IBM iSeries Series Hardware Problem Analysis And Isolation page 252

v The cursor in the upper left corner indicates a communication problem between the workstation
IOP and the operating system. Perform the following to assist in problem analysis:
– Verify that all current PTFs are loaded.
– Ask your next level of support for assistance.
This ends the procedure.
v The cursor in the upper right corner indicates a communication problem between the
workstation IOP and the device. Continue with the next step.
j. Continue with the next step.
6. Is the system powered off?
v Yes: Continue with the next step.
v No: Go to step 9 (See page 240).
7. Perform the following:
a. Power on the system in Manual mode (see "Selecting IPL Type, Mode, and Speed" in the
(TM)
iSeries Service Functions
b. Wait for a display to appear on the console or a reference code to appear on the control panel.
Does a display appear on the console?
v No: Continue with the next step.
v Yes: If you disconnected any devices after the console in step 5 (See page 239), perform the
following:
a. Power off the system.
b. Reconnect one device.
Note: Ensure that you terminate the device you just reconnected and remove the termination
from the device previously terminated.
c. Power on the system.
d. If a reference code appears on the control panel, go to step 10 (See page 241).
e. If no reference code appears, repeat steps a through d of this step until you have checked all
devices disconnected previously.
f. Continue to perform the initial program load (IPL).
This ends the procedure.
8. Does the same reference code that sent you to this procedure appear on the control panel?
v Yes: Continue with the next step.
v No: Go to "Starting point for all problems" on page 2 for this new problem.
This ends the procedure.
9. Perform the following to make DST available:
a. Ensure that Manual mode on the control panel is selected (see Selecting IPL Type, Mode, and
Speed in the iSeries
b. Select function 21 Make DST Available.
c. Check the console and any alternative consoles for a display.
Does a display appear on any of the console displays?
v No: Continue with the next step.
v Yes: If you disconnected any devices after the console in step 5 (See page 239), perform the
following:
a. Power off the system.
b. Reconnect one device.
Note: Ensure that you terminate the device you just reconnected and remove the termination
from the previously terminated device.
240
iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation
information.
(TM)
Service Functions information.