Operations Console-Pip3 - IBM iSeries Series Hardware Problem Analysis And Isolation

Note: The parallel port must be EPP 1.9 compliant, though not all PC manufacturers allow the port to
be dedicated to that setting. To determine this setting, check with the PC manufacturer.
2. Ensure that the Operations Console has an active connection.
3. If the system has logical partitions, perform this procedure only from the logical partition that reported
the problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions, before continuing with this procedure.
4. Is the status in the iSeries Operations Console window "Connecting console" or did you get a
message indicating the connection to the LCS failed?
v No: Is the status in the iSeries Operations Console window any of the following: "Connecting remote
control panel", "Remote control panel unavailable", "Connected", "Pending authorization",
"Connecting remote control panel", "Remote control panel connection to xxxxxx failed. Do you want
to try again?"
– No: Continue with the next step.
– Yes: Replace the remote control panel cable. Inspect the internal cable to the Debug port for
problems and replug the cable or replace if needed.
This ends the procedure.
v Yes: The remote control panel will not work until a connection to the LCS is established. Correct the
problem and establish a connection. You may use "Operations Console-PIP1" on page 147 for
assistance in determining if the PC and iSeries server have connectivity.
This ends the procedure.
5. Did the remote control panel window open? Be certain to look behind any open windows or in the task
bar for it.
v Yes: Did the remote control panel window display any Function/Data, or either the Power or a Mode
indicator green?
– Yes: The console may not have control at this time, and the remote control panel may be in
read-only mode. Get control at the console and try an operation again. If the remote control
panel is still unresponsive replace the remote control panel cable. You may require support from
someone with Operations Console software training to resolve.
This ends the procedure.
– No: Replace the remote control panel cable.
This ends the procedure.
v No: Verify that iSeries Operations Console is configured to use the remote control panel. If it is then
you will require support from someone with Operations Console software training to resolve.
This ends the procedure.
Operations Console-PIP3: For use by authorized service providers.
Use this procedure to isolate an Operations Console bringup failure when the SRC on the panel is
A6xx5008 or B6xx5008. If you are not using the Operations Console, see A6005004. This PIP only works
with cable-connected and LAN configurations. It is not valid for dial connected configurations. Read the
"Operations Console PIPs" on page 146 before continuing with this procedure.
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions before continuing with this procedure.
2. Is the SRC on the panel A6xx5008 or B6xx5008?
v Yes: Are you connecting Operations Console using the ASYNC adapter?
– Yes: Continue with the next step.
– No: You are connecting using a LAN adapter. Go to step 6 (See page 151).
v No: This ends the procedure.
3. Are words 17, 18, and 19 all equal to 00000000?
v No: Is word 17 equal to 00000001?
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iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation