Emerson Micro Motion 5700 Configuration And Use Manual

Transmitters with intrinsically safe outputs
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Configuration and Use Manual
MMI-20039472, Rev AB
June 2019
®
Micro Motion
5700 Transmitters with
Intrinsically Safe Outputs
Configuration and Use Manual

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Summary of Contents for Emerson Micro Motion 5700

  • Page 1 Configuration and Use Manual MMI-20039472, Rev AB June 2019 ® Micro Motion 5700 Transmitters with Intrinsically Safe Outputs Configuration and Use Manual...
  • Page 2 Micro Motion employees. Micro Motion will not accept your returned equipment if you fail to follow Micro Motion procedures. Return procedures and forms are available on our web support site at www.emerson.com, or by phoning the Micro Motion Customer Service department.
  • Page 3: Table Of Contents

    Configuration and Use Manual Contents MMI-20039472 June 2019 Contents Chapter 1 Before you begin......................7 1.1 About this manual..........................7 1.2 Communications tools and protocols....................7 1.3 Related documents.......................... 7 Chapter 2 Quick start........................9 2.1 Power up the transmitter........................9 2.2 Check meter status...........................9 2.3 Commissioning wizards........................10 2.4 Make a startup connection to the transmitter.................10...
  • Page 4 Chapter 14 Maintenance......................195 14.1 Install a new transmitter license....................195 14.2 Upgrade the transmitter firmware....................196 14.3 Reboot the transmitter.......................197 14.4 Battery replacement........................198 Chapter 15 Log files, history files, and service files................199 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 5 Configuration and Use Manual Contents MMI-20039472 June 2019 15.1 Generate history files........................199 15.2 Generate service files........................205 Chapter 16 Troubleshooting......................213 16.1 Status LED and device status...................... 213 16.2 API referral problems........................213 16.3 Batch problems.......................... 214 16.4 Concentration measurement problems..................215 16.5 Density measurement problems....................216 16.6 Discrete Output problems......................
  • Page 6 Concentration measurement matrices, derived variables, and process variables..291 E.1 Standard matrices for the concentration measurement application..........291 E.2 Derived variables and calculated process variables............... 292 Appendix F Environmental compliance..................295 F.1 RoHS and WEEE..........................295 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 7: Before You Begin

    Before you begin MMI-20039472 June 2019 1 Before you begin 1.1 About this manual This manual helps you configure, commission, use, maintain, and troubleshoot Micro Motion 5700 transmitters with intrinsically safe outputs. Important This manual assumes that the following conditions apply: •...
  • Page 8 Before you begin Configuration and Use Manual June 2019 MMI-20039472 • Sensor installation manual Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 9: Chapter 2 Quick Start

    Configuration and Use Manual Quick start MMI-20039472 June 2019 2 Quick start 2.1 Power up the transmitter The transmitter must be powered up for all configuration and commissioning tasks, or for process measurement. Procedure 1. Follow appropriate procedures to ensure that a new device in the control system does not interfere with existing measurement and control loops.
  • Page 10: Commissioning Wizards

    Using a Field Communicator with the transmitter 2.5 Set the transmitter clock Display Menu → Configuration → Time/Date/Tag ProLink III Device Tools → Configuration → Transmitter Clock Field Communicator Configure → Manual Setup → Clock Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 11: View The Licensed Features

    Configuration and Use Manual Quick start MMI-20039472 June 2019 The transmitter clock provides timestamp data for alerts, service logs, history logs, and all other timers and dates in the system. You can set the clock for your local time or for any standard time you want to use. You may find it convenient to set all of your transmitter clocks to the same time, even if the transmitters are in different time zones.
  • Page 12: Characterize The Meter (If Required)

    The characterization parameters (also called calibration parameters) describe the sensor’s sensitivity to flow, density, and temperature. Depending on your sensor type, different parameters are required. Values for your sensor are provided on the sensor tag or the calibration certificate. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 13 Configuration and Use Manual Quick start MMI-20039472 June 2019 • If your transmitter was ordered with a sensor, it was characterized at the factory. However, you should still verify the characterization parameters. • Perform a characterization whenever you replace a core processor. Procedure 1.
  • Page 14 If your sensor tag does not show a K1 or K2 value: • For K1, enter the first 5 digits of the density calibration factor. In this sample tag, this value is shown as 12500. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 15: Verify Mass Flow Measurement

    Configuration and Use Manual Quick start MMI-20039472 June 2019 • For K2, enter the second 5 digits of the density calibration factor. In this sample tag, this value is shown as 14286. Figure 2-2: K1, K2, and TC values in the density calibration factor If your sensor does not show an FD value, contact customer service.
  • Page 16: Verify The Zero

    Verify that the process fluid is not flashing or condensing, and that it does not contain particles that can settle out. c) Repeat the zero verification procedure. d) If it fails again, zero the meter. Postrequisites Restore normal flow through the sensor by opening the valves. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 17: Mmi-20039472 June

    Configuration and Use Manual Quick start MMI-20039472 June 2019 Related information Zero the meter Configuration and Use Manual...
  • Page 18 Quick start Configuration and Use Manual June 2019 MMI-20039472 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 19: Introduction To Configuration And Commissioning

    Configuration and Use Manual Introduction to configuration and commissioning MMI-20039472 June 2019 3 Introduction to configuration and commissioning 3.1 Security and write protection The transmitter has several features that can help to protect it against intentional or unintentional access and configuration changes.
  • Page 20 Never remove the transmitter housing cover in a hazardous area when the transmitter is powered up. Failure to follow these instructions may result in an explosion. 2. Remove the transmitter housing cover. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 21 Configuration and Use Manual Introduction to configuration and commissioning MMI-20039472 June 2019 Figure 3-2: Removing the transmitter housing cover 3. Using a fine-pointed tool, move the switch to the desired position. 4. Replace the transmitter housing cover. 5. If necessary, power up the transmitter. 3.1.3 Enable or disable the service port Display Menu →...
  • Page 22 The write protection setting via software methods (such as ProLink III) is only available on transmitters without a display. For transmitters with a display, write protection is only available using the lock switch on the display. See Lock or unlock the transmitter. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 23 Configuration and Use Manual Introduction to configuration and commissioning MMI-20039472 June 2019 Write-protecting the transmitter primarily prevents accidental changes to configuration, not intentional changes. Any user who can make changes to the configuration can disable write protection. 3.1.6 Configure security for the display Display Menu →...
  • Page 24: Work With Configuration Files

    The .xfer extension is used to identify replication files. You can use a saved configuration file to change the nature of the transmitter quickly. This might be convenient if the transmitter is used for different applications or different process fluids. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 25 Configuration and Use Manual Introduction to configuration and commissioning MMI-20039472 June 2019 Prerequisites If you are planning to use the USB drive, the service port must be enabled. It is enabled by default. However, if you need to enable it, choose Menu → Configuration → Security and set Service Port to On. Procedure •...
  • Page 26 Set the file type. — To save a backup file, set the file type to Backup. — To save a replication file, set the file type to Transfer. f) Click Save. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 27 Configuration and Use Manual Introduction to configuration and commissioning MMI-20039472 June 2019 The configuration file is saved to the specified location as yourname.spare or yourname.xfer . • To save the current configuration to your PC, in ProLink III format: a) Choose Device Tools → Configuration Transfer → Save Configuration. b) Select On my computer in ProLink III file format and click Next.
  • Page 28 To load a backup file, set the file type to Backup. — To load a replication file, set the file type to Transfer. e) Select the file that you want to load and click Load. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 29 Configuration and Use Manual Introduction to configuration and commissioning MMI-20039472 June 2019 The parameters are written to working memory, and the new settings become effectively immediately. • To load a backup file or replication file in 5700 format from the PC: a) Choose Device Tools →...
  • Page 30 Use sensor simulation to verify transmitter response. 5. At the replicated transmitter, make any other configuration changes. 6. Follow your standard procedures to ensure that the replicated transmitter is performing as desired. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 31: Configure Process Measurement

    Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 4 Configure process measurement 4.1 Configure Sensor Flow Direction Arrow Display Menu → Configuration → Process Measurement → Flow Variables → Flow Direction ProLink III Device Tools → Configuration → Process Measurement → Flow → Sensor Direction Field Communicator Configure →...
  • Page 32: Configure Mass Flow Measurement

    The transmitter provides a standard set of measurement units for Mass Flow Measurement Unit, plus one user-defined special measurement unit. Different communications tools may use different labels for the units. Label Unit description Display ProLink III Field Communicator Grams per second gram/s g/sec Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 33 Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 Label Unit description Display ProLink III Field Communicator Grams per minute gram/min g/min g/min Grams per hour gram/h g/hr Kilograms per second kg/s kg/sec kg/s Kilograms per minute kg/min kg/min kg/min Kilograms per hour kg/h...
  • Page 34 At the end of the interval, the internal value of the process variable (the damped value) will reflect 63% of the change in the actual measured value. Procedure Set Flow Damping to the value you want to use. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 35 Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 • Default: 0.64 seconds • Range: 0 seconds to 60 seconds Note If a number greater than 60 is entered, it is automatically changed to 60. • A high damping value makes the process variable appear smoother because the reported value changes slowly.
  • Page 36 Cutoff interaction with mA Output Cutoff higher than Mass Flow Cutoff Configuration: mA Output Process Variable: Mass Flow Rate • • Frequency Output Process Variable: Mass Flow Rate • mA Output Cutoff: 15 g/sec Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 37: Configure Volume Flow Measurement For Liquid Applications

    Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 • Mass Flow Cutoff: 10 g/sec Result: • If the mass flow rate drops below 15 g/sec but not below 10 g/sec: — The mA Output will report zero flow. —...
  • Page 38 US gal/day MMgal/d Liters per second l/sec Liters per minute L/min l/min L/in Liters per hour l/hr Million liters per day MML/d mil l/day ML/d Imperial gallons per second Impgal/s Imp gal/sec Impgal/s Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 39 Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 Label Unit description Display ProLink III Field Communicator Imperial gallons per minute Impgal/m Imp gal/min Impgal/min Imperial gallons per hour Impgal/h Imp gal/hr Impgal/h Imperial gallons per day Impgal/d Imp gal/day Impgal/d Barrels per second bbl/s...
  • Page 40 Volume Flow Cutoff affects both the volume flow values reported via the outputs and the volume flow values used in other transmitter behavior (e.g., events defined on the volume flow). mAO Cutoff affects only flow values reported via the mA Output. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 41: Configure Gas Standard Volume (Gsv) Flow Measurement

    Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 Cutoff interaction with mAO Cutoff lower than Volume Flow Cutoff Configuration: • mA Output Process Variable: Volume Flow Rate • Frequency Output Process Variable: Volume Flow Rate AO Cutoff: 10 l/sec •...
  • Page 42 (GSV) flow rate. The unit used for gas standard volume total and gas standard volume inventory is derived from this unit. Prerequisites Before you configure Gas Standard Volume Flow Measurement Unit, be sure that Volume Flow Type is set to Gas Standard Volume. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 43 Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 Procedure Set Gas Standard Volume Flow Measurement Unit to the unit you want to use. • Default: SCFM (Standard Cubic Feet per Minute) If the measurement unit you want to use is not available, you can define a special measurement unit. Options for Gas Standard Volume Flow Measurement Unit The transmitter provides a standard set of measurement units for Gas Standard Volume Flow Measurement Unit, plus one user-defined special measurement unit.
  • Page 44 Gas Standard Volume Flow Conversion Factor = 1 ÷ 1000 = 0.001 4. Set Gas Standard Volume Flow Conversion Factor to 0.001 . 5. Set Gas Standard Volume Flow Label to KSCFM . 6. Set Gas Standard Volume Total Label to KSCF . Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 45 Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 4.4.4 Configure Gas Standard Volume Flow Cutoff Display Menu → Configuration → Process Measurement → Flow Variables → Volume Flow Settings → Low Flow Cutoff ProLink III Device Tools → Configuration → Process Measurement → Flow → Gas Standard Volume Flow Cutoff Field Communicator Configure →...
  • Page 46: Configure Density Measurement

    Grams per liter Grams per milliliter g/mL g/ml g/mL Kilograms per liter kg/L kg/l kg/L Kilograms per cubic meter kg/m3 kg/m3 kg/Cum Pounds per U.S. gallon lb/gal lbs/USgal lb/gal Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 47 Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 Label Unit description Display ProLink III Pounds per cubic foot lb/ft3 lbs/ft3 lb/Cuft Pounds per cubic inch lb/in3 lbs/in3 lb/CuIn Degrees API degAPI Short ton per cubic yard STon/yd3 sT/yd3 STon/Cuyd Non-standard calculation.
  • Page 48: Configure Temperature Measurement

    The temperature measurement parameters control how temperature data is processed. Temperature data is used in several different ways, including temperature compensation, API referral, and concentration measurement. 4.6.1 Configure Temperature Measurement Unit Display Menu → Configuration → Process Measurement → Temperature → Units Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 49 Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 ProLink III Device Tools → Configuration → Process Measurement → Temperature → Temperature Unit Field Communicator Configure → Manual Setup → Measurements → Temperature → Unit Temperature Measurement Unit specifies the unit that will be used for temperature measurement. Procedure Set Temperature Measurement Unit to the option you want to use.
  • Page 50: Configure Pressure Measurement Unit

    Pressure Measurement Unit controls the measurement unit used for pressure. This unit must match the unit used by the external pressure device. Pressure data is used for pressure compensation and for API referral. The device does not measure pressure directly. You must set up a pressure input. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 51: Configure Velocity Measurement Unit

    Configuration and Use Manual Configure process measurement MMI-20039472 June 2019 Procedure Set Pressure Measurement Unit to the desired unit. • Default: psi 4.7.1 Options for Pressure Measurement Unit The transmitter provides a standard set of measurement units for Pressure Measurement Unit. Different communications tools may use different labels for the units.
  • Page 52 Feet per minute ft/min ft/min ft/min Feet per second ft/s ft/sec ft/s Inches per minute in/min in/min in/min Inches per second in/s in/sec in/s Meters per hour m/hr Meters per second m/sec Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 53: Configure Process Measurement Applications

    Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 5 Configure process measurement applications 5.1 Set up the API referral application The API referral application corrects line density to reference temperature and reference pressure according to American Petroleum Institute (API) standards. The resulting process variable is referred density. Restriction The API referral application is not compatible with the following applications: •...
  • Page 54 Prerequisites If you plan to poll an external device, the primary mA Output (Channel A) must be wired to support HART communications. The pressure measurement must be gauge pressure, not atmospheric pressure. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 55 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 The pressure device must use the pressure unit that is configured in the transmitter. If you are using an external temperature device, it must use the temperature unit that is configured in the transmitter.
  • Page 56 For digital communications: — Verify that the host has access to the required data. — Verify that the host is writing to the correct register in memory, using the correct data type. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 57 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 5.1.2 Set up the API referral application using ProLink III This section guides you through the tasks required to set up and implement the API referral application. Enable the API referral application using ProLink III The API referral application must be enabled before you can perform any setup.
  • Page 58 The pressure device must use the pressure unit that is configured in the transmitter. If you are using an external temperature device, it must use the temperature unit that is configured in the transmitter. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 59 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 Procedure 1. Choose Device Tools → Configuration → Process Measurement → API Referral. 2. Choose the method to be used to supply temperature data, and perform the required setup. Option Description Setup...
  • Page 60 Set API Table Number to the number that matches the API table units that you want to use for referred density. Your choice also determines the measurement unit to be used for temperature and pressure, and the default values for reference temperature and reference pressure. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 61 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 API Table Measurement Temperature Pressure Default reference Default reference Number unit for referred measurement measurement temperature pressure density unit unit °API °F psi (g) 60 °F 0 psi (g) °API °F psi (g)
  • Page 62 Set Temperature Compensation to Enable. internal RTD temperature data. c. Perform the necessary host programming and communications setup to write temperature data to the meter at appropriate intervals. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 63 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 2. (A, B, C, and D tables only) Choose the method to be used to supply pressure data, and perform the required setup. Method Description Setup Digital A host writes pressure data to a.
  • Page 64 The API referral application calculates several different process variables according to API standards. CTPL Correction factor based on line temperature and line pressure. CTPL is applied when the API referral application is configured for an A, B, C, or D table. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 65: Set Up Concentration Measurement

    Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 Correction factor based on line temperature and pressure at saturation conditions. CTL is applied when the API referral application is configured for an E table. Referred density The measured density after CTL or CTPL has been applied. API volume flow The measured volume flow rate after CTL or CTPL has been applied.
  • Page 66 If you want the transmitter to calculate Net Volume Flow Rate, the derived variable must be set to Volume Concentration (Density). If your matrix is not designed for Volume Concentration (Density), contact customer support for assistance. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 67 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 Derived variables based on specific gravity The following derived variables are based on specific gravity: • Specific Gravity • Concentration (Specific Gravity) • Mass Concentration (Specific Gravity) • Volume Concentration (Specific Gravity) If you are using one of these derived variables, two additional parameters can be configured: Reference Temperature of Water (default setting: 4 °C) •...
  • Page 68 If you change the setting of Derived Variable, all existing concentration matrices will be deleted from the six slots on the transmitter, but not from the SD card. Set Derived Variable before loading concentration matrices. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 69 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 Procedure 1. Choose Menu → Configuration → Process Measurement → Concentration Measurement → Configure Application and ensure that the setting of Derived Variable matches the derived variable used by your matrix. If it does not, change it as required and click Apply. Important If you change the setting of Derived Variable, all existing concentration matrices will be deleted from the six slots, but not from the transmitter's SD card.
  • Page 70 Accordingly, if you set up polling for temperature in one area, and digital communications in another, and Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 71 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 configure a fixed temperature value in a third, the fixed value will be overwritten by polling and digital communications, and polling and digital communications will overwrite each other. Prerequisites If you plan to poll an external device, the primary mA Output (Channel A) must be wired to support HART communications.
  • Page 72 1. Choose Menu → Configuration → Process Measurement → Concentration Measurement → Configure Matrix. 2. Select the matrix that you want to modify. 3. Set Extrapolation Limit to the point, in percent, at which an extrapolation alert will be posted. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 73 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 4. Choose Menu → Configuration → Process Measurement → Concentration Measurement → Configure Application → Extrapolation Alerts. 5. Enable or disable the high and low limit alerts for temperature and density as desired. Extrapolation alerts in action If Extrapolation Limit is set to 5%, High Limit (Temp) is enabled, and the active matrix is built for a temperature range of 40 °F (4.4 °C) to 80 °F (26.7 °C), a high-temperature extrapolation alert will be posted if...
  • Page 74 The Concentration Measurement window is displayed. It is organized into steps that allow you to perform several different setup and configuration tasks. For this task, you will not use all the steps. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 75 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 4. In Step 1, ensure that the setting of Derived Variable matches the derived variable used by your matrix. If it does not, change it as required and click Apply. Important If you change the setting of Derived Variable, all existing concentration matrices will be deleted from the six slots.
  • Page 76 Temperature data from the on- a. Set Line Temperature Source to Internal. temperature board temperature sensor b. Click Apply. (RTD) will be used for all measurements and calculations. No external temperature data will be available. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 77 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 Option Description Setup Polling The meter polls an external a. Set Line Temperature Source to Poll for External Value. device for temperature data. b. Set Polling Slot to an available slot. This data will be available in addition to the internal RTD c.
  • Page 78 If Extrapolation Limit is set to 5%, High Limit (Temp) is enabled, and the active matrix is built for a temperature range of 40 °F (4.4 °C) to 80 °F (26.7 °C), a high-temperature extrapolation alert will be posted if line temperature goes above 82 °F (27.8 °C). Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 79 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 Select the active concentration matrix using ProLink III You must select the concentration matrix to be used for measurement. Although the transmitter can store up to six concentration matrices, only one matrix can be used for measurement at any one time. Procedure 1.
  • Page 80 Set Reference Temperature to the temperature to which line density will be corrected for use in the specific gravity calculation. b) Set Water Reference Temperature to the water temperature that will be used in the specific gravity calculation. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 81 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 c) Set Water Reference Density to the density of water at the specified reference temperature. The transmitter automatically calculates the density of water at the specified temperature. The new value will be displayed the next time that transmitter memory is read. Optionally, you can enter a different value.
  • Page 82 Verify the wiring between the meter and the external device. — Verify the HART tag of the external device. • For digital communications: — Verify that the host has access to the required data. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 83 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 — Verify that the host is writing to the correct register in memory, using the correct data type. Modify matrix names and labels using the Field Communicator For convenience, you can change the name of a concentration matrix and the label used for its measurement unit.
  • Page 84: Configure The Batching Application

