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imagistics im3520 User Manual

Basic operations
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im3520/
im2520/
im2020

User Manual

Basic Operations

2
Introduction
Available Features
Before Making Copies
Basic Copy Operations
Copy Paper
Original Documents
Specifying Copy Settings
Touch Panel Messages
Troubleshooting
www.imagistics.com
4030-7795-12

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Summary of Contents for imagistics im3520

  • Page 1: User Manual

    User Manual Basic Operations Introduction Available Features Before Making Copies Basic Copy Operations Copy Paper Original Documents Specifying Copy Settings Touch Panel Messages 4030-7795-12 Troubleshooting...

  • Page 2: Table Of Contents

    Names of Control Panel Parts and Their Functions ....3-2 Checking the Settings ..............3-4 To check the settings ..............3-4 To change the settings..............3-5 User Accessibility Operations .............3-6 To change the screen display setting (“Screen Mode” function)..3-6 To change the key settings (“Key Speed Settings” function) ..3-7 im2020/im2520/im3520...
  • Page 3 Stopping Copying................. 4-4 To stop/restart/delete a copy job ............ 4-4 Interrupting a Copy Job ............... 4-5 To interrupt copying................ 4-5 Making Copies Using Accounts..........4-6 Using the “Copy Track Mode” Parameter........4-6 To make copies when accounts are specified........ 4-6 im2020/im2520/im3520...
  • Page 4 Documents of Mixed Original Detection mode........6-2 Mixed Width Document Sizes ............6-3 Precautions Concerning the Documents.........6-3 Feeding the Document Through the Duplexing Document Feeder ............6-4 Loading the Document ..............6-4 To load a document of mixed sizes (“Mixed Orig Detection” function) ............6-5 im2020/im2520/im3520...
  • Page 5 To specify Orig. Ö Copy settings ..........7-21 Copying a Bound Document............7-24 Copying a Book ................7-27 Copying Book Pages onto Separate Double-Sided Pages ..7-30 Quickly Selecting Default Settings..........7-32 Specifying a Copy Density ............7-33 Selecting a Density Setting............7-33 im2020/im2520/im3520...
  • Page 6 To clear jammed staples ...............8-30 When the Message “Hole Punch collection box is full.” Appears..................8-35 To empty the punch box..............8-35 Troubleshooting Main Messages and Their Remedies...........9-2 When Incorrect Copies Are Printed..........9-3 When the Copier Is Not Operating Correctly......9-6 10 Index 10.1 Index.....................10-2 im2020/im2520/im3520...

  • Page 7: Introduction

    Contents Advanced Operations Read the User Manual: Advanced Operations for the following items. Introduction Safety Information Precautions Auxiliary Functions Utility Mode Operations Administrator Management Operations Appendix Index im2020/im2520/im3520...

  • Page 8: Introduction

    Introduction...

  • Page 9: Introduction

    Basic Operations volume of the User Manual This volume contains precautions for using the machine and descriptions of the procedures for basic operations, replacing parts and supplies, and trouble- shooting. The Basic Operations volume is a quick reference for immediate use of the copier. im2020/im2520/im3520...

  • Page 10: Explanation Of Manual Conventions

    Text formatted in this style provides additional assistance. ➜ Text formatted in this style describes the action that will ensure the desired results are achieved. [Copy] key The names of keys on the control panel are written as shown above. im2020/im2520/im3520...

  • Page 11: Explanation Of Basic Concepts And Symbols

    (X), the paper has a vertical or portrait orientation, indicat- ed by either “L” or Crosswise If the width (Y) of the paper is longer than the length (X), the paper has a horizontal or landscape orientation, in- dicated by either “C” or im2020/im2520/im3520...

  • Page 12: Portrait And Landscape

    With the “landscape” orientation, the paper is horizontal, like a land- scape. Display Icons Plain paper Thick paper Overhead projector transparencies Envelope Paper Supply Icons The icons shown below may appear, indicating that no more paper remains. The paper is empty. im2020/im2520/im3520...

