and VMware environment In order to prevent errors caused by changing network device names (eth<x>), it is recommended to store the MAC address (hardware address) of a network interface card in the related NIC configuration file of the Linux/VMware OS.
Ê Select the system volume, and click Resume Protection. For more information on how to resume BitLocker drive encryption, see the Microsoft TechNet library at http://technet.microsoft.com/library/cc731549.aspx. For more information, see the Fujitsu web pages. TX2550 M4 Upgrade and Maintenance Manual...
Basic software procedures 5.2.15 Performing a RAID array rebuild After replacing an HDD that has been combined into a RAID array, RAID rebuild will be performed completely unattended as a background process. Ê Ensure that the RAID array rebuild has started normally. Wait until the progress bar has reached at least one percent.
Basic software procedures 5.2.16 Looking up changed MAC/WWN addresses When replacing a network controller, the MAC (Media Access Control) and WWN (World Wide Name) addresses will change. In addition to the procedures described below, MAC/WWN addresses can also be found on the type label attached to a network controller or system board.
After replacing the Chassis ID EPROM, system information has to be entered using the Chassis ID Prom tool. The tool and further instructions are available to maintenance personnel from the Fujitsu web pages: https://partners.ts.fujitsu.com/com/service/ps/Servers/PRIMERGY/ Ê Select your PRIMERGY system from the main area of the page.
Basic software procedures Note on Advanced Thermal Design (ATD) If the Advanced Thermal Design (ATD) option is available and has been enabled for your server, please set information within the Chassis ID Prom Tool accordingly. The ATD option can only be ordered from the manufacturer as a factory preset.
Basic software procedures 5.2.18.2 After replacing a system board The following procedure must be done for each system board that is replaced. Ê Confirm with the customer whether the onboard LAN controller you have replaced has been used as part of a LAN teaming configuration. Ê...
Basic software procedures 5.2.20 Performing a fan test Notes on replacing a defective fan After replacing a defective system fan or PSU containing a defective fan, the fan error indicators will stay lit until the next fan test. By default, a fan test is automatically started every 24 hours.
On Windows-based servers with ServerView agents installed, proceed as follows: Ê Click Start, point to All Programs, and then point to Fujitsu - ServerView Suite - Agents - Maintenance Tools. Ê In the Maintenance Tools menu pane, click the Chassis Model Configuration tab.
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Basic software procedures For more information on installing ServerView agents, see the "ServerView Operations Manager - Installation ServerView Agents for Windows" user guide. TX2550 M4 Upgrade and Maintenance Manual...
Power supply unit (PSU) Safety notes CAUTION! Do not disassemble the PSU. Doing so may cause electric shock. ● Areas around the PSU may remain extremely hot after shutdown. ● After shutting down the server, wait for hot components to cool down before removing the PSU.
Power supply unit (PSU) 6.1.1 PSU configurations Figure 60: Example types of PSUs Power class Number in figure Power Item 450 W AC Platinum 800 W AC Platinum 800 W AC Titanium 1200 W AC Platinum All different PSUs can be installed, removed or replaced in the same way. 6.1.2 Assembly rules –...
Power supply unit (PSU) 6.2.1 Installing a PSU Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less 6.2.1.1 Preliminary steps No steps needed. 6.2.1.2 Removing the dummy cover Figure 62: Removing the PSU dummy cover Ê Press in on both release latches (1) and remove the dummy cover (2). CAUTION! Keep the dummy cover for future use.
Power supply unit (PSU) 6.2.1.3 Installing a PSU Figure 63: Folding up the handle Ê Push the handle of the PSU halfway upward in the direction of the arrow. Figure 64: Installing a PSU Ê Push the PSU into its bay (1) as far as it will go until the release latch snaps in place.
Power supply unit (PSU) Figure 65: Installing the cable tie Ê Push the cable tie into the corresponding hole until it clicks in. 6.2.1.4 Concluding steps "Connecting the power cord" on page 81 Ê If applicable, configure the redundant power supply. Ê...
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Power supply unit (PSU) Figure 66: Unlocking the CMA stopper Ê Push the lock spring inward to unlock the CMA stopper. CAUTION! In case of not enough space at the under side, unlock the CMA stopper of the server below and pull out the CMA to the rear side. Figure 67: Removing the CMA stopper Ê...
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Power supply unit (PSU) Figure 68: Removing the PSU Ê Remove the PSU and install the dummy cover carefully. Note for PSU1: Remove the PSU1 carefully while lifting PSU1 and bringing PSU1 to the right, in order to avoid interference Ê...
Power supply unit (PSU) 6.2.2.3 Removing a PSU Figure 69: Removing a PSU Ê Push the handle of the PSU halfway upward in the direction of the arrow (1). Ê Push the lock in direction of the arrow (2). Ê Grip the handle and pull out the PSU in the direction of the arrow (3). CAUTION! Never leave the bay for the PSU empty for more than two minutes during operation.
Power supply unit (PSU) 6.2.2.4 Installing the dummy cover Figure 70: Installing a dummy cover Ê Insert the dummy cover into the empty bay with the impressed arrow symbol facing up (see circle). Ê Push the dummy cover into its bay until it locks in place. CAUTION! Always install dummy covers into unused bays to comply with applicable EMC regulations and satisfy cooling requirements.
Power supply unit (PSU) 6.2.3 Replacing a PSU Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less CAUTION! When replacing a PSU in a non-redundant PSU configuration, the ● server must be switched off first. 6.2.3.1 Preliminary steps "Locating the defective server" on page 49 Ê...
Power supply unit (PSU) Ê Remove the PSU (see figure 68) and install the new PSU carefully. Note for PSU1: Remove the PSU1 carefully while lifting PSU1 and bringing PSU1 to the right, in order to avoid interference Ê Mount the complete assembly (CMA stopper, the crossbar and the CMA) again into the rail.
Power supply unit (PSU) Power distribution board 6.3.1 Installing the power distribution board Field Replaceable Unit Hardware: 10 minutes (FRU) Tools: Phillips PH1 / (+) No. 1 screw driver 6.3.1.1 Preliminary steps "Locating the defective server" on page 49 Ê "Suspending BitLocker functionality"...
Power supply unit (PSU) 6.3.1.2 Installing the power distribution board Figure 71: Position of the two bolts Figure 72: Installing the power distribution board Ê Place the power distribution board on the two bolts (1). Ê Push the power distribution board in direction of the arrow (2) until it engages (see close-up).
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Power supply unit (PSU) Figure 73: Fastening the screw Ê Fasten the power distribution board with one screw. Figure 74: Connecting cables Ê Connect all cables to the power distribution board. Ê Install the second PSU, see section "Installing a PSU" on page 140.
Power supply unit (PSU) 6.3.1.3 Concluding steps "Installing the crossbar" on page 89 Ê Ê If applicable, "Installing the riser module" on page 85 "Installing the PCI air duct" on page 87 Ê "Installing the system air duct" on page 68 Ê...
Power supply unit (PSU) 6.3.2.2 Removing the power distribution board Ê Remove the PSU from bay 2, see section "Removing a PSU" on page 142. Figure 75: Disconnecting cables Ê Remove all cables from the power distribution board. TX2550 M4 Upgrade and Maintenance Manual...
Power supply unit (PSU) Figure 76: Removing the power distribution board Ê Remove the screw from the power distribution board (1). Ê Push the power distribution board in direction of the arrow (2) to unlock the locking mechanism and remove it (3). CAUTION! Do not install a PSU in bay 2, if the power distribution board is not installed.
Power supply unit (PSU) 6.3.3 Replacing the power distribution board Field Replaceable Unit Hardware: 10 minutes (FRU) Tools: Phillips PH1 / (+) No. 1 screw driver 6.3.3.1 Preliminary steps "Locating the defective server" on page 49 Ê "Suspending BitLocker functionality" on page 105 Ê...
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Power supply unit (PSU) Ê If applicable, "Installing the riser module" on page 85 "Installing the PCI air duct" on page 87 Ê "Installing the system air duct" on page 68 Ê "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê...
Hard disk drive (HDD) / solid state drive (SSD) Safety notes CAUTION! Before removing several HDD/SSD modules, make sure that all ● HDD/SSD modules can be reinstalled into their original bay. Otherwise, data may be lost. Do not touch the circuitry on boards or soldered parts. Hold circuit ●...
Hard disk drive (HDD) / solid state drive (SSD) Basic information The HDD or SSD and the installation frame together make up the HDD module or SSD module. The server is shipped with one of the following HDD or SSD subsystems: –...
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Hard disk drive (HDD) / solid state drive (SSD) In the following sections the figures are shown for the TX2550 M4 (rack model). The only difference to a TX2550 M4 (floorstand model) in horizontal position: the accessible drive cage is turned around clockwise for 90 degrees.
Hard disk drive (HDD) / solid state drive (SSD) Handling HDDs or SSDs without installation frame 7.2.1 2.5-inch HDD/SSD and 2.5-inch installation frame Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: Phillips PH1 / (+) No. 1 screw driver Installing a 2.5-inch HDD/SSD in a 2.5-inch installation frame Figure 78: Installing the 2.5-inch HDD/SSD in the 2.5-inch installation frame (A) Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 79: Installing the 2.5-inch HDD/SSD in the 2.5-inch installation frame (B) Ê Fasten the 2.5-inch HDD/SSD with four screws. Removing a 2.5-inch HDD/SSD from a 2.5-inch installation frame Ê Please proceed in reversed order. TX2550 M4 Upgrade and Maintenance Manual...
Hard disk drive (HDD) / solid state drive (SSD) 7.2.2 2.5-inch HDD/SSD and 3.5-inch installation frame Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: Phillips PH1 / (+) No. 1 screw driver In order to use 2.5-inch HDD/SSD, you can install a 2.5-inch HDD/SSD in the 3.5-inch installation frame.
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Hard disk drive (HDD) / solid state drive (SSD) Figure 81: Installing the 2.5-inch HDD/SSD in the 3.5-inch installation frame (A) Figure 82: Installing the 2.5-inch HDD/SSD in the 3.5-inch installation frame (B) Ê Fasten the 2.5-inch HDD/SSD with four screws. Removing a 2.5-inch HDD/SSD from a 3.5-inch installation frame Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.2.3 3.5-inch HDD and 3.5-inch installation frame Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: Phillips PH1 / (+) No. 1 screw driver Installing a 3.5-inch HDD in a 3.5-inch installation frame Figure 83: Installing the 3.5-inch HDD in the 3.5-inch installation frame (A) Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 84: Installing the 3.5-inch HDD in the 3.5-inch installation frame (B) Ê Fasten the 3.5-inch HDD with four screws. Removing a 3.5-inch HDD from a 3.5-inch installation frame Ê Please proceed in reversed order. TX2550 M4 Upgrade and Maintenance Manual...
Hard disk drive (HDD) / solid state drive (SSD) 2.5-inch HDD/SSD configurations Upgrading your system to other HDD/SSD configurations For upgrading your system to other HDD/SSD configurations, see the following table: 8x to 16x 2.5-inch HDD/SSD see section "Upgrading from 8x to 16x 2.5- configurations inch HDD/SSD configurations"...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 86: Example three backplanes - floorstand model SAS backplane 1 in HDD cage 1 (basic configuration) SAS backplane 2 in optional HDD cage 2 SAS backplane 3 in optional 8x 2.5-inch HDD extension box This numbering is based on "Configuration with up to 24 HDDs/SSDs with HDD extension box"...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 87: Example five backplanes - rack model Figure 88: Example five backplanes - floorstand model SAS backplane 1 in HDD cage 1 (basic configuration) SAS backplane 2 in HDD cage 1 (basic configuration) SAS backplane 3 in HDD cage 2 (basic configuration) SAS backplane 4 in HDD cage 2 (basic configuration) SAS backplane 5 in optional 8x 2.5-inch HDD extension box...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 89: Example six backplanes - rack model Figure 90: Example six backplanes - floorstand model SAS backplane 1 in HDD cage 1 (basic configuration) SAS backplane 2 in HDD cage 1 (basic configuration) SAS backplane 3 in HDD cage 2 (basic configuration) SAS backplane 4 in HDD cage 2 (basic configuration) PCIe SSD backplane 1 in optional 4x 2.5-inch PCIe SSD extension box...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.2 Configuration with up to eight HDDs/SSDs Figure 91: Configuration with up to eight 2.5-inch HDDs/SSDs With one SAS controller Logical drive ServerView RAID Manager display name Position number (Enclosure number: Port number) Vendor Product (0) Vendor Product (1) Vendor Product (2)
Hard disk drive (HDD) / solid state drive (SSD) 7.3.3 Configuration with up to 16 HDDs/SSDs With SAS expander board and one SAS controller Figure 92: Configuration with up to 16 2.5-inch HDDs/SSDs - SAS expander/one controller ServerView RAID Manager display name Position Logical drive number (Enclosure number: Port number)
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Hard disk drive (HDD) / solid state drive (SSD) With two SAS controllers Figure 93: Configuration with up to 16 2.5-inch HDDs/SSDs - two controllers ServerView RAID Manager display name Position Logical drive number (Enclosure number: Port number) Vendor Product (0:0) Vendor Product (0:1) Vendor Product (0:2) Vendor Product (0:3)
Hard disk drive (HDD) / solid state drive (SSD) 7.3.4 Configuration with up to 24 HDDs/SSDs with HDD extension box Figure 94: Configuration with up to 24 2.5-inch HDDs/SSDs with HDD extension box With SAS expander board and one SAS controller Logical drive ServerView RAID Manager display name Position...