    4. Set Max Batch Time to the maximum number of seconds that a batch will be allowed to run. If the batch does not reach its target before this period expires, the batch is halted automatically and an alert is posted. • Default: 0 seconds Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 85 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 • Range: 0 to 86,400 seconds (1 day) If Maximum Fill Time is set to 0, the control is disabled and no maximum time is applied to batches. 5. (Optional) For two-stage batching, set the following parameters: Two-stage batching is a batch that is run on a gas and liquid mixture flowing through a pipeline.
  • Page 86 The values for Open Primary and Open Secondary are each configured as a quantity at which the valve should open. The values for Close Primary and End Warning are each configured as a quantity that is subtracted from the target. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 87 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 Configure global batching parameters using the Field Communicator The global batching parameters apply to all batch presets and all batches. Procedure 1. Choose Configure → Manual Setup → Inputs/Outputs → Batcher. 2.
  • Page 88 The end warning allows the transmitter to alert the operator to the end of batch. The operator can prepare for the end of the batch, e.g., by adjusting the flow rate to avoid overflow. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 89 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 7. Optional: For two-stage batching, set % Target or Quantity for the following parameters: Two-stage batching is a batch that is run on a gas and liquid mixture flowing through a pipeline. % Target The values for Open Primary, Open Secondary, Close Primary, and End Warning are each configured as a percent of target.
  • Page 90 Disabled (Off) The preset is not available for use. You cannot select it to run a batch. You can always enable it at a later time. Preset 1 is always enabled and cannot be disabled. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 91 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 4. Set Target to the size of the batch. When the transmitter has measured the specified amount and applied the selected form of AOC, it closes the valve. 5. Set Name to the name to be used for this preset. The name can be up to eight characters in length.
  • Page 92 Set Channel C or Channel D to operate as a Discrete Output. c) Set Power Source to External. 3. Configure the selected channel for valve control. a) Choose Device Tools → Configuration → I/O → Outputs → Discrete Output. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 93 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 b) Identify the Discrete Output to be used for valve control. c) Set Source to Batch Primary Valve. d) Set Polarity to match the wiring. The ON state of the Discrete Output must open the valve, and the OFF state must close the valve.
  • Page 94 Whenever you change any configuration parameter that can affect flow measurement (e.g., damping) • To use the AOC Algorithm option: a) Choose Menu → Configuration → Process Measurement → Batcher → AOC. b) Set Compensation Mode to AOC. c) Perform AOC calibration. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 95 Configuration and Use Manual Configure process measurement applications MMI-20039472 June 2019 Configure AOC using ProLink III AOC (Automatic Overshoot Compensation) adjusts the timing of the valve close command to minimize overshoot. The valve close command is sent before the target is reached, to compensate for the time required for the valve to close completely.
  • Page 96 Set Compensation Mode to AOC. c) Perform AOC calibration. Restriction You cannot perform AOC calibration using the Field Communicator. AOC calibration requires running several batches, and you cannot run batches using the Field Communicator. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 97: Configure Advanced Options For Process Measurement

    Configuration and Use Manual Configure advanced options for process measurement MMI-20039472 June 2019 6 Configure advanced options for process measurement 6.1 Configure Response Time Menu → Configuration → Process Measurement → Response Time Display Device Tools → Configuration → Process Measurement → Response Time ProLink III Field Communicator Not available...
  • Page 98 The transmitter always monitors sensor diagnostics and applies a two-phase flow algorithm. You can assign an mA Output to report the results of this calculation: single-phase flow, moderate two-phase flow, or severe two-phase flow. Procedure Set mA Output Source to Two-Phase Flow Detection. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 99: Configure Flow Rate Switch

    Configuration and Use Manual Configure advanced options for process measurement MMI-20039472 June 2019 The signal from the mA output indicates the current state of the process: • 12 mA: Single-phase flow • 16 mA: Moderate two-phase flow • 20 mA: Severe two-phase flow 6.3 Configure Flow Rate Switch Display Menu →...
  • Page 100: Configure Events

    The event occurs when the value of the assigned process variable (x) is less than the setpoint (Setpoint A), endpoint not included. 4. Set a value for Setpoint A. 5. Optional: Configure a Discrete Output to switch states in response to the event status. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 101 Configuration and Use Manual Configure advanced options for process measurement MMI-20039472 June 2019 6.4.2 Configure an enhanced event Display Menu → Configuration → Alert Setup → Enhanced Events ProLink III Device Tools → Configuration → Events → Enhanced Events Field Communicator Configure →...
  • Page 102: Configure Totalizers And Inventories

    Totalizers track the process since the last totalizer reset. Inventories track the process since the last inventory reset. Inventories are typically used to track the process across totalizer resets. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 103 Configuration and Use Manual Configure advanced options for process measurement MMI-20039472 June 2019 The default configurations cover the most typical uses of totalizers and inventories. You may not need to change any configurations. Prerequisites Before configuring the totalizers and inventories, ensure that the process variables you plan to track are available on the transmitter.
  • Page 104 Not all interfaces support totalizer and inventory names. Checking for backflow You suspect that there is a significant amount of backflow through the sensor. To collect data, configure two totalizers as follows: Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 105: Configure Logging For Totalizers And Inventories

    Configuration and Use Manual Configure advanced options for process measurement MMI-20039472 June 2019 • Source=Mass Flow, Direction=Forward Only • Source=Mass Flow, Direction=Reverse Only Reset both totalizers, allow them to run for an appropriate period, then look at the amount of reverse flow as a percentage of forward flow.
  • Page 106: Configure Process Variable Fault Action

    Process Variable Fault Action and Frequency Output Fault Action to None. If Frequency Output Fault Action is set to None and Process Variable Fault Action is set to any other option, the Frequency Output will produce the signal associated with the selection. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 107 Configuration and Use Manual Configure advanced options for process measurement MMI-20039472 June 2019 6.7.1 Options for Process Variable Fault Action Label Description Display ProLink III Field Communicator Upscale Upscale Upscale • Process variable values indicate that the value is greater than the upper sensor limit. •...
  • Page 108 If it is set to None, and Discrete Output Source is set to Flow Rate Switch, the discrete output will use the value determined by the current setting of Process Variable Fault Action to determine if a flow rate switch has occurred. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 109 Configuration and Use Manual Configure advanced options for process measurement MMI-20039472 June 2019 • If Discrete Output Source is set to any other option, the setting of Process Variable Fault Action is irrelevant to the behavior of the Discrete Output during fault conditions. The Discrete Output is set to the specified fault action.
  • Page 110: June 2019 Mmi

    Configure advanced options for process measurement Configuration and Use Manual June 2019 MMI-20039472 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 111: Configure Device Options And Preferences

    Configuration and Use Manual Configure device options and preferences MMI-20039472 June 2019 7 Configure device options and preferences 7.1 Configure the transmitter display You can control the language used on the display, the process variables shown on the display, and a variety of display behaviors.
  • Page 112 Menu → Configuration → Display Settings → Decimals on Display ProLink III Device Tools → Configuration → Transmitter Display → Display Variables → Decimal Places for x Field Communicator Configure → Manual Setup → Display → Decimal Places Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 113 Configuration and Use Manual Configure device options and preferences MMI-20039472 June 2019 You can specify the precision (the number of decimal places) that the display uses for each display variable. You can set the precision independently for each display variable. The display precision does not affect the actual value of the variable, the value used in calculations, or the value reported via outputs or digital communications.
  • Page 114 The display password can be the same or different from the totalizer/inventory context menu control password. If different, the display password is used to reset, start, and stop totalizers or inventories using Menu → Operations → Totalizers. Procedure 1. Configure Password Required as desired. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 115 Configuration and Use Manual Configure device options and preferences MMI-20039472 June 2019 Option Description At Write When an user chooses an action that leads to a configuration change, they are prompted to enter the display password. Enter Menu When the menu is selected from the process variable screen, the display password will be immediately required if Password Required is set.
  • Page 116 Default: AAAA • Range: Any four alphanumeric characters • The display Password Required must be set to At Write or Enter Menu to enable the totalizer/ inventory control context menu password option. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 117: Configure The Transmitter's Response To Alerts

