Xerox 555 User Manual
Xerox 555 User Manual

Xerox 555 User Manual

Xerox printer user's guide 555, 575
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XEROX
WorkCentre Pro 555/575
User's Guide
708P84301

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Summary of Contents for Xerox 555

  • Page 1 XEROX WorkCentre Pro 555/575 User’s Guide 708P84301...
  • Page 2 AL7 1HL United Kingdom ©2000 by Xerox Corporation. All rights reserved. Xerox®, Xerox Limited® and all the products mentioned in this publication are trademarks of Xerox Corporation and Xerox Limited. Products and trademarks of other companies are also acknowledged. Copyright protection claimed includes all forms and matters of...
  • Page 3: Table Of Contents

    Hardware Features...2-4 System Requirements ...2-6 Space Requirements ...2-7 Control Panel...2-8 Control Panel Components and Function Keys...2-9 Direct Access Function Keys...2-13 Tones...2-14 Operation Modes ...2-15 Standby Mode ...2-15 Communication Mode...2-15 Copy Mode ...2-16 Menu Mode...2-16 PC Printing Mode ...2-16 WorkCentre Pro 555/575...
  • Page 4 Selecting the Scan Contrast... 3-20 Quick Start... 3-21 To Receive ... 3-21 To Send... 3-21 To Copy ... 3-21 To Print... 3-21 Phonebook Reports...3-22 Speed Dial Phonebook ...3-23 One Touch Phonebook ...3-24 Group Phonebook ... 3-25 Alphabetical Phonebook ... 3-26 WorkCentre Pro 555/575...
  • Page 5 Recycled Paper ... A-11 Telecommunications Requirements ... A-12 European Fax Approvals and Certification ... A-12 FCC Regulations ... A-13 Send Header Requirements ... A-13 Data Coupler Information ... A-13 Canadian Certification ... A-15 * Not available in all markets. WorkCentre Pro 555/575...
  • Page 6 WorkCentre Pro 555/575...
  • Page 7: Chapter 1 How To Use This Manual

    How to Use This Manual Thank you for purchasing the Xerox WorkCentre Pro. The WorkCentre is designed for ease of use, but to use your machine to its fullest potential, take some time to read the User Documentation. You will be ready to send and receive faxes and make copies with your machine as soon as you have read chapters 1 through 3.
  • Page 8: Information Provided By The Advanced Features Guide (Afg)

    Refer to the Index to locate specific information. Information provided by the Advanced Features Guide (AFG) Programming the Machine Receiving Documents Dialling Methods Transmitting Documents Cancelling Jobs Polling Mailbox Communications Reports Printing Functionality Control Centre/PC Interface Guide WorkCentre Pro 555, 575...
  • Page 9: Document Conventions

    To print the header above the document area, press To not print a header, press 3. The menu selection screen redisplays. Press Exit ( to return to the Standby Mode. WorkCentre Pro 555, 575 Menu Send header 1.Inside How to Use This Manual 2.Outside...
  • Page 10: Notes, Cautions, And Warnings

    The following are examples of a caution and a warning: CAUTION Do not touch the green drum surface. Touching the drum could reduce the print quality. WARNING Used to alert users to risk of personal injury. WorkCentre Pro 555, 575...
  • Page 11: Chapter 2 Introduction

    2 hours during a power failure or power off, where the image battery is fully charged for more than 8 hours prior to power off. (for 575 only) WorkCentre Pro 555, 575 Jan-31 02:23 pm 100% Auto answer...
  • Page 12: System Features

    Relay, Group, and Mailbox Communications. Features ITU-T industry standards mailbox communications. This feature allows the transmission of a document to as many as 120/188 different remote locations with one operation sequence. WorkCentre Pro 555, 575...
  • Page 13 Optional Accessories ControlCentre PC Printing * Not available in all markets. WorkCentre Pro 555, 575 Description This feature allows the user to send a document to multiple remote machines by simply pressing the Manual Group key and entering the telephone numbers.
  • Page 14: Hardware Features