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Hard disk drive (HDD) / solid state drive (SSD) Logical drive ServerView RAID Manager display name Position number (Enclosure number: Port number) Vendor Product (1:16) [16] Vendor Product (1:17) [17] Vendor Product (1:18) [18] Vendor Product (1:19) [19] Vendor Product (1:20) [20] Vendor Product (1:21) [21]...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.5 Configuration with up to 32 HDDs/SSDs with HDD extension box Figure 95: Configuration with up to 32 2.5-inch HDDs/SSDs with HDD extension box With SAS expander board and one SAS controller Logical drive ServerView RAID Manager display name Position...
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Hard disk drive (HDD) / solid state drive (SSD) Logical drive ServerView RAID Manager display name Position number (Enclosure number: Port number) Vendor Product (1:16) [16] Vendor Product (1:17) [17] Vendor Product (1:18) [18] Vendor Product (1:19) [19] Vendor Product (1:20) [20] Vendor Product (1:21) [21]...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.6 Configuration with additional PCIe-SSDs HDD/SSD PCIe SSD SFF Figure 96: Configuration with up to 24 HDD/SSD modules and up to 8 PCIe SSDs SFF With SAS expander board and one SAS controller Logical drive ServerView RAID Manager display name Position...
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Hard disk drive (HDD) / solid state drive (SSD) Logical drive ServerView RAID Manager display name Position number (Enclosure number: Port number) Vendor Product (1:15) [15] Vendor Product (1:16) [16] Vendor Product (1:17) [17] Vendor Product (1:18) [18] Vendor Product (1:19) [19] Vendor Product (1:20) [20]...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.7 Installing 2.5-inch HDD/SSD modules PCIe SSDs SFF are mounted in the same frames as the 2.5-inch HDD/SSD modules. Therefore, this section is also valid and applicable if PCIe SSDs SFF are used. Customer Replaceable Unit Hardware: 5 minutes (CRU)
Hard disk drive (HDD) / solid state drive (SSD) Ê Only valid after upgrading the server with the second HDD backplane: pull the dummy lock out of the dummy cover. Please be aware that the dummy lock can be damaged. Figure 98: Removing a 2.5-inch HDD/SSD dummy module Ê...
Hard disk drive (HDD) / solid state drive (SSD) Figure 100: Installing the 2.5-inch HDD/SSD module Ê Insert the HDD/SSD module into a drive bay and carefully push back as far as it will go (1). Ê Close the locking lever to lock the HDD in place (2). Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.8.1 Preliminary steps Ê If the HDD/SSD module to be removed is combined into a RAID array, please proceed as follows: RAID level Procedure CAUTION! RAID 0 provides no data redundancy. RAID 0 In case of an HDD module is defect, all data are lost!
Hard disk drive (HDD) / solid state drive (SSD) 7.3.8.2 Removing a 2.5-inch HDD/SSD module Ê Pinch the green locking clips and open the locking lever (see figure 99). Ê Pull the HDD/SSD module out a few centimeters. Ê Wait about 30 seconds to allow the HDD to spin down. This is not necessary when removing an SSD.
Hard disk drive (HDD) / solid state drive (SSD) 7.3.9 Replacing a 2.5-inch HDD/SSD module PCIe SSDs SFF are mounted in the same frames as the 2.5-inch HDD/SSD modules. Therefore, this section is also valid and applicable if PCIe SSDs SFF are used. Customer Replaceable Unit Hardware: 5 minutes (CRU)
Hard disk drive (HDD) / solid state drive (SSD) 7.3.9.1 Preliminary steps "Locating the defective server" on page 49 Ê Ê When working on a floorstand model, open the HDD bay cover, see section "Removing the drive covers" on page "Locating the defective component"...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.10.1 Preliminary steps "Locating the defective server" on page 49 Ê "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê "Getting access to the component" on page 54 Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 103: Removing the intrusion switch holder (B) Ê Slide back the intrusion switch holder until it disengages from the HDD bay top cover (1). Ê Remove the intrusion switch holder (2) and set aside. Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 104: Removing the 2.5-inch HDD bay top cover Ê Remove five screws from the 2.5-inch HDD bay top cover (1). Ê Remove the 2.5-inch HDD bay top cover from the chassis (2). Upgrade and Maintenance Manual TX2550 M4...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.10.3 Removing a 2.5-inch HDD/SSD SAS backplane The 2.5-inch HDD front panel does not need to be removed in order to replace a 2.5-inch HDD/SSD SAS backplane. In the figures, the front panel has been removed for illustration purposes only.
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Hard disk drive (HDD) / solid state drive (SSD) Figure 106: Removing the defective 2.5-inch HDD/SSD SAS backplane (A) Ê Remove four screws from the defective 2.5-inch HDD SAS backplane (see circles). Figure 107: Removing the defective 2.5-inch HDD/SSD SAS backplane (B) Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.10.4 Installing a 2.5-inch HDD/SSD SAS backplane Figure 108: Installing the new 2.5-inch HDD/SSD SAS backplane (A) Ê At a slight angle, fit the new 2.5-inch HDD SAS backplane into the six recesses in the HDD cage (1).
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Hard disk drive (HDD) / solid state drive (SSD) The 2.5-inch HDD front panel does not need to be removed in order to replace a 2.5-inch HDD SAS backplane. In the figures, the front panel has been removed for illustration purposes only. Figure 110: Installing the 2.5-inch HDD cage Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.10.5 Installing the 2.5-inch HDD bay top cover The 2.5-inch HDD front panel does not need to be removed in order to replace a 2.5-inch HDD SAS backplane. In the figures, the front panel has been removed for illustration purposes only.
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Hard disk drive (HDD) / solid state drive (SSD) Figure 112: Installing the intrusion switch holder (A) Ê Place the intrusion switch holder on the HDD bay top cover as shown (1). Ê Slide the intrusion switch holder under the front chassis rim as far as it will go (2).
Hard disk drive (HDD) / solid state drive (SSD) 7.3.10.6 Connecting cables Example: 8x 2.5-inch HDD/SSD configuration Figure 114: Example: Connecting cables for a 8x 2.5-inch HDD/SSD configuration Ê Connect the cables: SAS cable C10 from the connector MLC2 on the SAS controller to backplane connector X9 SAS cable C10 from the connector MLC1 on the SAS controller to backplane connector X10...
Hard disk drive (HDD) / solid state drive (SSD) Configuration with expander board Ê For the cabling with expander board, see section "Connecting cables" on page 278. For the cable plan see chapter "Appendix B" on page 517. 7.3.10.7 Concluding steps Ê...
Hard disk drive (HDD) / solid state drive (SSD) "Removing the system air duct" on page 67 Ê Ê Remove the fan bridge, see section "Handling fan bridges" on page 7.3.11.2 Removing a SAS backplane and the SAS expander board holder The SAS cables are very strong.
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Hard disk drive (HDD) / solid state drive (SSD) Figure 116: Removing the SAS expander board holder (B) Ê Pull up the SAS expander board holder carefully. Ê Disconnect all cables from the SAS expander board. Upgrade and Maintenance Manual TX2550 M4...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 117: Removing the SAS expander board holder (C) Ê Bring the SAS expander board holder in a right angle to HDD cage. Ê Take the SAS expander board holder out upward. TX2550 M4 Upgrade and Maintenance Manual...
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Hard disk drive (HDD) / solid state drive (SSD) Removing the SAS backplane Figure 118: Numbering SAS backplanes Pos. Component SAS backplane 1 SAS backplane 2 SAS backplane 3 SAS backplane 4 Ê Disconnect all cables from the corresponding SAS backplane. Upgrade and Maintenance Manual TX2550 M4...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 119: Removing a SAS backplane - example SAS backplane 3 (A) Ê Remove the four (SAS backplane 2 and 4) or two screws (SAS backplane 1 and 3). Figure 120: Removing a SAS backplane - example SAS backplane 3 (B) Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.11.3 Installing a SAS backplane Installing the SAS backplane Figure 121: Installing a SAS backplane - example SAS backplane 3 Ê At a slight angle, fit the new SAS backplane into the corresponding recesses in the HDD cage (see circles).
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Hard disk drive (HDD) / solid state drive (SSD) Installing the SAS expander board holder Figure 122: Installing the SAS expander board holder (A) Ê Align the SAS expander board holder at a right angle to the HDD cage as shown.
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Hard disk drive (HDD) / solid state drive (SSD) Figure 123: Installing the SAS expander board holder (B) Ê Connect the following cables: Power cable C5 from backplane 1 connector X40 to system board connector "PWR1" Power cables C6 from backplane 2, 3, 4 connectors X40 to system board connectors "PWR2", PWR3", and "PWR4 Power cable C26 from SAS expander board connector X3 to backplane 1 connector X17...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 124: Installing the SAS expander board holder (C) Ê Connect six SAS cables C11 to all backplanes and the SAS expander board: Connector on Connector on SAS backplane expander board BP1 X9 BP2 X9 BP2 X10...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 125: Installing the SAS expander board holder (D) Ê Connect the two SAS cables: SAS cable C10 from SAS expander board connector X1 to the connector MLC1 on the SAS controller SAS cable C10 from SAS expander board connector X2 to the connector MLC2 on the SAS controller Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.11.4 Concluding steps Ê Install the fan bridge, see section "Handling fan bridges" on page 90 "Installing the system air duct" on page 68 Ê Ê Install all removed HDD/SSD modules, see section "Installing a 2.5-inch HDD/SSD module"...
Hard disk drive (HDD) / solid state drive (SSD) Figure 126: Removing the screws of the SAS expander board Ê Remove the five screws (see circles). Ê Remove the SAS expander board from the SAS expander board holder. 7.3.12.3 Installing the SAS expander board Figure 127: Installing the SAS expander board Ê...
Hard disk drive (HDD) / solid state drive (SSD) Ê Install the SAS expander board holder, see section "Installing the SAS expander board holder" on page 203. 7.3.12.4 Concluding steps Ê Install the fan bridge, see section "Handling fan bridges" on page 90 "Installing the system air duct"...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.13.2 Removing the 8x 2.5-inch HDD front panel Figure 128: Removing the 8x 2.5-inch HDD front panel Ê Remove four screws from the 8x 2.5-inch HDD front panel. Ê Pull up the 8x 2.5-inch HDD front panel to disengage it from the chassis. Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.13.5 Installing the 2.5-inch HDD bay top cover Ê Install the 2.5-inch HDD bay top cover, see section "Installing the 2.5-inch HDD bay top cover" on page 193. 7.3.13.6 Installing the 16x 2.5-inch HDD front panel Figure 129: Securing the 16x 2.5-inch HDD front panel Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.3.13.8 Concluding steps Ê Install the fan bridge, see section "Handling fan bridges" on page 90 "Installing the system air duct" on page 68 Ê Ê Install HDD/SSD modules or HDD/SSD dummy modules into all HDD bays, see sections "Installing a 2.5-inch HDD/SSD module"...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.1 Backplane overviews Figure 130: 3.5-inch HDD SAS backplanes - rack model Figure 131: 3.5-inch HDD SAS backplanes - floorstand model SAS backplane 1 in HDD cage 1 (basic configuration) SAS backplane 2 in HDD cage 2 (optional) SAS backplane 3 in optional 4x 3.5-inch HDD extension box TX2550 M4 Upgrade and Maintenance Manual...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.2 Configuration with up to four HDD modules Figure 132: Configuration with up to four 3.5-inch HDDs With one SAS controller Logical drive ServerView RAID Manager display name Position number (Enclosure number: Port number) Vendor Product (0) Vendor Product (1) Vendor Product (2)
Hard disk drive (HDD) / solid state drive (SSD) 7.4.3 Configuration with up to eight HDD modules Figure 133: Configuration with up to eight 3.5-inch HDDs With one SAS controller Logical drive ServerView RAID Manager display name Position number (Enclosure number: Port number) Vendor Product (0) Vendor Product (1) Vendor Product (2)
Hard disk drive (HDD) / solid state drive (SSD) 7.4.4 Configuration with up to 12 HDD modules Figure 134: Configuration with up to 12 3.5-inch HDDs With SAS expander board and one SAS controller Logical drive ServerView RAID Manager display name Position number (Enclosure number: Port number)
Hard disk drive (HDD) / solid state drive (SSD) 7.4.5 Configuration with non-hot-plug HDDs/SSDs In configurations with up to 12 3.5-inch HDDs it is possible to add up to two non-hot-plug HDDs/SSDs. Figure 135: Configuration with up to 2 non-hot-plug HDDs/SSDs TX2550 M4 Upgrade and Maintenance Manual...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.6 Installing 3.5-inch HDD modules Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less 7.4.6.1 Preliminary steps Ê When working on a floorstand model, open the HDD bay cover, see section "Removing the drive covers"...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.6.3 Installing a 3.5-inch HDD module Figure 137: Opening the 3.5-inch HDD module locking lever Ê Pinch the green locking clip (1) and open the locking lever (2). Figure 138: Installing the 3.5-inch HDD module Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.6.4 Concluding steps Ê When working on a floorstand model, close the HDD bay cover, see section "Installing the drive covers" on page 7.4.7 Removing 3.5-inch HDD modules Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less...
Hard disk drive (HDD) / solid state drive (SSD) CAUTION! All data on all HDDs in the array will be lost when deleting the RAID array! Be sure to back up your data before deleting a RAID array. For more information, see the "ServerView Suite RAID Management" user guide.