  • Page 13: Components And Their Functions

    Large Capacity Cabinet A large-capacity paper supply cassette that can supply 2,500 9218 (optional) sheets of paper. • Can only be used with the im2520 and im3520. Referred to as the “large capacity cabinet” throughout the manual. 2 Way Paper Feed Cabinet A two-level paper supply tray.
  • Page 14 Increases the memory of the copier to as much as 192 MB. Memory (optional)* (64 MB standard memory + 32/64/128 MB expanded memory) By expanding the memory, the number of pages that can be stored in the memory can be increased. Referred to as the “expansion memory” throughout the manual. im2020/im2520/im3520...
  • Page 15 Printer Controller ZC3500080 or ZC3500130 and the Network Interface Card ZC3500090 are necessary. * The internal options are not shown. How to use the Job Separator (ZC3500070) Allows printed pages to be separated. Pull the lever when taking out the paper. im2020/im2520/im3520...

  • Page 16: Part Names And Their Functions

    Paper stopper Prevents printed pages from falling out of the paper output tray. Used when the optional sorter is installed. Touch panel Liquid crystal display in the control panel. Used to specify various copy settings and program or change functions. im2020/im2520/im3520...
  • Page 17 Holds up to 500 sheets of paper. The paper size can be adjusted freely. → page 5-10 Control panel Used to start copying or to specify various settings. Document scales Used to align the document. * The internal options are not shown. 1-10 im2020/im2520/im3520...
  • Page 18 Part Name Description Duplexing Document Feeder Used for connecting the duplexing document feeder hookup connector cord. Used to turn the copier on and off. → page 3-11 Power switch Power cord socket Used for connecting the printer’s power cord. im2020/im2520/im3520 1-11...

  • Page 19: Options

    Each drawer can hold up to 500 sheets of paper The paper size can be adjusted freely. 4th paper drawer * 9217: Equipped with a paper drawer that can supply 500 sheets of paper, for upper paper feed unit only. 1-12 im2020/im2520/im3520...
  • Page 20 Opened when clearing paper misfeeds. Precautions for using the finisher, saddle kit and mail bin kit Do not place objects on top of the saddle kit or mail bin kit. Do not place objects under the paper output trays of the finisher. im2020/im2520/im3520 1-13...
  • Page 21 Additional Bin Kit (ZC3500060) Part Name Description 3rd paper output tray Collects printed pages. Saddle Kit (9214) Part Name Description Paper output tray Collects printed pages. Misfeed-clearing door Opened when clearing paper misfeeds that occurred in the finisher. 1-14 im2020/im2520/im3520...

  • Page 22: Available Features

    Available Features...

  • Page 23: Useful Operations

    (for im2020). Position the document on the original glass with the center aligned with the book mark on the document scale. ❍ Start copying from the lower numbered pages. Touch [Orig. Ö Copy], and then touch [Book]. im2020/im2520/im3520...
  • Page 24 2.1 Useful Operations For book-binding, touch [Standard Book] or [RightBound], and then touch [Separation]. Next, touch [Enter]. Touch [Double-Sided], and then touch [Page Order]. Touch [Book Order], and then touch [Enter]. Press the [Start] key. im2020/im2520/im3520...
  • Page 25 [Start] key. Repeat step 7, and when the last page has been scanned, touch [Finish]. Next, press the [Start] key. im2020/im2520/im3520...

  • Page 26: Copying To Form A Booklet

    (for the im2020) must be installed. Load the document into the duplexing document feeder. ❍ The document can also be positioned on the original glass. Touch [Orig. Ö Copy], and then touch [4in1/Booklet]. im2020/im2520/im3520...
  • Page 27 Press the [Start] key. After all copies are printed, fold the pages in half to form a booklet. If the optional saddle kit is installed, creasing or folding can be set. For de- tails, refer to “Creasing and Folding” on page 7-10. im2020/im2520/im3520...

  • Page 28: Automatically Stapling Pages While Copying

    Copy Note In order to perform the following procedure, the optional duplexing document feeder, finisher must be installed. Load the document into the duplexing document feeder. ❍ The document can also be positioned on the original glass. Touch [Finishing]. im2020/im2520/im3520...
  • Page 29 2.1 Useful Operations Touch [Sort]. Touch [2-Point Staple]. Press the [Start] key. im2020/im2520/im3520...