    Releases the Top Cover for accessing consumables or clearing a paper jam. Supplies the cut sheet paper to the WorkCentre. Collects printed documents. Switches the WorkCentre power On/Off. Supplies power to the machine. Connects the WorkCentre to a PC. WorkCentre Pro 555, 575...
  • Page 15 WorkCentre Hardware Features Document Guide Control Panel Document Output Tray Bi-directional Parallel Connector * Not available in all markets. WorkCentre Pro 555, 575 Paper Tray Power Cord Connector Introduction Copy Output Tray Document Support Top Cover Open Button Power Switch...
  • Page 16: System Requirements

    Locate the machine within reach of a telephone outlet. Use a dedicated single line telephone connection. • Place the machine on a level surface. An uneven surface can cause performance problems such as poor copy quality and paper jams. WorkCentre Pro 555, 575...
  • Page 17: Space Requirements

    Width (with Handset): 19.43 inches (493.5 mm) Height: 17.13 inches (435 mm) Height (with Optional Paper Cassette): 22.28 inches (566 mm) WorkCentre Pro 555, 575 16.73 inches (425 mm) 30.03 inches (763 mm)
  • Page 18: Control Panel

    Introduction Control Panel 9 10 11 12 WorkCentre Pro 555, 575...
  • Page 19: Control Panel Components And Function Keys

    Menu or * Delete or * Exit or * * Symbol used on International machines. WorkCentre Pro 555, 575 Function Displays the machine status and messages. The display provides information about the current operation mode. The machine has the following operating modes: Standby Mode, Communication Mode, Menu Mode, Copy Mode, PC Printing Mode, (see “Operation...
  • Page 20 Starts a job that is ready for transmitting, Start scanning, or copying. Stops a Direct Send job and ejects the Stop document from the scanner. Also used to clear an error message displayed on the display. * Used on International machines. Function WorkCentre Pro 555, 575...
  • Page 21 Item Description WorkCentre Pro 555, 575 Used to create a one time group of phone Manual numbers, for Group Sending or Polling. Speed Group dial and one touch numbers can be used. Used to copy documents. Copy Used for interactive dialing. Digits are dialed as Manual the key is pressed.
  • Page 22 Used to select phone numbers that have been Keys stored in memory. Shift Key Used to select one touch numbers form 20 to 38 and for case character changes on the letter (for 575 only) keyboard. Function WorkCentre Pro 555, 575...
  • Page 23: Direct Access Function Keys

    Direct Send Menu Phonebook Report WorkCentre Pro 555, 575 Direct Access Function Keys Prints a list of Transmission Communications, Receive Communications, or both. Allows entry of a Charge Code at the time of dialing or during phonebook programming. Digits entered after this selection are concealed.
  • Page 24: Tones

    Extended tone — Signifies an unsuccessful operation. An extended tone (two to five seconds) occurs when a transaction does not complete normally. The user must perform an action to continue a process. Refer to the display messages in the Advanced Features Guide. 2-14 WorkCentre Pro 555, 575...
  • Page 25: Operation Modes

    Communication results — Results of a communication can be printed. (Refer to the Advanced Features Guide.) • Communication error code — The result of an error in a communication. (Refer to the Advanced Features Guide.) WorkCentre Pro 555, 575 Introduction 2-15...
  • Page 26: Copy Mode

    Menu Flow Map in the Advanced Features Guide on your CD-ROM. PC Printing Mode Using the ControlCentre software and appropriate printer drivers, the WorkCentre can communicate with your PC to allow PC printing and programming of features. 2-16 WorkCentre Pro 555, 575...
  • Page 27: Chapter 3 Getting Started

    The Menu Map is a list of all machine features in a flow chart format. Refer to Advanced Features Guide. To print the Menu Map: 1. Press: 2. The Menu Map prints, then the machine returns to the Standby mode. WorkCentre Pro 555, 575 Menu Menu Getting Started...
  • Page 28: Setting The Machine Language

    Use the Numeric Keypad to select the desired language, then press Enter . The menu selection screen redisplays. Press Stop to return to the Standby Mode. location. If not available, “Not Allowed Now” will display. Menu Language 01.Espanol 02.English 03.Portugues 04.Francais WorkCentre Pro 555, 575...
  • Page 29: Setting The Date And Time

