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General Care and Troubleshooting
WorkCentre
5945/5955
Clearing Jams in the Bypass Tray
The device displays the status code: 75-150-00.
The message on the device touch screen reads: Tray 5 is unavailable. Empty and reload.
1. Remove any misfed pages.
2. Fan the media to ensure no pages are stuck together.
3. Check the tray guides are set correctly for the size of media loaded in the tray.
More Information
Identifying the Parts of Your Device
Repeated paper jams, misfeeds or multi sheet feeds
User Guide
711