Contacting Technical Support - Polycom SoundStructure C16 Design Manual

Contacting Technical Support

The key press values returned correspond to the mapping on the HDX IR
remote controller as specified in the Polycom HDX Integrator's Reference
Manual.
Data
+12V
GND
Before contacting technical support, make sure you have saved the Sound-
Structure Studio design file and also saved your log file to disk as technical
support will want to review these files while helping with the system.
TroubleShooting
480-00 Series
14 - 19