    “Setting the Send Header” and “Setting the Receive Footer” later in this chapter. To set the Date & Time: 1. Press: Using the Numeric Keypad and the arrow keys, enter the date, then press Enter WorkCentre Pro 555, 575 Menu Date [01-31-2000] Getting Started...
  • Page 30: Getting Started

    To display the date in the order of Year (4-digit)/Month/Day, press Select the Month format. To display the Month number, press To display the abbreviated Month name, press Date format 1.MM-DD-YYYY 2.DD-MM-YYYY 3.YYYY-MM-DD Month format 1.Numeric 2.Name WorkCentre Pro 555, 575...
  • Page 31 Using the Numeric Keypad and arrow keys, enter the time, (if necessary, use the arrow key to set AM/PM), then press Enter . The menu selection screen redisplays. Press Exit or Stop to return to the standby mode. WorkCentre Pro 555, 575 Getting Started Time format? 1.24 hour 2.12 hour...
  • Page 32: Setting Your Machine Id

    Using the Numeric Keypad and the Character Code Table in Chapter 3, enter your identification name and press Enter . In some markets, this feature must be set by your Xerox service representative. to the Advanced Features Guide. your name (business or individual), telephone number, date, and time.
  • Page 33 Note: Press the Right arrow key to insert a space. The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. WorkCentre Pro 555, 575 Country code 1.Yes at the beginning of the fax telephone number indicating a Country Code can be entered.
  • Page 34: Setting The Dial Mode

    Enter. (If no number is required, press Enter .) The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. This feature is not allowed in all markets. Menu Dial mode 1.Tone 2.Pulse Call number (10 max) WorkCentre Pro 555, 575...
  • Page 35: Setting The Send Header

    To print the header in the document area, press To print the header above the document area, press To not print a header, press The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. WorkCentre Pro 555, 575 Menu Send header 1.Inside 2.Outside Getting Started 3.Off...
  • Page 36: Setting The Receive Footer

    Select the Receive Footer option: To enable the Receive Footer, press To disable the Receive Footer, press The menu selection screen redisplays. Press Exit or Stop to return to the Standby Mode. 3-10 Menu Receive footer 1.On 2.Off WorkCentre Pro 555, 575...
  • Page 37: Loading Paper

    Load paper into the WorkCentre paper trays using the following procedures: Bypass Tray: 1. Raise the Document Output Tray and open the Paper Guide. Paper Guides 2. Insert one sheet of paper into the Bypass Tray. WorkCentre Pro 555, 575 Document Output Tray Paper Getting Started 3-11...
  • Page 38 3. Adjust the Paper Guides so that both sides of the paper are secure. 4. Lower the Document Output Tray. Document Output Tray Paper Guides 3-12 CAUTION Do not insert more than one sheet of paper into the Bypass Tray. It will cause a paper jam. WorkCentre Pro 555, 575...
  • Page 39: Paper Tray

    Paper Tray: 1. Raise the Document Output Tray and remove the Bypass Tray. Bypass Tray 2. Open the Paper Guides. Paper Guide WorkCentre Pro 555, 575 Document Output Tray Getting Started Paper Guides 3-13...
  • Page 40 3. Do not fan the paper. Make sure that the corners of the paper are neatly aligned. 4. Insert up to 250 sheets into the Paper Tray. Secure the stack by adjusting the Paper Guides. Paper Guides 3-14 Paper Guide Paper WorkCentre Pro 555, 575...
  • Page 41 Replace the Bypass Tray and lower the Document Output Tray. WorkCentre Pro 555, 575 CAUTION To avoid paper jams, do not exceed the upper limit line on the Paper Guides. Document Output Tray Getting Started Paper Guide Upper Limit Line...
  • Page 42: Setting The Paper Size

    To select Letter size paper, press To select A4 size paper, press Then go the Step 3. 3-16 Menu Paper size (Tray1) 1.LT 2.A4 screen appears after selecting the paper size Step 2. Paper size (Tray2) 1.LT 2.A4 3.LG WorkCentre Pro 555, 575...
  • Page 43: Loading Documents