    Configuration and Use Manual Configure device options and preferences MMI-20039472 June 2019 Important If you enable Password Required for totalizers and inventories, but you do not change the password from the default, the transmitter will post a configuration alert. 7.2 Configure the transmitter's response to alerts 7.2.1 Configure the transmitter's response to alerts using the display For some alerts, you can change the transmitter's response to an alert by setting the alert severity.
  • Page 118 Device maintenance is recommended, either near-term or mid-term. Maintenance Required • To ignore an alert: a) Choose Device Tools → Configuration → Alert Severity. b) Select the alert. c) Set the severity to Ignore. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 119 Configuration and Use Manual Configure device options and preferences MMI-20039472 June 2019 If an alert is ignored, any occurrence of this alert is not posted to the alert list and the status LED on the transmitter does not change color. The occurrence is posted to alert history. •...
  • Page 120 Set Fault Timeout as desired. • Default: 0 seconds • Range: 0 to 60 seconds If you set Fault Timeout to 0, fault actions are performed as soon as the alert condition is detected. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 121 Configuration and Use Manual Configure device options and preferences MMI-20039472 June 2019 Related information Alerts, conditions, and configuration options 7.2.5 Alerts, conditions, and configuration options For more information on these alerts, see Status alerts, causes, and recommendations. Configuration Error Default severity: Failure Severity configurable: No Fault Timeout applicable: No Table 7-2: Configuration Error conditions...
  • Page 122 Event Active Default severity: Out of Speculation Severity configurable: Yes Fault Timeout applicable: Yes Table 7-7: Event Active conditions Name Ignorable Enhanced Event [1 - 5] Active Event [1 - 2] Active Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 123 Configuration and Use Manual Configure device options and preferences MMI-20039472 June 2019 Extreme Primary Purpose Variable Default severity: Failure Severity configurable: Yes Fault Timeout applicable: Yes Table 7-8: Extreme Primary Purpose Variable conditions Name Ignorable [005] Mass Flow Rate Overrange [008] Density Overrange Function Check Failed or Smart Meter Verification Aborted Default severity: Maintenance Required...
  • Page 124 [115] External Input Error [116] Temperature Overrange (API referral) [117] Density Overrange (API referral) [121] Extrapolation Alert (Concentration) [123] Pressure Overrange (API referral) [138] TBR Active Batch Time Out Moderate Two-Phase Flow Severe Two-Phase Flow Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 125 Configuration and Use Manual Configure device options and preferences MMI-20039472 June 2019 Sensor Being Simulated Default severity: Function Check Severity configurable: No Fault Timeout applicable: No Table 7-14: Sensor Being Simulated conditions Name Ignorable [132] Sensor Simulation Active Sensor Failed Default severity: Failure Severity configurable: No Fault Timeout applicable: Yes...
  • Page 126 Configure device options and preferences Configuration and Use Manual June 2019 MMI-20039472 Severity configurable: Yes Fault Timeout applicable: Yes Table 7-18: Tube Not Full conditions Name Ignorable [033] Insufficient Pickoff Signal Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 127: Integrate The Meter With The Control System

    Configuration and Use Manual Integrate the meter with the control system MMI-20039472 June 2019 8 Integrate the meter with the control system 8.1 Configure the transmitter channels Menu → Configuration → Inputs/Outputs → Channel x Display Device Tools → Configuration → I/O → Channels → Channel x ProLink III Configure →...
  • Page 128: Configure An Ma Output

    • If you are using the HART variables, be aware that changing the configuration of mA Output 1 Source will change the configuration of the HART Primary Variable (PV). Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 129 Configuration and Use Manual Integrate the meter with the control system MMI-20039472 June 2019 Note mA Output 2 Source is not tied to the HART secondary variable. You can configure these independently. This is different from previous Micro Motion Coriolis transmitters. Procedure Set mA Output Process Variable as desired.
  • Page 130 Source represented by an output of 20 mA. Between LRV and URV, the mA Output is linear with the process variable. If the process variable drops below LRV or rises above URV, the transmitter posts an output saturation alert. Procedure Set LRV and URV as desired. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 131 Configuration and Use Manual Integrate the meter with the control system MMI-20039472 June 2019 Enter LRV and URV in the measurement units used for mA Output Source. • Defaults: Specific to each process variable • Range: Unlimited Note You can set URV below LRV. For example, you can set URV to 50 and LRV to 100 . If you do this, the mA Output will be inversely proportional to the value of mA Output Source.
  • Page 132 If Lower Range Value = 0, see • Figure 8-1. • If Lower Range Value > 0, see Figure 8-1 and adapt the chart. • If Lower Range Value < 0, see Figure 8-2. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 133 Configuration and Use Manual Integrate the meter with the control system MMI-20039472 June 2019 Figure 8-1: Effect of mA Output Direction on an mA Output: Lower Range Value = 0 mA Output Direction = Normal mA Output Direction = Absolute Value Reverse flow Forward flow Reverse flow...
  • Page 134 Output Cutoff is applicable only when mA Output Source is set to a flow rate variable. It is applied to all flow rate variables: mass flow rate, liquid volume flow rate, gas standard volume flow rate, and so on. Procedure Set mA Output Cutoff as desired. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 135 Configuration and Use Manual Integrate the meter with the control system MMI-20039472 June 2019 Set mA Output Cutoff in the measurement units used for the process variable. If you change the measurement unit, mA Output Cutoff is adjusted automatically. • Default: 0 •...
  • Page 136 3 seconds. The exact time period is calculated by the transmitter according to internal algorithms which are not configurable. 8.2.6 Configure mA Output Fault Action Menu → Configuration → Inputs/Outputs → Channel x → I/O Settings → Fault Action Display Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 137 Configuration and Use Manual Integrate the meter with the control system MMI-20039472 June 2019 ProLink III Device Tools → Configuration → I/O → Outputs → mA Output x → Fault Action Field Communicator Configure → Manual Setup → Inputs/Outputs → Channel x → mA Output x → mAOxFault Settings → mAOx Fault Action mA Output Fault Action controls the behavior of the mA Output if the transmitter detects a fault condition.
  • Page 138: Configure A Frequency Output

    If you change the configuration of Frequency Output Source, verify the Frequency Output scaling. The transmitter automatically loads the most recent values for the scaling parameters, and they may not be appropriate for your application. Related information Configure Frequency Output Scaling Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 139 Configuration and Use Manual Integrate the meter with the control system MMI-20039472 June 2019 Options for Frequency Output Source The transmitter provides a basic set of options for Frequency Output Source, plus several application-specific options. Different communications tools may use different labels for the options. Process variable Label Display...
  • Page 140 ProLink III Device Tools → Configuration → I/O → Outputs → Frequency Output x → Direction Field Communicator Configure → Manual Setup → Inputs/Outputs → Channel x → Frequency Output x → FOxSettings Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 141 Configuration and Use Manual Integrate the meter with the control system MMI-20039472 June 2019 Frequency Output Direction controls how conditions of forward flow and reverse flow affect the flow rates reported by the Frequency Output. Actual flow direction interacts with Sensor Flow Direction Arrow to determine the flow direction that the transmitter uses in processing.
  • Page 142 • For some faults only: If Fault Timeout is set to a non-zero value, the transmitter will not implement the fault action until the timeout has elapsed. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 143: Configure A Discrete Output

    Configuration and Use Manual Integrate the meter with the control system MMI-20039472 June 2019 Procedure 1. Set Frequency Output Fault Action as desired. • Default: Downscale Important If you set Frequency Output Fault Action to None, the Frequency Output will be controlled by the setting of Process Variable Fault Action.
  • Page 144 Batch Secondary Batch Secondary Batch Secondary Secondary Valve ON Externally powered: Site-specific Valve Valve Valve Batch Pump Batch Pump Batch Pump Batch Pump Externally powered: Site-specific Events configured using the enhanced event model. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 145 Configuration and Use Manual Integrate the meter with the control system MMI-20039472 June 2019 Events configured using the basic event model. Important This table assumes that Discrete Output Polarity is set to Active High. If Discrete Output Polarity is set to Active Low, reverse the voltage values.
  • Page 146 To indicate faults via a Discrete Output, set Discrete Output Source to Fault. Then, if a fault occurs, the Discrete Output is always ON and the setting of Discrete Output Fault Action is ignored. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 147: Configure Digital Communications