Hard disk drive (HDD) / solid state drive (SSD) Figure 139: Installing a 3.5-inch HDD dummy module Ê Push the dummy module into the empty bay until it engages. 7.4.7.4 Concluding steps Ê When working on a floorstand model, close the HDD bay cover, see section "Installing the drive covers"...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.8 Replacing a 3.5-inch HDD module Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less CAUTION! Only remove an HDD module during operation if the drive is not ● currently being accessed. Observe the indicators on the HDD module, see section "Indicators on the hot-plug HDD/SSD module"...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.8.1 Preliminary steps "Locating the defective server" on page 49 Ê Ê When working on a floorstand model, open the HDD bay cover, see section "Removing the drive covers" on page "Locating the defective component"...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.9 Replacing a 3.5-inch HDD SAS backplane Field Replaceable Unit Hardware: 15 minutes (FRU) Tools: Phillips PH2 / (+) No. 2 screw driver 7.4.9.1 Preliminary steps "Shutting down the server" on page 52 Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 140: Removing the 3.5-inch HDD bay top cover (A) Ê Remove five screws from the 3.5-inch HDD bay top cover (see blue circles). Ê Remove one screw from the intrusion switch holder (see orange circle). Upgrade and Maintenance Manual TX2550 M4...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 141: Removing the 3.5-inch HDD bay top cover (B) Ê Slide back the intrusion switch holder until it disengages from the HDD bay top cover (1). Ê Remove the intrusion switch holder (2) and set aside. Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 142: Removing the 3.5-inch HDD bay top cover (C) Ê Carefully fold up the 3.5-inch HDD bay top cover to disengage it from the SAS backplane below (1). Ê Remove the 3.5-inch HDD bay top cover from the chassis (2). Upgrade and Maintenance Manual TX2550 M4...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.9.3 Removing a 3.5-inch HDD SAS backplane Figure 143: Removing the 3.5-inch HDD SAS backplane Ê Pull up the SAS backplane and remove it from the HDD bay in a vertical motion.
Hard disk drive (HDD) / solid state drive (SSD) 7.4.9.4 Installing a 3.5-inch HDD SAS backplane Figure 144: Installing the new 4x 3.5-inch HDD SAS backplane (A) Ê Fit the SAS backplane into the guide on the outer wall of the HDD bay (see close-up) and lower it into the bottom rim.
Hard disk drive (HDD) / solid state drive (SSD) Ê Ensure that the upper edge of the SAS backplane is flush with the HDD bay divider wall (see dashed line). 7.4.9.5 Installing the 3.5-inch HDD bay top cover Figure 146: Installing the 3.5-inch HDD bay top cover (A) Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 147: Installing the 3.5-inch HDD bay top cover (B) Ê Place the intrusion switch holder on the HDD bay top cover as shown (1). Ê Slide the intrusion switch holder under the front chassis rim as far as it will go (2).
Hard disk drive (HDD) / solid state drive (SSD) 7.4.9.6 Connecting cables to the SAS backplane 1 Figure 149: Connecting cables to the SAS backplane 1 Ê Connect the SAS cable to the backplane: – (1) from SAS controller connector MLC1 to backplane connector X9 Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.10.3 Removing the 4x 3.5-inch HDD front panel Figure 150: Removing the 4x 3.5-inch HDD front panel Ê Remove four screws from the 4x 3.5-inch HDD front panel (see circles). Ê Pull up the 4x 3.5-inch HDD front panel to disengage it from the chassis (see arrow).
Hard disk drive (HDD) / solid state drive (SSD) 7.4.10.4 Installing the second 3.5-inch HDD SAS backplane Figure 151: Installing the second 3.5-inch HDD SAS backplane (A) Ê Fit the SAS backplane into the guide on the outer wall of the HDD bay (see close-up) and lower it into the bottom rim.
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Hard disk drive (HDD) / solid state drive (SSD) Figure 152: Installing the second 3.5-inch HDD SAS backplane (B) Ê Ensure that the SAS backplane is properly seated into the bottom rim and side guide (see arrows). Ê Ensure that the upper edge of the SAS backplane is flush with the HDD bay divider wall (see dashed line).
Hard disk drive (HDD) / solid state drive (SSD) 7.4.10.5 Installing the 8x 3.5-inch HDD front panel Figure 153: Securing the 8x 3.5-inch HDD front panel Ê Fit the three hooks on the HDD front panel into the slots in the server front (see small arrows).
Hard disk drive (HDD) / solid state drive (SSD) 7.4.10.7 Connecting cables to the SAS backplane 2 Figure 154: Connecting cables to the SAS backplane 2 Ê Connect the SAS cable to the backplane 2: – (1) from SAS controller connector MLC2 to backplane 2 connector X9 Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.4.10.8 Concluding steps Ê Install the fan bridge, see section "Handling fan bridges" on page 90 "Installing the system air duct" on page 68 Ê Ê Install HDD modules or HDD dummy modules into all HDD bays, see sections "Installing a 3.5-inch HDD module"...
Hard disk drive (HDD) / solid state drive (SSD) 7.5.2 Installing the 8x 2.5-inch HDD/SSD extension box Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Slotted screw driver (for bending in or out accessible drive mounting brackets) 7.5.2.1 Preliminary steps "Suspending BitLocker functionality"...
Hard disk drive (HDD) / solid state drive (SSD) 7.5.2.4 Installing the 8x 2.5-inch HDD/SSD extension box Figure 157: Bending in mounting brackets Ê Using a screw driver, bend the four mounting brackets of the middle installation bay (bay 2) inwards (see close-up): Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 158: Inserting the 8x 2.5-inch HDD/SSD extension box Ê Insert the 8x 2.5-inch HDD/SSD extension box into installation bays 2 and 3 and carefully push in until it lines up with the front panel. Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.5.2.5 Cabling the 8x 2.5-inch HDD/SSD extension box Figure 159: Connecting the 8x 2.5-inch HDD/SSD extension box Ê Connect the following cables: SAS cable C11 on SAS Power cable C6 on expander board connectors backplane connector X40 X14/X15...
Hard disk drive (HDD) / solid state drive (SSD) 7.5.2.6 Installing HDD modules into the 8x 2.5-inch HDD/SSD extension "Reassembling" on page 68 Ê Ê Install HDD modules or HDD dummy modules into the additional HDD bays, see sections "Installing a 2.5-inch HDD/SSD module" on page 180 "Installing a 2.5-inch HDD/SSD dummy module"...
Hard disk drive (HDD) / solid state drive (SSD) "Removing the system air duct" on page 67 Ê Ê Remove the fan bridge, see section "Handling fan bridges" on page 7.5.3.2 Removing the 8x 2.5-inch HDD/SSD extension box Ê Remove all cables from the 8x 2.5-inch HDD/SSD extension box backplane. Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.5.3.3 Installing accessible drive dummy covers Ê Install accessible drive filler covers into empty drive bays, see section "Accessible drive filler covers" on page Ê Install accessible drive covers into the front cover, see section "Accessible drive covers"...
Hard disk drive (HDD) / solid state drive (SSD) 7.5.4.2 Removing the defective HDD/SSD backplane Ê Unlock and pull the 8x 2.5-inch HDD/SSD extension box out of its installation bays, see section "Removing the 8x 2.5-inch HDD/SSD extension box" on page 246.
Hard disk drive (HDD) / solid state drive (SSD) 7.5.4.3 Installing the new HDD/SSD backplane Figure 163: Installing the HDD/SSD backplane Ê At a slight angle, fit the HDD/SSD backplane into the six recesses in the HDD extension box (1). Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.5.5 Installing the 4x 3.5-inch HDD extension box Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Slotted screw driver (for bending in or out accessible drive mounting brackets) 7.5.5.1 Preliminary steps "Suspending BitLocker functionality"...
Hard disk drive (HDD) / solid state drive (SSD) 7.5.5.5 Installing the 4x 3.5-inch HDD extension box Figure 164: Bending in mounting brackets Ê Using a screw driver, bend the mounting brackets of the top and middle installation bays (bay 1 and bay 2) inwards (see close-up): Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 165: Inserting the 4x 3.5 HDD extension box Ê If applicable, route the cables of the ultraslim ODD through the bay. Ê Insert the 4x 3.5-inch HDD extension box into installation bays 1 to 3 and carefully push in until it lines up with the front panel.
Hard disk drive (HDD) / solid state drive (SSD) 7.5.5.6 Cabling the 4x 3.5-inch HDD extension box Figure 166: Connecting cables to the 4x 3.5-inch HDD extension box Ê Connect the SAS cable C11 from backplane connector X9 to the expander board connector X12 (1).
Hard disk drive (HDD) / solid state drive (SSD) For more information on HDD mounting order, see section "3.5-inch HDD configurations" on page 212. 7.5.5.8 Concluding steps Ê Install the fan bridge, see section "Handling fan bridges" on page 90 "Installing the system air duct"...
Hard disk drive (HDD) / solid state drive (SSD) Ê If applicable, remove all cables from the slimline ODD. Ê Disengage the accessible drive locking bar, see section "Opening the accessible drive locking bar" on page Figure 167: Removing the HDD extension box Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.5.6.4 Concluding steps Ê Install the fan bridge, see section "Handling fan bridges" on page 90 "Installing the system air duct" on page 68 Ê "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 168: Removing the HDD backplane (A) Ê Remove the two screws (see circles). Figure 169: Removing the HDD backplane (B) Ê Remove the screw (see circle). Ê Remove the bracket. Upgrade and Maintenance Manual TX2550 M4...
Hard disk drive (HDD) / solid state drive (SSD) Figure 170: Removing the HDD backplane (C) Ê Pull out the HDD backplane in the direction of the arrow. 7.5.7.3 Installing the new HDD backplane Figure 171: Installing the HDD backplane (A) Ê...
Hard disk drive (HDD) / solid state drive (SSD) Figure 172: Installing the HDD backplane (B) Ê Place the bracket (see arrow) and fasten it with one screw (see circle). Ê Fasten the HDD backplane with two screws (see figure 168). Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.6.1.2 Installing the PCIe SSD extension box Ê Install the 8x 2.5-inch PCIe SSD extension box, see section "Installing the 8x 2.5-inch HDD/SSD extension box" on page 242. The PCIe SSD extension box has the same cage as the 8x 2.5-inch HDD extension box but instead of the two HDD backplanes, there are two PCIe SSD backplanes.
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Hard disk drive (HDD) / solid state drive (SSD) Figure 174: Connecting the power cable and PCIe SSD cable routing Ê Connect the power cable C5 to connector "PWR4" on the system board.(1). Ê Install the two Retimer controllers, see chapter "Example: Configuration with two Retimer controllers"...
Hard disk drive (HDD) / solid state drive (SSD) Figure 175: PCIe cable routing Ê Lay the PCIe cables over the system air duct (see arrows). Ê Install 2.5-inch PCIe SSDs SFF in the PCIe extension box, see section "Installing 2.5-inch HDD/SSD modules" on page 179.
Hard disk drive (HDD) / solid state drive (SSD) 7.6.2 Replacing the PCIe SSD backplane on the 8x 2.5-inch PCIe SSD extension box Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver 7.6.2.1 Preliminary steps "Shutting down the server"...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 176: Removing the PCIe SSD backplane (A) Ê Remove the two screws (see circles). Upgrade and Maintenance Manual TX2550 M4...
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Hard disk drive (HDD) / solid state drive (SSD) Figure 177: Removing the PCIe SSD backplane (B) Ê Fold up the PCIe SSD backplane (1) and at a slight angle, remove it from the recesses in the PCIe SSD extension box (2). TX2550 M4 Upgrade and Maintenance Manual...
Hard disk drive (HDD) / solid state drive (SSD) 7.6.2.3 Installing the new PCIe SSD backplane Figure 178: Installing the PCIe SSD backplane Ê At a slight angle, fit the PCIe SSD backplane into the three recesses in the PCIe SSD extension box (1). Ê...
Hard disk drive (HDD) / solid state drive (SSD) Ê Install all 2.5-inch PCIe SSDs SFF into their original slots in the PCIe SSD extension box, see section "Installing 2.5-inch HDD/SSD modules" on page 179. "Connecting the power cord" on page 81 Ê...
Hard disk drive (HDD) / solid state drive (SSD) Figure 179: Removing the non-hot-plug cage Ê Remove one screw (see circle). Ê Slide the non-hot-plug cage in the direction of the arrow (1). Ê Take off the non-hot-plug cage from the top cover (2). 7.7.1.3 Removing a non-hot-plug HDD/SSD Figure 180: Removing the non-hot-plug HDD/SSD 1...
Hard disk drive (HDD) / solid state drive (SSD) 7.7.1.4 Installing a non-hot-plug HDD/SSD Figure 181: Installing the non-hot-plug HDD/SSD Ê Place the non-hot-plug HDD/SSD 1 in the non-hot-plug cage. Ê Fasten the non-hot-plug HDD/SSD 1 with the four screws (two screws on each side, circles show one side).
Hard disk drive (HDD) / solid state drive (SSD) Figure 183: Installing the non-hot-plug cage (B) Ê Fasten the non-hot-plug cage with one screw (see circle). 7.7.1.6 Connecting the cable to a non-hot-plug HDD/SSD Figure 184: Connecting the cable to the non-hot-plug HDDs/SSDs Ê...
Hard disk drive (HDD) / solid state drive (SSD) "Resuming BitLocker functionality" on page 127 Ê "Switching on the server" on page 82 Ê 7.7.2 Upgrading with non-hot-plug HDDs/SSDs Customer Replaceable Unit Hardware: 10 minutes (CRU) Tools: Phillips PH2 / (+) No. 2 screw driver 7.7.2.1 Preliminary steps "Suspending BitLocker functionality"...
Hard disk drive (HDD) / solid state drive (SSD) Figure 185: Connecting cables to the non-hot-plug HDDs/SSDs Ê Connect the cable C35: – data/power connector (P2) from the non-hot-plug HDD/SSD 1 (1) – To the connector X18 on backplane 1 (2) –...
