Page 1 Administrator’s Guide Ve r s i o n 1 . 1 . 4 Your guide to installing, configuring, and troubleshooting the Imagistics im8130/im6530 Electronic Document Processing System...
Page 2: End User Software License Agreement
No title to the intellectual property in the Software is transferred to you and full ownership is retained by Imagistics or its suppliers. Source code of the Software is not licensed to you. You will be held legally responsible for any copyright infringement, unauthorized transfer, reproduction or use of the Software or its documentation.
Page 3 Japan or, at the election of a Supplier of Imagistics concerned with a dispute arising from or relating to this Agreement, the laws of the Country designated from time to time by the relevant Supplier of Imagistics. If any provision or portion of this Agreement shall be found to be illegal, invalid or unenforceable, the remaining provisions or portions shall remain in full force and effect.
Page 4: Table Of Contents
Software ........
Page 5 Admin’s Client CD-ROM ......31 ipc1-im8130 Client CD-ROM ....... . 31 ipc1-im8130 Recovery CD-ROM .
Page 6 Setting Copier Preferences ........105 ipc1-im8130 Administrator’s Guide...
Page 7 Configuring SMTP Server Settings ......127 Configuring Mail Message and Error Handling ....128 ipc1-im8130 Administrator’s Guide...
Page 8 NDPS Mode ..........158 Installing the Imagistics NDPS Gateway ..... .161 Setting up the ipc1-im8130 as an NDPS Object .
Page 9 Unix Queue Setup ........178 Printing to the ipc1-im8130 in Unix ......180 LP Command .
Page 10 Choosing Recipients from the Address Book ....244 Creating New Recipients for Templates ..... . .245 ipc1-im8130 Administrator’s Guide...
Page 11 Cannot Discover Device........280 Cannot PING ipc1-im8130 Device ......282 Cannot Print from Client .
Page 12 16 TROUBLESHOOTING NETWORK ERRORS....307 Cannot See ipc1-im8130 Device ......308 Cannot Print To ipc1-im8130 Device.
Page 13 Twain Driver Errors ........329 Cannot Find the ipc1-im8130 ......329 Cannot Access TWAIN Folder.
Page 14 INDEX ........... . 369 ipc1-im8130 Administrator’s Guide...
Page 15 Administrator’s Guide...
Page 16: Preface
This Administrator’s Guide provides detailed instructions for setting up the ipc1-im8130 controller and installing ipc1-im8130 client software, transforming the digital copier into a complete, network-connected document processing system.
Page 17: Who Should Read This Guide
FEATURES AND FUNCTIONS Whether you use the ipc1-im8130 controller in a high volume, large office environment, centralized copy and reprographics center, or print-for-pay facility, the feature-rich ipc1-im8130 client software affords all users the opportunity to output their documents with increased productivity.
Page 18: Web-Based Device Administration And Job Management
Network Printer or a Print Server. Additionally, the Imagistics NDPS Gateway, distributed on the ipc1-im8130 Admin’s Client CD-ROM, allows the controller to emulate a NDPS-aware printer. Novell Distributed Printing Services (NDPS) is available on NetWare 4.11, NetWare 4.2, NetWare 5 and NetWare 6 releases.
Page 19: Network Scan Support
Novell print services. Network Scan Support The ipc1-im8130 Network Scan feature allows you to turn a hard copy document into an electronic file that can be stored on the network, retrieved from TWAIN-compliant applications, uploaded to an FTP server or distributed via Email.
Page 20: Ipc1-Document Monitor
Other features include Print Profiles, which allow users to define specific settings so that future jobs can be configured with a click of the mouse. Other features that the ipc1-im8130 printer drivers support are cover printing, sheet insertion, and page interleaving. ipc1-im8130 Administrator’s Guide...
Page 21: Macintosh
Macintosh LaserWriter 8 printer driver version 8.6.5 (or higher) to provide printing to the ipc1-im8130. Unix Filters in TAR format are distributed on the ipc1-im8130 Admin’s Client CD-ROM to provide printing services from Unix machines running HP-UX, Sun Solaris, IBM AIX or Linux operating systems.
Page 22: Using This Guide
Light blue and Indicates text that is linked on Click the link at the Install Software underline a web page. This text is not bottom of the page. linked in the documentation. ipc1-im8130 Operator’s Guide (Basic)
Page 23: Guide Organization
Establishing Network Print Services Chapter 5, Setting Up Novell Printing—provides an overview of how to set up the ipc1-im8130 as a Novell Network Printer, Print Server, or NDPS Printer Agent. For more detailed information, refer to your Novell documentation. Chapter 6, Setting Up Microsoft Printing—discusses the issues...
Page 24 PART 3: Managing the System Chapter 10, Managing Operations—describes how to use the control panel and the Printer Utility interface to manage the device and jobs. Chapter 11, Managing the Address Book—includes instructions...
Page 25: Terms And Concepts
EFINITION Electronic Document This system consists of the Imagistics im8130/im6530 digital Processing System copier connected to the ipc1-im8130 controller. It provides the convenience of walk-up copying, network printing, and scanning using the same device. ipc1-im8130 controller This component of the Imagistics im8130/im6530 Electronic...
Page 26 Printer driver Software installed on a client workstation, enabling application programs to interact with the printer without having to concern themselves with specific printer requirements. The ipc1-im8130 printer drivers provide extended document print, layout and assembly functions that few applications supply.
Page 27 Document Manager without logging on first. Unregistered users can edit, view and print documents in the Public folder. Walk-up functions Those operations performed from the control panel of the digital copier. They include standard copying functions, monitoring network print jobs and management functions. ipc1-im8130 Operator’s Guide (Basic)
Page 28: Supplemental References
Administrator’s Guide You can find the .pdf version of this guide on the Imagistics ipc1- im8130 Admin’s Client CD-ROM. It is intended for the network administrator and contains detailed information for installing, configuring, and troubleshooting your ipc1-im8130.
Page 29 Printer Utility. The guide also provides instructions for local scanning and remote management of scan jobs. Application-SpecificOnline Help All of the im8130/im6530 Electronic Document Processing System software and drivers come with application-specific online help.
Page 30: Software Cd-Rom Contents
SOFTWARE CD-ROM CONTENTS The ipc1-im8130 controller ships with three separate software CD-ROMs: ipc1-im8130 Admin’s Client CD-ROM This CD-ROM includes the following Administration tools and applications: Imagistics’ NDPS Gateway that enables Novell NDPS printing to the ipc1-im8130. Unix filters for printing from Sun Solaris, HP-UX, IBM AIX and Linux operating systems.
Page 31 Administrator’s Guide...
Page 32 PART 1 SETTING UP THE CONTROLLER ipc1-im8130 Administrator’s Guide...
Page 33 Administrator’s Guide...
Page 34: Installation Overview
INSTALLATION OVERVIEW The Imagistics im8130/im6530 Electronic Document Processing System consists of several integrated hardware and software components. The default installation settings are designed to suit the needs of most sites, so they may need adjusting for your network environment. Accordingly, forethought and planning play critical roles in a successful implementation.
Page 35: The Big Picture
THE BIG PICTURE The Imagistics im8130/im6530 Electronic Document Processing System consists of an Imagistics im8130/im6530 digital copier, ipc1-im8130 controller, and client software. At a high level, the steps for implementing the system include: Install the digital copier, ipc1-im8130 controller, and network interface card (NIC).
Page 36: Network Configuration
Printer Utility. In addition to system configuration, Printer Utility provides job monitoring and system management functions. Depending on how you intend to use your ipc1-im8130 controller, you may need to perform specific administrative functions before establishing print services. For example, you may have to set up Novell printer and server objects.
Page 37: Notify Users
IP addresses to the ipc1-im8130, consider setting up WINS servers for host name resolution. • Running the ipc1-im8130 as a print server in a Novell environ- ment over IP is not supported. However, you can use the con- troller as a printer agent if you have set up NDPS printing.
Page 38: Decide Whether To Use Wins Servers
Protocols Protocol Considerations and Limitations AppleTalk • The ipc1-im8130 supports all Macintosh computers that use AppleShare, which includes all workstations running version 6.0.7 (or later) operating system except for the Macintosh XL and 128K. Decide Whether to Use WINS Servers The ipc1-im8130 supports the WINS host name resolution service.
Page 39: Choose A Device Naming Convention
Please do not use the underscore (“_”) or at (“@”) characters in the device (controller) name. Workgroup Name You cannot assign the ipc1-im8130 to a Microsoft Domain. You must assign it to a workgroup. Both Microsoft printing and controller software updates require the workgroup name.
Page 40 Analyze the default ipc1-im8130 Network Settings The following table summarizes the default controller settings. To adjust these settings locally use the copier’s control panel To adjust them remotely, use Printer Utility. Default Controller Settings Property Default Setting Comments TCP/IP (Ethernet) Enabled Frame Type set to Ethernet II.
Page 41 Default Setting Comments NetWare Printing Disabled For NDPS support, you will need to configure the ipc1-im8130 as an NDS PSERVER or NPRINTER. NDPS is a separate software component NLM, which you must install on the NetWare file server. Microsoft Printing...
Page 42: Modifying Controller Settings At The Control Panel
MODIFYING CONTROLLER SETTINGS AT THE CONTROL PANEL After confirming the system is operational, this chapter explains how to use the LCD touch screen on the copier’s control panel to enable and disable controller options. ipc1-im8130 Administrator’s Guide...
Page 43: Navigating The Control Panel
Use the touch keypad to type numeric data, such as the administrator password. For items, such as device names, an alphanumeric touch keyboard opens on the LCD touch screen. Sample alphanumeric keypad on the LCD touch screen ipc1-im8130 Administrator’s Guide...
Page 44: Logging In
The first time you access administrative functions from the copier’s LCD touch screen, you must define a five-digit password. You are required to type this code each time you access the administration screens. Note: If you forget your password, contact your Imagistics authorized dealer. Press PRINTER/NETWORK Press the tab.
Page 45 If the values match, a message informs you the password was changed successfully. Printer Utility requires you to enter this code each time you access the administration functions. Note: If you forget your password, contact your Imagistics authorized dealer. ipc1-im8130 Administrator’s Guide...
Page 46: Modifying Protocol Settings Using The Control Panel
The controller’s default protocol settings ensure quick and easy installation. However, you may want to customize the settings for optimal operation in your specific network environment. Note: For a complete list of the default ipc1-im8130 Network Configuration settings, refer to Default Controller Settings page 41.
Page 47 If you don’t apply your changes, they will be lost when you press or the copier times out. COPY Note: Check the configuration page that automatically prints upon start up to confirm that the changes were applied. ipc1-im8130 Administrator’s Guide...
Page 48: Configuring Tcp/Ip Protocol Settings
IP ADDRESS SUBNET GATEWAY panel’s numeric keypad. To view or modify the WINS server IP Addresses, press the double-arrow and continue with Setting Up WINS and DNS Servers on page 50. Otherwise, press to save the changes. ipc1-im8130 Administrator’s Guide...
Page 49: Setting Up Wins And Dns Servers
By default, the frame type is set to . With the Auto Sense AUTO option enabled, the controller inspects network traffic to determine the appropriate frame type. While this makes frame type discovery automatic, it can also cause network congestion. ipc1-im8130 Administrator’s Guide...
Page 50 Note: The IPX/SPX Setting screen shown displays the Ethernet NIC settings. If you are running a TCP/IP-only network, press DISABLE Otherwise, press to accept or modify the IPX/SPX ENABLE frame type. Select the frame type from the options shown. Press to save the changes. ipc1-im8130 Administrator’s Guide...
Page 51: Configuring The Ethernet Speed Settings
ETHERNET the Ethernet Setting screen. Sample Ethernet Setting screen on copier control panel Set the network speed to . Alternatively, select to automatically sense and set the correct speed. AUTO Press to save your setting. ipc1-im8130 Administrator’s Guide...
Page 52: Configuring Appletalk Protocol Settings
DESIRED ZONE Enter the AppleTalk Zone, which is “*” by default. This indicates the local zone, although you can specify a different name of up to 15 alphanumeric characters. Press to save your changes. ipc1-im8130 Administrator’s Guide...
Page 53: Naming The Device And Workgroup
NAMING THE DEVICE AND WORKGROUP From the Admin , press to display the menu ETWORK SETTING Network Setting screen. Sample Device Setting screen on copier control panel Press to display the SMB screen. Sample SMB setting screen ipc1-im8130 Administrator’s Guide...
