Table 15-3:
Status alerts, causes, and recommendations
Alert
Sensor Failed
Configuration and Use Manual
Name
Cause
Watchdog Error
The watchdog timer has
expired.
[003] Sensor Failed
The pickoff amplitude is
too low.
[016] Sensor Tem-
The value computed for
perature (RTD) Fail-
the resistance of the line
ure
RTD is outside limits
[017] Sensor Case
The values computed for
Temperature (RTD)
the resistance of the me-
Failure
ter and case RTDs are out-
side limits
(continued)
Conditions
Recommended actions
•
Reboot or power-cycle the transmitter
to see if the alert clears.
•
If the alert persists, replace the trans-
mitter.
•
Check the drive gain and the pickoff
voltage.
•
Check the wiring between the sensor
and the transmitter.
•
Check the sensor coils for electrical
shorts. If you find problems, replace
the sensor.
•
Check the integrity of the sensor
tubes.
•
Ensure that the sensor is completely
full or completely empty.
•
Replace the sensor.
•
Contact customer service.
•
Check the wiring between the sensor
and the transmitter.
•
Check your process conditions against
the values reported by the device.
•
Check the sensor coils for electrical
shorts. If you find problems, replace
the sensor.
•
Check the feedthrough pins. Contact
customer service for assistance. If you
find problems, replace the sensor.
•
Check the core processor housing for
moisture, corrosion, or verdigris.
•
Contact customer service.
•
Check the wiring between the sensor
and the transmitter.
•
Check your process conditions against
the values reported by the device.
•
Contact customer service.
Troubleshooting
209