Troubleshooting The Ir Interface - Polycom SoundStructure C16 Design Manual

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Design Guide for the Polycom SoundStructure C16, C12, C8, and SR12

Troubleshooting The IR Interface

14 - 18
into the OBAM in and out ports as shown in the following figure. If the Sound-
Structure device's OBAM interface is working properly the LEDs should
illuminate.
If you are not receiving command acknowledgements from the IR transmitter,
make sure the IR transmitter is sending commands. One easy way to test this
is to point the IR transmitter at a video camera and see if the IR transmissions
light up on the display screen.
The next step is to make sure the IR receiver is wired properly and terminated
to the IR receive port on the SoundStructure rear-panel as shown in the follow-
ing figure.
By default the SoundStructure device is configured for the HDX IR remote to
have the default device ID of 3 for the SoundStructure to detect the IR key
presses.
Make sure there is an IR receiver virtual channel defined as follows:
vcdef "IR input" control ir_in 1
so that when the IR signal is received, there is a command acknowledgment
from the IR controller received and reported back as:
val ir_key_press "IR Input" 58
LINK2
OBAM
IN
OUT
IR
12V

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