Wsac-Pip1 - IBM iSeries Series Hardware Problem Analysis And Isolation

DANGER
To prevent a possible electrical shock from touching two surfaces with different electrical grounds, use one
hand, when possible, to connect or disconnect signal cables. (RSFTD004)
DANGER
To prevent a possible electrical shock, do not use the port tester during electrical storms. (RSFTD006)
DANGER
To prevent power from switching on automatically during service procedures, select manual or secure mode
on the system unit control panel or disconnect the cables that connect to J15 and J16 on the frame being
serviced. (RSFTD211)
Read and understand the following service procedures before using this section:
v Power on/off the system and logical partitions
v Determining a Primary or Alternative Console in the iSeries Service Functions
v Card removal and replacement in Remove and replace procedures.
v Locations and addresses

WSAC-PIP1

Note: If the console has a keyboard error, there may be a K on the display. See the workstation service
information for more information.
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions.
2. Ensure that your workstation meets the following conditions:
v The workstation that you are using for the console is powered on.
v The emulation program is installed and is working.
v The input/output adapter (IOA) is installed and the workstation console cable is attached.
Notes:
a. Card information: Hardware that is associated with 6A59 feature is the type 2745 card.
b. Cable information: The cable attaches directly to the IOA.
Did you find a problem with any of the conditions listed above?
v No: Continue with the next step.
v Yes: Correct the problem. Then, perform an IPL of the system.
This ends the procedure.
3. Perform the following to make dedicated service tool (DST) available:
a. If there is an alternative console, ensure that it is powered on.
b. Ensure that Manual mode on the control panel is selected (see iSeries Service Functions
c. Select function 21, Make DST Available on the control panel, and press Enter.
Does a display appear on either the console or any alternative console?
v No: Continue with the next step.
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iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation
information
).