    Configuration and Use Manual Configure digital communications MMI-20039472 June 2019 9 Configure digital communications 9.1 Configure HART communications HART communications parameters support HART communications with the transmitter on a Bell 202 physical layer (Channel A). 9.1.1 Configure basic HART parameters Menu →...
  • Page 148 External pressure ✓ ✓ ✓ ✓ External temperature Totalizers and inventories ✓ ✓ ✓ Current value of any totalizer ✓ ✓ ✓ Current value of any inventory Diagnostics ✓ ✓ ✓ ✓ Velocity Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 149 Configuration and Use Manual Configure digital communications MMI-20039472 June 2019 Process variable ✓ ✓ ✓ ✓ Drive gain ✓ ✓ ✓ Tube frequency ✓ ✓ ✓ Meter temperature ✓ ✓ ✓ Board temperature ✓ ✓ ✓ Inlet (LPO) amplitude ✓ ✓...
  • Page 150 If you change the HART Primary Variable (PV), the process variable assigned to mA Output 1 is automatically changed to match. Configure HART trigger mode Menu → Configuration → Inputs/Outputs → Channel A → HART Settings → Burst Message x → Trigger Display Mode Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 151 Configuration and Use Manual Configure digital communications MMI-20039472 June 2019 ProLink III Device Tools → Configuration → Communications → Communications (HART) → Trigger Mode Configure → Manual Setup → HART → Burst Mode → Burst Message x → Configure Update Rate Trigger mode uses the burst message mechanism to indicate that a process variable has changed.
  • Page 152 Retry Rate controls the rate at which HART Command 119 is broadcast when event notification is active. • Default: 0.5 seconds 5. Set Maximum Update Time as desired. Maximum Update Time controls the rate at which HART Command 119 is broadcast when event notification is not active. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 153 Configuration and Use Manual Configure digital communications MMI-20039472 June 2019 • Default: 60 seconds Configuration and Use Manual...
  • Page 154 Configure digital communications Configuration and Use Manual June 2019 MMI-20039472 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 155: Complete The Configuration

    Configuration and Use Manual Complete the configuration MMI-20039472 June 2019 10 Complete the configuration 10.1 Test or tune the system using sensor simulation Display Menu → Startup Tasks → Commissioning Tools → Sensor Simulation ProLink III Device Tools → Diagnostics → Sensor Simulation Field Communicator Service Tools →...
  • Page 156 Sensor simulation does not affect any diagnostic values. Unlike actual mass flow rate and density values, the simulated values are not temperature-compensated (adjusted for the effect of temperature on the sensor’s flow tubes). Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 157: Save The Transmitter Configuration To A Backup File

    Configuration and Use Manual Complete the configuration MMI-20039472 June 2019 10.2 Save the transmitter configuration to a backup file A backup file allows you to return the transmitter to a known state. 10.3 Enable or disable software write-protection Display Use a mechanical switch on the display. ProLink III Device Tools →...
  • Page 158 Complete the configuration Configuration and Use Manual June 2019 MMI-20039472 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 159: Chapter 11 Transmitter Operation

    Configuration and Use Manual Transmitter operation MMI-20039472 June 2019 11 Transmitter operation 11.1 View process and diagnostic variables Process variables provide information about the state of the process fluid. Diagnostic variables provide data about device operation. You can use this data to monitor and troubleshoot your process. 11.1.1 View process and diagnostic variables using the display The display reports the name of the variable (for example, Density), the current value of the variable, and the associated unit of measure (for example, kg/m...
  • Page 160: View And Acknowledge Status Alerts

    Certain alerts do not clear until the transmitter is rebooted. Procedure • If the alert banner appears: a) Activate Info to view information about the alert. b) Take appropriate steps to clear the alert. c) Activate Ack to acknowledge the alert. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 161: Read Totalizer And Inventory Values

    Configuration and Use Manual Transmitter operation MMI-20039472 June 2019 If ⓘ appears: • a) Choose Menu → (i) Alert List. b) Select an alert to view more information about the specific alert or to acknowledge it individually. c) Choose Acknowledge All Alerts to acknowledge all alerts on the list. 11.2.2 View and acknowledge alerts using ProLink III You can view a list containing all alerts that are active, or inactive but unacknowledged.
  • Page 162: Start, Stop, And Reset Totalizers And Inventories

    Wait or scroll until the totalizer or inventory appears on the display. b) Choose Options. c) Choose Reset. • To reset all totalizers and inventories as a group: a) Choose Menu → Operations → Totalizers. b) Choose Reset All. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 163 Configuration and Use Manual Transmitter operation MMI-20039472 June 2019 11.4.2 Start, stop, and reset totalizers using ProLink III You can start and stop each totalizer or inventory independently. You can start and stop all totalizers as a group. You can reset each totalizer or inventory independently. You can reset all totalizers as a group. You can reset all inventories as a group.
  • Page 164 To reset all totalizers as a group, choose Overview → Totalizer Control → Reset All Totals. • To reset all inventories as a group, choose Overview → Totalizer Control → Reset All Inventories. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 165: Operation Using The Batcher

    Configuration and Use Manual Operation using the batcher MMI-20039472 June 2019 12 Operation using the batcher 12.1 Run a batch You can run a batch using any of the presets that are enabled. You can change the target for the current batch.
  • Page 166 When the Inhibit Flow input is active, the batch will ignore the flow rate of the assigned flow source, allowing a batch to end. The batch total will not increment when flow is inhibited. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 167: Perform Aoc Calibration

    Configuration and Use Manual Operation using the batcher MMI-20039472 June 2019 12.2 Perform AOC calibration AOC calibration trains the AOC algorithm to adjust for your network speed and valve closure speed. AOC calibration is required only if AOC Compensation Mode is set to AOC Algorithm. There are two options for AOC calibration: •...
  • Page 168 Click Start AOC Calibration. Important If you are using rolling calibration, and fluid characteristics change or the transmitter configuration changes, the transmitter will automatically adjust to the new conditions after a few batches. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 169: Chapter 13 Measurement Support

    Configuration and Use Manual Measurement support MMI-20039472 June 2019 13 Measurement support 13.1 Use Smart Meter Verification (SMV) You can run an SMV test, view and interpret the results, and set up automatic execution. 13.1.1 Run an SMV test Run an SMV test to ensure that your sensor has not experienced coating, corrosion, erosion, or any other physical or mechanical damage that affects measurement accuracy.
  • Page 170 ProLink III stores this information in the SMV database on the PC. It is not saved to the transmitter. 4. Select the desired output behavior. Option Description Continue Measuring During the test, all outputs will continue to report their assigned process variables. The test will run for approximately 90 seconds. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 171 Configuration and Use Manual Measurement support MMI-20039472 June 2019 Option Description During the test, all outputs will report the last measured value of their assigned Fix at Last Measured Value process variable. The test will run for approximately 140 seconds. Fix at Fault During the test, all outputs will go to their configured fault action.
  • Page 172 To view details of previous tests, click View previous test report. View SMV test results using the Field Communicator In addition to test results, the Field Communicator provides a trend chart. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 173 Configuration and Use Manual Measurement support MMI-20039472 June 2019 Procedure • For licensed and unlicensed versions of SMV, results of the current test are displayed automatically. • For licensed versions of SMV only, to view detailed results for the current test, choose Service Tools → Maintenance →...
  • Page 174 Set Hours Between to 0 . 3. To schedule a recurring execution: a) Set Specify Time Until Next Run to the number of days, hours, and minutes to elapse before the first test is run. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 175 Configuration and Use Manual Measurement support MMI-20039472 June 2019 b) Set Specify Time Between Recurring Runs to the number of days, hours, and minutes to elapse between runs. 4. To disable scheduled execution: a) Set Specify Time Until Next Run to 0 days, 0 hours, and 0 minutes. b) Set Specify Time Between Recurring Runs to 0 days, 0 hours, and 0 minutes.
  • Page 176: Use Pvr, Tbr, And Tmr

    Used with gas streams that may experience intermittent low levels of liquid entrainment, i.e., liquid carry- over • Allows gas measurement to continue during periods of entrained liquid (mist) by providing a substitute flow rate value based on the immediately preceding process flow rate Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 177: Zero The Meter

    Configuration and Use Manual Measurement support MMI-20039472 June 2019 • Returns to reporting the measured flow rate when the mist interval is over, increased or decreased by a maximum of 10%, until flow totals are appropriately adjusted for the unmeasured flow •...
  • Page 178 Restriction Restore the factory zero only if your meter was purchased as a unit, it was zeroed at the factory, and you are using the original components. Related information Verify the zero Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 179: Set Up Pressure Compensation

    Not all sensors or applications require pressure compensation. The pressure effect for a specific sensor model can be found in the product data sheet located at www.emerson.com. If you are uncertain about implementing pressure compensation, contact customer service.
  • Page 180 The calibration pressure is the pressure at which your sensor was calibrated, and defines the pressure at which there is no pressure effect. If the data is unavailable, enter 20 PSI. 6. Choose the method to be used to supply pressure data, and perform the required setup. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 181 Configuration and Use Manual Measurement support MMI-20039472 June 2019 Method Description Setup a. Choose Menu → Configuration → Process Measurement Polling The meter polls an external device for pressure data. → Pressure Compensation → External Pressure. b. Set External Pressure to On. c.
  • Page 182 The calibration pressure is the pressure at which your sensor was calibrated, and defines the pressure at which there is no pressure effect. If the data is unavailable, enter 20 PSI. 6. Choose the method you will use to supply pressure data, and perform the required setup. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 183 Configuration and Use Manual Measurement support MMI-20039472 June 2019 Option Description Setup Polling The meter polls an external a. Set Pressure Source to Poll for External Value. device for pressure data. b. Set Polling Slot to an available slot. c. Set Polling Control to Poll as Primary or Poll as Secondary. Option Description Poll as Primary...
  • Page 184 Poll as Secondary Other HART masters will be on the network. The Field Communicator is not a HART master. f. Set External Device Tag to the HART tag of the external pressure device. g. Set Polled Variable to Pressure. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 185: Validate The Meter