Hard disk drive (HDD) / solid state drive (SSD) "Resuming BitLocker functionality" on page 127 Ê "Switching on the server" on page 82 Ê SAS expander board 7.8.1 Installing the SAS expander board Field Replaceable Unit Hardware: 10 minutes (FRU) Tools: Phillips PH2 / (+) No.
Hard disk drive (HDD) / solid state drive (SSD) Ê Position the SAS expander board on the SAS expander board holder. Notice the recesses and hooks (see circles). Figure 187: Installing the SAS expander board Ê Push the SAS expander board in the direction of the arrow. Ê...
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Hard disk drive (HDD) / solid state drive (SSD) Ê Push the SAS expander board holder in the direction of the arrow until it stops on the two hooks (see close-up). Figure 189: Installing the SAS expander board holder Ê Fasten the SAS expander board holder with one screw M3 x 4.5 mm (see circle).
Hard disk drive (HDD) / solid state drive (SSD) 7.8.1.4 Connecting cables Example 16x 2.5-inch HDDs and HDD extension box Figure 190: Example 16x 2.5-inch HDDs and HDD extension box Ê Connect the cables: SAS cable C10 from SAS expander board connector X1 to the connector MLC1 on the SAS controller SAS cable C10 from SAS expander board connector X2 to the connector MLC2 on the SAS controller...
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Hard disk drive (HDD) / solid state drive (SSD) Example 8x 3.5-inch HDDs and HDD extension box Figure 191: Connecting cables to expander board Ê Connect the cables: SAS cable C10 from SAS expander board connector X1 to the connector MLC1 on the SAS controller SAS cable C10 from SAS expander board connector X2 to the connector MLC2 on the SAS controller 3/4/5...
Hard disk drive (HDD) / solid state drive (SSD) 7.8.1.5 Concluding steps Ê Install the fan bridge, see section "Handling fan bridges" on page 90 "Installing the system air duct" on page 68 Ê "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê...
Hard disk drive (HDD) / solid state drive (SSD) Figure 192: Removing the SAS expander board holder Ê Remove the screw (see circle). Ê Take the SAS expander board holder out of the chassis. 7.8.2.3 Removing the SAS expander board Figure 193: Removing the SAS expander board Ê...
Hard disk drive (HDD) / solid state drive (SSD) 7.8.3 Replacing the SAS expander board Replacing the SAS expander board for configuration with up to 32 HDD/SSD modules, see section "Replacing the SAS expander board (configuration with up to 32 HDD/SSD modules)" on page 207.
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Hard disk drive (HDD) / solid state drive (SSD) "Resuming BitLocker functionality" on page 127 Ê TX2550 M4 Upgrade and Maintenance Manual...
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Hard disk drive (HDD) / solid state drive (SSD) Upgrade and Maintenance Manual TX2550 M4...
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Fans Safety notes CAUTION! Do not damage or modify internal cables or devices. Doing so may ● cause a device failure, fire, or electric shock. Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.
Fans Basic information There are two different fan bridges available: – fan bridge for the low performance variant, only the whole fan bridge can be removed or changed. – fan bridge for the high performance variant, equipped with three fan modules.
Fans Replacing a fan module (high performance variant) Customer Replaceable Unit Hardware: 5 minutes (CRU) Tools: tool-less 8.2.1 Preliminary steps "Locating the defective server" on page 49 Ê "Getting access to the component" on page 54 Ê "Locating the defective component" on page 51 Ê...
Fans Ê Lift the fan module out of the fan bridge (2). 8.2.3 Installing the new system fan module Figure 196: Installing the fan module Ê Insert the fan module as shown. Ê Press down the fan module until it locks. 8.2.4 Concluding steps "Reassembling"...
Fans Replacing the fan bridge Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less 8.3.1 Preliminary steps "Locating the defective server" on page 49 Ê "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê...
Fans 8.3.3 Replacing the fan bridge (low performance variant) 8.3.3.1 Removing the defective fan bridge Ê Remove the fan bridge, see section "Removing the fan bridge (low performance variant)" on page 8.3.3.2 Installing the new fan bridge Ê Install the fan bridge, see section "Installing the fan bridge (low performance variant)"...
Expansion cards and backup units Safety notes CAUTION! Do not damage or modify internal cables or devices. Doing so may ● cause a device failure, fire, or electric shock. Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options.
Slot 5 Slot riser card Figure 197: PCI slot overview - system board For system relevant information, see the hardware configurator of your server available online at the following address: http://ts.fujitsu.com/products/standard_servers/index.htm For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/ Upgrade and Maintenance Manual TX2550 M4...
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Expansion cards and backup units Figure 198: PCI slot overview on the rear - low performance Type Type Length/Height Function slot second RAID PCIe Gen 3 1 x8 (mechanical x8) max. 167 mm / FH controller preferred slot for RAID PCIe Gen 3 1 x8 (mechanical x8) max.
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Expansion cards and backup units Figure 199: PCI slot overview on the rear - high performance Type Type Length/Height Function slot second RAID PCIe Gen 3 1 x8 (mechanical x8) max. 167 mm / FH controller preferred slot for RAID PCIe Gen 3 1 x8 (mechanical x8) max.
Expansion cards and backup units Handling slot brackets 9.2.1 Installing a slot bracket Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver For this server use a perforated full height slot bracket. Figure 200: Perforated and non-perforated slot brackets Full height bracket non-perforated Full height bracket perforated...
Expansion cards and backup units Example: EP4x0i Figure 201: Placing the slot bracket Ê Place the controller on the slot bracket (see arrow). Ê Secure the slot bracket to the expansion card with two screws (see circles). 9.2.2 Removing a slot bracket Upgrade and Repair Unit Hardware: 5 minutes (URU)
Expansion cards and backup units Handling SFP+ transceiver modules A network adapter is equipped with one or two SFP+ (small form-factor pluggable) transceiver modules. 9.3.1 Installing SFP+ transceiver modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less Preparing the SFP+ transceiver module Figure 202: Removing the protective cap Ê...
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Expansion cards and backup units Figure 203: Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP+ transceiver module. Inserting the SFP+ transceiver module Figure 204: Inserting the SFP+ transceiver module Ê Insert and slide the SFP+ transceiver module into the socket connector as far as it will go.
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Expansion cards and backup units Figure 205: Latching the locking bail Ê Carefully fold up and latch the locking bail. Figure 206: Installing the protective cap Ê If the SFP+ transceiver module is not immediately connected to an LC connector, attach the protective cap to the SFP+ transceiver module. TX2550 M4 Upgrade and Maintenance Manual...
Expansion cards and backup units Installing the secondary SFP+ transceiver module Figure 207: Installing the secondary SFP+ transceiver module Ê If applicable, install the secondary SFP+ transceiver module accordingly. 9.3.2 Removing an SFP+ transceiver module Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less For Fiber Channel over Ethernet (FCoE) configurations, the ethernet server...
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Expansion cards and backup units Figure 208: Removing the protective cap Ê If present, remove the protective cap from the SFP+ transceiver module. CAUTION! Keep the protective cap for future use. Figure 209: Unlatching the locking bail Ê Carefully unlatch and fold down the locking bail on the SFP+ transceiver module to eject the transceiver from the socket connector.
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Expansion cards and backup units Figure 210: Removing the SFP+ transceiver module Ê Pull the SFP+ transceiver module out of its socket connector. Ê Attach the protective cap to the SFP+ transceiver module. Place the removed SFP+ transceiver module in an antistatic bag or other protective environment.
Expansion cards and backup units OCP (Open Compute Project) modules Figure 211: OCP carrier with bolts Some OCP modules can be equipped with SFP modules. For the installation of the SFP modules, see section "Handling SFP+ transceiver modules" on page 297.
Expansion cards and backup units 9.4.1 Installing an OCP module Upgrade and Repair Unit Hardware: 5 minutes (URU) Tool: Phillips PH1 / (+) No. 1 screw driver 9.4.1.1 Preliminary steps "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê...
Expansion cards and backup units Figure 213: Installing the OCP module (B) Ê Install the OCP carrier in the OCP module slot (see arrow). 9.4.1.3 Concluding steps Ê If applicable, install the riser module, see section "Installing the riser module" on page "Reassembling"...
Expansion cards and backup units 9.4.1.4 Software configuration When installing an OCP module the first time into a system, with Red Hat Enterprise Linux 7 as the operating system, the onboard LAN naming may change. Inform the customer about the changes. To perform the software configuration, proceed the following steps: Ê...
Expansion cards and backup units 9.4.2 Removing the OCP module Upgrade and Repair Unit Hardware: 5 minutes (URU) Tool: Phillips PH1 / (+) No. 1 screw driver 9.4.2.1 Preliminary steps "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê...
Expansion cards and backup units 9.4.2.2 Removing the OCP module Figure 214: Removing the OCP module (A) Ê Remove the OCP carrier from the OCP module slot (see arrow). Upgrade and Maintenance Manual TX2550 M4...
Expansion cards and backup units Figure 215: Removing the OCP module (B) Ê Remove the four screws (1). When replacing an OCP module: keep the screws for installing the new OCP module. Ê Remove the OCP module (2). Ê Install the slot cover in slot 8. Ê...
Expansion cards and backup units 9.4.3 Replacing the OCP module Upgrade and Repair Unit Hardware: 10 minutes (URU) Tool: Phillips PH1 / (+) No. 1 screw driver If only replacing the OCP module to the same type, the MAC address will not be changed.
Expansion cards and backup units 9.4.3.4 Concluding steps Ê If applicable, install the riser module, see section "Installing the riser module" on page "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê "Switching on the server" on page 82 Ê...
Expansion cards and backup units Ê Fold up the locking handle on the slot cover clamp (see arrow). Ê Remove the slot cover clamp. Figure 217: Removing the slot cover (B) Ê Remove the slot cover (see arrow). CAUTION! Keep the slot cover for future use. Always replace slot brackets into unused PCI slot openings to comply with applicable EMC regulations and satisfy cooling requirements.
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Expansion cards and backup units Figure 218: Installing the expansion card Ê Carefully insert the expansion card into the desired slot and press down firmly until it is fully seated in the slot (1). For slot preferences, see section "Basic information" on page 292.
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Expansion cards and backup units Example: PRAID EP5x0i Figure 219: Connecting the cables to the PRAID EP5x0i Ê Connect the FBU adapter cable (1) and the HDD LED cable (2). Figure 220: Installing the PRAID EP5x0i Ê Install the PRAID EP5x0i in slot 2 (1). TX2550 M4 Upgrade and Maintenance Manual...
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Expansion cards and backup units Ê Connect the HDD LED cable to the connector "HDD LED1" on the system board (see close-up 2). Example: Configuration with two Retimer controllers Figure 221: Connecting the cables to the Retimer controllers Ê Connect the VPP cable to the connector "CON5" on each Retimer controller (1).
Expansion cards and backup units Figure 222: Installing two Retimer controllers Ê Install one Retimer controller in slot 8 (1). Ê Install the other Retimer controller in slot 9 (2). Ê Connect the VPP cable to the connector "VPP CPU2" on the system board (see close-up 3).
Expansion cards and backup units 9.5.2 Removing an expansion card Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less 9.5.2.1 Preliminary steps "Suspending BitLocker functionality" on page 105 Ê "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê...
Expansion cards and backup units Ê Remove the slot cover clamp. Ê Carefully remove the expansion card from its slot. 9.5.2.3 Installing the slot cover CAUTION! Always replace slot covers into unused PCI slot openings to comply with applicable EMC regulations and satisfy cooling requirements. Figure 224: Installing the slot cover Ê...
Expansion cards and backup units 9.5.3 Replacing an expansion card Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver WWN and MAC addresses will be changed by replacing an expansion card or by replacing the system board. Inform the customer about that before starting these tasks.After doing these tasks, inform the customer about the changed WWN and MAC addresses.
Expansion cards and backup units 9.5.3.2 Removing the expansion card Ê Remove the expansion card, see section "Removing an expansion card" on page 318. Ê If applicable, "Removing an SFP+ transceiver module" on page 300. Ê If the slot bracket on the defective expansion card is to be reused: "Removing a slot bracket"...
Expansion cards and backup units Ê If applicable, reconfigure your network settings in the operation system according to the original configuration of the replaced controller (expansion card or onboard). Configuration of network settings should be performed by the customer. For more information, see section "Note on network settings recovery"...
Expansion cards and backup units 9.6.1.2 Installing the expansion card Figure 225: Removing the slot cover from the riser module Ê Remove the screw from the desired slot cover (see circle). Ê Remove the slot cover (see arrow). TX2550 M4 Upgrade and Maintenance Manual...
Expansion cards and backup units Figure 226: Installing the expansion card in the riser module Ê Install the expansion card (see arrow). Ê Fasten the riser card with one screw (see circle). 9.6.1.3 Concluding steps "Installing the riser module" on page 85 Ê...
Expansion cards and backup units 9.6.2 Removing an expansion card from the riser module 9.6.2.1 Preliminary steps "Suspending BitLocker functionality" on page 105 Ê "Disabling the boot watchdog functionality of ServerView Operations Ê Manager" on page 106 "Shutting down the server" on page 52 Ê...
Expansion cards and backup units Figure 228: Installing the slot cover to the riser module Ê Install the slot cover (see arrow). Ê Fasten the slot cover with one screw (see circle). 9.6.2.3 Concluding steps "Installing the riser module" on page 85 Ê...
Expansion cards and backup units 9.6.3 Replacing an expansion card in the riser module Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver Note on network settings recovery When replacing network controllers or the system board, network configuration settings in the operating system will be lost and replaced by default values.
Expansion cards and backup units 9.6.3.3 Installing the expansion card Ê If applicable, "Installing a slot bracket" on page 295 Ê Install the expansion card, see section "Installing an expansion card in the riser module" on page 322. 9.6.3.4 Concluding steps "Installing the riser module"...
