Lic-Pip1 - IBM iSeries Series Hardware Problem Analysis And Isolation

DANGER
To prevent power from switching on automatically during service procedures, select manual or secure mode
on the system unit control panel or disconnect the cables that connect to J15 and J16 on the frame being
serviced. (RSFTD211)
Read and understand the following service procedures before using this section:
v Power on/off the system and logical partitions
v IPL Type, Mode, and Speed options in the iSeries Service Functions
Licensed Internal Code (LIC) PIP procedures:
v "LIC-PIP1"
v "LIC-PIP3" on page 118
v "LIC-PIP4" on page 119
v "LIC-PIP7" on page 120
v "LIC-PIP8" on page 123
v "LIC-PIP11" on page 123
v "LIC-PIP12" on page 134
v "LIC-PIP13" on page 138
LIC-PIP1: For use by authorized service providers.
LIC detected an IOP programming problem. You will need to gather data to determine the cause of the
problem. If using OptiConnect, and the IOP is connected to another system, then collect this information
from both systems. Read the "Licensed Internal Code (LIC) PIPs" on page 116 before continuing with this
procedure.
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions before continuing with this procedure.
2. Is the system operational: Did the SRC come from the Service Action Log, Product Activity Log,
problem log, or system operator message?
v Yes: Is this a x6xx5121 SRC?
– No: Continue with the next step.
– Yes: Go to step 4 (See page 117).
v No: Go to step 9 (See page 118).
3. If the IOP has DASD attached to it, then the IOP dump is in SID87 (or SID187 if the DASD is
mirrored). Copy the IOP dump. See Working with Storage Dumps in the iSeries
information.
4. Print the Product Activity Log, including any IOP dumps, to removable media for the day which the
problem occurred. Select the option to obtain HEX data.
5. Use the "Licensed Internal Code log" service function under DST/SST to copy the LIC log entries to
removable media for the day that the problem occurred.
6. Copy the system configuration list. See Printing the System Configuration List in the iSeries
Service Functions
7. Provide the dumps to IBM
8. Check the Logical Hardware Resource STATUS field using Hardware Service Manager. If the status
is not Operational then IPL the IOP using the I/O Debug option. Ignore resources with a status of not
connected.
information.
(R)
Service Support.
information.
(TM)
Service Functions
(TM)
Analyze hardware problems
117