Sp-Pip42; Sp-Pip43 - IBM iSeries Series Hardware Problem Analysis And Isolation

– Model 820 - System unit backplane - MB1 and power distribution board - PB1 (PB1 and MB1 are
included in the tower card)
– Model 825 - System unit backplane - CB1
– Models 830/SB2 with FC 9074 - System unit backplane (MB1)
– Models 840/SB3 - System unit backplane (MB1) and regulator board (RB1)
– Models 870 and 890 - System unit backplane
v Hardware Service Manager in the iSeries Service Functions
Service processor PIP procedures:

"SP-PIP42"

"SP-PIP43"

"SP-PIP44" on page 220
"SP-PIP45" on page 220
SP-PIP42: For use by authorized service providers.
This procedure is for IPL failures that terminate very early in the IPL. This error path is indicated when the
SRC data words scrolling automatically through control panel functions 11, 12 and 13 and the control
panel user interface buttons are not responsive.
If the control panel is NOT scrolling through the functions 11, 12 and 13 and the control panel user
interface DOES work, then go to "INT-PIP24 Service processor data collection" on page 115 instead of this
procedure.
1. Perform this procedure by selecting Manual mode on the control panel.
2. Record all of the SRC data words and describe the operation that was being attempted.
3. Attempt a recovery by selecting the white button on the control panel to IPL. (The IPL mode will
automatically change to attempt the recovery IPL using a different IPL mode.)
Does the control panel show the function 01 display?
v Yes: Continue with the next step.
v No: Perform the following:
a. Attempt the white button IPL a second time.
b. Then, follow the service actions for the SRC you recorded in the previous step.
4. The system has now IPLed past the original error, but to prevent the error from occurring again a
successful IPL to DST must be completed.
Select an alternate IPL media with a KNOWN GOOD level of code. Change the IPL mode to D using
control panel function 2. IPL to DST using the alternate IPL media.
5. Did the IPL to DST complete successfully?
v Yes: The service processor problem has been resolved. If this failure occurs again, the system may
require a slip install of Licensed Internal Code.
This ends the procedure.
v No: Follow the service actions for the new SRC. Go to "Starting point for all problems" on page 2.
This ends the procedure.
SP-PIP43: For use by authorized service providers.
This procedure is for IPL failures that terminate with SRC B1XX4609.
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iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation
information