Page 54 (“@”) characters in the device (controller) name. Press to display the alphanumeric touchpad. WORKGROUP Enter the name of the workgroup to which the ipc1-im8130 controller belongs. The workgroup name can have no more than 15 characters. Press to save your changes.
Page 55: Restoring The Default Ipc1-Im8130 Settings
RESTORING THE DEFAULT IPC1-IM8130 SETTINGS From the Admin , press menu FACTORY DEFAULT A confirmation message appears. Factory Defaults Check screen on copier control panel Press to restore all network and device settings. To return to the Admin without changing current settings, press...
Page 56 The Enter Admin Password screen opens. Sample Enter Admin Password screen on copier control panel Enter your five-digit password and press The Admin opens. menu Sample Admin menu screen on copier control panel ipc1-im8130 Administrator’s Guide...
Page 57: Current Status
SNMP Service [Stop]107[Start] SNMP Service *System Default Sample ipc1-im8130 panel codes for turning controller features on or off The system prompts you to reboot the controller to apply the changes. To enter another code, reply and type the next panel code.
Page 58: Server Service
Printer Utility and Document Manager will not be available. IPP printing will not be available. Controller can send and receive email normally. The Internet Server in the Controller cannot be used to setup an illegal or malicious web site or spread web based viruses. ipc1-im8130 Administrator’s Guide...
Page 59: Snmp Service
HP Open View. Printer Utility (Device, Counters, Administration pages and Device Search results). Document Monitor. Print driver bi-directional communication. SNMP cannot be used to hack in or modify the Controller content. SNMP traps will not work. ipc1-im8130 Administrator’s Guide...
Page 60: Controlling Ipc1-Im8130 Operation
Reboot the controller Shut down the controller Controller software recovery update Controller software maintenance update Update the ipc1-im8130 with New or Localized Printer Drivers Taking the Controller Offline The controller must be online to perform network printing functions. By turning the controller offline, you prevent users from printing to the device.
Page 61: Printing Test Pages
Press the soft key corresponding to the type of test page you want to print: , or CONFIG PAGE PCL FONT LIST FONT LIST After printing test pages, press to return to the main BACK Print menu. ipc1-im8130 Operator’s Guide (Basic)
Page 62: Rebooting The Controller
If possible, avoid rebooting the controller by physically resetting it. The preferred way to reboot is as follows: Press PRINTER/NETWORK Press the tab. PRINT The main Print opens. menu Sample Print menu screen on copier control panel Press REBOOT ipc1-im8130 Operator’s Guide (Basic)
Page 63 PRINTER/NETWORK, 10 seconds Press START The controller reboots. Warning! Do NOT reboot the controller unless absolutely necessary. Any job currently being processed will be lost during the rebooting process. ipc1-im8130 Operator’s Guide (Basic)
Page 64: Shutting Down The Controller
Shutting Down the Controller Gracefully powering down the Imagistics Network Document Processing System begins with shutting down the controller from the copier’s control panel. After you have shut down the controller, you can safely power off the copier. Caution! Do NOT power off the controller by pressing the controller’s power switch for three seconds or more since this...
Page 65: Controller Software Recovery Update
Update from Bootable ipc1-im8130 Power up the system if not already running. Immediately insert the ipc1-im8130 into the drive. If the controller was already up, reboot it. The flashing light on the CD-ROM drive indicates the controller is trying to boot off of the CD.
Page 66 If so, the system update has completed successfully. If you experience problems during the update process, or if the system does not come back online after the update ipc1-im8130 Operator’s Guide (Basic)
Page 67 Press to display the menu. System Update SYSTEM UPDATE Insert the ipc1-im8130 into the controller’s CD drive and then press . The screen displays. OS Update Version UPDATE OS Confirm the Current OS and New OS versions are correct.
Page 68 CD successfully. Press to continue. The controller begins copying the software from the CD to the hard disk drive (HDD). This process takes approximately seven minutes, during which time the screen displays. OS Update Progress ipc1-im8130 Operator’s Guide (Basic)
Page 69 If you experience problems during the update process, or if the system does not come back online after the update process completes, please contact your Imagistics authorized dealer for support. ipc1-im8130 Operator’s Guide (Basic)
Page 70: Controller Software Maintenance Update
Enter the administrator password and press to display the main Admin Menu Press to display the main System Update UPDATE SYSTEM menu. Insert the CD that contains the updated controller software in the ipc1-im8130 CD-ROM drive and then press UPDATE ipc1-im8130 Operator’s Guide (Basic)
Page 71 If you experience problems during the update process, or if the system does not come back online after the update process completes, please contact your Imagistics authorized dealer for support. ipc1-im8130 Operator’s Guide (Basic)
Page 72: Update The Ipc1-Im8130 With New Or Localized Printer Drivers
Update the ipc1-im8130 with New or Localized Printer Drivers The ipc1-im8130 does not come with localized printer drivers pre-installed. The printer drivers that are pre-installed in the controller are U.S. English. When new drivers are released periodically or if users want to download the localized European drivers from the controller, you must first install them from the Client CD-ROM.
Page 73 Insert the Client CD-ROM in the ipc1-im8130 CD-ROM drive and then press . The Controller UPDATE CONTROLLER screen displays. Update Version Press to begin installing the appropriate printer driver on the controller. The language selected depends on the copier’s language setting. If the copier’s language setting does not match one of the supported driver languages, US English is installed by default.
Page 74: Monitoring The Print Queue
You must enter the correct document identification number (DIN) to print the job. “ ” Document has been cancelled The job you submitted for printing has been cancelled either at your request or because the time-out interval was exceeded. ipc1-im8130 Operator’s Guide (Basic)
Page 75: Managing Scheduled Jobs
A confirmation message appears. Press again to remove the job from the print queue. DELETE Press to return to the main Print menu BACK Releasing Scheduled Jobs To print a job now, instead of at the scheduled time: ipc1-im8130 Operator’s Guide (Basic)
Page 76: Managing Private Print Jobs
In the Private Print Jobs screen, scroll to the job you want to delete. Press DELETE A confirmation message appears. Press again to remove the job from the print queue. DELETE Press to return to the main Print menu BACK ipc1-im8130 Operator’s Guide (Basic)
Page 77 Once the private print job becomes a current job, you manage it like any other current job. If you don’t know or cannot remember the document password, you must delete the job from the private print jobs queue and resubmit the job. ipc1-im8130 Operator’s Guide (Basic)
Page 78: Managing Proof Print Jobs
In the Proof Print Jobs screen, scroll to the job you want to delete. Press DELETE A confirmation message appears. Press again to remove the job from the print queue. DELETE Press to return to the main Print menu BACK ipc1-im8130 Operator’s Guide (Basic)
Page 79: Managing Document Manager Jobs
Press to send the remaining copies to print. Managing Document Manager Jobs You can set print properties and print Document Manager jobs from the copier’s LCD touch screen. ipc1-im8130 Operator’s Guide (Basic)
Page 80 The Document Manager folder screen opens. Sample Document Manager folder screen on copier control panel Press the folder containing the print queue you want to view, and press OPEN ipc1-im8130 Operator’s Guide (Basic)
Page 81 To change the print properties, press PROPERTY The Document Manager Print Properties screen opens. Sample Document Manager Print Properties screen on control panel Modify the print settings and press PRINT Press to return to the Document Manager Login LOGOUT screen. ipc1-im8130 Operator’s Guide (Basic)
Page 82: Modifying Controller Settings Remotely
MODIFYING CONTROLLER SETTINGS REMOTELY Imagistics’ web-based device and job administration utility, Printer Utility, allows administrators to configure device and network settings, monitor and manage jobs, and diagnose network printing errors. As the administrator, you can also use Printer Utility to remotely configure all of the device and network configuration options you set from the copier’s control panel LCD.
Page 83: Overview
View and modify job queues View and modify copier attributes View cassette/accessory configuration View and clear the log files for jobs, messages and counters Locate other Imagistics devices on the network Upload client software to the network Install client software Initiate a scan...
Page 84: System Requirements
Novell Client except for NDPS printers. ® Windows Novell Client v4.82 or higher is required to run IPX- based SNMP access and Novell printing. The Microsoft Client for NetWare may be used instead of the Novell Client except for NDPS printers. ipc1-im8130 Operator’s Guide (Basic)
Page 85: Email Requirement
The following browsers are supported: ® Internet Explorer 5.0 or higher for the Windows operating system Internet Explorer 5.0+ or Netscape Navigator 4.78 or higher for Macintosh Internet Explorer 5.0+ or Netscape Navigator 4.76 or higher for Unix TCP/IP Enabled. ipc1-im8130 Operator’s Guide (Basic)
Page 86: Opening Printer Utility
The Printer Utility web page opens. Using the ipc1-Document Monitor Link Right-click the ipc1-Document Monitor icon. Select the printer driver that is connected to the Imagistics controller. Select Printer Utility. Printer Utility Home Page The Printer Utility Home Page or Main page is the general information page and appears upon launching the application.
Page 87 Short-cut access to login page or logout command Main menu bar to provide access to main pages of Printer Utility Submenu bar The main body frame displays the main menu items as well as icon graphical links to the menu items. ipc1-im8130 Operator’s Guide (Basic)
Page 88 When you initially open the Printer Utility web site, you have access to end-user functions, such as viewing device settings and the print queues. You must log in as an administrator to perform administrative functions. ipc1-im8130 Operator’s Guide (Basic)
Page 89: Logging In
Enter the administrator’s user name and password. This is the same password used at the LCD touch screen to log in to administrative functions. The default administrator’s user name is “Admin” and the default password is 12345”. “ ipc1-im8130 Administrator’s Guide...
Page 90: Logging Out
Auto Log Out Printer Utility automatically logs out the administrator after a period of inactivity. You, as the administrator, can define this period, between five and 120 minutes, on the Preferences page. The user’s screen does not change. ipc1-im8130 Administrator’s Guide...
Page 91: Using Online Help
To access the web help topics and index from Printer Utility, click link at the bottom of the page. Help ipc1-im8130 Operator’s Guide (Basic)
Page 92: How To Find A Help Topic
To search for words or phrases that may be contained in a Help topic, click the tab. Search In the left frame of the Help window, click the topic, index entry, or phrase to display the corresponding topic in the right frame. ipc1-im8130 Operator’s Guide (Basic)
Page 93: Remote Device Management
For example, you can perform the following remote operations by clicking the corresponding buttons at the foot of the page: Shut down the ipc1-im8130 Reboot the ipc1-im8130 Turn the ipc1-im8130 online or offline Print configuration and font pages ipc1-im8130 Administrator’s Guide...
Page 94: Administrator Site Map
The following is the Printer Utility site map: Device Print Jobs Current Private Proof Scheduled Document Manager Invalid Scan Scan Jobs Current Jobs Job Log Message Log Templates Templates Template Groups Preferences Counters Copy/Print Scan Administration Device General Copier Printer ipc1-im8130 Administrator’s Guide...
Page 95 Send to Document Manager Send to FTP Server Logs Print Job Scan Job Print Msg (message) Scan Msg (message) Address Book Contacts Groups Directory Services Import Export Maintenance Upload Software Remove Software Backup Restore Delete Files Notification ipc1-im8130 Administrator’s Guide...
Page 96: Getting Started
To enter a new password, type the new password over the old password. Click Save Setting the Default Start Page Click the tab. Preferences The preferences page displays. Click the Start Page drop-down arrow and select the start page. Click to save your new settings. Save ipc1-im8130 Administrator’s Guide...
Page 97: Setting The Default Admin Login Timeout Period
Setting the Service Phone Number Log in as an administrator. Click the tab. Administration Click the subtab. Device The Device window opens. In the Properties area, enter the phone number for service on the device in the Service Phone Number field. ipc1-im8130 Administrator’s Guide...
Page 98: Setting The Administrative Message
