IBM iSeries Series Hardware Problem Analysis And Isolation page 136

v Looking at word 3 on the Problem summary form that was filled out earlier.
v Selecting characters 9-16 of the top 16 character line of function 12 (word 3).
4. Refer to the 4 leftmost characters of word 3, which are the cause code. Then, find the cause code
and isolation instructions below.
0001: Disk configuration is missing.
1. Select Manual mode and perform an IPL to DST (see Performing an IPL to DST in the iSeries
Service Functions
Does the Disk Configuration Error Report display appear?
v Yes: Continue with the next step.
v No: The IPL completed successfully.
This ends the procedure.
2. Is Missing Disk Configuration information displayed?
v Yes: Continue with the next step.
v No: Go to step 1 (See page 124) for cause code 0002.
3. On the Missing Disk Configuration display, perform the following:
a. Select option 5—>Display Detailed Report—>Work with disk units—>Work with disk unit
recovery—>Recover Configuration.
b. Follow the instructions on the display. After the disk configuration is recovered, the system
automatically performs an IPL.
This ends the procedure.
0002: Disk units are missing from the disk configuration.
Data from the control panel can be used to find information about the missing disk unit. See System
Reference Code (SRC) Information in the iSeries
1. Did you enter this procedure because all the devices listed on the Display Missing Units display
(reached from the Disk Configuration Error Report, the Disk Configuration Attention Report, or the
Disk Configuration Warning Report display) have a reference code of 0000?
v No: Continue with the next step.
v Yes: Go to step 19 (See page 126).
2. Have you installed a new disk enclosure in a disk unit and not restored the data to the disk unit?
v No: Continue with the next step.
v Yes: Ignore SRC A600 5090. Continue with the disk unit exchange recovery procedure (see Disk
service support in Recovery procedures).
This ends the procedure.
3. Use words 1-9 from the information recorded on the Problem summary form to determine the disk
unit that is missing from the configuration:
v Characters 1-8 of the bottom 16 character line of function 12 (word 4) contain the IOP direct select
address.
v Characters 1-8 of the top 16 character line of function 13 (word 6) contains the disk unit type, level
and model number.
v Characters 9-16 of the top 16 character line of function 13 (word 7) contains the disk unit serial
number.
Note: For 2105 and 9337 disk units, the 5 rightmost characters of word 7 contain the disk unit
serial number.
v Characters 1-8 of the bottom 16 character line of function 13 (word 8) contains the number of
missing disk units.
124
iSeries: iSeries Server 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Hardware Problem Analysis and
Isolation
information).
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Service Functions .
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