Expansion cards and backup units 9.6.4.4 Concluding steps Ê Install the corresponding riser module, see section "Installing the riser module" on page "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê "Switching on the server" on page 82 Ê...
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Expansion cards and backup units Example: RAID controller PRAID EP4x0i Figure 229: Disconnecting the FBU adapter cable from the TFM Ê Disconnect the FBU adapter cable from the TFM. Figure 230: Removing the TFM Ê Remove the two screws (see circles). TX2550 M4 Upgrade and Maintenance Manual...
Expansion cards and backup units Ê Remove the TFM (see arrow). Note for replacing the TFM: The two spacer bolts can remain on the RAID controller. 9.6.5.3 Installing the new TFM Example: RAID controller PRAID EP4x0i Figure 231: Installing the TFM (A) Ê...
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Expansion cards and backup units Figure 232: Removing the TFM Ê Fasten the TFM to the RAID controller with the two screws from the TFM kit. Figure 233: Connecting the FBU adapter cable to the TFM Ê Connect the FBU adapter cable to the TFM (see circle). Ê...
Expansion cards and backup units Flash Backup Units (FBU) The FBU backs up the memory contents of the RAID controller in the event of a power failure. Up to two FBUs or one FBU and one Dual microSD 64GB Enterprise can be installed in the system.
Expansion cards and backup units 9.7.1.2 Preparing the FBU02 (EP4x0i) Figure 234: Installing the FBU in the FBU holder Ê At a slight angle, fit the FBU under the both retaining brackets of the FBU holder as shown Ê Push in the FBU until it locks in place. Ê...
Expansion cards and backup units 9.7.1.3 Preparing the FBU345 (EP5x0i) Figure 236: Installing the FBU in the FBU holder Ê At a slight angle, fit the FBU under the both retaining brackets of the FBU holder as shown Ê Push in the FBU until it locks in place. Ê...
Expansion cards and backup units 9.7.1.4 Installing the FBU Figure 237: Mounting positions on the system air duct Ê The mounting positions are located on the system air duct: FBU 1 FBU 2 or Dual microSD 64GB Enterprise TX2550 M4 Upgrade and Maintenance Manual...
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Expansion cards and backup units Figure 238: Example: installing the FBU345 on the system air duct Ê Place the holder on the three shoulder screw caps of the system air duct (1). Ê Push the holder in direction of the arrow until it engages (2). Upgrade and Maintenance Manual TX2550 M4...
Expansion cards and backup units Figure 239: Example: routing the FBU adapter cable EP5x0i with FBU345 Ê Run the FBU adapter cable as shown. 9.7.1.5 Concluding steps "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê "Switching on the server"...
Expansion cards and backup units 9.7.2 Removing an FBU Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less CAUTION! Dispose of used battery properly. Keep away from children. ● Do not throw flash backup units into the trash can. Batteries must be ●...
Expansion cards and backup units 9.7.2.2 Removing the FBU with the holder Figure 240: Disconnecting the FBU adapter cable from the FBU cable Ê Lift up the green locking handle on the holder (see circle) while sliding the holder in direction of the arrow as far as it will go. After that, the shoulder screw caps on the system air duct will rest in the wide ends of the keyhole slots on the holder.
Expansion cards and backup units 9.7.2.3 Disconnecting the FBU cable from the FBU02 (EP4x0i) Figure 241: Disconnecting the FBU cable from the FBU Ê Disconnect the FBU cable from the FBU. 9.7.2.4 Removing the FBU02 (EP4x0i) from the holder Figure 242: Removing the FBU from the holder Ê...
Expansion cards and backup units 9.7.2.5 Concluding steps "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê "Switching on the server" on page 82 Ê 9.7.3 Replacing an FBU Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: tool-less CAUTION!
Expansion cards and backup units 9.7.3.3 Installing the new FBU Ê Install the FBU in the holder and connect the FBU cable to the FBU, see section "Preparing the FBU02 (EP4x0i)" on page 335 "Preparing the FBU345 (EP5x0i)" on page 336.
Main memory Safety notes CAUTION! Do not install unsupported third party memory modules. For more ● information on supported memory modules, see section "Basic information" on page 346. Doing so may cause electric shock, a fire, or failures. Memory modules remain hot after shutdown. Wait for components to ●...
Main memory 10.1 Basic information Front Panel PSU2 MAIN PSU2 EXT PWR1 PWR2 PWR3 PWR4 Intrusion Front Panel 1 PSU 2 USB3.0 USB3.0 USB2.0 Internal Front CTRL Internal CPU 2 DIMM 1J CPU 2 DIMM 1H CPU 2 DIMM 1G CPU 2 CPU 2 DIMM 1K CPU 2 DIMM 1L...
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– Maximum amount of RAM using RDIMM 3DS: 768 GB (384 GB per CPU) For system relevant information, see the hardware configurator of your server available online at the following address: http://ts.fujitsu.com/products/standard_servers/index.htm For Japan: http://jp.fujitsu.com/platform/server/primergy/system/ TX2550 M4 Upgrade and Maintenance Manual...
Main memory 10.1.1 Population rules – Mixing of non-3DS and 3DS RDIMMs is not allowed in the same channel, across different channels, and across different sockets. – If DIMMs with different frequencies are mixed in the same channel, all DIMMs will run at the common lowest frequency. CPU 1 CPU1 #DIMMs...
Main memory 10.2.2 Selecting the memory slot Ê Choose the memory slot according to the configuration rules in "Basic information" on page 346. 10.2.3 Installing a memory module Figure 251: Opening the securing clips Ê Press the securing clips on both sides of the memory slot concerned outward.
Main memory 10.3 Removing memory modules Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less 10.3.1 Preliminary steps "Suspending BitLocker functionality" on page 105 Ê "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê...
Main memory 10.3.3 Concluding steps "Installing the system air duct" on page 68 Ê "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê "Switching on the server" on page 82 Ê "Resuming BitLocker functionality" on page 127 Ê...
Main memory 10.4.3 Installing a new memory module Ê Install the memory module, see section "Installing memory modules" on page 350. 10.4.4 Concluding steps "Installing the system air duct" on page 68 Ê "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê...
Processor (CPU) Safety notes CAUTION! Do not install unsupported CPUs. For more information on supported ● CPUs, see section "Basic information" on page 356. Circuit boards and soldered parts of internal options are exposed and ● can be damaged by static electricity. Always discharge static build-up (e.g.
Processor (CPU) 11.1 Basic information The system board D3386 offers two sockets for Intel Xeon CPUs. Front Panel PSU2 MAIN PSU2 EXT PWR1 PWR2 PWR3 PWR4 Intrusion Front Panel 1 PSU 2 USB3.0 USB3.0 USB2.0 Internal Front CTRL Internal CPU 2 DIMM 1J CPU 2 DIMM 1H CPU 2 DIMM 1G CPU 2...
– core frequencies of more than 3.5 GHz – both CPUs must be of the same type For system relevant information, see the hardware configurator of your server available online at the following address: http://ts.fujitsu.com/products/standard_servers/index.htm For Japan: http://www.fujitsu.com/jp/products/computing/servers/primergy/ 11.2 Upgrading to 2 CPUs configuration...
Processor (CPU) 11.2.1 Preliminary steps "Suspending BitLocker functionality" on page 105 Ê "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê "Getting access to the component" on page 54 Ê "Removing the system air duct" on page 67 Ê...
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Processor (CPU) Never try to fix bent contact springs. Doing so may result in loss of electrical performance and reliability. Ê Confirm that the CPU model number printed on the top of the CPU fits with the requirements. Figure 257: Installing the CPU in the CPU frame Ê...
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Processor (CPU) Figure 258: Removing the protective cover Ê If applicable, remove the protective cover from the heat sink. Ê If re-using a heat sink, clean residual thermal paste from the heat sink surface using a lint-free cloth. Upgrade and Maintenance Manual TX2550 M4...
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Processor (CPU) Figure 259: Installing the CPU frame on the heat sink (A) Ê Place the CPU frame onto the heat sink. Make sure that the triangle marks on heat sink (A) and on CPU frame (B) are on the same edge. TX2550 M4 Upgrade and Maintenance Manual...
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Processor (CPU) Figure 260: Installing the CPU frame on the heat sink (B) Ê Press down the CPU frame (see arrows). The frame must click into place (see circles). Upgrade and Maintenance Manual TX2550 M4...
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Processor (CPU) Figure 261: Position pins Thin pin Empty CPU socket Thick pin Figure 262: Installing the heat sink Ê Carefully seat the heat sink onto the CPU socket. Take care of the pins. There is only one position which fits. TX2550 M4 Upgrade and Maintenance Manual...
Processor (CPU) Ê Fasten the four captive screws in the sequence printed on the heat sink (1 to 4) by hand, by proceeding as follows: Torque: 1.4 Nm (not used in Japan) Ê At first, fasten the captive screws 1 and 2 completely. Ê...
Processor (CPU) "Resuming BitLocker functionality" on page 127 Ê 11.3 Replacing a CPU or heat sink Field Replaceable Unit Hardware: 15 minutes (FRU) Software: 5 minutes Tools: Phillips PH2 / (+) No. 2 screw driver CAUTION! CPUs are modules which are extremely sensitive to electrostatic discharges and therefore must always be handled with care.
Processor (CPU) 11.3.2 Removing the heat sink Figure 263: Removing the heat sink Ê Loosen the captive screws (circles) following the sequence described below: CAUTION! Please do not use an electric screw driver. 1. Loosen the four captive screws one by one (in the sequence 4 to 1) rotating them a half-turn each.
Processor (CPU) 11.3.3 Removing the CPU Figure 264: Removing the CPU frame Ê Release the four hooks (see circles). Ê Carefully twist the CPU back and forth to detach the CPU frame from the heat sink (see arrows). This may be necessary due to the adhesive quality of the thermal paste located between the heat sink and CPU.
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Processor (CPU) Figure 265: Removing the CPU Ê Press the two noses in the direction of the arrows (1) and remove the CPU from the CPU frame (2). Ê Clean residual thermal paste from the CPU and the heat sink surface using a lint-free cloth and store the CPU in a save place.
Processor (CPU) 11.3.4 Applying the thermal paste to the CPU surface For Japan, the service engineer must follow the instruction provided separately. If the CPU upgrade or replacement kit contains a new CPU heat sink, a thin layer of thermal compound has already been pre-applied to its lower surface.
Processor (CPU) Figure 267: Applying thermal paste Ê Apply a small streak of thermal paste (see description above) to the center of the CPU surface as shown. CAUTION! Do not mix different types of thermal paste. 11.3.5 Installing the CPU and heat sink Ê...
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Processor (CPU) When the system is powered on after a CPU has been replaced or upgraded, the Global Error indicator will start flashing with the message CPU has been changed. This only indicates that the CPU configuration has been altered. There is no technical problem.
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Processor (CPU) Upgrade and Maintenance Manual TX2550 M4...
Accessible drives Safety notes CAUTION! Before installing an accessible drive, acquaint yourself with the ● drive's user documentation. When inserting an accessible drive into the server, ensure not to ● pinch or strain any connected cables. When installing an accessible drive, hold it by its sides. Applying force ●...
Accessible drives 12.1 Basic information Accessible drive bays PRIMERGY TX2550 M4 server offers three 5.25-inch accessible drive bays for ODDs and backup drives. 5.25 inch x 1.6 inch Figure 268: Accessible drives mounting order (rack model) Figure 269: Accessible drives mounting order (floorstand model)
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Accessible drives Mounting order for accessible drives 5.25“ SL ODD 5.25“ SL ODD Bay 1 5.25“ x 1.6“ 5.25“ x 1.6“ 3.5“ HDD 3.5“ HDD Bay 2 5.25“ x 1.6“ 5.25“ x 1.6“ 8 x 2.5“ HDD 3.5“ HDD Bay 3 5.25“...
Accessible drives 12.2 Installing accessible drives Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Slotted screw driver (for bending in or out accessible drive mounting brackets) 12.2.1 Preliminary steps "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê...
Accessible drives 12.2.3 Installing mounting brackets to RDX backup drives This section applies not for Japan. Backup drive mounting brackets are contained in mounting kit S26361-F3753- E1 (to be ordered separately with the backup drive). No new mounting brackets are available when replacing a backup drive during service.
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Accessible drives Figure 273: Securing mounting brackets to an RDX backup drive Ê Secure the backup drive mounting brackets to the RDX backup drive with two screws per bracket as shown. Upgrade and Maintenance Manual TX2550 M4...
Accessible drives 12.2.4 Installing an accessible drive Figure 274: Mounting brackets in right position Ê Ensure that the four mounting brackets in the desired accessible drive bay have not been bent inwards as for installing HDD extension boxes. If applicable, bend the mounting brackets back to the original positions (see close-up).
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Accessible drives Figure 275: Inserting the accessible drive Ê Insert the ODD into its installation bay and carefully push in until it lines up with the front panel. CAUTION! For installing an LTO drive: ensure that the power cables routed behind the accessible drive cage are not trapped when pushing the LTO drive in its bay.
Accessible drives 12.2.5 Example: Connecting cables to the ODD Figure 276: Example: Connecting ODD cables to the ODD TX2550 M4 Upgrade and Maintenance Manual...
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Accessible drives Figure 277: Example: Connecting and routing ODD cables Ê Connect the SATA cable C3 from the accessible drive (figure 276, 1) to the connector "SATA ODD" on the system board (figure 277, 1). Upgrade and Maintenance Manual TX2550 M4...