Note: When you perform the previous procedure, Printer Utility synchronizes the date and time settings of the controller with those of the copier. To change the format of the date or time, see Setting the Default Date and Time Formats on page 102. ipc1-im8130 Administrator’s Guide...
Page 99: Reviewing The Device Version Properties
You can view the following component version information: Printer Manufacturer Copier Firmware Version Copier Main ROM Version Copier Scanner ROM Version Printer DSI Version OS Version Network Card Type Network Card Model MAC Address Network Card Driver Version CPU Type ipc1-im8130 Administrator’s Guide...
Page 100: Setting Up Notification Of System Errors And Events
Sample Printer Utility window with Preferences tab displayed To refresh and restore the settings to their original state, click at any time. Reset ipc1-im8130 Administrator’s Guide...
Page 101: Setting The Default Date And Time Formats
Save Note: For information on how to set the current date and time, see Setting the Date and Time on page 99. Setting Refresh Rates Log in to the system as the administrator. Click the tab. Preferences ipc1-im8130 Administrator’s Guide...
Page 102: Setting The Default Number Of Items To Show For Logs
Click the tab. Preferences The Preferences window opens. Click the Start Page drop-down menu and select the default start page to appear when you launch Printer Utility. Your choices are: Device Print Jobs Scan Preferences or Login ipc1-im8130 Administrator’s Guide...
Page 103: Setting The Default Admin Login Timeout Interval
The default timeout period is 20 minutes. To change this: Log in to the system as the administrator. Click the tab. Preferences The Preferences window opens. Click the Admin Login Timeout Period drop-down menu and select the time interval. Click Save ipc1-im8130 Administrator’s Guide...
Page 104: Setting Copier Preferences
Select either Disabled or a time interval between 15 and 60 minutes. At the end of the selected time, the copier enters the power saving mode because of inactivity. Click Save Follow the instructions in Applying Your Changes page 105. ipc1-im8130 Administrator’s Guide...
Page 105: Setting Up Automatic Shutdown
This attribute enables and disables double-sided printing (duplex mode) for the selected device. Double-sided printing conserves paper. Click the Auto 2-Sided Mode drop-down menu. Select the appropriate type of printing. Click Save Follow the instructions in Applying Your Changes page 105. ipc1-im8130 Administrator’s Guide...
Page 106: Setting The Date Format
The copier and controller together function as a network printer. Some options you can set apply specifically to the this printer functionality. To set these options: Log in as an administrator. Click the tab. Administration subtab, click On the Device Printer The Print Settings page opens. ipc1-im8130 Administrator’s Guide...
Page 107: Setting Up Raw Jobs
You can set three font-related options for jobs you would otherwise print using a PCL driver: Pitch (or width), Point Size, and Font Number. The defaults for these three are: 10 pts. wide 12 pts. line spacing 0, which prints using Courier ipc1-im8130 Administrator’s Guide...
Page 108 Your choices are: Typeface Table Font# Font Name Courier CGTimes CGTimesBd CGTimesIt CGTimesBdIt CGOmega CGOmegaBd CGOmegaIt CGOmegaBdIt Coronet ClarendonCd UniversMd UniversBd UniversMdIt UniversBdIt UniversMdCd UniversBdCd UniversMdCdIt UniversBdCdIt AntiqueOlv AntiqueOlvBd AntiqueOlvIt GarmondAntiqua GarmondHlb GarmondKrsv ipc1-im8130 Administrator’s Guide...
Page 109 Marigold AlbertusMd AlbertusXb Arial ArialBd ArialIt ArialBdIt TimesNew TimesNewBd TimesNewIt TimesNewBdIt Helvetica HelveticaBd HelveticaOb HelveticaBdOb HelveticaNr HelveticaNrBd HelveticaNrOb HelveticaNrBdOb PalatinoRmn PalatinoBd PalatinoIt PalatinoBdIt ITCAvantGardBk ITCAvantGardDb ITCAvantGardBkOb ITCAvantGardDbOb ITCBookmanLt ITCBookmanDb ITCBookmanLtIt ITCBookmanDbIt NwCentSchlbkRmn NwCentSchlbkBd NwCentSchlbkIt NwCentSchlbkBdIt Times TimesBd ipc1-im8130 Administrator’s Guide...
Page 110: Setting Automatic Paper Size Conversion
Scroll down to the end of the page and click Save Setting Print Startup Page Click the Print Startup Page drop-down menu. Select Scroll down to the end of the page and click Save Setting Toner Save Mode Click the Toner Save Mode drop-down menu. Select ipc1-im8130 Administrator’s Guide...
Page 111 Scroll down to the end of the page and click Save ipc1-im8130 Administrator’s Guide...
Page 112: Configuring Network Protocol Properties
Setup Click the link. Network The Network page opens. In the Device area, click the Network Card drop-down list. Select Enable or Disable. Click Save Follow the instructions in Applying Changes to Protocol Settings on page 113. ipc1-im8130 Administrator’s Guide...
Page 113: Configuring Ethernet Nic Speed
113. Configuring TCP/IP Settings On the Administration tab, click the subtab. Setup Click the link. Network The Network page opens. In the TCP/IP area, click the IP Address Resolution drop- down list. Select either Static IP DHCP ipc1-im8130 Administrator’s Guide...
Page 114: Configuring Smb Settings
Enter a WINS Scope ID for the controller. Note: Macintosh and Unix networks must have WINS or NETBIOS support to access the ipc1-im8130 controller by name instead of IP address. To set the controller as a master browser, click the Master...
Page 115: Restoring Default Protocol Settings
On the Administration tab, click the subtab. Setup Click the link. Network The Network page opens. Click to restore the default settings. Restore Defaults Click Follow the instructions in Applying Changes to Protocol Settings on page 113. ipc1-im8130 Administrator’s Guide...
Page 116: Configuring Wi-Fi Network Protocol Properties
On the Administration tab, click the subtab. Setup Click the link. Wi-Fi Network The Wi-Fi Network page opens. Sample Wi-Fi page In the Device area, click the drop-down list. Wi-Fi Card Select Enable or Disable Click Save ipc1-im8130 Administrator’s Guide...
Page 117: Configuring Ipx/Spx Settings
On the Administration tab, click the subtab. Setup Click the link. Wi-Fi Network The Wi-Fi Network page opens. In the SMB area of the Wi-Fi page, click the drop- Protocol down list. Select to enable the SMB protocol. Enable ipc1-im8130 Administrator’s Guide...
Page 118: Configuring Appletalk Settings
Select the Authentication mode from the drop-down list box. Enter the identifier of the Default Access Point as 6 sets of hex characters (Infrastructure network type only). 10 Enter the Channel number (Ad Hoc network type only). ipc1-im8130 Administrator’s Guide...
Page 119: Troubleshooting
Intel card are all mode is Open System, and the disabled. If it still fails, make printer is not visible on the sure that the WEP key of the network client and AP match. ipc1-im8130 Administrator’s Guide...
Page 120: Setting Up Network Print Services
The default setting is Disable. Select from the Operating Mode Print Server Network Printer drop-down list. Different fields are displayed for each operating mode. The default mode is Print Server. Select the NetWare Environment from the drop-down list. ipc1-im8130 Administrator’s Guide...
Page 121: Configuring Microsoft Printing
Print Services The Print Services page opens. In the LPD Printing area, click the Service drop-down list. Select as required. Enable Disable Click Save Configuring IPP (Internet Printing Protocol) IPP Print Services are enabled by default. ipc1-im8130 Administrator’s Guide...
Page 122: Configuring Mac Printing
The Print Services page opens. In the Mac Printing area, click the Service drop-down list. Select as required. Enable Disable Enter a Mac Printer Name. Enter a Mac Printer Name for Wi-Fi (if the Wi-Fi NIC is installed). Click Save ipc1-im8130 Administrator’s Guide...
Page 123: Configuring Agent Settings
Private Groups and Templates Public Groups and Templates CONFIGURING AGENT SETTINGS The ipc1-im8130 uses various utilities, known as transfer agents, to send scanned files to different output destinations. The administrator sets up these agents initially but, in most cases, you supply additional information when you send a file.
Page 124: Configuring The Send To Email Agent
Enter the Subject of the message. In the field, enter the message you wish to send. Accept the File Format, which is TIFF MH. Note: Maximum Message Size is preconfigured by the administrator and cannot be modified. Select the message fragmentation. ipc1-im8130 Scan Operator’s Guide...
Page 125: Configuring The Send To Document Manager Agent
For example, Private\Imagisticsuser. Select the Folder Type —Public, Private or Department. Enter a Login User Name and password if required depending on the folder type you chose. Confirm the password. ipc1-im8130 Scan Operator’s Guide...
Page 126: Configuring The Ftp Agent
If you check the option , select the Retry when FTP transfer fails number of retries and the time interval between them. If necessary, change the File Path and File Name for storing the scanned file. Select the File Format. ipc1-im8130 Scan Operator’s Guide...
Page 127: Setting Up Email
Configuring SMTP Server Settings Log in as an administrator. Click the tab. Administration Click the subtab. Setup Click the link. Email The Email page opens. Enter the SMTP Server IP Address ipc1-im8130 Administrator’s Guide...
Page 128: Configuring Mail Message And Error Handling
In the If iFax Print Error area, check the Print Error Message box to print the error message. 10 Check the box. Send to Administrator's Email Address 11 Enter your administrator's email address to have error messages sent to you via email. 12 Click Save ipc1-im8130 Administrator’s Guide...
Page 129: Configuring Directory Services
Parameter Range Value Remarks Directory ipc1-im8130 ipc1- ipc1-im8130 address book is not an LDAP address book im8130 server, but is displayed at the top of the (see remarks) address directory list. A user can select the ipc1- List of registered...
Page 130 The Directory Service Properties page opens. Click to create a new Directory Service, to edit an Edit existing Directory Service or to delete a Directory Delete Service. Enter the Directory Service Name, Server IP Address and Port Number. ipc1-im8130 Administrator’s Guide...
Page 131 Optionally, enter a Search Base, User Name and Password, select a Search Timeout and enter a Maximum Number of Results. Example of Search Base: “o=University of Mycity,c=CA” Example of User Name: “cn=john doe,cn=recipients,ou=mycity,o=servername,c=us” Click ipc1-im8130 Administrator’s Guide...
Page 132: Configuring Client Software
Installing Client Software End users can install the software on their workstations from Printer Utility (except for the Unix filters). Additional instructions are in the ipc1-im8130 Operator’s Guide (Basic). To install the client software on a workstation: Click the link at the bottom of the screen.
Page 133: Wireless Networking
WIRELESS NETWORKING To provide users of the Imagistics im8130/im6530 Electronic Document Processing System with wireless networking, you can install a wireless network interface card (NIC) in the controller. This chapter describes Imagistics’ implementation of the Cisco Aironet 350 PCI 802.11b Wireless Network Interface Card.
Page 134: Introduction
(approximately 33 feet). It also offers built-in security such as authentication and 128-bit encryption. On the client side, a Bluetooth PC card such as the Imagistics Bluetooth PC Card, model PA3053U that includes software support for the Hardcopy Cable Replacement Profile (HCRP) standard.
Page 135: Network Usage Modes
For this type of network, the channel is set on “automatic”. Where several APs have the same SSID, so that a client can roam from one to the other, you need to specify a Default Access Point (DAP) to which the client will automatically connect whenever possible. ipc1-im8130 Administrator’s Guide...
Page 136: Wep Security
Install the Wi-Fi NIC and press the button to ACTORY EFAULTS initialize the ipc1-im8130 for both the Wi-Fi and embedded Ethernet NICs. button on the copier’s LCD touch screen and the Wi-Fi settings in Printer Utility are only visible when the Wi-Fi NIC is installed.
Page 137: User Interface Settings
Option buttons Combo 1, 5, 20, 30, 50, 100 (None) Setting Wi-Fi Options from the Copier’s Control Panel This section takes you through the general procedure. Subsequent sections apply this procedure in summary form to specific tasks. ipc1-im8130 Administrator’s Guide...
Page 138 Note: The Wi-Fi Settings button appears only if a Wi-Fi NIC is installed in the controller. Press to open the Wi-Fi Settings screen. ETTINGS Once you select , the screens take you through network configuration and then Wi-Fi configuration. Sample Wi-Fi Network Settings ipc1-im8130 Administrator’s Guide...
Page 139 It will either indicate Not Connected or display the current transfer rate. Choose the Network Type: NFRASTRUCTURE The screens for the two network types are slightly different. Press the down arrow to navigate through the Wi-Fi options. Sample Wi-Fi options ipc1-im8130 Administrator’s Guide...
Page 140 In the next screen, you can configure the Default Access Point. Sample Default Access Point option In Ad Hoc mode, to set the Channel value press CLEAR/STOP to clear the field then enter the new value. In Infrastructure mode, you cannot alter the Channel value. ipc1-im8130 Administrator’s Guide...
Page 141: Setting Wi-Fi Network Protocol Properties
SETTING WI-FI NETWORK PROTOCOL PROPERTIES The Administration > Setup > Wi-Fi Network page allows you to set up the protocols used by client workstations to communicate with the network via the Wi-Fi NIC installed in the controller. ipc1-im8130 Administrator’s Guide...