    Coated or shiny sheets • Carbon or carbon backed sheets • Envelopes WorkCentre Pro 555, 575 Single Sheet 8.5 in. (W) x 14 in. (L) [216mm (W) x 356mm (L)] 5.8 in. (W) x 3.9 in. (L) [148mm (W) x 100mm (L)] 8.5 inches...
  • Page 44 Load the document face down in the document support. Adjust the document guide to fit the width of the document. Angle the stack to optimize feeding performance. To cancel a document in the ADF, press Stop . 3-18 Documents Document Support WorkCentre Pro 555, 575...
  • Page 45: Selecting The Scan Resolution

    WorkCentre determines the receive resolution prior to scanning the document. The document is then scanned at the compatible receiver resolution resulting in better print quality. WorkCentre Pro 555, 575 setting is Standard. System Administrator’s Guide Use for sending normal text and graphics.
  • Page 46: Selecting The Scan Contrast

    For documents printed with ordinary image density. Selected when the Contrast LED is off. For documents with dark print that need to be adjusted to print lighter. For documents with light or faint print that need to be adjusted to print darker. WorkCentre Pro 555, 575...
  • Page 47: Quick Start

    4. Select any printing options you require. 5. Select OK to send you documents to the WorkCentre For further information about all the features of the WorkCentre please refer to the Advanced Features Guide. WorkCentre Pro 555, 575 Getting Started 3-21...
  • Page 48: Phonebook Reports

    To print all four Phonebook Reports: 1. Press: Phonebook The Phonebook Report prints, then the machine returns to the Standby Mode. 3-22 report contents tables. Report Phonebook 1. All reports 2. Speed dials 3. One touch keys 4. Groups 5. Alphabetical WorkCentre Pro 555, 575...
  • Page 49: Speed Dial Phonebook

    To print the Speed Dial Phonebook Report: 1. Press: The Speed Dial Phonebook Report prints, then the machine returns to the Standby Mode. WorkCentre Pro 555, 575 Description Speed Dial number. Remote ID. The number of the remote unit ( number.
  • Page 50: One Touch Phonebook

    Speed Dial/Group or Fax number assigned to a One “ ” Touch key ( indicates an alternate number. SUB, SEP, or PWD indicates type of sub address). Delay Start time. Line monitoring On/Off status. Communication speed (x 1000). Confirmation report On/Off status. Phonebook Report WorkCentre Pro 555, 575...
  • Page 51: Group Phonebook

    The Group Phonebook Report prints, then the machine returns to the Standby Mode. For more information on other reports available, please refer to your Advanced Features Guide. WorkCentre Pro 555, 575 Description Group number. Group name. One Touch or Speed Dial numbers assigned to the group.
  • Page 52: Alphabetical Phonebook

    Names assigned to Speed Dial numbers, One Touch Keys, or Groups. Numbers of Speed Dial numbers, One Touch Keys, or Groups. Touch Keys, or Groups. (“u” indicates an alternate number, SUB, SEP, PWD indicates a type of sub address). Phonebook WorkCentre Pro 555, 575...
  • Page 53: Chapter 4 Basic Troubleshooting