  • Page 30: Printing Multiple Copies Of Tickets

    If the document is placed directly on the original glass and the size is detected automatically, the document will be scanned with a standard size. If the document has a non-standard size, first measure the size of the docu- ment. Position the document to be copied. im2020/im2520/im3520...
  • Page 31 Touch the button for the multiple bypass tray, and then touch [Mode Change]. Touch [Card], and then touch [Enter]. ❍ If paper with a non-standard size is loaded, touch [Custom Size], and then specify the paper size. (For details, refer to page 5-16.) 2-10 im2020/im2520/im3520...
  • Page 32 2.1 Useful Operations Touch [Zoom]. Touch [× 0.5]. Touch [Auxiliary], and then touch [Image Repeat]. Touch [Size Input]. im2020/im2520/im3520 2-11...
  • Page 33 ❍ For this example, set the length of side Y to “2 3/4”. Press the [Start] key. Sixteen 4 in. × 1-3/8 in. tickets are copied onto one sheet of paper. 2-12 im2020/im2520/im3520...

  • Page 34: Copying While Erasing An Area Around The Document

    The width of the erased area refers to how much of the document will be erased. If enlarged or reduced copies are made, the same width is erased and an en- larged or reduced copy is printed. Position the document to be copied. Touch [Auxiliary], and then touch [Edge/Frame Erase]. im2020/im2520/im3520 2-13...
  • Page 35 2.1 Useful Operations Select the desired position of the erased area. (Example: Erasing a frame) Touch to specify the width of the erased area. Touch [Enter]. Press the [Start] key. 2-14 im2020/im2520/im3520...

  • Page 36: Reducing Paper Usage

    Double-sided 2in1 copying and single-sided 4in1 copying reduce the paper us- age by one fourth, and double-sided 4in1 copying reduces paper usage by one eighth. Load the document into the duplexing document feeder. ❍ The document can also be positioned on the original glass. im2020/im2520/im3520 2-15...
  • Page 37 2.1 Useful Operations Touch [Orig. Ö Copy], and then touch [4in1/Booklet]. Touch [Double-2in1]. Press the [Start] key. 2-16 im2020/im2520/im3520...

  • Page 38: Reducing Electricity Usage

    Press the [Utility] key. Touch [User’s Choice]. Touch [3/6]. ❍ To specify settings for the Energy Save mode, continue with step 4. ❍ To specify settings for the Sleep mode, skip to step 7. Touch [Energy Save Mode]. im2020/im2520/im3520 2-17...
  • Page 39 Key Pad to specify the desired length of time until the copier enters Energy Save mode. Touch [Enter]. Touch [Sleep Mode Setting]. Use the 10-Key Pad to specify the desired length of time until the copier enters Sleep mode. 2-18 im2020/im2520/im3520...
  • Page 40 2.1 Useful Operations Touch [Enter]. im2020/im2520/im3520 2-19...
  • Page 41 2.1 Useful Operations 2-20 im2020/im2520/im3520...

  • Page 42: Before Making Copies

    Before Making Copies...

  • Page 43: Utility Mode Operations

    Press to start a scanning or copy operation. 10-Key Pad Use to enter a number, such as the number of copies. [Utility] key Used to display the Utility screen. For more details, refer to “Utility Mode Operations” in the Advanced Operations volume of the User Manual. im2020/im2520/im3520...
  • Page 44 [Accessibility] key Press to activate or deactivate the user accessibility functions. [Enlarge Display] key Press to enlarge the screens that appear in the touch panel. [Contrast] dial Use to adjust the contrast of the touch panel. im2020/im2520/im3520...

  • Page 45: Checking The Settings

    Touch [Exit] to return to the Basics screen. To change a setting, touch the button for the function that you wish to change. The screen to change the setting for the selected function appears. In the screen that appeared, change the setting as desired. im2020/im2520/im3520...

  • Page 46: To Change The Settings

    ❍ To change the screens, touch [Next] and [Back]. Touch the button for the setting that you wish to change. The screen for specifying the setting appears. Change the setting according to the corresponding procedure. im2020/im2520/im3520...