Page 142: Enabling/Disabling The Wi-Fi Card
The Wi-Fi page opens. Sample Wi-Fi page In the Device area, click the drop-down list. Wi-Fi Card Select Enable or Disable Click Save Configuring IPX/SPX Settings On the Administration tab, click the subtab. Setup Click the link. Wi-Fi Network ipc1-im8130 Administrator’s Guide...
Page 143: Configuring Tcp/Ip Settings
In the SMB area of the Wi-Fi page, click the drop- Protocol down list. Select to enable the SMB protocol. Enable In the Device Name field, enter the controller name. Enter the controller’s Workgroup. Enter the address of the Primary WINS Server. ipc1-im8130 Administrator’s Guide...
Page 144: Configuring Appletalk Settings
(Infrastructure network type only). 10 Enter the Channel number (Ad Hoc network type only). 11 Select the Transmit Power from the drop-down list box. 12 Enter the number of Data Retries. 13 Enter the Fragment Threshold. ipc1-im8130 Administrator’s Guide...
Page 145: Troubleshooting
Bluetooth USB Adapter is installed. The following instructions assume that the controller has been updated with the latest version of the software. Setting Bluetooth Options from the Copier’s Control Panel This section takes you through the general procedure. ipc1-im8130 Administrator’s Guide...
Page 146 Note: The Bluetooth Settings button appears only if a Bluetooth USB Adapter is installed in the controller. Once you select , the screens take you LUETOOTH ETTINGS through the Bluetooth configuration. Press to enable NABLE the Bluetooth feature. Sample Bluetooth Enable Screen ipc1-im8130 Administrator’s Guide...
Page 147 LUETOOTH Press the down arrow to navigate through the Bluetooth options. Sample Bluetooth options Allow Discovery is enabled by default. This will enable other Bluetooth devices to discover the controller. If you ipc1-im8130 Administrator’s Guide...
Page 148: Setting Bluetooth Options From Printer Utility
The Administration > Setup > Print Services page allows you to set up Bluetooth remotely from your web browser. You must be logged in as an administrator to set up the Bluetooth properties. On the Administration tab, click the subtab. Setup Click the link. Print Services ipc1-im8130 Administrator’s Guide...
Page 149 8 Create a PIN Number digits long. In the area, click the drop-down list and Use Data Encryption select to enable the data encryption security feature. Yes or No 10 Click Save ipc1-im8130 Administrator’s Guide...
Page 150 Administrator’s Guide...
Page 151 PART 2 ESTABLISHING NETWORK PRINT SERVICES ipc1-im8130 Administrator’s Guide...
Page 152 Administrator’s Guide...
Page 153: Setting Up Novell Printing
SETTING UP NOVELL PRINTING The ipc1-im8130 controller supports the following Novell printing services: NetWare 4.x bindery emulation mode NetWare 4.x NDS mode NetWare 5.x and 6.x NDS mode (over IPX/SPX only) NetWare NDPS Printer Agent This chapter provides an overview of how to set up the ipc1- im8130 controller as a Novell Network Printer, Print Server, or NDPS Printer Agent.
Page 154: Network Printer Mode
Printer As a Network Printer, the ipc1-im8130 can support multiple print queues. Running the ipc1-im8130 as a Network Printer is not as fast or efficient as running it in Print Server mode. Prerequisites Use the NetWare management utility PCONSOLE (for NetWare 4.x bindery mode) or NWAdmin (NetWare 4.x, 5.x or 6.x NDS...
Page 155: Configuring Network Printing
Configuring Network Printing Before bringing the ipc1-im8130 controller online, verify that the Print Server created for the device is up and running on the network file server. Launch your Web browser. Open Printer Utility using the IP address of the ipc1-im8130 controller to be configured.
Page 156: Print Server Mode
Considerations and Limitations You must enable the IPX/SPX protocol before running the ipc1-im8130 controller in Print Server mode. You cannot attach any other printers to a ipc1-im8130 running in Print Server mode. This supersedes the 255 printer limit imposed by NetWare.
Page 157: Print Server Setup
Print Server Setup Set Protocol Launch your Web browser. Open Printer Utility using the IP address of the ipc1-im8130 controller to be configured. (Refer to Opening Printer Utility on page 215.) Note: You can find the IP address by using ipc1-Document Monitor.
Page 158: Ndps Mode
Print Server for the ipc1- im8130 controller. For NDS or Mixed Mode, enter the Tree name and Con- text under which the ipc1-im8130 controller is installed. In the Print Server Name field, enter the PSERVER name previously created for the controller.
Page 159 NDPS supports drag and drop printing. NDPS supplies real-time printer status. Overview of Imagistics’ NDPS Gateway Because the ipc1-im8130 controller is not a “NDPS-aware” printer, it requires a “Gateway” in order to emulate the NDPS model. The Imagistics Gateway mechanism employs several components, notably the NDPS Manager, NDPS Broker, and ipc1-im8130 Administrator’s Guide...
Page 160 The printer is automatically discovered by the Imagistics NDPS Gateway. You add it manually to the NDPS Manager, which resides on the same NetWare file server as the Imagistics NDPS Gateway. When an end-user attempts to add a NDPS printer, the client queries the NDPS Brokers to identify all available NDPS printers.
Page 161: Installing The Imagistics Ndps Gateway
NDPS Manager NDPS Broker NDPS Printer Agent To load the Imagistics NDPS gateway on NW4, besides loading CLIBAUX.NLM, you need to have the Novell new localization conversion tables installed in SYS:\SYSTEM. You can find these files from latest Support pack 8a for NetWare 4.11 or 4.2. After...
Page 162: Setting Up The Ipc1-Im8130 As An Ndps Object
Click to proceed with installation. When the NDPS Next Gateway and NetWare snap-in components have been installed, you can configure the ipc1-im8130 as an NDPS object. Setting up the ipc1-im8130 as an NDPS Object Considerations and Limitations The ipc1-im8130 should be automatically discovered by the Imagistics NDPS Gateway.
Page 163 Create The New Object dialog box opens. New Object dialog box From the Class of New Object list box, select the NDPS Printer object. The Create NDPS Printer dialog box opens. Create NDPS Printer dialog box ipc1-im8130 Administrator’s Guide...
Page 164 Next The configuration dialog that appears depends on the printing mechanism you choose. A description of the configuration settings for each option follows. When you finish configuring the Printer Agent, proceed to Select Drivers on page 168. ipc1-im8130 Administrator’s Guide...
Page 165 LPR Printer Agent If you select the LPR Gateway configuration option, the following dialog box opens: Imagistics Remote-LPR Printer Configuration dialog box Enter the IP Address of the ipc1-im8130 controller and then click Finish To confirm your choice, click When the update is complete, you can proceed to...
Page 166 Completed Imagistics Remote-IPX Printer Configuration dialog box Click Finish To confirm your choice, click When the update is complete, proceed to Select Drivers page 168. Configure the ipc1-im8130 as a Network Printer (refer to Network Printer Mode on page 154). ipc1-im8130 Administrator’s Guide...
Page 167 Manual Configuration data. Click Finish To confirm your choice, click When the update is complete, proceed to Select Drivers page 168. Configure the ipc1-im8130 as a Print Server (refer Print Server Mode on page 156). ipc1-im8130 Administrator’s Guide...
Page 168: Removing Ndps Components
NDPS Printer Agent setup is complete. The new Printer Agent now appears in the list of NDPS objects. Removing NDPS Components Use the NWADMIN utility to delete all Imagistics NDPS printer and print agents you created. Delete the following files using either Windows ®...
Page 169 SYS:\SYSTEM\TACON.NLM SYS:\SYSTEM\TALIB.NLM SYS:\SYSTEM\TACFG.PD0 SYS:\SYSTEM\NLS\4\TACON.MSG SYS:\SYSTEM\NLS\4\TALIB.MSG SYS:\SYSTEM\NLS\4\TACFG.MSG SYS:\SYSTEM\NLS\4\TAPAP.MSG SYS:\SYSTEM\NLS\4\TACFG.HLP SYS:\SYSTEM\NLS\4\TACON.HLP SYS:\SYSTEM\NLS\4\TALIB.HLP SYS:\PUBLIC\WIN32\TASNAPIN.PC2 SYS:\PUBLIC\WIN32\TACFG.PD2 SYS:\PUBLIC\WIN32\Imagistics.INI SYS:\PUBLIC\WIN32\TASNMP.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\TARES.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\TACF- GRES.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\SC2_MSG.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\HLP25632.DLL SYS:\PUB- LIC\WIN32\NLS\ENGLISH\ROBOEX32.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\SC3_MSG.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\TACF- GRES.DLL SYS:\PUB- LIC\WIN32\NLS\ENGLISH\WATERMARK5.DLL SYS:\PUBLIC\WIN32\NLS\ENGLISH\TANDBS.HLP ipc1-im8130 Administrator’s Guide...
Page 170 Administrator’s Guide...
Page 171: Setting Up Microsoft Printing
SETTING UP MICROSOFT PRINTING The ipc1-im8130 controller supports the following Microsoft printing services: Peer to Peer LPR/LPD This chapter discusses the limitations and issues you should consider as well as the prerequisite steps you must take before enabling Microsoft printing. It also provides step-by-step instructions for using Printer Utility to enable Microsoft printing on the ipc1-im8130 controller.
Page 172: Peer To Peer Printing
Address> <MAC Address> is the media access control (MAC) number of the NIC installed in the ipc1-im8130. You can change the device name, providing it is unique within the network. Pick a workgroup name for the device or accept the default...
Page 173: Lpr/Lpd Printing
Enable list. Scroll down to the bottom of the page and click Save Proceed to Installing Client Software on page 211. All these procedures are described in detail in the ipc1-im8130 Operator’s Guide (Basic). ipc1-im8130 Administrator’s Guide...
Page 174: Ipp Printing
IPP PRINTING Considerations and Limitations If you configure the ipc1-im8130 controller as an IPP-compatible printer, end-users can print to the device over the Internet. IPP printing is available only over TCP/IP. Configuring Internet Printing Protocol (IPP) Login as an Administrator.
Page 175: Setting Up Unix Printing
SETTING UP UNIX PRINTING This chapter describes how to set up UNIX printing services for the ipc1-im8130 controller. Currently, the following UNIX platforms are supported: SPARC platform running Solaris 2.5.x, 2.6 or 7.0 PA-RISC platform running HP-UX 10.20 and 11.0 RS6000 platform running IBM AIX 4.3.x and 4.1.5...
Page 176: Installing The Unix Tar File
Considerations and Limitations This print model acts only as a filter and not as a complete driver. The size and order of the printed pages cannot be modified. The ipc1-im8130 UNIX filters do not support the following engine-supplied features: Magazine Sort Saddle-stitch...
Page 177: Tar File Setup
This program will be installed in /opt/imagistics/tap/bin/ipc1im8130Backend. ipc1im8130add This file is a shell script that is used to create a ipc1-im8130 printer description. This file will be installed in /opt/ imagistics/tap/bin/ipc1im8130add. A symbolic link will be installed in the /bin directory that will point to the actual location of this file.
Page 178: Managing Unix Print Queues
Considerations and Limitations You must have root privileges to create a print queue. Prerequisites Locate the ipc1-im8130’s IP Address if you will be accessing the device by entering its IP Address. Alternatively, add the device host name to the /etc/hosts file...
Page 179 Next, run the command more <PATH>/net_ipc1im8130 and inside this file you will find all of the valid options that could be used. They could be used as follows: Locate the command of interest. For example, nobanner | nb ) ipc1-im8130 Administrator’s Guide...
Page 180: Printing To The Ipc1-Im8130 In Unix
All the options are sent to the ipc1-im8130 controller at the start of a print job so, if the print file contains its own commands, they may override the options.
Page 181: General Ipc1-Im8130 Options
“lp” command. General ipc1-im8130 Options The following options apply to all ipc1-im8130 print files. Print Language The “net_ ” program needs to know what printer...
Page 182 Put 2 staples on the bottom side of a portrait page or the left side of a landscape page printed on short-edge-feed large format (A3/Ledger) paper. This command has no affect on long-edge-feed paper or small paper sizes. ipc1-im8130 Administrator’s Guide...
Page 183 Selects the upper output tray. bin2 Selects the lower output tray. If this option is not specified, the default output tray will be used (bin 2). Example: The command to specify output bin 1 is “lp –o bin1 filename”. ipc1-im8130 Administrator’s Guide...
Page 184 In particular, A5, A6 and statement paper sizes will not work with this function. Example: The command to hole punch the long edge feed portrait page is “lp –o punch=1 filename”. ipc1-im8130 Administrator’s Guide...
Page 185 In PCL5e the paper size always has priority over the media type and the paper source. If this option is not specified, the default value will be used. Example: The command to specify Letterhead media type is “lp – o mtype=Letterhead filename”. ipc1-im8130 Administrator’s Guide...
Page 186 If this option is not specified, the default value “simplex” will be used. It is not necessary to specify duplexing for Booklet Mode (sduplex). Setting duplexing seperately can override the booklet mode setting for duplexing. Example: The command to specify long edge duplexing is “lp –o duplex filename”. ipc1-im8130 Administrator’s Guide...