    See Chapter 3, “Loading Documents” for document specifications and recommendations which can help avoid paper jams. Note: The power can be left ON when clearing a paper jam. WorkCentre Pro 555, 575 Basic Troubleshooting Paper size Letter paper...
  • Page 54 Basic Troubleshooting 1. Remove any documents from the Document Support and Copy Output Tray. Remove Documents Copy Output Tray Document Support WorkCentre Pro 555, 575...
  • Page 55 Pull up the Document Output Tray and pull the jammed paper straight out of the machine. Note: When the jammed paper does not come out of the WorkCentre Pro 555, 575 Document Output Tray machine easily, try to remove the jammed paper from the inside of the machine.
  • Page 56 Bypass Tray Note: When the jammed paper does not come out of the Document Output Tray machine easily, try to remove the jammed paper from the inside of the machine. (See Step 8.) WorkCentre Pro 555, 575...
  • Page 57 Cassette. Press down on the stack of paper until the paper lifting plate locks. Optional Paper Cassette Cover Remove the stack of paper from the Optional Paper Cassette and pull the jammed paper straight out of the machine. WorkCentre Pro 555, 575 Basic Troubleshooting...
  • Page 58 Basic Troubleshooting 3. Push the Top Cover Open Button to the Top Cover and open the Top Cover. Top Cover Open Button Top Cover WorkCentre Pro 555, 575...
  • Page 59 4. Remove the Toner Cartridge and the Drum Cartridge. Toner Cartridge Note: Immediately wrap the drum cartridge with a cloth to protect WorkCentre Pro 555, 575 Drum Cartridge it against overexposure to light. CAUTION Always hold the Drum Cartridge and Toner Cartridge by the green handles.
  • Page 60 Avoid tearing paper. Paper Guide CAUTION Do not touch the Image Transfer Roller. WARNING The black colored fuser housing may be hot if the machine was in use prior to this paper jam. Paper Holder Fuser Unit WorkCentre Pro 555, 575...
  • Page 61 Install the drum cartridge by aligning these labels. Make sure the drum cartridge is inserted inside the machine as far as it will go. WorkCentre Pro 555, 575 Basic Troubleshooting Paper Exit Guide...
  • Page 62 Color coordinated “2” labels have been affixed to the toner cartridge and to the inside of the machine. Install the toner cartridge by aligning these labels. The cartridge will click into place when it is completely installed. 4-10 WorkCentre Pro 555, 575...
  • Page 63 10. Replace the Paper Exit Guide, Paper and Bypass Tray. 11. Press down on the Top Cover until a “Click” is heard to ensure the latches engage. Top Cover 12. Verify the display has returned to the Standby Mode. WorkCentre Pro 555, 575 4-11...
  • Page 64: Document Jam

    Remove the tape or make a duplicate using a copier and use the copy as the sending document. Close the Control Panel Cover fully. Remove the staple(s), or make a duplicate using a copier and use the copy as the sending document. WorkCentre Pro 555, 575...
  • Page 65 1. Remove all documents from the Document Support. 2. Open the Control Panel Cover. WorkCentre Pro 555, 575 Basic Troubleshooting Remove Documents Document Support Handle Control Panel Cover 4-13...
  • Page 66 4. Close the Control Panel Cover. 5. Verify the display has returned to the Standby Mode. 4-14 Control Panel Cover Push hear to close the Control Panel Cover. WorkCentre Pro 555, 575...
  • Page 67: Appendix A Safety Certification And Environmental Compliance

    Safety Certification and Environmental Compliance Your Xerox product and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions carefully before operating the equipment and refer to them as needed to ensure the continued safe operation of your machine.
  • Page 68 Never spill liquid of any kind on the product. Never remove covers or guards that require a tool for removal, unless directed to do so in a Xerox approved maintenance kit. Never defeat interlock switches. Machines are designed to restrict operator access to unsafe areas.
  • Page 69: Laser Safety Information

    Xerox installation procedures, ensure that concentration levels meet safe limits. If you need additional safety information concerning the copier or Xerox supplied materials you may call the following number: Europe: +44 (0)1707 353434 USA: 1800 928 6571 Laser Safety Information This equipment is certified as a Class 1 laser product under the U.S.
  • Page 70: Third Party Certification

    Class 1 Laser Product. Third Party Certification The Xerox WorkCentre Pro 555/575 is certified by various bodies in compliance with national and international safety standards. 120v 60Hz Nominal Markets: Underwriter Laboratories Inc., UL 1950, Third Party Edition, within reciprocity agreements which include requirements for Canada.
  • Page 71 Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the users authority to operate this equipment. WARNING Shielded cables must be used with this equipment to maintain compliance with FCC regulations WorkCentre Pro 555/575...
  • Page 72: European Certification

    European Certification Approvals and Certification The CE marking applied to this product symbolizes Xerox Limited Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
  • Page 73: Uk Electricity At Work Regulation