Accessible drives Ê Connect the power adapter cable C25 to the accessible drive (figure 276, 2). Ê Connect the power adapter cable C25 to a free connector of the power cable C8 (figure 276, 3). Ê Connect the power cable C8 to the connector "ODD" on the system board (figure 277, 2).
Accessible drives 12.2.6 Concluding steps Ê If applicable, install the expansion card, see section "Installing an expansion card" on page 312. Ê Install the fan bridge, see section "Handling fan bridges" on page 90 Ê If applicable, "Installing the riser module" on page 85 "Installing the system air duct"...
Accessible drives 12.3 Removing accessible drives Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: tool-less 12.3.1 Preliminary steps "Locating the defective server" on page 49 Ê "Removing backup and optical disk media" on page 108 Ê "Verifying and configuring the backup software solution" on page 109 Ê...
Accessible drives 12.3.2 Removing an accessible drive Ê Remove all cables from the accessible drive. Ê Disengage the accessible drive locking bar, see section "Opening the accessible drive locking bar" on page Figure 278: Removing the accessible drive Ê Carefully pull the accessible drive out of its installation bay. Ê...
Accessible drives 12.3.4 Concluding steps Ê If applicable, install the expansion card, see section "Installing an expansion card" on page 312. Ê Install the fan bridge, see section "Handling fan bridges" on page 90 Ê If applicable, "Installing the riser module" on page 85 "Installing the system air duct"...
Accessible drives Ê If applicable, "Removing the riser module" on page 84 Ê If applicable, remove the expansion card, see section "Removing an expansion card" on page 318. Ê Remove the fan bridge, see section "Handling fan bridges" on page 12.4.2 Removing the defective accessible drive Ê...
Accessible drives 12.5.1.2 Installing the ultraslim ODD into the HDD extension box Figure 279: Removing the ultraslim ODD dummy cover Ê Remove the ultraslim ODD dummy cover. CAUTION! Keep the dummy cover for future use. If a ultraslim ODD is removed and not immediately replaced by a new one, a ultraslim ODD dummy cover must be replaced in the slot to comply with applicable EMC regulations and satisfy cooling requirements.
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Accessible drives Figure 280: Removing the ultraslim ODD latch Ê Remove the two screws from the green ODD latch attached to the ODD carrier (see circles). Ê Remove the locking latch from the ODD carrier. Figure 281: Installing the locking latch on the ultraslim ODD Ê...
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Accessible drives Figure 282: Installing the ultraslim ODD on the HDD extension box Ê Insert the ultraslim ODD into its bay until it locks into place (see close-up). Figure 283: Connecting cables to the ultraslim ODD Ê Connect the power cable to the slimline ODD (1). Ê...
Accessible drives 12.5.1.3 Installing the 4x 3.5-inch HDD extension box Ê Install the 4x 3.5-inch HDD extension box, see section "Installing the 4x 3.5- inch HDD extension box" on page 251. Ê Connect the SATA cable and the power cable, see "Example: Connecting cables to the ODD"...
Accessible drives 12.5.2 Removing the ultraslim ODD Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Phillips PH2 / (+) No. 2 screw driver 12.5.2.1 Preliminary steps "Removing backup and optical disk media" on page 108 Ê "Shutting down the server" on page 52 Ê...
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Accessible drives Figure 284: Removing the ultraslim ODD from the extension box Ê Pull down the locking latch (1). Ê Remove the ultraslim ODD (2). Figure 285: Removing the locking latch from the ultraslim ODD Ê Remove the two screws (1). Ê...
Accessible drives Ê If the removed ultraslim ODD is not to be replaced by a new drive: Ê Secure the locking latch to the ultraslim ODD with its two original screws to the HDD cage (see figure 280). Ê Insert the ultraslim ODD dummy cover (see figure 279). 12.5.2.4 Installing the 4x 3.5-inch HDD extension box Ê...
Accessible drives "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê "Getting access to the component" on page 54 Ê Removing the front cover is not required in order to replace the ultraslim ODD in the 4x 3.5-inch HDD extension box. "Removing the system air duct"...
Accessible drives "Connecting the power cord" on page 81 Ê "Switching on the server" on page 82 Ê 12.6 Ultraslim ODD in ultraslim ODD adapter 12.6.1 Installing the ultraslim ODD Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: – Phillips PH0 / (+) No. 0 screw driver –...
Accessible drives 12.6.1.2 Installing the ultraslim ODD into the ultraslim ODD adapter Figure 286: Removing the ultraslim ODD dummy cover - ultraslim ODD adapter Ê Remove the ultraslim ODD dummy cover from the ultraslim ODD adapter. CAUTION! Keep the dummy cover for future use. If a ultraslim ODD is removed and not immediately replaced by a new one, a ultraslim ODD dummy cover must be replaced in the slot to comply with applicable EMC regulations and satisfy cooling requirements.
Accessible drives Figure 288: Installing the ultraslim ODD in the ultraslim ODD adapter (B) Ê Secure the ultraslim ODD to the ultraslim ODD adapter with two screws (see circles). Ê Connect the power cable C23 and the SATA cable C11 to the ultraslim ODD (see figure 283).
Accessible drives 12.6.2 Removing the ultraslim ODD Upgrade and Repair Unit Hardware: 10 minutes (URU) Tools: Phillips PH0 / (+) No. 0 screw driver 12.6.2.1 Preliminary steps "Removing backup and optical disk media" on page 108 Ê "Shutting down the server" on page 52 Ê...
Accessible drives Figure 289: Removing the ultraslim ODD from the ultraslim ODD adapter Ê Remove the two screws (1). Ê Remove the ultraslim ODD (2). Ê If the removed ultraslim ODD is not to be replaced by a new drive: Ê...
Accessible drives 12.6.3.3 Installing the new ultraslim ODD Ê Install the ultraslim ODD, see section "Installing the ultraslim ODD into the ultraslim ODD adapter" on page 399. Ê Install the ultraslim ODD adapter, see section "Installing an accessible drive" on page 379.
Front panel Safety notes CAUTION! When inserting the front panel module into the server, ensure not to ● pinch or strain any connected cables. Circuit boards and soldered parts of internal options are exposed and ● can be damaged by static electricity. Always discharge static build-up (e.g.
Front panel Note on system information backup/restore The front panel (front panel module, front panel board or front panel on QRL) contains the Chassis ID EPROM that contains system information like server name and model, housing type, serial number and manufacturing data. To avoid the loss of non-default settings when replacing the system board, a backup copy of important system configuration data is automatically stored from the system board NVRAM to the Chassis ID EPROM.
Front panel 13.1.2 Removing the front panel module Removing front panel cables from the system board Figure 290: Disconnecting the front panel cables Ê Disconnect the front panel cable from the system board (1). Ê Disconnect the front USB cable from the system board (2). Ê...
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Front panel Figure 291: Opening the accessible drive locking bar The front cover (floorstand model) / rack front cover (rack model) does not need to be removed in order to replace the front panel module. In the figures, the front cover / rack front cover has been removed for illustration purposes only.
Front panel 13.1.3 Removing cables from the front panel module Figure 293: Removing the front panel cables Ê Open the cable tie (1) and remove the front panel cable (2). Ê Remove the two screws (3) and remove the front USB cable (4). 13.1.4 Connecting cables to the front panel module Ê...
Front panel 13.1.5 Installing the front panel module Installing the front panel module Figure 294: Installing the front panel module Ê Insert the front panel module into its installation bay and carefully push in until the front screw hole on the front panel frame lines up with the centering pin on the locking bar.
Front panel Connecting front panel cables to the system board Figure 296: Disconnecting the front panel cables Ê Run the front panel cables through the cable guide (3). Ê Connect the front panel cable to the system board (1). Ê Connect the front USB cable to the system board (2). 13.1.6 Concluding steps Ê...
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Front panel Ê Store the system information of your server on the Chassis ID EPROM integrated into the front panel board. For more information on how to obtain and use the ChassisId_Prom Tool, see section "Using the Chassis ID Prom Tool"...
System board and components Safety notes CAUTION! Devices and components inside the server remain hot after ● shutdown. After shutting down the server, wait for hot components to cool down before installing or removing internal options. Circuit boards and soldered parts of internal options are exposed and ●...
System board and components 14.1 Basic information CMOS battery ● The real-time clock is powered by a lithium coin cell (CMOS battery) when mains get lost. This cell lasts up to five years, depending on ambient temperature and use. If the CMOS battery is depleted or falls below minimum voltage levels, it need to be replaced immediately.
System board and components 14.2 CMOS battery 14.2.1 Replacing the CMOS battery Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less; recommended: tooth pick Safety notes CAUTION! The CMOS battery (CR2032) must be replaced with an identical ● battery or with a battery type recommended by the manufacturer. Keep lithium batteries away from children.
System board and components 14.2.1.2 Replacing the defective CMOS battery Figure 297: Replacing the CMOS battery Ê Press the locking spring into direction of the arrow (1), so that the CMOS battery jumps out of its socket. Ê Remove the CMOS battery (2). CAUTION! Sharp tools such as screw drivers might damage system board components in case of slipping.
System board and components 14.3 Trusted Platform Module (TPM) There are different TPM kits available. The procedures of installing, removing and replacing are identic. Figure 298: TPM SPI installation kit TPM SPI (Trusted Platform Special screw for TPM Module) TPM spacer TPM bit insert for TPM special screw The black TPM spacer is...
System board and components 14.3.1 Installing the TPM Field Replaceable Unit Hardware: 5 minutes (FRU) Software: 5 minutes Tools: – Bit screw driver – TPM bit insert For Japan: – TPM module fixing tool (S26361-F3552-L909) 14.3.1.1 Preliminary steps "Suspending BitLocker functionality" on page 105 Ê...
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System board and components Figure 300: TPM bit insert Ê Attach the TPM bit insert or TPM module fixing tool (Japan) to a bit screw driver. Figure 301: Installing the TPM Ê Connect the TPM to the system board (1). Ê...
System board and components 14.3.1.3 Concluding steps Ê If applicable, "Installing the riser module" on page 85 "Installing the PCI air duct" on page 87 Ê "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê "Switching on the server" on page 82 Ê...
System board and components 14.3.2 Removing the TPM Field Replaceable Unit Hardware: 30 minutes (FRU) Tools: Removing the system board: – Phillips PH2 / (+) No. 2 screw driver / hexagon screw driver 5 mm Removing the TPM: – Bit screw driver –...
For more information on how to disable BitLocker drive encryption, see the Microsoft Knowledge Base. For more information, see the Fujitsu web pages. Ê Disable TPM in the system board BIOS. Proceed as follows: Ê Switch on or restart your server.
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System board and components Ê Lay the system board on a soft, antistatic surface with its component side facing down. Figure 302: Removing the TPM screw Ê Locate the slotted lower end of the TPM screw (1). Ê Carefully loosen the TPM screw using a thin slotted screw driver (e.g. watchmaker's screw driver) or the dedicated TPM screw driver (for Japan) (2).
System board and components Figure 303: Removing the TPM spacer Ê Using a pair of flat nose pliers, press together the hooks on the TPM spacer (see arrows) and remove it from the system board. If the TPM is to be replaced, the TPM spacer may remain on the system board.
System board and components 14.3.3 Replacing the TPM Field Replaceable Unit Hardware: 40 minutes (FRU) Tools: Removing the system board: – Phillips PH2 / (+) No. 2 screw driver Replacing the TPM: – Bit screw driver – TPM bit insert –...
System board and components 14.3.3.2 Removing the defective TPM Ê Remove the TPM, see section "Removing the TPM" on page 421. Ê Leave the TPM spacer on the system board when removing the defective TPM. 14.3.3.3 Installing the new TPM The TPM spacer is already present on the system board.
System board and components 14.4 iRMC microSD card The iRMC microSD card is necessary for using the embedded Lifecycle Management (eLCM) functionality of the iRMC. It requires a valid eLCM license key, which is always purchased together with the iRMC microSD card and activated through the iRMC web interface.
System board and components Figure 305: Installing the iRMC microSD card Ê With the label facing up, insert the iRMC microSD card into the microSD card slot (1) until it locks in place (2). The onboard position of the microSD card slot can be found in section "Connectors and indicators on the system board"...
System board and components 14.4.2 Removing the iRMC microSD card Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: a pair of side-cutting pliers 14.4.2.1 Preliminary steps "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê...
System board and components 14.4.2.3 Concluding steps Ê If applicable, install the riser module, see section "Installing the riser module" on page "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê "Switching on the server" on page 82 Ê...
System board and components 14.4.3.2 Replacing the iRMC microSD card Ê Remove the defective iRMC microSD card, see section "Removing the iRMC microSD card" on page 429. CAUTION! The microSD card contains customer information. After replacing the microSD card, hand the defective card over to the customer. If the customer requests disposal of the defective microSD card, proceed as follows: Ê...
System board and components 14.5 M.2 SSD The system board offers two M.2 slots (Key M) with support for 42 mm, 60 mm, 80 mm and 110 mm long M.2 SSDs. With the M.2 SSD an internal SSD is offered. This SSD can be configured as a boot device or data storage device. 14.5.1 Installing an M.2 SSD Upgrade and Repair Unit Hardware: 5 minutes...
System board and components Ê Install the hegaxon stand-off on the right position depending on the length of the M.2 SSD. Figure 309: Installing the M.2 SSD Ê With the label facing up, insert the M.2 SSD into the M.2 slot. Figure 310: Fastening the M.2 SSD Ê...
VMware Knowledge Base 2145210. http://kb.vmware.com/s/article/2145210 For Japan In order to setup the ESXi, see the corresponding version of the "VMware vSphere Software Description" from the following URL and reinstall ESXi to the M.2 SSD. http://jp.fujitsu.com/platform/server/primergy/software/vmware/manual/ TX2550 M4 Upgrade and Maintenance Manual...