  • Page 47: User Accessibility Operations

    Select whether the screens appear in the touch panel in black on white or in white on black. Press the [Accessibility] key in the control panel. Touch [Screen Mode]. Touch [Inverted Screen] to display the screens in white on black. To return the screens to the normal display, touch [Normal Screen]. Touch [Enter]. im2020/im2520/im3520...

  • Page 48: To Change The Key Settings ("Key Speed Settings" Function)

    Length of time (in seconds) that a key must be held down before repeatedly entering characters and numbers Example) When the [1] key is held down: Interval Time Delay Time Touch [CHECK] to check the specified settings. Touch [Enter]. im2020/im2520/im3520...

  • Page 49: To Change The Auto Panel Reset Time ("Confirming Screen" Function)

    ❍ Touch [30 sec.], [60 sec.], [90 sec.] or [120 sec.]. ❍ To immediately display the Basics screen without displaying a screen requesting confirmation to reset the copier, touch [None]. Touch [Enter]. im2020/im2520/im3520...

  • Page 50: To Change The Display Time For The "The Job Is Accepted." Screen ("Notification Screen" Function)

    Basic volume setting can be set in User Management. For details, refer to Utilities in the Advanced Operations volume. Press the [Accessibility] key in the control panel. Touch [Sound Setting]. Select the desired volume setting. Touch [Enter]. im2020/im2520/im3520...

  • Page 51: Enlarging The Touch Panel Screens

    Touch in this area to Touch in this area to scroll toward the lower- Touch this arrow to scroll down through the scroll toward the lower- left corner of the screen. screen. right corner of the screen. 3-10 im2020/im2520/im3520...

  • Page 52: Turning The Copier On And Off

    3.5 Turning the Copier On and Off Turning the Copier On and Off To turn on the copier Set the power switch to “I”. Make sure that the sub power switch has been pressed in. im2020/im2520/im3520 3-11...

  • Page 53: When The Copier Is Turned On

    Settings that have not been programmed will be cleared. Jobs that are queued to be printed are deleted. Data scanned using the “Scan to Memory” function is deleted. Scanned data that could be printed using the “Memory Recall” function is deleted. 3-12 im2020/im2520/im3520...

  • Page 54: Auto Panel Reset

    The settings specifying whether or not and the time until the copier enters En- ergy Save mode can be changed. For details, refer to “Changing Default Set- tings” of “Utility Mode Operations” in the Advanced Operations volume of the User Manual. im2020/im2520/im3520 3-13...

  • Page 55: Sleep Mode

    Adjust the control panel to the angle that allows for easy operation. ➜ Pull the control panel release lever, and then adjust the angle of the control panel. ➀ Upper position (base position) ➁ Middle position ➂ Lower position 3-14 im2020/im2520/im3520...

  • Page 56: Using The Touch Panel

    To change the default settings, refer to “Changing Default Settings” in the Ad- vanced Operations volume of the User Manual. Number of copies: 1 Finishing: Non-Sort Zoom: 1.000 (Full Size) Paper: AutoPaper Density: Auto Exposure (Text/Photo mode) Orig. Ö Copy: Single-Sided Ö Single-Sided im2020/im2520/im3520 3-15...

  • Page 57: Operating The Touch Panel

    User Manual. The default settings can be changed using the various functions on the User’s Choice screen. For details, refer to “Changing Default Settings” of “Utility Mode Operations” in the Advanced Operations volume of the User Manual. 3-16 im2020/im2520/im3520...

  • Page 58: Description Of The Screens

    The current settings are shown with graphics. Additional message display • The status of the job is shown with graphics. • The remaining amount of memory and graphics warning about empty toner or an empty paper drawer are displayed here. im2020/im2520/im3520 3-17...

  • Page 59: Job List Screen

    Displays a list of operations that are being performed Print Order: Displays the order of documents that are being copied or printed or waiting to be copied or printed Print: Displays the print status of documents being copied or printed Com.: Not used Doc.: Not used 3-18 im2020/im2520/im3520...