    Configuration and Use Manual Measurement support MMI-20039472 June 2019 Method Description Setup Digital A host writes pressure data to a. Choose Configure → Manual Setup → Measurements → communications the meter at appropriate Optional Setup → External Pressure/Temperature → intervals. Pressure.
  • Page 186 Use this method only when a volume flow reference is not available, but a density reference is available. Procedure 1. Calculate the meter factor for density, using the standard method. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 187: Perform A (Standard) D1 And D2 Density Calibration

    Configuration and Use Manual Measurement support MMI-20039472 June 2019 MeterFactor 2. Calculate the meter factor for volume flow from the meter factor for density: Volume = MeterFactor Density The following equation is mathematically equivalent to the first equation. You may use whichever MeterFactor ConfiguredMeterFactor Density Flowmeter...
  • Page 188 13.6.2 Perform a D1 and D2 density calibration using ProLink III Procedure 1. Read the Prerequisites in Perform a (standard) D1 and D2 density calibration if you have not already done so. 2. See the following figure. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 189 Configuration and Use Manual Measurement support MMI-20039472 June 2019 D1 Calibration D2 Calibration Close shutoff valve Fill sensor with D1 fluid Fill sensor with D2 fluid downstream from sensor ProLink Menu > ProLink Menu > Calibration > Calibration > Density Cal - Point 1 Density Cal - Point 2 Enter density of D1 fluid Enter density of D2 fluid...
  • Page 190: Adjust Concentration Measurement With Trim Offset

    For most applications, the trim offset is sufficient. Prerequisites Ensure that the active matrix is the one that you want to trim. You can set the offset separately for each matrix on your transmitter. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 191: Adjust Concentration Measurement With Trim Slope And Trim Offset

    Configuration and Use Manual Measurement support MMI-20039472 June 2019 You must be able to take a sample of your process fluid and obtain a laboratory concentration value at line density and line temperature. Procedure 1. Take a concentration reading from the meter, and record line density and line temperature. 2.
  • Page 192 If the two values are not acceptably close, repeat this procedure. Calculating the trim slope and the trim offset Comparison 1 Laboratory value 50.00% Meter value 49.98% Comparison 2 Laboratory value 16.00% Meter value 15.99% Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 193 Configuration and Use Manual Measurement support MMI-20039472 June 2019 50 = A × 49.98 + B Populate the equations: 16 = A × 15.99 + B 50.00 − 16.00 = 34.00 Solve for A: 49.98 − 15.99 = 39.99 34 = A × 33.99 A = 1.00029 50.00 = 1.00029 ×...
  • Page 194 Measurement support Configuration and Use Manual June 2019 MMI-20039472 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 195: Chapter 14 Maintenance

    Configuration and Use Manual Maintenance MMI-20039472 June 2019 14 Maintenance 14.1 Install a new transmitter license Display Menu → Service Tools → License Manager ProLink III Device Tools → Configuration → Feature License Field Communicator Overview → Device Information → Licenses Whenever you purchase additional features or request a trial license, you must install a new transmitter license.
  • Page 196: Upgrade The Transmitter Firmware

    If you chose to reboot the transmitter at a later date, you can reboot it from the menu, or you can power-cycle it. 7. Verify the transmitter configuration and all safety parameters. 8. Enable write-protection. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 197: Reboot The Transmitter

    CAUTION If the transmitter is in a hazardous area, do not open the wiring compartment. Contact customer support. Prerequisites You must have the firmware upgrade files provided by Emerson. Procedure 1. Choose Device Tools → Transmitter Software Update. 2. Navigate to the folder containing the firmware upgrade files.
  • Page 198: Battery Replacement

    If the battery is non-functional and the transmitter is powered down, then powered up, the clock will restart from the time of the power-down. All timestamps will be affected. You can correct the issue by resetting the transmitter clock. For a permanent resolution, the battery must be replaced. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 199: Log Files, History Files, And Service Files

    Configuration and Use Manual Log files, history files, and service files MMI-20039472 June 2019 15 Log files, history files, and service files 15.1 Generate history files Display Menu → USB Options → Transmitter --> USB Drive → Download Historical Files ProLink III Device Tools →...
  • Page 200 10 years of 5-minute average data. Each record contains data for the following process and diagnostic variables: • Timestamp — Format: Military time — Time and time zone: Transmitter clock • Mass flow rate (kg/sec) Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 201 Configuration and Use Manual Log files, history files, and service files MMI-20039472 June 2019 • Volume flow rate (l/sec) or GSV flow rate • Density (g/cm³) • Line temperature (°C) • External temperature (if available) • Pressure (if available) • If concentration measurement is enabled: —...
  • Page 202 If the transmitter is rebooted or power-cycled, SMV history is not affected. SMV history and configuration files If you restore the factory configuration or upload a configuration file, SMV history is not affected. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 203 Configuration and Use Manual Log files, history files, and service files MMI-20039472 June 2019 SMV log Device UID: 577937183 Device Tag: SUPPLY Time Zone: GMT -7.00 Date Time LPO Stiff RPO Stiff LPO Mass RPO Mass Damping Drv mA … 8/13/2018 19:27 0.285876 0.289738...
  • Page 204 The contract totals for the previous contract period are stored in the Yesterday's Total [1-4] parameters. • • The contract totals from earlier contract periods can be read in the totalizer history log. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 205: Generate Service Files

    Configuration and Use Manual Log files, history files, and service files MMI-20039472 June 2019 Configure contract totals into the totalizer history log The transmitter can be configured to store contract totals to the totalizer history log. This allows you to access totals from earlier contract periods.
  • Page 206 Name of alert or condition • Category: — F=Failure — FC=Function Check — M=Maintenance Required — OOS=Out of Specification — I=Ignore • Action: — Active=Transition from inactive to active — Inactive=Transition from active to inactive Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 207 Configuration and Use Manual Log files, history files, and service files MMI-20039472 June 2019 — Toggling=More than 2 transitions in the last 60 seconds • Timestamp — Format: Military time — Time and time zone: Transmitter clock — Not displayed if Action=Toggling Alert history and power-cycles If the transmitter is rebooted or power-cycled, the 20 most recent records in alert history are retained in the transmitter's working memory.
  • Page 208 Modbus location in transmitter memory — Cnnn=Coil — Rnnn=Register — Rnnn xxx=Array, indexed by register xxx • Name of Modbus location • Original value • New value • Measurement unit, if applicable Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 209 Configuration and Use Manual Log files, history files, and service files MMI-20039472 June 2019 • Timestamp — Format: Military time — Time and time zone: Transmitter clock • Host or protocol from which the change was made Configuration audit history and power-cycles If the transmitter is power-cycled or rebooted, the event is logged in the configuration audit history.
  • Page 210 Number of password entry failures • Number of transmitter firmware upgrade failures • Number of database write failures Security log and power-cycles If the transmitter is rebooted or power-cycled, the security log is not affected. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 211 Configuration and Use Manual Log files, history files, and service files MMI-20039472 June 2019 Security log and configuration files If you attempt to restore the factory configuration or upload a configuration file when write-protection is enabled, the Database Write Failures counter is increased. Security log file TAG:SUPPLY UID:22729F1F...
  • Page 212 Log files, history files, and service files Configuration and Use Manual June 2019 MMI-20039472 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 213: Chapter 16 Troubleshooting

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 16 Troubleshooting 16.1 Status LED and device status The status LED (MOD STATUS) on the transmitter display provides a quick indication of device status by changing color and flashing. If the transmitter was ordered without a display, the LEDs on the outputs board inside the transmitter provide the same information.
  • Page 214: Batch Problems

    1. Verify the wiring between the Discrete Output and the valve. The ON signal must open the valve. Perform a loop test. 2. Ensure that the channel is wired and configured for external power. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 215: Concentration Measurement Problems

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 3. Ensure that the valve and channel are powered. 16.3.4 Batch totals are inaccurate Cause • Batch target is incorrect • AOC is inaccurate • Flow measurement needs adjustment Recommended actions 1. Verify that the correct batch preset is active. 2.
  • Page 216: Density Measurement Problems

    Erosion or corrosion Recommended actions 1. Check your process conditions against the values reported by the device. 2. Increase the density damping value. 3. Decrease the flow rate. 4. Check for two-phase flow. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 217 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 5. Ensure that line pressure or sample pressure meets installation requirements. 6. Increase back pressure to minimize bubble formation. 7. Minimize vibration in the pipeline. 8. Increase the pipe diameter. 9. Install a flow control method (bypass, flow chamber, expander, etc.). 10.
  • Page 218: Discrete Output Problems

    2. Verify the output wiring. 3. Verify that the channel is wired and configured as a Discrete Output. 4. Purchase a license for the channel and upgrade the transmitter firmware. 5. Contact customer service. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 219: Flow Measurement Problems

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 16.6.2 Loop test failed Cause • Output not powered • Power supply problem • Wiring problem • Circuit failure Recommended actions 1. Check the power supply and power supply wiring. 2. Verify the output wiring. 3.
  • Page 220 11. Check for two-phase flow. 12. Check for radio frequency interference. 13. Contact customer service. 16.7.4 Erratic non-zero flow rate when flow is steady Cause • Two-phase flow • Damping value too low Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 221 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 • Plugged or coated sensor tube • Wiring problem • Problem with receiving device Recommended actions 1. Verify that the sensor orientation is appropriate for your application. See the installation manual for your sensor. 2.
  • Page 222: Frequency Output Problems