Page 187 Select A5 size paper. Select JIS B4 size paper. b4-jis B4-JIS Select JIS B5 size paper. b5-jis B5-JIS computer Select computer size paper. legal13 lg13 Select legal-13 size paper. LG13 sq85 letter- Select 8.5 inch square size paper. square ipc1-im8130 Administrator’s Guide...
Page 188 Process as a Document Manager save job. tacprint Process as a Document Manager print job. private=din Process as a private print job. The din is a 5-digit numeric value. If this option is not specified, the default value “normal” will be used. ipc1-im8130 Administrator’s Guide...
Page 189 Department Code The department access code can be set using the following option. Option Alternate Description Value Value Dept=code Sets the department access code. The code is a 5-digit numeric value. ipc1-im8130 Administrator’s Guide...
Page 190 Select JIS B4 size paper for booklet printing mode. B4-JIS b4-jis Booklet= Select JIS B5 size paper for booklet printing mode. B5-JIS B5-jis Booklet= Select computer size paper for booklet printing mode. computer Booklet= lg13 Select legal-13 size paper for booklet printing mode. legal13 LG13 ipc1-im8130 Administrator’s Guide...
Page 191 Select right to left page layout for booklet printing mode. This value decides the layout of the pages in the book- let. If this value is OFF then the layout of pages is Right to Left as shown in the figure below. ipc1-im8130 Administrator’s Guide...
Page 192 “Gutter”. This is in addition to the center margin already specified by the application. The valid range for value is 0 – 300. Default is 0. Example: The command to select the center margin value for booklet printing mode is “lp –o centremargin=value filename”. ipc1-im8130 Administrator’s Guide...
Page 193 This function is achieved using the Document Manager on the printer. The Document Manager functionality is invoked by issuing the ipu or ipuprint options to the filter. The command utilize the Document Manager is “lp –o ipu filename”. ipc1-im8130 Administrator’s Guide...
Page 194 ON or on: n=1. Factory default settings are used. When dfactorydefault=on, only this option is send to the printer which will revert to its’ factory defaults. When other options are set (dfactorydefault is off or not set), they are sent to the printer. ipc1-im8130 Administrator’s Guide...
Page 195 Set the character pitch to value characters per inch. In all the cases shown above the Courier font will also be selected. When the pitch is changed the font size will automatically be scaled to the appropriate size. ipc1-im8130 Administrator’s Guide...
Page 196 Set the lines per page to value. As the ipc1-im8130 is a page printer we cannot change the physical length of a piece of paper so the actual effect of this command is to change the value for lines per inch so that the requested number of lines is printed on the page.
Page 197: Pcl5E Specific Ipc1-Im8130 Options
PCL5e Specific ipc1-im8130 Options Some of the ipc1-im8130 options only apply to plain text or PCL5e files. Text Wrapping The following options control text wrapping when it reaches the right margin. Option Alternate Description Value Value wrap Enable automatic text wrapping.
Page 198 If this option is not specified the command will not be sent so the printer’s default value will be used. Example: The command to set the top margin to ten lines is “lp – o tm=10 filename”. ipc1-im8130 Administrator’s Guide...
Page 199 If the text length is set too high part of the text may not appear due to the printer’s unprintable region. The text length will be ignored if it is set to a value greater than the printer’s logical page ipc1-im8130 Administrator’s Guide...
Page 200 Only one copy of the banner page is printed for each file, even if a number of copies of the job are requested. The banner page is sent to the ipc1-im8130 as a separate sub-job so that it is never stapled to the document.
Page 201 If the file being printed specifies the paper destination or the paper size internally the banner page may print to the wrong output or on an incorrect paper size. ipc1-im8130 Administrator’s Guide...
Page 202 Select the tandem paper tray. bexternal Select the upper paper tray. bupper bcas1 Select the upper paper tray. blower bcas2 Select the middle paper tray. bpedupper bcas3 Select the pedestal upper paper tray. bpedlower bcas4 Select the pedestal lower paper tray. ipc1-im8130 Administrator’s Guide...
Page 203 The paper size always has priority over the media type and the paper source. If this option is not specified the command will not be sent so the printer’s default value will be used to print the banner page. ipc1-im8130 Administrator’s Guide...
Page 204 All the options shown above can be used in conjunction with each other. For example, to print a document on A4 paper, corner stapling, and duplex the command is lp –o a4 –o staple=1 –o duplex filename ipc1-im8130 Administrator’s Guide...
Page 205: Setting Up Macintosh Printing
SETTING UP MACINTOSH PRINTING Printing to the ipc1-im8130 controller from a Macintosh workstation involves the following steps: Enabling Macintosh printing from the copier’s control panel or by using Printer Utility. Installing the Imagistics LPD driver file on the client workstation.
Page 206: Setting Up Appletalk Printing
LCD touch screen. Configuring AppleTalk Set Protocol Launch your Web browser. Open Printer Utility using the IP address of the ipc1-im8130 controller you want to configure. (Refer to Opening Printer Utility on page 215.) Note: You can find the IP address by using ipc1-Document Monitor.
Page 207 Click the link. Network Sample Setup page Scroll to the Appletalk section. Enable the protocol and enter the Appletalk Zone. Click Save Do not close the Properties dialog. Continue with the next section, Set Print Services. ipc1-im8130 Administrator’s Guide...
Page 208 Sample Print Services page Scroll to the Mac Printing section and select from the Enable drop-down list. In the Printer Name field, enter the name for the ipc1-im8130 controller. By default, the Printer Name is , where 1<MAC Address> MAC Address is the actual Machine Access Code of the NIC installed in the ipc1-im8130 controller.
Page 209: Configuring Lpr/Lpd Printing
Locally, using the printer’s LCD touch screen. Macintosh LPD Setup Launch your Web browser. Open Printer Utility using the IP address of the ipc1-im8130 controller you want to configure. (Refer to Opening Printer Utility on page 215.) Note: You can find the IP address by using ipc1-Document Monitor.
Page 210 Administrator’s Guide...
Page 211: Installing Client Software
The final step in enabling network printing is to install the client software and drivers on client workstations. Because end-users typically perform these steps, this chapter provides only a brief overview of these procedures. For detailed instructions, please refer to the ipc1-im8130 Operator’s Guide (Basic). ipc1-im8130 Administrator’s Guide...
Page 212: Installing Windows Software
NetWare NDPS printer or NPRINTER. End users must install a ipc1-im8130 printer driver and map it to the ipc1-im8130 controller in order to access it using ipc1-Document Monitor. Users can view all jobs in the print queue, including controller-resident jobs, but can only delete their own jobs.
Page 213: Client Setup
® Close all Windows applications before installing the new software. If an old version of Imagistics client software is installed, right-click the document monitoring application icon in the system tray, then choose from the short-cut menu. Exit Client Setup Insert the Imagistics im8130/im6530 ipc1-im8130 Client CD-ROM into the workstation’s CD-ROM drive.
Page 214: Uninstalling Client Software
Uninstalling Client Software If open, close the ipc1-Document Monitor application. Insert the Imagistics ipc1-im8130 Client CD-ROM into the CD-ROM drive. If Auto-Run is enabled, the InstallShield Setup Wizard starts automatically. Otherwise, choose from the Start Menu and then locate the Setup.exe file on the CD-ROM.
Page 215: Installing Ipc1-Im8130 Windows Printer Drivers
Run the Setup Program. Use the ipc1-im8130 Client Setup Maintenance Program to install selected drivers if you have the original or an updated Imagistics ipc1-im8130 Client CD-ROM or can access it on a network directory. Download drivers from the controller.
Page 216: Enabling Ipp Printing
Install Microsoft TCP/IP Printing Services software. Add a LPR Port and map it to the ipc1-im8130 controller using the Microsoft Add Printer wizard. These procedures are described in detail in the ipc1-im8130 Operator’s Guide (Basic). Enabling IPP Printing IPP printing enables printing to the controller over the Internet.
Page 217: Prerequisites
Prerequisites If the uncompressed Imagistics PPD file is used, go to step 4. Otherwise, continue with step 2. Drag the PPD Stuffit file, Imagistics_ipc1-im8130.sit from the Imagistics ipc1-im8130 Client CD-ROM to the client workstation’s desktop. Double-click the stuffed file icon on the desktop to open it.
Page 218 PART 3 MANAGING THE SYSTEM ipc1-im8130 Administrator’s Guide...
Page 219 Administrator’s Guide...
Page 220: Managing Operations
MANAGING OPERATIONS This chapter explains how to create department codes and enforce their use; how to view, reset and export department counters; and how to filter, sort, export and delete entries in the job and message logs. ipc1-im8130 Administrator’s Guide...
Page 221: Managing Print Jobs
All Jobs is the default page. Sample Print Jobs page The Print Jobs page displays links to these job types: Private Jobs Proof Jobs Scheduled Jobs Document Manager Jobs Invalid Jobs - submitted with an invalid department code ipc1-im8130 Operator’s Guide (Basic)
Page 222 To sort the results, click a heading. The page refreshes and a small triangle on the column heading indicates the sort sequence. The direction of the triangle indicates ascending or descending order. The default sort order is ascending. ipc1-im8130 Operator’s Guide (Basic)
Page 223: Deleting Jobs From The Queue
You can change the copy count and release the job or you can release the job without changing the count. Click to release the job to printing. Release After you release the job, you may monitor its status using the Current Jobs list. ipc1-im8130 Operator’s Guide (Basic)
Page 224: Releasing Proof And Scheduled Jobs
It is a good idea to perform regular maintenance tasks, such as resetting the counter, backing up and restoring the address book and scan templates, or deleting files stored on the controller. For information about how to reset job counters, see Resetting Scan Counters on page 228. ipc1-im8130 Operator’s Guide (Basic)
Page 225: Creating And Using Department Codes
Once the master department code exists, you can create, edit or delete other department codes from the copier’s control panel or using Printer Utility. For more information on creating department codes from the control panel, see the Operator's Manual for Copier Functions. ipc1-im8130 Operator’s Guide (Basic)
Page 226: Creating Additional Department Codes
This goes ® for all jobs, including “raw” and non-Windows operating system jobs. In the printer drivers, the Department Code label and Edit field are disabled. In Printer Utility, the Enforce Department Codes option is grayed out. ipc1-im8130 Operator’s Guide (Basic)
Page 227: Only The Department Code Feature Is Enabled
In the printer drivers, you must enter a department code. The controller not only reports the department code to the copier, but also confirms its validity with the copier. If the code is valid, the controller queues the job for printing. ipc1-im8130 Operator’s Guide (Basic)
Page 228 If the code is invalid, the controller processes the Document Manager portion of the job normally and stores the document in Document Manager. It treats the Print portion of the job as an IDC job. ipc1-im8130 Operator’s Guide (Basic)
Page 229: Managing Counters
Only administrators can reset the scan counters. Viewing Job Statistics The Counters page shows job statistics by department and for all departments. You must enter a valid department code to access this information. ipc1-im8130 Operator’s Guide (Basic)
Page 230: Resetting Department And Job Counters
Click the tab. Counters Click the Copy/Print submenu to export copy or print counters or the Scan submenu to export scan counts. Type the master department code and click Enter ipc1-im8130 Operator’s Guide (Basic)
Page 231: Resetting Scan Counters
Printer Utility displays the scan counters for each template group. To reset the scan counter of a template group, check the checkbox adjacent the group or click the heading button to select all the template groups. Click Reset Counter ipc1-im8130 Operator’s Guide (Basic)
Page 232: Managing Message And Job Logs
This page displays all the jobs in the print queue. You set the total number of items displayed on the tab. Preferences The Log Total Number indicates the number of items in the log file. To view scan or message logs, click the appropriate links. ipc1-im8130 Administrator’s Guide...
Page 233: Updating And Clearing Logs
For example on a message log, clicking displays Time messages in the order they occurred. Updating and Clearing Logs To update a log, click Refresh To clear the a log, click Clear Log ipc1-im8130 Administrator’s Guide...
Page 234: Exporting Logs
File Name Note: If you experience any problems, use the filename link to download the exported file. Right-click the filename link, and select “Save Target As...” (Internet Explorer) or “Save Link As...” (Netscape Navigator) from the drop-down menu. ipc1-im8130 Administrator’s Guide...
Page 235: Creating Custom Tabs