  • Page 60: To Check The Status Of A Job

    The statuses of up to four jobs are displayed. Touch [↓] and [↑] to view the status of a job that is not displayed. Check the details, and then touch [Enter]. ❍ To delete the currently selected job, select that job and touch [Delete]. im2020/im2520/im3520 3-19...

  • Page 61: To Check The Printing Order

    Touch [Job List]. Touch [Print Order]. Check the printing order. ❍ Touch [↓] and [↑] to view other parts of the list. Up to 8 items in the printing order can be displayed. After checking the necessary information, touch [Enter]. 3-20 im2020/im2520/im3520...

  • Page 62: To Check/Delete Listed Items From The Print Screen

    Select the job whose status you wish to check. ❍ Touch [↓] and [↑] to view other parts of the list. After checking the necessary information, touch [Enter]. Note To delete the job, select that job and touch [Delete]. im2020/im2520/im3520 3-21...

  • Page 63: Memory Recall

    - The [Panel Reset] key was pressed while printing was stopped. To use the memory recall feature After copying is finished, touch [Job List]. Touch [Memory Recall Waiting]. The information for the job still saved in the memory is displayed. 3-22 im2020/im2520/im3520...
  • Page 64 At this time, the Finishing set- ting and the number of copies can be changed. Press the [Start] key. The copies are printed. After copying confidential documents, press the [Delete] key to erase the data from the memory. im2020/im2520/im3520 3-23...
  • Page 65 3.7 Using the Touch Panel 3-24 im2020/im2520/im3520...

  • Page 66: Basic Copy Operations

    Basic Copy Operations...

  • Page 67: Making Basic Copies

    To copy a book or copy while using less paper, touch [Orig. Ö Copy]. ❍ For details, refer to “Selecting the Orig. Ö Copy Settings” (page 7-18). ❍ To change the density of the copy, touch [Density]. For details, refer to “Selecting a Copy Density” (page 7-33). im2020/im2520/im3520...

  • Page 68: Administrator Management Operations

    A limit on the number of copies can be specified from the Ad- ministrator Management screen of the Utility mode. For details, refer to “Administrator Management Operations” in the Ad- vanced Operations volume of the User Manual. Press the [Start] key. The copies are printed. im2020/im2520/im3520...

  • Page 69: Stopping Copying

    The message “Copy cycle temporarily suspended.” appears. To restart a job that has been stopped, press the [Start] key. Copying continues. To delete the stopped copy job, select the button for the job that you wish to delete. The job is deleted. im2020/im2520/im3520...

  • Page 70: Appendix

    When the interrupt mode copy has completed, press the [Interrupt] key. The indicator on the [Interrupt] key goes off and the Interrupt mode is cancelled. The copy settings for the job before copying was interrupted appear, and copying of the job that was interrupted automatically continues. im2020/im2520/im3520...

  • Page 71: Making Copies Using Accounts

    If [100 Account 1] has been specified, the screen shown at right is displayed. ❍ If [100 Account 2] has been specified, pressing the [Access] key will display the screen shown at right. Enter the 6-digit access code using the 10-Key Pad. im2020/im2520/im3520...
  • Page 72 Input Screen, and press the [Access] key. The Basics screen is displayed. Copying will take place using the desired copy mode. When copying has finished, press the [Access] key again. The Settings Screen is displayed on the Account Number Input Screen. im2020/im2520/im3520...
  • Page 73 4.4 Making Copies Using Accounts im2020/im2520/im3520...

  • Page 74: Copy Paper

    Copy Paper...

  • Page 75: Paper Specifications

    — 3rd paper drawer (LCC*) — — — — 3rd paper drawer — — — — 4th paper drawer — — — — Double-sided copies — — — — * LCC: Large capacity cabinet 2: Available —: Not available im2020/im2520/im3520...

  • Page 76: Paper Sizes

    — 3rd paper drawer (LCC*) — — — — 3rd paper drawer — — — — 4th paper drawer — — — — Double-sided copies — — — — * LCC: Large capacity cabinet 2: Available —: Not available im2020/im2520/im3520...

