IBM iSeries Series Hardware Problem Analysis And Isolation page 144

a. If the load-source disk unit in position 1 contains the correct level of Licensed Internal Code,
perform the following:
1) Select Manual mode and perform an IPL to DST (see Performing an IPL to DST in the
(TM)
iSeries Service Functions
Is the Disk Configuration Attention Report or Disk Configuration Warning Report displayed?
v Yes: Select option 5 on the Incorrect Licensed Internal Code Install message line. When the
Display Incorrect Licensed Internal Code Install display appears on the console, press Enter.
v No: The system is now using the correct load source.
This ends the procedure.
b. If the load-source disk unit in position 1 of the system unit does not contain the correct level of
Licensed Internal Code, restore the Licensed Internal Code to the disk unit in position 1 of the
system unit (see Utilities to Install and Restore Licensed Internal Code in the iSeries
Functions information).
This ends the procedure.
0020: The system appears to be a one disk unit system.
Select Manual mode and perform an IPL to DST (see Performing an IPL to DST in the iSeries
Functions
information).
This ends the procedure.
0021: The system password verification failed.
1. Select Manual mode and perform an IPL to DST (see Performing an IPL to DST in the iSeries
Service Functions
2. When prompted, enter the correct system password. If the correct system password is not available
perform the following:
a. Select Bypass the system password.
b. Have the customer contact the marketing representative immediately to order a new system
password from IBM
This ends the procedure.
0022: A different compression status was expected on a reporting disk unit.
Accept the warning. The reported compression status will be used as the current compression status.
This ends the procedure.
0023: There is a problem with a disk unit subsystem. As a result, there are missing disk units in the
system. The system is capable of IPLing in this state.
1. Select DST using Function 21 (see Control Panel Functions in the iSeries
information).
2. On the Service Tools display, select Start a Service Tool—>Product activity log—>Analyze log.
3. On the Select Subsystem Data display, select the option to view All Logs.
Note: You can change the From: and To: Dates and Times from the 24-hour default if the time that the
customer reported having the problem was more than 24 hours ago.
4. Use the defaults on the Select Analysis Report Options display by pressing Enter.
132
iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation
information).
information).
(R)
.
(TM)
Service
(TM)
Service
(TM)
(TM)
Service Functions