Lic-Pip4 - IBM iSeries Series Hardware Problem Analysis And Isolation

1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions before continuing with this procedure.
2. Does URC 50FF occur?
v No: Continue with the next step.
v Yes: Go to step 4 (See page 119) of this procedure.
3. Perform a main storage dump, then perform an IPL by doing the following:
a. Perform a main storage dump (see Working with Storage Dumps in the iSeries Service Functions
information).
b. Select Manual mode and perform an IPL to DST (see Performing an IPL to DST in the iSeries
Service Functions
c. When the IPL has completed, the system console should be at the DST display. If the DST display
does not appear on the system console, go to "Bus-PIP1" on page 75. Otherwise, go to step 7
(See page 119) of this procedure.
4. Perform a main storage dump, then perform an IPL by doing the following:
a. Perform a main storage dump (see Working with Storage Dumps in the iSeries Service Functions
information).
b. Select Manual mode and perform an IPL to DST (see Performing an IPL to DST in the iSeries
Service Functions
Does a display appear?
v No: Continue with the next step.
v Yes: Go to step 7 (See page 119) of this procedure.
5. If the problem is in the Primary partition, exchange the first workstation I/O processor card on bus 1
(see Remove and replace procedures). If the problem is in the secondary partition, exchange the I/O
processor card for the console of the secondary partition. To locate a secondary partition's console and
workstation I/O processor, see the iSeries Service Functions
6. Select Manual mode and perform an IPL to DST (see Performing an IPL to DST in the iSeries Service
Functions information).
Is the IPL or Install the System display shown?
v Yes: Continue with the next step.
v No: Ask your next level of support for assistance and report the problem.
This ends the procedure.
7. Copy the main storage dump to removable media (see Working with Storage Dumps in the iSeries
Service Functions
8. Report a Licensed Internal Code problem to your next level of support.
This ends the procedure.
LIC-PIP4: For use by authorized service providers.
The IPL service function ended. Dedicated service tools (DST) was in the disconnected status or lost
communications with the IPL console because of a console failure and could not communicate with the
user. Read the "Licensed Internal Code (LIC) PIPs" on page 116 before continuing with this procedure.
1. If the system has logical partitions, perform this procedure from the logical partition that reported the
problem. To determine if the system has logical partitions, go to Determine if the system has logical
partitions, before continuing with this procedure.
information).
information).
information).
.
Analyze hardware problems
119