    9000 quality certification and are subject to regular audits by the British Standards Institution or equivalent national standards body. Xerox equipment which has been properly and regularly serviced and maintained should not have to undergo additional specific safety tests pursuant to the 1989 Regulation. Customers wishing to complete safety testing should contact Xerox Limited Technical Centre (see page 1) for advice prior to any test implementation.
  • Page 74 Xerox equipment in such premises is safe. Xerox Limited’s Product Safety function has prepared a guide which contains a list of tests which may be completed by your Xerox Limited Customer Service Organization. THESE TESTS MUST BE CARRIED OUT ONLY BY PERSONS WHO POSSESS THE RELEVANT SKILL, KNOWLEDGE AND EXPERIENCE TO CARRY OUT SUCH TESTS.
  • Page 75 Engineer will provide you with a certificate which details the results of all tests completed. In the event of any defect being noted, the Xerox equipment will be switched off and disconnected from the supply until the defect has been corrected. You will be advised of such action to enable such defects to be corrected.
  • Page 76: Environmental Compliance

    ENERGY STAR guidelines for energy efficiency. Low Power and Sleep Mode The Workcentre Pro 555/575 switch to a standby mode of operation when each task has been completed. In this mode of operation the power consumption is less than the ’Sleep Mode’...
  • Page 77: Swiss Energy 2000

    SWISS ENERGY 2000 Xerox Corporation has designed and tested this product to meet the energy restrictions required by Swiss Energy 2000 compliance has been notified to the registration authorities. Recycled Paper The WorkCentre Pro 555/575 has established performance with the use of recycled paper with its consequent benefits to the environment.
  • Page 78: Telecommunications Requirements

    Denmark France Finland In the event of problems, you should contact your local Xerox representative in the first instance. The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard,...
  • Page 79: Fcc Regulations

    ID and name. Data Coupler Information This Xerox WorkCentre Pro 555/575 machine contains an internal data coupler. Its use is restricted by the FCC (Federal Communications Commission). To comply with the FCC rules, you must carefully read and follow the instructions listed below.
  • Page 80 Part 68 compliant. Do not connect this machine to a party or coin operated phone line. Repairs to the machine should be made only by a Xerox representative or an authorized Xerox service agency. This applies at any time during or after the service warranty period.
  • Page 81: Canadian Certification

    This precaution may be particularly important in rural areas. WorkCentre Pro 555/575 CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority or appropriate.
  • Page 82 Interference Regulations of Industry Canada. Cet appareil numérique est conforme aux limites d'émission de bruits radioélectriques pour les appareils de classe A stipulées dans le Règlement sur le brouillage radioélectrique du ministère des Industries du Canada. A-16 WorkCentre Pro 555/575...
  • Page 83 Cancel Job Key 2-11 described cassette WorkCentre Pro 555/575 see paper tray causes of document jams Charge Code Key described clearing document jams paper jams 3-17 communication lights...
  • Page 84 Manual Group Key group phonebook halftone see photo, resolution hardware features listed header 3-10 2-10 A-1–A-16 A-10 A-10 A-11 2-14 uments, transmitting 2-2–2-3 3-19 3-10 2-9–2-13 3-25 2-11 3-25 WorkCentre Pro 555/575...
  • Page 85 2-10 alarm lights, described communications lights, described Left Arrow Key described 3-20 lighten contrast lists see also reports 3-25 group numbers WorkCentre Pro 555/575 phonebook reports loading documents machine hardware features overview system features 2-14 tones machine ID setting machine language...
  • Page 86 Redial/Pause Key described refuse junk mail described 4-12 reports alphabet phonebook group phonebook one touch phonebook speed dial phonebook requirements space 3-22–3-25 3-26 3-25 3-24 3-23 3-20 3-22–3-25 3-21 3-10 3-21 2-10 3-26 3-25 3-24 3-23 WorkCentre Pro 555/575...
  • Page 87 A-13 send header telecommunications requirements A-12–A-16 UK electricity at work regulation WorkCentre Pro 555/575 ventilation warnings scan resolution changing scanning setting the contrast setting the resolution send header enabling 3-19...
  • Page 88 2-2–2-3 listed requirements system menu system password system overview time setting tone dial mode 2-14 tones tray described 4-1–4-14 troubleshooting 4-12 document jams 4-1–4-11 paper jams INDEX-6 WorkCentre Pro 555/575...

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