As an administrator, click the tab and select the Administration Device subtab. Click the Printer sub menu and scroll down to the bottom of the page. Device tab page Click Custom Tab Printer Utility displays the Custom Tab Settings dialog box. ipc1-im8130 Administrator’s Guide...
Page 236 Enter a name for the tabbed paper in the box. Tab Paper Name Select the paper size, number of tabs per bank (1-100), margin and other measurements. You can change the unit of measure from inches to millimeters and vice versa. Click Save ipc1-im8130 Administrator’s Guide...
Page 237 Administrator’s Guide...
Page 238: Managing The Address Book
This chapter provides procedures for adding and modifying recipient details and for organizing the recipients into address book groups. It also covers sorting the address book contents, searching the address book, and importing and exporting address book data. ipc1-im8130 Administrator’s Guide...
Page 239: Adding Or Editing A Contact
Reset re-enter the contact information. Adding or Editing a Group On the tab, click the Address Book submenu. Administration The Address Book Contacts List page opens. Click the link. Groups The Group Properties page opens. ipc1-im8130 Administrator’s Guide...
Page 240: Deleting A Contact Or Group
Searching the Address Book On the tab, click the Address Book submenu. Administration The Address Book Contacts List page opens. Click The Contact Properties page opens. Click Search The Search Contact page opens. Specify the criteria for the search. ipc1-im8130 Administrator’s Guide...
Page 241: Importing And Exporting Address Book Data
If exporting, click the link and define the output File Name file name. Configuring Directory Services To use other Lightweight Director Access Protocol (LDAP) directory services available on your network, configure the service by following these steps: ipc1-im8130 Administrator’s Guide...
Page 242: Using The Address Book With Scan Templates
USING THE ADDRESS BOOK WITH SCAN TEMPLATES When you configure scan agent templates, the recipients can be chosen from existing contacts in the Imagistics address book or created as new recipients. Recipients can also be chosen from an existing directory service...
Page 243: Choosing Recipients From The Address Book
Sample address book page Select a group list to display the members of that list. All Users—displays all users in the address book. Undefined—displays only users who do not belong to a group. Group—displays the predefined group. ipc1-im8130 Administrator’s Guide...
Page 244: Creating New Recipients For Templates
Address Book submenu. Administration The Address Book Contacts List page opens. Click or check the box to select the contact to edit, and click Edit. The Contact Properties page opens. Sample Contact Properties dialog box ipc1-im8130 Administrator’s Guide...
Page 245 Reset re-enter the contact information. Type in the last name, first name and required email address. Click Printer Utility adds the recipient to the distribution list. 10 Repeat these steps until you complete your recipient list. ipc1-im8130 Administrator’s Guide...
Page 246: Managing Scan Operations
This chapter explains how to set up and maintain public templates, and how to manage scan jobs. For information on creating and modifying private templates, and on scanning and retrieving data, refer to the Scan Operator’s Guide which is in .pdf format on the Scanner Client CD-ROM. ipc1-im8130 Administrator’s Guide...
Page 247: Setting Up Templates
Alternatively, you can create private groups and templates on behalf of end users. To create public templates, first log on as an administrator. Refer Log in as the Administrator on page 90 for instructions. ipc1-im8130 Administrator’s Guide...
Page 248: Public Groups And Templates
For more detail on the individual fields and options, see Template Page on page 84. On the tab, click the Templates submenu. Scan The Templates page opens, listing all the templates defined for a selected group. By default, this is the public group. Click ipc1-im8130 Administrator’s Guide...
Page 249: Editing Public Templates
Scan If necessary, open the list box and select the public Group group. Select the template you want to modify. Click Edit If the template is password-protected, the Password popup appears. Enter the template’s password and click ipc1-im8130 Administrator’s Guide...
Page 250: Setting Or Changing Passwords For Public Templates
You can delete multiple templates in one operation provided they aren’t password protected (don’t have a padlock icon). The Delete button on the Templates page is grayed out until you select at least one template. You must delete password-protected templates one at a time. ipc1-im8130 Administrator’s Guide...
Page 251: Editing Public Group Information
Creating Private Groups and Private Templates Although end users can create their own private groups and templates, they may prefer that you do this on their behalf. For details, see the Operator’s Guide (Basic) or the Printer Utility online Help. ipc1-im8130 Administrator’s Guide...
Page 252: Managing Scan Jobs
The Scan Jobs page displays the list of current scan jobs and provides links to the scan jobs log and scan message log. The Current Jobs list displays the group, template, agent, status, number of pages and start time for each scan job. ipc1-im8130 Operator’s Guide (Basic)
Page 253: Viewing The Scan Jobs Log
Refresh information on this page. The Scan Jobs Log displays the group, template, agent and status for each job. Viewing the Scan Message Log To view the list of system messages for scan jobs: ipc1-im8130 Operator’s Guide (Basic)
Page 254: Deleting Scan Jobs
For information about how to reset scan counters, see Resetting Scan Counters on page 228. For backing up, restoring and deleting files, refer to Maintenance Functions on page 268. ipc1-im8130 Operator’s Guide (Basic)
Page 255: Deleting Scan Files
A confirmation message appears. Click to proceed or to leave the folders unchanged. Cancel The Reboot page is displayed and the controller will reboot. After rebooting, the folders are deleted. ipc1-im8130 Administrator’s Guide...
Page 256: Templates Pages
To sort by agent, click the Agent heading. Controls To create, edit or delete public templates, you must be logged in as an administrator. If you are using Printer Utility in end-user ipc1-im8130 Scan Operator’s Guide...
Page 257: New Template Page
Template No.—enter a number between 1 and 60. This will determine the position of the template within the group and hence the position of the template button in the copier front panel. ipc1-im8130 Scan Operator’s Guide...
Page 258 Mixed Original Sizes if the original document uses more than one page size (copier detects size of each page) A specific size if this template applies to documents that are always on the same size paper. ipc1-im8130 Scan Operator’s Guide...
Page 259 Path—displays the path for storing the scanned file, consisting of <group number>-<group name>-<template name>. File Name—enter a name for the scanned file. File Format—click the down arrow and choose from Single Page TIFF (G4), MultiPage TIFF (G4), or PDF. ipc1-im8130 Scan Operator’s Guide...
Page 260 Document Manager. The exact folder path will be displayed below. If the folder is a Private folder and the folder name is the same as a user home Private folder, a new folder with ipc1-im8130 Scan Operator’s Guide...
Page 261 Retry Interval—open the list box and choose the number of minutes between retries (up to 59 minutes in 1 minute increments). File Path—displays the path name for storing the scanned file, consisting of <group number>-<group name>-<template name>. File Name—enter a name for the scanned file. ipc1-im8130 Scan Operator’s Guide...
Page 262: Addresses Popup
Going to the Templates pages Creating new template groups Editing existing template groups Deleting template groups Template Groups List This table has five columns: Checkmark—check the boxes in this column to select template groups. ipc1-im8130 Scan Operator’s Guide...
Page 263: New Template Group
200). If you do not provide a number, the next available group number will be assigned. Group Name—enter a name for your new group (up to 11 characters). Owner—enter the name of the group’s owner (up to 20 characters). ipc1-im8130 Scan Operator’s Guide...
Page 264 (up to 90 characters). Padlock symbol—optionally, check Password protect this group enable the Password and Confirm Password fields. Password—enter a password for the template (5 digits displayed as asterisks). Confirm Password—enter the password again. ipc1-im8130 Scan Operator’s Guide...
Page 265 Scan Operator’s Guide...
Page 266: Maintaining The System
MAINTAINING THE SYSTEM This chapter details procedures for maintaining the im8130/im6530 Electronic Document Processing System. It covers backing up and restoring files, deleting files stored on the controller, and updating the controller software. ipc1-im8130 Administrator’s Guide...
Page 267: Maintenance Functions
“An old backup file exists in the controller. Do you want to replace it?” Click to delete the previous backup file and create a new backup file. Click to use the previous backup file as it is. Cancel ipc1-im8130 Administrator’s Guide...
Page 268: Restoring Files
Administration Click the link. Restore Type the name(s) of the previously saved file(s) or click to locate the file(s). Browse Click to restore the file(s). Upload The Restore screen displays the backup file information. Click Continue Cancel ipc1-im8130 Administrator’s Guide...
Page 269: Deleting Files Stored On The Controller
“Shared File” and “TWAIN” for scan data. To delete files in a specified folder, check the checkbox adjacent to the folder name. Or, click the heading button to select all file folders Click Delete Files ipc1-im8130 Administrator’s Guide...
Page 270 Printer Utility displays, “Are you sure to delete these data? This will reboot the controller” Click to proceed or to end the procedure. Cancel Printer Utility displays the Reboot page and the controller reboots. ipc1-im8130 Administrator’s Guide...
Page 271 Administrator’s Guide...
Page 272 PART 4 TROUBLESHOOTING NE TW OR K PRINTING ipc1-im8130 Administrator’s Guide...
Page 273 Administrator’s Guide...
Page 274: Troubleshooting Overview
Checklists provided in this chapter help you to identify the subsystem most likely to be responsible for the error condition. ipc1-im8130 Administrator’s Guide...
Page 275: Network Connectivity Problems
Some common network configuration options are shown below, with the steps required to configure a ipc1-im8130 controller in each. If you perform all the steps in the applicable checklist and still cannot print satisfactorily to the ipc1-im8130 controller, contact your Imagistics authorized dealer for further assistance.
Page 276 4 If you are setting up IPP LPR/LPD Next Step printing, are the port Printing ↓ configuration and URL page 173. correct? → 5 Can you see the ipc1-im8130 Cannot See ipc1- Next Step ® im8130 Device in Windows Network ↓ Neighborhood? page 308.
Page 277 Print Server Setup page 157, or Setting up the ipc1-im8130 as an NDPS Object on page 162. → ipc1-im8130 5 Was the ipc1-im8130 printer Next Step driver correctly installed? Operator’s Guide ↓ (Basic). → Driver Mapped to 6 Is the driver’s port name...
Page 278 Bourne shell. Refer to your Unix documentation for more information. → 5 Can you ping the ipc1-im8130 Try remote ping Next Step controller from your from another ↓ workstation? server. If you can...
Page 279: Cannot Discover Device
SNMP. When ipc1-Document Monitor cannot automatically discover an installed ipc1-im8130 controller over the network, the most likely cause is limitations of the protocols on the supporting workstations. In some cases, you need to add or update network components.
Page 280 Imagistics authorized dealer for further assistance. Troubleshooting Checklist Device Discovery Instructions, Possible Cause Check Go To... → Networking 1 Confirm that the protocol suite See the vendor’s Next Step installed on the client workstation (protocol) Web site for ↓...
Page 281: Cannot Ping Ipc1-Im8130 Device
CANNOT PING IPC1-IM8130 DEVICE Problem Description If the ipc1-im8130 controller does not respond when you ping it, there is a problem either with the network configuration or with ipc1-im8130 operation. The following checklist helps you identify the source of the error and directs to you where you can find more information about resolving it.
Page 282 Are the Gateway and Configuring Subnet settings correct? TCP/IP Protocol Settings page 49. → The settings are 3 Reboot the ipc1-im8130 from the Next Step LCD touch screen. Do not not binding, ↓ physically power down the which could controller.
Page 283: Cannot Print From Client
CANNOT PRINT FROM CLIENT Problem Description After following the instructions in this guide to install and configure your hardware, network, and client software, you are still unable to print from a client workstation to your Imagistics ipc1-im8130 Administrator’s Guide...
Page 284 The following checklist helps you identify the source of the error and directs to you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact your Imagistics authorized dealer for further assistance. ipc1-im8130 Administrator’s Guide...
Page 285 Please Wait” or “Shut-down in Progress, Please Wait” Message Appears page 291. Network Error → The ipc1-im8130 is Cannot Print To 4 Can you print jobs from other Next Step client workstations? not properly ipc1-im8130 ↓ configured for the Device network.
Page 286: Job Not Listed In Current Jobs