    7. Verify the receiving device, and the wiring between the transmitter and the receiving device. 8. Verify that the channel is wired and configured as a Frequency Output. 9. Purchase a license for the channel and upgrade the transmitter firmware. 10. Perform a loop test. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 223: Milliamp Output Problems

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 16.8.2 Consistently incorrect FO measurement Cause • Output not scaled correctly • Incorrect measurement unit configured for process variable Recommended actions 1. Check the scaling of the Frequency Output. 2. Verify that the measurement units are configured correctly for your application. 16.8.3 Erratic FO Cause There is Radio Frequency Interference (RFI) from the environment.
  • Page 224 • Fault condition if Fault Action is set to Internal Zero or Downscale • Bad mA receiving device Recommended actions 1. Check your process conditions against the values reported by the device. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 225 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 2. Verify the receiving device, and the wiring between the transmitter and the receiving device. 3. Check the settings of Upper Range Value and Lower Range Value. 4. Check the Fault Action settings. 5.
  • Page 226: Status Alerts, Causes, And Recommendations

    2. Configure the transmitter to ignore the Output Saturated alert or the relevant conditions. 3. Change the configuration of Fault Action from Downscale to another option. 16.10 Status alerts, causes, and recommendations Not all of these alerts may apply to your type of transmitter. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 227 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 16.10.1 [002] RAM Error (Core Processor) Alert Electronics Failed Cause There is an internal memory problem with the core processor. This alert will not clear until you reboot or power cycle the transmitter. Recommended actions 1.
  • Page 228 16.10.5 [009] Transmitter Initializing/ Warming Up Alert Transmitter Initializing Cause The transmitter is in power-up mode. Recommended actions 1. Allow the meter to complete its power-up sequence. The alert should clear automatically. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 229 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 2. If the alert does not clear: a) Measure the voltage at the core processor terminals and ensure that it is receiving a minimum of 11.5 volts at all times. If it is not, verify the power wiring to the transmitter. b) Verify that the tubes are full of process fluid.
  • Page 230 4. Ensure that all meter components are grounded properly. 5. Evaluate the environment for sources of high electromagnetic interference (EMI) and relocate the transmitter or wiring as necessary. 6. Power-cycle the transmitter to see if the alert clears. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 231 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 Important This alert will not clear until you cycle power to the meter. 7. If the alert persists, replace the transmitter. 16.10.10 [019] RAM Error (Transmitter) Alert Electronics Failed Cause There is a ROM checksum mismatch in the transmitter or the RAM address location cannot be written in the transmitter.
  • Page 232 5. Evaluate the environment for sources of high electromagnetic interference (EMI) and relocate the transmitter or wiring as necessary. 6. Reboot or power-cycle the transmitter to see if the alert clears. 7. If the alert persists, replace the core processor. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 233 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 16.10.14 [024] Program Corrupt (Core Processor) Alert Electronics Failed Cause There is a checksum mismatch in the core processor's program section. This alert applies to the standard core processor only. Recommended actions 1.
  • Page 234 3. Verify that the transmitter is receiving sufficient power. a) If it is not, correct the problem and reboot or power-cycle the transmitter. b) If it is, this suggests that the transmitter has an internal power issue. Replace the transmitter. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 235 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 16.10.19 [033] Insufficient Pickoff Signal Alert Tube Not Full Cause The signal from the sensor pickoffs is insufficient for operation (enhanced core processor only). Recommended actions 1. Check for two-phase flow. 2. Check the sensor tubes for plugging or coating. 3.
  • Page 236 3. Verify that the tubes are full of process fluid. 4. Check the drive gain and the pickoff voltage. Refer to Check the pickoff voltage. 5. Check the sensor coils for electrical shorts. If you find problems, replace the sensor. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 237 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 Refer to Check for internal electrical problems. 6. Ensure that the sensor orientation is appropriate for your application. Settling from a two-phase or three-phase fluid can cause this alert even if the flow tubes are full. 16.10.25 [103] Configuration Warning Alert Configuration Warning...
  • Page 238 2. Check your process conditions against the values reported by the device. 3. Ensure that both devices are using the same measurement unit. 4. Purge the sensor tubes. 16.10.31 [114] mA Output 2 Fixed Alert Output Fixed Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 239 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 Cause The output is configured to send a constant value. A loop test may be in progress. Recommended actions 1. Check to see if a loop test is in process (the output is fixed). 2.
  • Page 240 The line density or line temperature is outside the range of the concentration matrix plus the configured extrapolation limit. Recommended actions 1. Ensure that process density and temperature are within the limits of the concentration matrix. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 241 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 2. Verify the configuration of the concentration measurement application. 16.10.39 [123] Pressure Overrange (API referral) Alert Process Aberration Cause The line pressure is outside the range of the API table. Recommended actions 1.
  • Page 242 Verify the configuration of the batcher application and related parameters. 16.10.45 Clock Failure Alert Data Loss Possible Cause The transmitter's real-time clock is not incrementing. Recommended actions Contact customer service. 16.10.46 Core Processor Update Failed Alert Configuration Error Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 243 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 Cause The core processor software update failed. Recommended actions 1. Resolve any active alerts. 2. Check the connection between the transmitter and the core processor. 3. Reboot or power-cycle the transmitter, then retry the procedure. 4.
  • Page 244 Alert Process Aberration Cause The transmitter has detected moderate two-phase severity. Recommended actions Check your process conditions against the values reported by the device. 16.10.53 Moderate Two Phase Flow Alert Process Aberration Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 245 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 Cause The transmitter has detected moderate two-phase flow. Recommended actions Check your process conditions against the values reported by the device. 16.10.54 No Permanent License Alert Data Loss Possible Cause A permanent license has not been installed in the transmitter firmware. Recommended actions 1.
  • Page 246 The system time has not been entered. The system time is required for diagnostic logs. Recommended actions Set the system time. 16.10.61 Transmitter Software Update Failed Cause The transmitter software update failed. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 247: Temperature Measurement Problems

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 Recommended actions 1. Reboot or power-cycle the transmitter. 2. Retry the procedure. 3. Contact customer service. 16.10.62 Watchdog Error Alert Electronics Failed Cause The watchdog timer has expired. Recommended actions 1. Reboot or power-cycle the transmitter to see if the alert clears. 2.
  • Page 248: Velocity Measurement Problems

    If you are measuring gas, minor inaccuracy in velocity readings is expected. If this is an issue for your application, contact customer support. 16.12.1 Non-zero velocity reading at no-flow conditions/zero offset Cause • Misaligned piping (especially in new installations) • Open or leaking valve • Incorrect sensor zero Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 249 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 Recommended actions 1. Zero the meter. 2. Check for open or leaking valves or seals. 3. Check for mounting stress on the sensor (for example, the sensor being used to support piping, misaligned piping).
  • Page 250 3. Check the grounding of all components. 4. Check for two-phase flow. 5. Verify the receiving device, and the wiring between the transmitter and the receiving device. 6. Replace the core processor or transmitter. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 251: Check Batch Total Against Scale Reading

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 16.13 Check batch total against scale reading You can determine the accuracy of the batch process by comparing batch total as measured by the transmitter to the batch total as measured by a scale. Prerequisites You mut be able to measure the delivered batch, using a highly accurate scale.
  • Page 252 5. For the 700 core processor only, measure the resistance between the terminal pairs listed here. Terminal pair Terminal pair (core Function Expected resistance (transmitter) processor) White – green 3–4 RS-485/A and RS-485/B 29 kΩ to 33 kΩ Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 253: Check The Cutoffs

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 Terminal pair Terminal pair (core Function Expected resistance (transmitter) processor) Black – white 2–3 VDC– and RS-485/A 29 kΩ to 33 kΩ Black – green 2–4 VDC– and RS-485/B 16 kΩ to 18 kΩ 6.
  • Page 254: Check The Drive Gain

    Erratic drive gain Table 16-3: Possible causes and recommended actions for erratic drive gain Possible cause Recommended actions Foreign material caught in sensor • Purge the sensor tubes. tubes • Replace the sensor. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 255: Check For Internal Electrical Problems

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 16.18 Check for internal electrical problems Shorts between sensor terminals or between the sensor terminals and the sensor case can cause the sensor to stop working. Possible cause Recommended action Liquid or moisture inside the sensor case Contact customer support.
  • Page 256: Check The Scaling Of The Frequency Output

    You may need one or more of the following: • The installation manual for your transmitter • A Field Communicator • A voltmeter • Optional: The HART Application Guide, available at www.hartcomm.org Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 257 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 Procedure 1. Verify the HART address. The default HART address is 0. This is the recommended value unless the device is in a multidrop network. 2. If the primary mA output is producing a fixed value of 4 mA, ensure that mA Output Action (Loop Current Mode) is enabled.
  • Page 258: Locate A Device Using The Hart 7 Squawk Feature

