Sdiop-Pip13 - IBM iSeries Series Hardware Problem Analysis And Isolation

code list and Remove and replace procedures). Perform the remaining steps of this procedure
after you exchange each FRU until you determine the failing FRU.
Note: If you exchange a disk unit, do not attempt to save customer data until instructed to do so in
this procedure.
11. Power on the system or the expansion tower.
Does an SRC appear on the control panel?
v No: Continue with the next step.
v Yes: Go to step 13 (See page 189).
12. Does either the Disk Configuration Error Report, the Disk Configuration Attention Report, or the Disk
Configuration Warning Report display appear on the console?
v No: Look at the product activity log. See "Use the product activity log" on page 9 for details.
Is an SRC logged as a result of this IPL?
– Yes: Continue with the next step.
– No: The last FRU you exchanged was failing.
Note: Before exchanging a disk unit, you should attempt to save customer data. Go to Disk unit
under Remove and replace procedures before exchanging a disk unit.
This ends the procedure.
v Yes: Select option 5, press F11, then press Enter to display the details. Then, choose from the
following options:
– If all of the reference codes are 0000, go to "LIC-PIP11" on page 123 and use cause code
0002.
– If any of the reference codes are not 0000, go to step 9 (See page 188), and use the reference
code that is not 0000.
Note: Use the characters in the Type column to find the correct reference code table.
13. Record the SRC on the Problem summary form (see Problem summary form).
Is the SRC the same one that sent you to this procedure?
v No: Is the SRC B100 4504 or B100 4505 and have you exchanged disk unit 1 in the system unit,
or are all the reference codes on the console 0000?
– Yes: The last FRU you exchanged was failing.
Note: Before exchanging a disk unit, you should attempt to save customer data. Go to Disk unit
under Remove and replace procedures before exchanging a disk unit. This ends the
procedure.
– No: Use the new SRC or reference code to correct the problem. See System reference code
list.
This ends the procedure.
v Yes: The last FRU you exchanged is not the failing FRU. Go to step 10 (See page 188) to
continue FRU isolation.
SDIOP-PIP13: For use by authorized service providers.
Use this procedure to isolate problems on the interface between the I/O card and the storage devices
when the I/O card is the most probable failing item.
The unit reference code (part of the SRC that sent you to this procedure) indicates the SCSI bus that has
the problem:
Unit reference code (URC)
3100
3101
SCSI bus
0
1
Analyze hardware problems
189