imagistics ipc1-im8130 Administrator's Manual page 282

Possible Cause
Networking
(protocol) limitations
or errors
ipc1-im8130 Administrator's Guide
Troubleshooting Checklist
Cannot Ping ipc1-im8130
Check
1 Confirm that the TCP/IP protocol
suite is installed on the client
workstation.
2 Look at the startup page and
confirm the TCP/IP settings are
correct. Is the IP Address entered
and valid? Are the Gateway and
Subnet settings correct?
3 Reboot the ipc1-im8130 from the
LCD touch screen. Do not
physically power down the
controller. Once the controller
comes back online, check the
startup page that prints out. Are
the TCP/IP settings correct?
4 Try to ping the ipc1-im8130
again. Did the ipc1-im8130
respond to the ping?
For
Instructions,
Yes No Go To...
→
Next The networking
Step
section of your
↓
operating system
documentation.
→
Enter the correct
Next
Step
TCP/IP settings.
↓
Refer to
Configuring
TCP/IP Protocol
Settings
page 49.
→
The settings are
Next
Step
not binding,
↓
which could
indicate a NIC
installation issue.
Contact your
Imagistics
authorized dealer
for support.
End
Next
Step
↓
on
283