    Choose New Value. f) Set Simulation Value to 20 . g) Start the simulation. h) Read the mA current at the receiving device and compare it to the transmitter output. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 259 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 The readings do not need to match exactly. If the values are slightly different, you can correct the discrepancy by trimming the output. i) Choose Exit. 2. Test the Frequency Output(s). a) Choose Menu → Service Tools → Output Simulation and select the Frequency Output to test. b) Set Simulation Value to 1 .
  • Page 260 Choose Device Tools → Diagnostics → Testing and select the frequency output to test. b) Enter the frequency output value in Fix to. c) Click Fix FO. d) Read the frequency signal at the receiving device and compare it to the transmitter output. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 261 Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 e) Click UnFix FO. 3. Test the Discrete Output(s). a) Choose Device Tools → Diagnostics → Testing → Discrete Output Test. b) If your transmitter is configured for two discrete outputs, determine which discrete output you want to test.
  • Page 262: Check Lower Range Value And Upper Range Value

    2. If there are active fault conditions, the transmitter is performing correctly. If you want to change its behavior, consider the following options: • Change the setting of mA Output Fault Action. For the relevant status alerts, change the setting of Alert Severity. • Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 263: Trim Ma Output

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 • Configure the transmitter to ignore the relevant status alerts or conditions. Restriction Some status alerts and conditions are not configurable. 3. If there are no active fault conditions, continue troubleshooting. 16.29 Trim mA Output Trimming an mA Output calibrates the transmitter's mA Output to the receiving device.
  • Page 264: Check The Pickoff Voltage

    • If there is no power, continue with this procedure. 2. Before inspecting the power supply wiring, disconnect the power source. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 265: Check For Radio Frequency Interference (Rfi)

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 CAUTION If the transmitter is in a hazardous area, wait five minutes after disconnecting the power. 3. Ensure that the terminals, wires, and wiring compartment are clean and dry. 4. Ensure that the power supply wires are connected to the correct terminals. 5.
  • Page 266 Test the gray terminal against all other terminals except the blue one. g) Test the orange terminal against all other terminals except the yellow and violet ones. h) Test the yellow terminal against all other terminals except the orange and violet ones. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 267: Using Sensor Simulation For Troubleshooting

    Configuration and Use Manual Troubleshooting MMI-20039472 June 2019 i) Test the violet terminal against all other terminals except the yellow and orange ones. There should be infinite resistance for each pair. If there is any resistance at all, there is a short between terminals.
  • Page 268: Check For Two-Phase Flow (Slug Flow)

    You can reduce the occurrence of two-phase flow alerts by setting Two-Phase Flow Low Limit to a lower value, Two-Phase Flow High Limit to a higher value, or Two-Phase Flow Timeout to a higher value. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 269: Appendix A Using The Transmitter Display

    Configuration and Use Manual Using the transmitter display MMI-20039472 June 2019 A Using the transmitter display This section explains how to use the display. Using the display, you can move through the menus, configure the application, monitor and control the application, and perform maintenance and diagnostic tasks. A.1 Components of the transmitter display The transmitter display includes a status LED, a multi-line LCD panel, two security switches, and four optical switches.
  • Page 270: Access And Use The Display Menus

    The four optical switches, ⇦⇧⇩⇨, are used to navigate the menus, make selections, and enter data. To activate an optical switch, hold your thumb or finger over it to block the light. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 271 Configuration and Use Manual Using the transmitter display MMI-20039472 June 2019 Figure A-4: Optical switches Procedure 1. Observe the action bar at the bottom of the LCD panel. The action bar displays Menu⇨. 2. Place your thumb or finger over the ⇨ optical switch to activate it. The top-level menu is displayed.
  • Page 272 Activate ⇧ and ⇩ to scroll through the values that are valid for that position. • • Repeat until all characters are set. Activate and hold ⇨ to save the value. • Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 273 Configuration and Use Manual Using the transmitter display MMI-20039472 June 2019 6. To exit the display menu system, use either of the following methods: • Wait until the menu times out and returns to the display variables. • Exit each menu separately, working your way back to the top of the menu system. Configuration and Use Manual...
  • Page 274: June 2019 Mmi

    Using the transmitter display Configuration and Use Manual June 2019 MMI-20039472 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 275: Appendix B Using Prolink Iii With The Transmitter

    Micro Motion ProLink III User Manual. In most ProLink III installations, the manual is installed with the ProLink III program. Additionally, the ProLink III manual is available on the documentation CD or at www.emerson.com. ProLink III features and functions ProLink III offers complete transmitter configuration and operation functions. ProLink III also offers a number of additional features and functions, including: •...
  • Page 276: Connect With Prolink Iii

    Prerequisites • Ensure the transmitter service port is enabled. • Obtain a USB type A to type A cable. Important The USB cable should be no greater than 1 meter in length. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 277 Configuration and Use Manual Using ProLink III with the transmitter MMI-20039472 June 2019 Procedure 1. Insert one end of the USB cable into the USB port on your PC. 2. Open the wiring compartment on the transmitter, and insert the other end of the USB cable into the service port on the transmitter.
  • Page 278 Add resistance as necessary to achieve at least one volt across the connection points. Important HART/Bell 202 connections require a voltage drop of 1 VDC. To achieve this, add resistance of 250–600 Ω to the connection. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 279 Configuration and Use Manual Using ProLink III with the transmitter MMI-20039472 June 2019 Figure B-2: Connection to mA output terminals A. PC B. RS-232 to Bell 202 converterBell 202 converter C. External power supply, if required D. 250–600 Ω resistance E.
  • Page 280 Add resistance as necessary to achieve at least one volt across the connection points. Important HART/Bell 202 connections require a voltage drop of 1 VDC. To achieve this, add resistance of 250–600 Ω to the connection. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 281 Configuration and Use Manual Using ProLink III with the transmitter MMI-20039472 June 2019 Figure B-4: Connection over local loop A. PC B. Bell 202 converter C. Any combination of resistors R1 and R2 as necessary to meet HART communication resistance requirements D.
  • Page 282 Add resistance as necessary to achieve at least one volt across the connection points. Important HART/Bell 202 connections require a voltage drop of 1 VDC. To achieve this, add resistance of 250–600 Ω to the connection. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 283 Configuration and Use Manual Using ProLink III with the transmitter MMI-20039472 June 2019 Figure B-6: Connection over multidrop network A. RS-232 to Bell 202 converter B. 250–600 Ω resistance C. Devices on the network D. Master device 5. Start ProLink III. 6.
  • Page 284 • Ensure that there is no conflict with another HART master. If any other host (DCS or PLC) is connected to the mA output, temporarily disconnect the DCS or PLC wiring. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 285: Appendix C Using A Field Communicator With The Transmitter

    If you are unable to perform these tasks, consult the Field Communicator manual before attempting to use the Field Communicator. The Field Communicator manual is available on the documentation CD or at www.emerson.com. Device descriptions (DDs) In order for the Field Communicator to work with your device, the appropriate device description (DD) must...
  • Page 286: Connect With The Field Communicator

    HART connection posts, and add resistance as required. The Field Communicator must be connected across a resistance of 250–600 Ω. HART connections are not polarity-sensitive. It does not matter which lead you attach to which terminal. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 287 Configuration and Use Manual Using a Field Communicator with the transmitter MMI-20039472 June 2019 Figure C-1: Field Communicator connection to transmitter terminals A. Field Communicator B. 250–600 Ω resistance C. External power supply, if required D. Transmitter with end-cap removed E.
  • Page 288 Need help? The Field Communicator requires a minimum of 1 VDC across the connection leads to communicate. If necessary, increase the resistance at the connection point until 1 VDC is achieved. Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 289: Appendix D Channel Combinations

    Configuration and Use Manual Channel combinations MMI-20039472 June 2019 D Channel combinations D.1 Rules for channel combinations Use these rules to determine what channel types and channel combinations are valid on the transmitter. Rule number Rule Channel A is always mA Output 1 (HART). Channel B is always mA Output 2.
  • Page 290 Channel combinations Configuration and Use Manual June 2019 MMI-20039472 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 291: Appendix E Concentration Measurement Matrices, Derived Variables, And Process Variables

    Configuration and Use Manual Concentration measurement matrices, derived variables, and process variables MMI-20039472 June 2019 E Concentration measurement matrices, derived variables, and process variables E.1 Standard matrices for the concentration measurement application The standard concentration matrices available from Micro Motion are applicable for a variety of process fluids. These matrices are included in the ProLink III installation.
  • Page 292: Derived Variables And Calculated Process Variables

    ✓ ✓ ✓ ✓ ✓ Volume The percent volume of Concentration solute or of material in (Specific Gravity) suspension in the total solution, derived from specific gravity Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 293 Configuration and Use Manual Concentration measurement matrices, derived variables, and process variables MMI-20039472 June 2019 Calculated process variables Density at Standard reference volume Specific Concentra Net mass volume Derived variable Description temp flow rate gravity tion flow rate flow rate ✓...
  • Page 294 Concentration measurement matrices, derived variables, and process variables Configuration and Use Manual June 2019 MMI-20039472 Micro Motion 5700 Transmitters with Intrinsically Safe Outputs...
  • Page 295: Appendix F Environmental Compliance

    Configuration and Use Manual Environmental compliance MMI-20039472 June 2019 F Environmental compliance F.1 RoHS and WEEE In compliance with the RoHS directive (Restriction of Hazardous Substances) and the WEEE directive (Waste Electrical and Electronic Equipment), the battery in the 5700 transmitter cannot be serviced or replaced by users.
  • Page 296 © 2019 Micro Motion, Inc. All rights reserved. The Emerson logo is a trademark and service mark of Emerson Electric Co. Micro Motion, ELITE, ProLink, MVD and MVD Direct Connect marks are marks of one of the Emerson Automation Solutions family of companies. All other marks are property of their respective owners.

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