Status Alerts, Causes, And Recommendations - Emerson Micro Motion 5700 Configuration And Use Manual

15.3

Status alerts, causes, and recommendations

Table 15-3: Status alerts, causes, and recommendations
Alert
Electronics Failed
Configuration and Use Manual
Name Cause
[002] RAM Error There is an internal mem-
(Core Processor) ory problem with the core
processor.
This alert will not clear un-
til you reboot or power-
cycle the transmitter.
Conditions
Recommended actions
• Ensure that all wiring compartment
covers are installed correctly.
• Ensure that all transmitter wiring
meets specifications and that all cable
shields are properly terminated.
• Verify that the drain wires from the 4-
wire cable are properly landed.
Micro Motion recommends landing
the drain wires outside the core pro-
cessor housing. If the drain wires are
landed inside the core processor hous-
ing, they must be covered by the foil
shield for their full length, until they
land under the ground screw.
• Ensure that all meter components are
grounded properly.
• Evaluate the environment for sources
of high electromagnetic interference
(EMI) and relocate the transmitter or
wiring as necessary.
• Reboot or power-cycle the transmitter
to see if the alert clears.
• Replace the core processor.
Troubleshooting
205