Polycom SoundStructure C16 Design Manual page 282

Design Guide for the Polycom SoundStructure C16, C12, C8, and SR12
11 - 6
If the IP address of the SoundStructure system is not known, use
SoundStructure Studio to discover the IP address of the SoundStructure
system.
3. Press Connect to initiate pairing.
4. If the system does not pair successfully because the firmware in the
SoundStructure is older than version 1.3.3 than the system will display an
error message as shown in the following figure. To resolve this issue,
update the firmware in the SoundStructure system to at least version
1.3.3.
5. If the firmware is at least version 1.3.3 and system does not pair
successfully, the Polycom Touch Control will display a screen as shown
in the following figure. At this point, it will be necessary to confirm the IP