System board and components 14.5.2 Removing the M.2 SSD Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: – Phillips PH1 / (+) No. 1 screw driver – Hexagon screw driver (for moving the screw to another bolt) 14.5.2.1 Preliminary steps "Shutting down the server"...
System board and components Figure 312: Removing the M.2 SSD (B) Ê Pull the M.2 SSD out of its slot. Ê If no new M.2 SSD will be installed: Ê Fasten the screw to the corresponding bolt (see orange circles in figure 308) depending on the M.2 slot.
System board and components 14.5.3.1 Preliminary steps "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê "Getting access to the component" on page 54 Ê "Removing the system air duct" on page 67 Ê...
System board and components 14.6 Dual microSD 64GB Enterprise 14.6.1 Installing the Dual microSD 64GB Enterprise Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less 14.6.1.1 Preliminary steps "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê...
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System board and components Figure 314: Inserting the Dual microSD 64GB Enterprise into the holder Ê Insert the Dual microSD 64GB Enterprise into a slight angle into the holder. Ê Push down the Dual microSD 64GB Enterprise until it clicks in (see arrow). Figure 315: Connecting cables to the Dual microSD 64GB Enterprise Ê...
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System board and components Figure 316: Connecting the cables to the system board Ê Connect the cable C41 to the connector "USB3.0 INT1" on the system board (1). Ê Connect the cable C42 to the connector "ROC" on the system board (2). TX2550 M4 Upgrade and Maintenance Manual...
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System board and components Figure 317: Mounting positions on the system air duct Ê The mounting position is located on the system air duct: FBU 1 FBU 2 or Dual microSD 64GB Enterprise Ê Install the system air duct, see section "Installing the system air duct"...
System board and components Figure 318: Installing the Dual microSD 64GB Enterprise onto the system air duct Ê Place the holder on the shoulder screw caps of the system air duct (1). Ê Push the holder in direction of the arrow until it engages (2). 14.6.1.3 Concluding steps "Reassembling"...
System board and components 14.6.2 Removing the Dual microSD 64GB Enterprise Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: tool-less 14.6.2.1 Preliminary steps "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê "Getting access to the component"...
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System board and components Ê Remove the system air duct, see section "Removing the system air duct" on page Figure 320: Disconnecting the cables from the system board Ê Disconnect both cables (C41, C42) from the system board (1, 2). Figure 321: Disconnecting the cables from the Dual microSD 64GB Enterprise Ê...
System board and components Figure 322: Removing the Dual microSD 64GB Enterprise from the holder Ê Push on the green locking handle (see circle) and remove the Dual microSD 64GB Enterprise in a slight angle from the holder (see arrow). 14.6.2.3 Concluding steps "Installing the system air duct"...
System board and components "Disconnecting the power cord" on page 53 Ê "Getting access to the component" on page 54 Ê 14.6.3.2 Replacing the Dual microSD 64GB Enterprise Ê Remove the defective Dual microSD 64GB Enterprise, see section "Removing the Dual microSD 64GB Enterprise" on page 444.
System board and components 14.6.3.3 Concluding steps "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê "Switching on the server" on page 82 Ê 14.6.4 Replacing the microSD card Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: a pair of side-cutting pliers 14.6.4.1 Preliminary steps...
System board and components Ê Using a pair of side-cutting pliers, cut the microSD card in half. Ê Install the new microSD card on the Dual microSD 64GB Enterprise. Proceed as described in the following: Ê With the label facing up, insert the microSD card into the microSD slot on the controller until it locks in place (see figure 324 on page 447).
System board and components 14.7 System board 14.7.1 Replacing the system board Field Replaceable Unit Hardware: 50 minutes (FRU) Software: 10 minutes Tools: Replacing the system board: – Phillips PH2 / (+) No. 2 screw driver – hexagon screw driver 5 mm (for OCP bolts) –...
System board and components CAUTION! – Before replacing the system board, ask the customer whether TPM functionality is used. – If the customer is using TPM functionality, remove the TPM from the old system board and install it on the new system board. Advise your contact persons that they must provide you with all recovery keys which belong to the system to restore them in the TPM later.
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System board and components "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê Ê Disconnect all external cables. Ê Remove the PSUs, see section "Removing a PSU" on page 145. "Getting access to the component" on page 54 Ê...
System board and components 14.7.1.2 Removing the defective system board Ê Disconnect all cables from the system board. Figure 325: Removing the system board Ê Remove the 13 screws (see blue circles, orange circles show the centering bolts) from the system board. Ê...
System board and components Ê Place the removed and the new system board on an antistatic surface. Ê Remove the TPM, see section "Removing the TPM" on page 421. 14.7.1.3 Installing the new system board For the cable plan see chapter "Appendix B"...
System board and components – SATA cable for ODD (if applicable) Run the SATA ODD as shown in figure 277. – Power cable for ODD (if applicable) – OOB cable (if applicable) 14.7.1.4 Concluding steps Ê If applicable, "Installing an M.2 SSD" on page 432 Ê...
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System board and components This only indicates that the CPU configuration has been altered. There is no technical problem. Please proceed as follows: Ê Restart your server. Ê As soon as the startup screen appears, press the [F2] function key to enter the BIOS. If a password is assigned, enter the password and press [Enter].
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System board and components Ê If applicable, reconfigure your network settings in the operation system according to the original configuration of the replaced controller (expansion card or onboard). Configuration of network settings should be performed by the customer. For more information, see section "Note on network settings recovery"...
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System board and components Upgrade and Maintenance Manual TX2550 M4...
Serial interface 15.1 Serial interface 15.1.1 Installing the serial interface Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: – flat screw driver – hexagon screw driver 5 mm The slot brackets contained in the kit are not used in this server. 15.1.1.1 Preliminary steps "Shutting down the server"...
Serial interface 15.1.1.2 Breaking out the metal cover Figure 326: Breaking out the metal cover Ê If applicable, break out the metal cover from the rear by using a flat screw driver (see close-up) Ê Insert the serial interface from inside and secure it with the two hexagon bolts UNC 4-40 (see circles).
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Serial interface Figure 327: Removing the bolts from the serial interface Ê Remove the two hexagon bolts. Figure 328: Installing the serial interface Ê Connect the cable to the connector "SERIAL" on the system board (see oval). Bearbeitungsstand Bestellnummer...
Serial interface Figure 329: Connecting the serial interface cable Ê Insert the serial interface into the opening. Ê Fasten the serial interface with two hexagon bolts (see circles). 15.1.1.4 Concluding steps "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê...
Serial interface 15.1.2 Removing the serial interface Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: hexagon screw driver 5 mm 15.1.2.1 Preliminary steps "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê "Getting access to the component"...
Serial interface 15.1.3 Replacing the serial interface Upgrade and Repair Unit Hardware: 5 minutes (URU) Tools: hexagon screw driver 5 mm 15.1.3.1 Preliminary steps "Shutting down the server" on page 52 Ê "Disconnecting the power cord" on page 53 Ê "Getting access to the component"...
Converting a floorstand model to a rack model Field Replaceable Unit Average task duration: (FRU) 20 minutes Tools: – Phillips PH2 / (+) No. 2 screw driver – Slotted screw driver Safety notes For more information, see chapter "Important information" on page 16.1 Preliminary steps "Shutting down the server"...
Converting a floorstand model to a rack model 16.2 Converting a floorstand model to a rack model Removing the right side cover Figure 330: Removing the bolt Ê If applicable, remove the bolt (see circle). Upgrade and Maintenance Manual TX2550 M4...
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Converting a floorstand model to a rack model Figure 331: Removing the right side cover (A) Ê Remove three screws on the server rear (see circles). TX2550 M4 Upgrade and Maintenance Manual...
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Converting a floorstand model to a rack model Figure 332: Removing the right side cover (B) Ê Slide the right side cover towards the server rear as far as it will go. Ê Ensure that the three hooks on the right side cover rest in the wide ends of the slots on the upper chassis edge (see close-up).
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Converting a floorstand model to a rack model Ê Lift off and remove the right side cover. The right side cover is no longer required. Ê Leave the server in its upside down position. Removing glider feet Figure 333: Removing glider feet Ê...
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Converting a floorstand model to a rack model Removing the accessible drive cage Ê Remove the front panel module, see section "Removing the front panel module" on page 407. Ê If applicable, remove all accessible drives, see section "Removing an accessible drive"...
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Converting a floorstand model to a rack model Figure 335: Detaching the accessible drive cage (B) Ê Remove two screws from the right chassis edge (1). Ê Remove two screws from the top edge of the chassis (2). TX2550 M4 Upgrade and Maintenance Manual...
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Converting a floorstand model to a rack model Figure 336: Removing the accessible drive cage Ê Slightly lift up the accessible drive cage to disengage its front bottom edge from the slot on the chassis floor (1). Ê Slide the accessible drive cover from under the chassis frame as shown (2). Ê...
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Converting a floorstand model to a rack model Changing the position of the threaded bolt Figure 337: Changing the position of the threaded bolt Ê Turn the accessible drive cover with its "RACK" stamping facing up (1, see close-up). Ê Remove the threaded bolt from the upper edge of the accessible drive cage (2).
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Converting a floorstand model to a rack model Reinstalling the accessible drive cage Figure 338: Installing the accessible drive cage Ê With its "RACK" stamping facing up, lower the accessible drive cage into the chassis (1). Ê Slide the accessible drive cage towards the server front as far as it will go (2).
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Converting a floorstand model to a rack model Figure 339: Securing the accessible drive cage (A) Ê Secure the accessible drive cage with two screws to the right chassis edge (1). Ê Secure the accessible drive cage with two screws to the top edge of the chassis (2).
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Converting a floorstand model to a rack model Figure 340: Securing the accessible drive cage (B) Ê Carefully turn the server upside down. At least two people are needed to turn over a fully equipped server. Remove HDDs and PSUs in order to facilitate the task. Ê...
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Figure 342: Installing rack mounting brackets Ê Fit the rack mounting bracket with the FUJITSU logo on the two hooks on the right side of the rack front bezel (1). Ê Firmly press down on the rack mounting bracket until it is fully seated in the rack front bezel (2).
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Converting a floorstand model to a rack model Figure 343: Installing accessible drive dummy covers Ê If available, reinstall all accessible drive dummy covers into their original locations (rotated by 90 degrees): Ê Ensure that an accessible drive filler cover has been installed in every empty drive bay.
Converting a floorstand model to a rack model 16.3 Concluding steps "Installing the top cover" on page 70 Ê Ê Install the support bracket and rack mounting rails in the rack as described in the "Rack Mounting Kit - RMK-F2 Drop-In" Mounting Instructions. The document is available online.
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Converting a floorstand model to a rack model Upgrade and Maintenance Manual TX2550 M4...
Cabling 17.1 Replacing the intrusion switch cable Field Replaceable Unit Average task duration: (FRU) 10 minutes Tools: Phillips PH2 / (+) No. 2 screw driver 17.1.1 Preliminary steps "Locating the defective server" on page 49 Ê "Shutting down the server" on page 52 Ê...
Cabling 17.1.2 Removing the intrusion switch cable Figure 344: Disconnecting the intrusion switch cable Ê Disconnect the intrusion switch cable from the system board (1). Figure 345: Removing the intrusion switch cable from the cable clamps Upgrade and Maintenance Manual TX2550 M4...
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Cabling Ê Remove the intrusion switch cable from the cable guide (1) and the two cable clamps (2) on the HDD cage. Figure 346: Removing the intrusion switch holder (A) Ê Remove one screw from the intrusion switch holder as shown. Replacing the intrusion switch cable is illustrated by the example of the 2.5-inch HDD model.
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Cabling Figure 348: Removing the intrusion switch cable (B) Ê Slide back the intrusion switch holder until it disengages from the HDD bay top cover. Ê Remove the defective intrusion switch holder. Upgrade and Maintenance Manual TX2550 M4...
Cabling 17.1.3 Installing the intrusion switch cable The rubber bumper is only necessary in case of rack model configuration. Figure 349: Attaching a rubber bumper to the front intrusion switch In case of rack model configurations, a rubber bumper needs to be attached to the front intrusion switch as described below.
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Cabling Figure 350: Installing the intrusion switch cable (A) Ê Place the new intrusion switch holder on the HDD bay top cover as shown. Ê Slide the intrusion switch holder under the front chassis rim as far as it will Figure 351: Installing the intrusion switch cable (B) Ê...
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Cabling Figure 352: Removing the intrusion switch cable from the cable clamps Ê Run the intrusion switch cable through the cable clamps (2) on the HDD cage and the cable guide (1). Figure 353: Disconnecting the intrusion switch cable Ê Connect the intrusion switch cable to the system board (1). For the cable plan see chapter "Appendix B"...
Cabling 17.1.4 Concluding steps Ê Install the fan bridge, see section "Handling fan bridges" on page 90 "Installing the system air duct" on page 68 Ê "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê "Switching on the server" on page 82 Ê...
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Cabling For other configurations see the cable plans in chapter Appendix B. Ê Disconnect the defective OOB cable from all connectors. Figure 354: Connecting the OOB cable - example for two HDD backplanes and extension box Ê Connect the OOB cable depending on your configuration: Pos.
Cabling 17.2.3 Concluding steps Ê Install the fan bridge, see section "Handling fan bridges" on page 90 "Installing the system air duct" on page 68 Ê "Reassembling" on page 68 Ê "Connecting the power cord" on page 81 Ê "Switching on the server" on page 82 Ê...
Appendix A 18.1 Mechanical overview 18.1.1 Server front TX2550 M4 Upgrade and Maintenance Manual...