40. JOB NOT LISTED IN CURRENT JOBS Problem Description If a job submitted to the ipc1-im8130 controller does not appear in the current jobs queue, visible from Printer Utility, ipc1- Document Monitor, or the copier’s control panel, the most likely causes are a network issue or a client software installation and configuration error.
Page 287 151. correct? 7 Reboot the controller and restart Rebooting the the copier for any changes to Controller take effect. Resubmit the job and page 107. check the Current Jobs queue. Does the job appear in the list? ipc1-im8130 Administrator’s Guide...
Page 288: Troubleshooting Hardware Errors
If you determine it is related to copier operation, refer to your Imagistics Operator’s Manual for Copying Functions. This chapter also covers using the administration utility, Printer Utility, to diagnose and resolve hardware-related errors. For more information about resolving error messages displayed on the LCD ipc1-im8130 Administrator’s Guide...
Page 289 Touch Screen, refer to the Imagistics Operator’s Manual for Copying Functions or the LCD online Help. ipc1-im8130 Administrator’s Guide...
Page 290: Common Errors
However, doing so can corrupt the ipc1-im8130 controller’s software or its hard disk. Often, the message simply indicates unsynchronized communication between the copier and the ipc1-im8130, which is easy to resolve. Other times, the message results from damaged hardware or corrupt software. ipc1-im8130 Administrator’s Guide...
Page 291: Device Name Does Not Default
Device Name Does Not Default Problem Description The first time the ipc1-im8130 is powered on, it “detects” the MAC address of the installed NIC, from which it derives the default device name, ipc1<MACaddress>. However, if you have reason to install a new NIC in the controller, the default device name is not automatically detected again, which can cause network connection errors.
Page 292: Print Jobs Not Output From Copier
The following checklist helps you identify the source of the error and directs to you where you can find more information about resolving it. If the problem persists after you have followed all of the steps, contact your Imagistics authorized dealer for further assistance. ipc1-im8130 Administrator’s Guide...
Page 293: Device Status Indicators
The Device Summary window includes a copier icon, which displays visual Device Status Indicators in the event of a copier malfunction. For information on resolving these error conditions, refer to your Imagistics Operator’s Manual for Copying Functions. Paper Jam Paper Jam icon ipc1-im8130 Administrator’s Guide...
Page 294 The Open Door error icon varies depending on which copier door is open. Open Cassette Cassette Open icon The Open Cassette error icon depicts which cassette is open: upper, middle, or lower. You must close the specified cassette to resume printing and copying functions. ipc1-im8130 Administrator’s Guide...
Page 295 If Auto-select options are configured, printing and copying may continue by drawing paper from a different cassette. Refer to the Printer Utility online Help for instructions on setting up Auto-Select mode. ipc1-im8130 Administrator’s Guide...
Page 296: Error Messages
The Add Staples error icon indicates you need to add staples to the finisher. Service Calls The Service Call error icon indicates that a call for service is needed. Contact your Imagistics authorized dealer for support. Service Call icon ERROR MESSAGES Printer Utility Logged Error Messages...
Page 297 Add toner (Press HELP) Add toner Add toner. Call for service Call for service Call for service. Contact your Imagistics authorized dealer for support. Cannot staple this size Cannot staple this Do not choose staple for this size of size paper.
Page 298 Service recommended for Service Service recommended for IQC. recommended for Contact your Imagistics authorized dealer for support. Set key copy counter Set key copy counter Set key copy counter. Set staple cartridge Set staple cartridge Set the staple cartridge.
Page 299 The following messages may appear in the Status column of the Jobs Log. The table indicates the probable cause and the action you can take to resolve the error. If the error condition persists, contact your Imagistics authorized dealer for support. Jobs Log Status Messages Message...
Page 300 Load Paper (B5) according to the Unserviceable, Paper Not instructions on the copier’s control Loaded (B5) panel LCD. Out of paper. Load Paper (COMPUTER) Unserviceable, Paper Not according to the instructions on Loaded (COMPUTER) the copier’s control panel LCD. ipc1-im8130 Administrator’s Guide...
Page 301 Load Paper according to the Unserviceable, Paper Out instructions on the copier’s control panel LCD. Conflicting or Review the print properties Unserviceable, PJL Error incorrect driver selected for the job. For more settings. information, refer to Troubleshooting Output Errors page 331. ipc1-im8130 Administrator’s Guide...
Page 302: Scan-Related Error Messages
Scan kit Internal Error Restart the controller. If the controller is not restored, recover (SK1) the HDD. Refer to the ipc1-im8130 Operator’s Guide (Basic). If the controller is still not restored, contact your Imagistics authorized dealer for support. Scan kit Internal Error Restart the controller.
Page 303 Scan Kit Internal Error Restart the controller. If the controller is not restored, recover (SK3) the HDD. Refer to the ipc1-im8130 Operator’s Guide (Basic). If the controller is still not restored, contact your Imagistics authorized dealer for support. Scan Kit Internal Error...
Page 304: Led Indicators
Corrective Action Use the ipc1-im8130 Recovery CD-ROM to restore the required ipc1-im8130 system files. Refer to the field service guide for instructions. OS Update Does Not Boot Off CD Problem Description...
Page 305: Incompatible Os Message
Anything from features becoming unavailable to complete system seizure could indicate that this is the problem. Corrective Action If you suspect this is the case, contact your Imagistics authorized dealer for further assistance. ipc1-im8130 Administrator’s Guide...
Page 306: Troubleshooting Network Errors
This chapter describes the most common network configuration problems and provides steps to resolving them. If the problem persists after you have followed all of the steps, contact Imagistics’ authorized dealer for further assistance. ipc1-im8130 Administrator’s Guide...
Page 307: Cannot See Ipc1-Im8130 Device
CANNOT SEE IPC1-IM8130 DEVICE Problem Description After installing and configuring the ipc1-im8130 controller, you cannot see it on the network. This could be the result of controller problems, but is more likely to be caused by network configuration errors. The following checklist helps you identify the source of the error and directs to you where you can find more information about resolving it.
Page 308 Use the Find Computer utility from your you find the ipc1- ® im8130, configure Windows workstation to locate the ipc1-im8130 by its device the port so that it name. Can you find the is mapped ipc1-im8130? correctly to the device.
Page 309: Cannot Print To Ipc1-Im8130 Device
CANNOT PRINT TO IPC1-IM8130 DEVICE Problem Description You are unable to print to the ipc1-im8130 controller. Using the Troubleshooting checklist, Cannot Print from Client on page 284, you have narrowed the problem down to a network-related issue.
Page 310: Unknown Ipc1-Im8130 Network Settings
UNKNOWN IPC1-IM8130 NETWORK SETTINGS Problem Description There are several ways you can check or change the current network settings configured for the ipc1-im8130: ipc1-im8130 Administrator’s Guide...
Page 311 Access the protocol and device settings from the copier’s control panel. Refer to Modifying Protocol Settings using the Control Panel on page 47. Use the embedded web-based administration utility, Printer Utility, to view current network settings. Refer to the Printer Utility Help for instructions. ipc1-im8130 Administrator’s Guide...
Page 312: Troubleshooting Client Errors
Any problem that arises when using Imagistics ipc1-im8130 client software, including ipc1-Document Monitor Help system or any of the Imagistics print or scan drivers falls under the category of a client error. A subset of client errors, those relating to jobs that are printed in unexpected or unintended ways, are classified as output errors, and are covered in the next chapter.
Page 313: General Software Error Conditions
) to exit all open applications. Ctrl Delete Restart the computer. If the problem persists, contact your Imagistics authorized dealer for support. Have the following information available when you call: Operating system, type and version. Software in use at the time of the failure.
Page 314: Invalid File Handle
When you are trying to install client software, an error message indicates that you are trying to install a .dll that another program has already opened. Corrective Action Close all applications before installing any Imagistics client software. Invalid IDS Code Problem Description ®...
Page 315 Corrective Action Restore the software from a reliable backup source or from the original distribution CD-ROM. ipc1-im8130 Administrator’s Guide...
Page 316: Printer Utility Error Conditions
“unserviceable” if the controller does not support the features selected for the job. This most often occurs when a non- Imagistics driver is used to submit a job to the controller. For example, it is possible to select an HP LaserJet driver in a ®...
Page 317 For instructions on installing Imagistics client software, refer to the ipc1-im8130 Operator’s Guide (Basic). Make sure that the driver’s network port is mapped to the correct controller. For more details, refer to the ipc1-im8130 Operator’s Guide (Basic) ipc1-im8130 Administrator’s Guide...
Page 318: Ipc1-Document Monitor Error Conditions
IPC1-DOCUMENT MONITOR ERROR CONDITIONS ipc1-Document Monitor Status: “The ipc1-im8130 is not responding” Problem Description The status bar reads, “The ipc1-im8130 is not responding” and the broken connection icon is displayed in the taskbar. Corrective Action Wait for a couple of minutes.
Page 319 The controller goes offline while rebooting and the LCD touch screen displays first Shut-down in progress then When the Starting Controller. Please wait. controller comes back online, you can resume network and printing functions. ipc1-im8130 Operator’s Guide (Basic)
Page 320: Cannot View Job In Ipc1-Document Monitor Print Queue
Current Jobs list. Look at the copier’s control panel LCD for error messages. For instance, a prompt to load paper holds up subsequent jobs in the queue. ipc1-im8130 Operator’s Guide (Basic)
Page 321: Cannot Interpret Ipc1-Document Monitor Messages/Warnings/Errors
“unserviceable” if the controller does not support the features selected for the job. This most often occurs when you use a non- Imagistics driver to submit a job to a ipc1-im8130 printer. For example, you may select an HP LaserJet driver in the ®...
Page 322: Printer Is Offline
An error has occurred on the copier. Go to the copier’s control panel to see what type of error has occurred. For more details on resolving the error, refer to the Imagistics Operator’s Manual for Copying Functions or consult your network administrator.
Page 323: Printer Driver Installation Error Messages
Have Disk Printer list. Corrective Action Cancel the Add Printer Wizard. Double-click from the Printers folder, but when Add Printer prompted to locate the driver, click Have Disk Browse to the subdirectory that contains the appropriate *.inf file. ipc1-im8130 Administrator’s Guide...
Page 324: Location Does Not Contain Information About Your Hardware
Corrective Action Delete the driver and either reinstall it from the distribution CD- ROM or download it from the ipc1-im8130 controller. Refer to the ipc1-im8130 Operator’s Guide (Basic). PRINTER DRIVER GENERAL ERRORS Driver Mapped to Wrong Port...
Page 325: Command Line Options Not Processed By Ipc1-Im8130
Command Line Options Not Processed by ipc1-im8130 Problem Description All print options are sent to the ipc1-im8130 at the start of the print job. If the print file already contains print commands, they override the command line options you set. For example, if the...
Page 326: Cannot Remember Document Password
If not, turn it on. Connect to the controller via Printer Utility. If you cannot connect, reboot the controller. If it still fails, check the printer driver port assignment and make sure it is correct. ipc1-im8130 Administrator’s Guide...
Page 327: Twain Driver Errors
IP address in WINS server or lmhosts file in the user's workstation. Then try entering the controller’s machine name directly in “Machine Name”. Cannot Access TWAIN Folder Problem Description: Cannot access the \\ipc1-im8130\ipc1_TWAIN folder from ® Windows Explorer. Corrective Action: This network folder contains Scan to TWAIN documents and can be accessed only using the ipc1-TWAIN Driver.
Page 328: B/W Image Reversed
If the group password changes, the corresponding TWAIN folder password changes also. Document passwords remain the same as the template password when the document is scanned originally, even if the template password changes subsequently. ipc1-im8130 Scan Operator’s Guide...
Page 329: Troubleshooting Output Errors
It also suggests ways to resolve or work around the limitation to achieve the desired output effects. If the problem you are experiencing is not discussed in this chapter, or continues to persist after following the suggested steps, contact Imagistics authorized dealer for further assistance. ipc1-im8130 Administrator’s Guide...
