Bus Pip Hsl-04 - IBM iSeries Series Hardware Problem Analysis And Isolation

a. Select Cancel to return to the Logical hardware associated with HSL ring display.
b. For the HSL I/O adapter with the name of the "first" failing resource, select Display detail —>
Follow leading port. You have located the "second" failing resource on the link.
c. Record the resource name, card type-model, part number, port.
d. Select Cancel to return to the Logical hardware associated HSL rings display.
e. Select Associated packaging resources for the HSL I/O adapter with the resource name that
you recorded for the "second" failed resource.
f. Record the frame ID, card position, and port. Record this information for the "second" failing link in
HSL link status diagnosis form.
g. Select Display detail, and record the card position for the "second" failing resource.
10. Have you repeated steps 1 (See page 84) through 9 (See page 84) for a second time during this
procedure?
v Yes: Return to the procedure that sent you here.
This ends the procedure.
v No: Does the "first" failing resource and the "second" failing resource have the same frame ID?
– Yes: Return to the procedure that sent you here.
This ends the procedure.
– No: Perform the following to determine if the HSL cable connectors between the first and
second failing resources are properly seated and clean:
a. Disconnect the cable at the frame ID, card position, and port that you recorded for the "first"
failing resource, then wait 30 seconds and reconnect it.
Attention: You must fully connect the cable and tighten the connector's screws within 30
seconds of when the cable makes contact with the port. Otherwise, the link will fail and you
must disconnect and reconnect the cable again. If the connector screws are not tightened,
errors will occur on the link and it will fail.
b. Disconnect the cable at the frame ID, card position, and port that you recorded for the
"second" failing resource, then wait 30 seconds and reconnect it. See the 30 second
attention notice in step 10a (See page 85).
c. Refresh the port status by doing the following:
1) Wait 1 minute.
2) Select Cancel—>Refresh.
Determine if the link has become "operational" by repeating steps 1 (See page 84) through
9 (See page 84) for a second time, returning to the procedure that sent you here when
directed.
You may see a 6982 indicating that the loop went open and then a 6985 indicating that the
loop recovered.
This ends the procedure.
Bus PIP HSL-04: For use by authorized service providers.
Bus PIP HSL-04, Use HSM to examine the HSL Loop to find a failing I/O Bridge resource.
1. Sign on to SST or DST.
2. Select Start a service tool —> Hardware service manager —> Logical hardware resources —>
High-speed link (HSL) resources.
3. Select Include non-reporting resources. Move the cursor to the HSL loop that you want to examine
and select Display detail. The display that appears shows the port status of the Network Interface
Controller (NIC) for the loop that you selected.
4. Record the resource name, type-model, and serial number, if it has not been previously recorded.
5. Is the status of the "Leading port to next resource" "operational"?
v Yes: Select Follow Leading Port. Then, continue with the next step.
Analyze hardware problems
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