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Appendix A 2.5-inch HDD/SSD model Figure 355: Server front 2.5-inch HDD/SSD model - example TX2550 M4 (rack model) Figure 356: Server front 2.5-inch HDD/SSD model - example TX2550 M4 (floorstand model) Pos. Component 2.5-inch HDDs / SSDs / dummy modules ODD / 5.25-inch dummy module ID card 8x 2.5-inch HDD extension box / 8x 2.5-inch PCIe SSD extension box...
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Appendix A 3.5-inch HDD model Figure 357: Server front 3.5-inch HDD model - example TX2550 M4 (rack model) Figure 358: Server front 3.5-inch HDD model - example TX2550 M4 (floorstand model) Pos. Component 3.5-inch HDDs / dummy modules ID card 4x 3.5-inch HDD extension box Front panel module TX2550 M4...
Appendix A 18.1.2 Server rear Figure 359: Server rear - example TX2550 M4 (rack model) Pos. Component Up to 2 PSUs /dummy cover PCI slot 9 PCI slot 8, for OCP module (optional) PCI slot 5, 6, 7, available if a riser card is installed (optional) PCI slot 4, for riser card (optional) PCI slots 1, 2, 3 (for CPU 1) Upgrade and Maintenance Manual...
Appendix A 18.1.3 Server interior Figure 360: Server interior - example TX2550 M4 floorstand low performance variant Figure 361: Server interior - example TX2550 M4 floorstand high performance variant TX2550 M4 Upgrade and Maintenance Manual...
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Appendix A Pos. Component Up to 2 PSUs Front panel module / dummy cover ODD (option) / dummy cover HDDs in different configurations Fan bridge Main memory Up to 2 CPUs OCP module (option) Riser module Upgrade and Maintenance Manual TX2550 M4...
Appendix A 18.2 Connectors and indicators 18.2.1 Connectors and indicators on the system board 18.2.1.1 Onboard connectors Front Panel PSU2 MAIN PSU2 EXT PWR1 PWR2 PWR3 PWR4 Intrusion Front Panel 1 PSU1 PSU 2 USB3.0 USB3.0 USB2.0 Internal Front CTRL Internal CPU 2 DIMM 1J CPU 2 DIMM 1H...
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Appendix A No. Print Description Connector for Dual microSD 64GB Enterprise cable USB3.0 FRONT Front USB connector PWR 1-4 Power connectors for HDD backplanes I2C2 not used PWR ODD Power ODD FP 2 Front panel connector (Front panel on QRL) INTR Intrusion switch connector FRONTPANEL1...
Appendix A 18.2.1.2 Onboard indicators and controls Figure 363: Onboard indicators and Indicate CSS button of system board D3386 Pos. Description Indicate CSS button LEDs A, B and C are visible from the outside on the server rear. All other LEDs are only visible if the top cover has been opened.
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Appendix A Indicator Status Description A - Identification The server has been highlighted using ServerView Operations Manager, iRMC web blue on interface or the ID button on the front panel for easy identification. The server has been highlighted for easy blue flashing identification using the iRMC (AVR) with disabled local VGA output.
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Appendix A Indicator Status Description M - Standby orange on All standby voltages ok Power N - Main Power green on All main voltages ok O- MBC green on PSU power ok P - MBC orange on MBC error T - M.2 SSD orange on M.2.
Appendix A 18.2.2 Server front 18.2.2.1 Indicators on the front panel Figure 364: Indicators on the front panel Pos. Label Indicator Status Description The server has been highlighted using ID indicator, ServerView Operations Manager, see also blue on iRMC web interface or the ID button on "iRMC- the front panel for easy identification.
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Appendix A Pos. Label Indicator Status Description No critical event detected (non CSS component). Prefailure event detected (non CSS Global Error orange on component). indicator, see also Non CSS component failure detected. "iRMC- Possible causes: related – System is out of the specified status temperature range orange...
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Appendix A Pos. Label Indicator Status Description – The server is switched off and connected to the mains (standby mode). – The server has been switched on but Power Cycle Delay settings delay it from turning on for a green on specified time.
Appendix A HDD prefailure detection Depending on your hardware configuration HDD prefailure detection will be supported. The requirements are: – iRMC Firmware 7.14 or later – supported OOB RAID system 18.2.2.2 Indicator on the ODD Figure 365: Indicator on the ODD Pos.
Appendix A 18.2.2.3 Indicators on the hot-plug HDD/SSD module Figure 366: Indicators on the hot-plug HDD/SSD module Pos. Label Indicator Status Description The HDD/SSD is inactive. Access indicator green on The HDD/SSD being accessed No HDD/SSD error detected. An HDD/SSD error has been detected.
Appendix A 18.2.3 Server rear 18.2.3.1 Connectors on the I/O panel Figure 367: I/O panel Serial connector (optional)* 2 USB connectors (USB 3.0) Shared LAN connector Video connector (VGA) LAN connector Management LAN connector (for iRMC S5 server management function) 2 USB connectors (USB 3.0) The serial interface COM1 can be used as the standard interface or for communication with iRMC.
Appendix A Note for LAN connectors on OCP modules The LAN connectors on the OCP modules are numbered in ascending order from top to bottom beginning with “0”. 18.2.3.2 Indicators on the I/O panel ID, CSS and Global Error indicators Figure 368: ID, CSS and Global Error indicators Upgrade and Maintenance Manual TX2550 M4...
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Appendix A Pos. Indicator Status Description The server has been highlighted using ID indicator, ServerView Operations Manager, iRMC web see also blue on interface or the ID button on the front panel for "iRMC- easy identification. related status The server has been highlighted for easy blue signals"...
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Appendix A iRMC-related status signals Global error ID indicator Description indicator A remote connection has been blue flashing established. Local VGA output has been disabled during the remote session. An emergency flash of the iRMC firmware blue flashing orange flashing is in progress.
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Appendix A LAN indicators Figure 369: LAN indicators Pos. Indicator Status Description green on LAN connection established LAN link / transfer no LAN connection indicator green flashing data transfer in progress yellow on traffic a transfer rate of 1 Gbit/s LAN speed green on traffic a transfer rate of 100 Mbit/s...
Appendix A 18.2.3.3 Indicators on PSUs (slide-in units) Figure 370: PSU status indicator (AC PSU) Pos. Indicator Status Description green flashing The server is switched off, but mains voltage is present (standby mode). green on The server is switched on and operating properly.
Appendix A Setting Status Description Default BIOS Flash Write Protect BIOS Flash Write Protect enabled Default Flash Security Disable Flash security disabled 18.4 Minimum startup configuration Field Replaceable Units (FRU) If the server does not start up or other problems occur, it may be necessary to take the system down to its most basic configuration in order to isolate the defective component.
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Appendix A The minimum startup configuration consists of the following components and cables: Components Notes System board no TPM or expansion cards installed 1 CPU with CPU heat sink installed in CPU slot CPU 1 1 memory module installed in DIMM slot 1A Front panel module without connected USB3.0 1 PSU...
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Appendix A Upgrade and Maintenance Manual TX2550 M4...
Appendix B The following documents are available in this appendix: – "Cable plan for FUJITSU Server PRIMERGY TX2550 M4 Reference Manual" – "List of Released Adapters incl. Installation sequence and priority" – "List of all used screws for PRIMERGY Servers - Assembled in Germany and Japan"...
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Appendix B Upgrade and Maintenance Manual TX2550 M4...
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System Cabling Overview - English Cable plan for FUJITSU Server PRIMERGY TX2550 M4 System Cabling Overview April 2018...
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Cable plan Contents Titelseite Contents List of used cables List of used cables (continuation) SysBoardConn BasicCabling Basic_PDB_red_PSU PowerCabling2x4x PowerCabling1x8x PowerCabling3x8x PowerCabling3x4x PowerCabling1x24x_1x8x PowerCabling_PCIeSSD PwerCabling_UltraSlimODD HDDCabling_3x4x_2xNHp_1Con_Exp HDDCabling_3x4x_1Con_Exp HDDCabling_1x8x_1Con HDDCabling_3x8x_1Con_Exp HDDCabling_1x24x_1x8x_1Con_Exp HDDCabling_2x8x_1xEP5x0i_nonExp HDDCabling_2x8x_2xEP4xxi/CP4xxi_nonExp HDDCabling_2x4x_1xEP5x0i_nonExp PCIeSSD_RetimerSL4orSL8Cabling PCIeSSD_RetimerSL8-9Cabling PCIeSSD_EP5x0iCabling AccDrv_LTO AccDrv_ODD_RDX Dual_Micro_SD_64GB_Enterprise COM_ext RAID_TFM_FBU02 RAID_TFM_FBU345 OOBCabling_2_Bpl OOBCabling_3_Bpl...
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Cable plan List of used cables Ref. Part number Name Routing Power T26139-Y4015-V305 CBL_FRONTPANEL BasicCabling T26139-Y3999-V505 CBL_USB30_650 BasicCabling AccDrv_ODD_RDX T26139-Y4028-V303 CBL_SATA_780 HDDCabling_1x8_1Con T26139-Y3922-V121 CBL_INTRUSION_SW BasicCabling PowerCabling1x24_1x8 T26139-Y3959-V311 CBL_PWR_4P_2x4P PowerCabling_PCIeSSD PowerCabling2x4 PowerCabling1x8 T26139-Y3959-V312 CBL_PWR_4P_6P PowerCabling3x8 PowerCabling3x4 PowerCabling1x24_1x8 PowerCabling2x4 PowerCabling1x8 T26139-Y3959-V307 CBL_PWR_4P_2x4P PowerCabling3x8 PowerCabling3x4 PowerCabling1x24_1x8...
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Cable plan Systemboard SysBoardConn D3386 FRONTPANEL 1 FP 2 USB3.0 FRONT USB3.0 INT VPP CPU1 VPP CPU2 INTR OOB FRONT HDD LED1 HDD LED2 PWR ODD SERIAL SATA 0-3 SATA 4-7 SATA ODD PWR 1 PWR 2 PWR 3 PWR 4 PSU2 MAIN PSU2 EXT PSU2 CTRL...
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Cable plan BasicCabling Systemboard D3386 Front Panel FRONTPANEL1 Front Panel USB 3.0 USB3.0 FRONT PWR ODD INTR Intrusion PWR 4 Front PWR 3 Side Door PWR 2 PWR 1 TX2550 M4...
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Cable plan Basic_PDB_red_PSU Systemboard D3386 PSU2 MAIN Power PSU2 EXT Distribution Board PSU2 CTRL PWR 12V 1 PWR ODD PWR 12V 2 INTR PWR 4 PWR 3 PWR 2 PWR 1 TX2550 M4...
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Cable plan AccDrv_LTO Systemboard D3386 ODD Data ODD PWR FRONTPANEL 1 ODD slim PWR USB3.0 FRONT RDX Data RDX PWR PWR ODD LTO Data LTO PWR INTR With Expander, With Expander, use next bpl use next bpl SAS Controller SAS BP2 slot1/3 X17 (PWR LTO) MLC2...
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Cable plan AccDrv_ODD_RDX Systemboard D3386 ODD Data ODD PWR SATA ODD ODD slim PWR USB3.0 INT1 RDX Data RDX PWR TX2550 M4...
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System Name: PRIMERGY TX2550 M4 CPU sockets #PCIe Slots of system Riser Option support (y/n) Overview and properties of System PCI devices and slots List of Released Adapters incl. Installation sequence and priority System PCI Slot # PCI Slot attached CPU #...
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System PCI Slot # PCI Slot attached CPU # CPU1 CPU1 CPU1 CPU1 CPU1 CPU1 CPU1 CPU2 CPU2 Riser Slot y/n Adapter Installation Sequence Order within Adapter Adapter Class Category Adapter Product Name Max # Category (Cluster) Description (Softwarepool) Adapter PFC EP LPe31000 1x 16Gb Emulex PFC EP LPe31002 2x 16Gb Emulex PFC EP QLE 2742 2x32Gb...
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List of all used screws for PRIMERGY Servers Assembled in Germany and Japan January 2017...
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/ JIS 1012 type A3C40137316 / LSZ: L3-25419-01 hexagon head C26192-Y10-C151 M3 x 3.5 mm 5 mm / cross black 0.6 Nm S301 M3 x 5 mm F6-SW2N3-05121 with spring Phillips PH2 silver 0.6 Nm and washer Copyright 2017 FUJITSU LIMITED...
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M3 x 6 mm F6-SW2N3-06121 with spring Phillips PH2 silver 0.6 Nm and washer M3 x 6 mm C26192-Y10-C111 Phillips PH2 silver 0.6 Nm countersink S308 M3 x 6 mm F6-SSA3-06121 Phillips PH2 silver 0.6 Nm countersink Copyright 2017 FUJITSU LIMITED...
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S506 C26192-Y10-C211 Phillips PH1 black 0,2 Nm M3 x 4,5 mm UNC standoff EOL: V26827-B408- hexagon screw 4-40 x 7,8 mm V989 S601 silver 0.6 Nm driver 5 mm bolt: 4,9 mm V26827-B265-V5 total: 12,7 mm Copyright 2017 FUJITSU LIMITED...
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5 mm / silver 0,6 Nm provided by screw with cross PZ2 chassis spacer. vendor) Denotation scheme S2xx : Screws M2x S3xx : Screws M3x S4xx : Screws M4x S5xx : Screws for special application S6xx : Bolts Copyright 2017 FUJITSU LIMITED...
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Description Old: “hexagon nut” 04. July 2017 Name of a tool for fastening hexagon bolt New: “hexagon spanner head” 05. July 2017 hexagon screw driver Changed part number of the 27. July 2017 S306 F6-SW2N3-06121 screw Copyright 2017 FUJITSU LIMITED...