Page 330: Job Submitted But Never Printed
JOB SUBMITTED BUT NEVER PRINTED Problem Description There are many reasons why a job sent to the ipc1-im8130 controller may not print, several of which relate to hardware or network problems. However, if you have been able to print successfully on previous occasions and printing is possible for some jobs or some workstations, the problem is most likely to be caused by a client-setup or job-submission error.
Page 331: Error Message Printed Instead Of Job
STAPLING ERRORS Documents Stapled in Wrong Order Problem Description When you select the stapling option from the ipc1-im8130 printer driver, it automatically enables the driver’s collate option. If is selected in the application’s print dialog as well, which Collate is the default for many applications, erratic and unexpected output can result.
Page 332: Multiple Copies Stapled Together
This condition causes a myriad of erratic and unexpected results. Corrective Action When printing to the ipc1-im8130 controller, use the application settings to specify print options, including the copy count. Only use the printer driver’s settings to support features the application does not provide.
Page 333: All Copies Of Proof Print Job Printed Together
Image Overlay file. However, make sure that the resolution set for the overlay file is the same as the resolution set for the documents on which it will be printed. Refer to the ipc1-im8130 Operator’s Guide (Basic) for instructions on creating and using Image Overlays.
Page 334: Image Overlay File Deleted
Large Capacity Feeder or the upper, middle, or lower cassette. Refer to the following diagrams for directions: Loading orientation Loading orientation for single-sided printing for double-sided printing Loading letterhead in the Large Capacity Feeder ipc1-im8130 Administrator’s Guide...
Page 335: Problems With Banner Pages
Banner pages are configured to print on either Letter or A4 sized paper. Corrective Action No corrective action required. Enable Banners by accessing the Printer Settings dialog. Manually insert the correct media type at the copier. ipc1-im8130 Administrator’s Guide...
Page 336: Banner Page Listed As Separate Job In Queue
It is best to use the setting when printing complicated PostScript print jobs, as the driver creates independent information for each page to assure integrity of the printed document. ipc1-im8130 Administrator’s Guide...
Page 337: Wrong Fonts Print
When printing a PostScript file from a Macintosh to the ipc1- im8130 via a Novell queue, the output is truncated or is not printed at all. This may result if binary communications is enabled for the spooler. The ipc1-im8130 does not support binary communications for PostScript printing. Corrective Action Use Novell’s AppleTalk Print Services utility from the Novell...
Page 338: Booklet Prints On Wrong Size Paper
Corrective Action Remember that application settings almost always override driver settings. As a general rule, set the application properties to achieve the desired effect. Set driver properties only for those features the application does not support. ipc1-im8130 Administrator’s Guide...
Page 339: Reference
PART 5 REFERENCE ipc1-im8130 Administrator’s Guide...
Page 340 Administrator’s Guide...
Page 341 REFERENCE The information that follows is organized for ease of reference. It includes descriptions of the fields on each page of Printer Utility, and a glossary defining the terms used in this guide. ipc1-im8130 Administrator’s Guide...
Page 342: Parts Of A Printer Utility Page
Tabs that provide access to the main pages Sub menu bar The body area contains the features and settings that control the system. The button updates the page with current Refresh information. The footer area contains: Link to install software ipc1-im8130 Administrator’s Guide...
Page 343: Administration Tab
SNMP), Date and Time, Properties (including Location, Contact Information, Service Phone Number, Administrative Message and Administrator's Password). Copier—provides access to Copier Settings. Printer—provides access to Print Settings, Internet Fax Output (Duplex and Tray settings). Version—displays version information about the controller. ipc1-im8130 Administrator’s Guide...
Page 344: Setup
Scan Msg—displays the status of each scan job. In addition to including error and warning messages, this page can display additional information about the job. Address Book This page provides access to: Contacts Groups Directory Services Import—import an address book Export—export an address book ipc1-im8130 Administrator’s Guide...
Page 345: Maintenance
This page provides access to: Notification Settings General Notification Events Scan Notification Events Note: You must log in as the system administrator to configure these settings. Other users do not have access to the tab. Administration COUNTERS TAB Sample Counters page ipc1-im8130 Administrator’s Guide...
Page 346: Device Tab
Warnings indicate conditions that do not require immediate attention, but may affect normal operation, such as out of paper or low toner. Errors are shown in red and warnings in yellow. ipc1-im8130 Administrator’s Guide...
Page 347: Preferences Tab
Note: The administrator login timeout is only visible if you are logged in as the administrator. ipc1-im8130 Administrator’s Guide...
Page 348: Print Jobs Tab
Document Manager—displays jobs that will be stored on the controller for further processing. Invalid—displays jobs put on hold by the controller because the department code is incorrect. All—displays all jobs in all queues ipc1-im8130 Administrator’s Guide...
Page 349: Actions
Type of Job—current, Private, Proof, etc. Actions The check mark column allows you to take action on multiple jobs at the same time. Clicking the check-all button at the top of the column either selects or deselects all jobs. ipc1-im8130 Administrator’s Guide...
Page 350: Scan Tab
Templates allows you to create, edit and delete scan templates and template groups. Job Types The job types are: Current—displays a list of the current jobs in the scan queue. Job Log Message Log ipc1-im8130 Administrator’s Guide...
Page 351: Job Information
Status—is the current status of the scan job. Pages—is the number of pages in the scan. Time—is the time the job was scanned. Detail Status—shows additional information about the job. Actions Administrators and end users can delete jobs. Deleting Scan Jobs ipc1-im8130 Administrator’s Guide...
Page 352 Administrator’s Guide...
Page 353: Glossary Of Terms
(standard equipment). Auto-Document Feeder. An accessory that allows a document to be fed or scanned without user intervention. Ad Hoc A type of wireless network in which two or more clients communicate in peer-to-peer mode. ipc1-im8130 Operator’s Guide (Basic)
Page 354 Booklet mode was previously known as magazine sort. The ipc1-im8130 supports two kinds of Booklet mode: left to right read mode and right to left read mode.
Page 355 Definition Current Jobs The list of all print and copy jobs currently queued to the selected ipc1-im8130 controller. You can view it using either the Printer Utility or the ipc1 Document Monitor application. Data Rate In wireless networking, the rate at which data packets are transmitted to or received from the access point.
Page 356 Gateway address The IP address of the router that the ipc1-im8130 controller uses to access devices on other subnets. ipc1-im8130 Operator’s Guide (Basic)
Page 357 (MTU) of the network. ipc1-im8130 The Imagistics controller used to connect digital copiers to a network. Also referred to as the device or printer. Internet Printing Protocol. A protocol that enables you to send print jobs to a remote printer across an Internet or Intranet connection.
Page 358 Jobs Log A file that contains a historical record of the jobs submitted to the ipc1-im8130 controller. The information for each job includes the document name, size, date and time stamp, and status. You can filter the Jobs Log to list only the details for specific types of jobs.
Page 359 “plug in and print” paradigm. NDPS Gateway In order for non NDPS-aware printers, such as the ipc1-im8130, to operate within the NDPS model, a proprietary “gateway” must be installed and configured on the network. The Imagistics NDPS Gateway is distributed on the Imagistics ipc1-im8130 Admin’s...
Page 360 ® Windows operating system to the ipc1-im8130 controller, with the output produced on the connected Imagistics digital copier. Network File System. A Unix networking protocol that allows files and printers to be shared across the network. Network Interface Card. A printed circuit board that is installed in both client (personal computers or workstations) and server machines to control the exchange of data between them.
Page 361 Client CD-ROM. They permit printing to the ipc1- im8130 controller. Printing mode Defines the way the print job is processed by the ipc1-im8130 controller: as a Normal job, Private Print job, Proof Print job, or Scheduled Print job. Print profile A set of user-defined properties that are saved locally so that complex documents can be configured quickly and easily.
Page 362 For example, using DOS commands to print directly to the local port, or using a different type of driver, such as a HP driver, to print to a ipc1-im8130 controller. Recoverable error An error condition that simply requires user intervention to resolve, for example, paper out or paper jam.
Page 363 Printing on only one side of a piece of paper. See also Duplex. SMTP Simple Mail Transfer Protocol. A protocol used for delivering email to a server. Another protocol, usually POP3, must be used to access and read the messages. ipc1-im8130 Operator’s Guide (Basic)
Page 364 IBM (IEEE 802.5). Token Ring is more deterministic than Ethernet. It ensures that all users get regular turns at transmitting their data. With Ethernet, users compete to get onto the network. Tray The location on the copier where a print job is output. ipc1-im8130 Operator’s Guide (Basic)
Page 365 Wi-Fi Wireless Fidelity. The brand name of the IEEE 802.11b standard for wireless networking. WINS ® Windows Internet Naming Service. A method of associating a computer’s host name with its address. ipc1-im8130 Operator’s Guide (Basic)
Page 366 Access points connected to an Ethernet hub or server transmit over a radius of several hundred feet, enabling users to roam from one access point to another without dropping the connection. ipc1-im8130 Operator’s Guide (Basic)
Page 367: Index
132 network protocol properties 117, 141 communication status 344 admintool 178 Completed message 351 Advertising name 166, 167 Config page Apple Talk printing 62 settings 115 Configuration file 179 AppleShare Configuring Bluetooth 121 support for 39 ipc1-im8130 Administrator’s Guide...
Page 368 Digital Copier default 41 setting up 36 Controller software maintenance update 61 digital copier Controller software recovery update 61 control panel 44 controlling ipc1-im8130 operation 61 directory services Copier configuring 242 setting up 36 setting up for email 129 copier...
Page 369 Import item on Address Book sub menu 346 Test print screen 62 importing touch keyboard screen 54 address book data 242 touch screen functions 37 Interface file 179 LCD touch screen Internet Explorer 19 navigating 44 Internet printing see also, IPP 19 ipc1-im8130 Administrator’s Guide...
Page 370 Network page 113 default settings 42 Network Printer 153, 154 maintenance 268 Network settings default 41 Maintenance sub menu 347 managing jobs NIC 41, 208 Proof Print 79 Notification Document Manager 80 sub menu 347 Novell 153 ipc1-im8130 Administrator’s Guide...
Page 371: Preferences Tab
77 setting printer preferences 107 releasing 78 Preferences tab 349 viewing queue 77 Primary WINS Private printing 19 default settings 41 private templates print job creating 252 administration 225 Processing message 351 proof jobs releasing 225 ipc1-im8130 Administrator’s Guide...
Page 372: Scan Tab
SMB options 115 Windows® XP 85, 213 TCP/IP options 114 Restore item on Maintenance sub menu 347 toner save mode 111 restoring files 269 RS6000 86, 175 sam command 178 scan administration 254 counters, resetting 232 files, deleting 256 ipc1-im8130 Administrator’s Guide...
Page 373 Unknown message 351 setting 97 Unserviceable, Internal Error message 351 setting default on the controller 103 Update the ipc1-im8130 with New or Localized Printer setting up 111 Drivers 61 statistics Upload item on Maintenance sub menu 347 viewing 230...
Page 374 Windows® 98 requirements 85, 212 Windows® ME requirements 85, 212 Windows® XP requirements 85, 213 WINS benefits of 39 setting up server 50 Wireless networking 18 Wireless on the Setup sub menu 346 Workgroup 172 naming 54 ipc1-im8130 Administrator’s Guide...

imagistics ipc1-im8130 Administrator's Manual

Preface

1 Installation Overview

2 Modifying Controller Settings at the Control Panel

3 Modifying Controller Settings Remotely

Setting Printer Preferences

Configuring Network Protocol Properties

Configuring Wi-Fi Network Protocol Properties

Setting up Network Print Services

Configuring Agent Settings

Setting up Email

4 Wireless Networking

5 Setting up Novell Printing

6 Setting up Microsoft Printing

7 Setting up Unix Printing

8 Setting up Macintosh Printing

9 Installing Client Software

10 Managing Operations

11 Managing the Address Book

12 Managing Scan Operations

Quick Links

Troubleshooting

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Summary of Contents for imagistics ipc1-im8130