  • Page 77: Paper Capacity

    If the optional finisher is used to sort/group, punch holes and staple, only plain paper can be used. The paper size setting for the 3rd paper drawer (large capacity cabinet) can be changed in order to load A4-size paper. Contact your service representative to change the paper size setting. im2020/im2520/im3520...

  • Page 78: Unsuitable Paper

    Paper of a non-standard shape (not rectangular) Paper that is bound with glue, staples or paper clips Paper with labels attached Paper with ribbons, hooks, buttons, etc. attached Curled or wrinkled paper Art paper, coated paper or inkjet printer paper im2020/im2520/im3520...

  • Page 79: Print Area

    Paper output direction A: 0.16 ± 0.08 in. (4 ± 2 mm) (at full size) B: 0.16 ± 0.08 in. (4 ± 2 mm) (at full size) C: 0.16 ± 0.08 in. (4 ± 2 mm) (at full size) im2020/im2520/im3520...

  • Page 80: Paper Storage

    Not exposed to a flame ❍ Not exposed to high humidity ❍ Not extremely dusty Unwrapped paper should be placed in a plastic bag and stored in a cool, dark location. Keep paper out of the reach of children. im2020/im2520/im3520...

  • Page 81: Automatically Selecting The Paper Source

    Multiple Bypass Tray, the auto tray change function may be started, and may supply the wrong paper. We recommend that you make selections for special media in the User’s Choice Special Settings. For details, refer to User’s Choice Settings in the Advanced Operations volume of the User Manual. im2020/im2520/im3520...

  • Page 82: Loading Paper

    When loading additional paper, re- move any paper remaining in the drawer, place it on top of the new paper, and then align the paper in the stack well before loading it into the drawer. im2020/im2520/im3520...

  • Page 83: Loading Paper Into The 1St/2Nd/3Rd/4Th Paper Drawer

    Load the paper into the drawer so that the front side of the paper (the side facing up when the package was unwrapped) faces up. Note Be careful not to touch the my- lar. Mylar 5-10 im2020/im2520/im3520...

  • Page 84: Loading Paper Into The Large Capacity Cabinet

    Load the paper into the right side Mylar of the drawer so that the front side of the paper (the side facing up when the package was unwrapped) faces up. Note Be careful not to touch the my- lar. im2020/im2520/im3520 5-11...

  • Page 85: Loading Paper Into The Multiple Bypass Tray

    While a copy job is being printed or queued, the paper size for the multiple by- pass tray cannot be set. In addition, the “OHP Interleaving” function cannot be set at the same time. To load plain paper Open the multiple bypass tray. When loading large-sized paper, open the tray extension. Tray extension 5-12 im2020/im2520/im3520...

  • Page 86: To Load Postcards

    Note Do not load more than 50 post- cards. Do not load postcards crosswise. After you have loaded the paper, set the paper type for the Multiple Bypass Tray in the touch panel. im2020/im2520/im3520 5-13...

  • Page 87: To Load Envelopes

    Do not load more than 10 enve- lopes. After you have loaded the paper, set the paper type for the Multiple Bypass Tray in the touch panel. Note Do not load envelopes crosswise. Do not place the flap of envelopes facing down. 5-14 im2020/im2520/im3520...

  • Page 88: To Load Overhead Projector Transparencies

    Place documents with the side to be printed facing down. Note Do not load more than 50 label sheets. After you have loaded the paper, set the paper type for the Multiple Bypass Tray in the touch panel. im2020/im2520/im3520 5-15...

  • Page 89: To Set A Non-Standard (Custom) Paper Size

    The Custom Size screen appears. Touch and press the [C] key. Then, touch select the length of side X for the paper that is loaded. ❍ Touch so that the cursor moves below the digit that you wish to change. 5-16 im2020/im2520/im3520...
  • Page 90 5.6 Loading Paper Touch and press the [C] key. Then, touch select the length of side Y for the paper that is loaded. ❍ Touch until the cursor moves below the digit that you wish to change. Touch [Enter]. im2020/im2520/im3520 5-17...

  • Page 91: To Store A Non-Standard (Custom) Paper Size

    Touch the button for the multiple bypass tray, and then touch [Mode Change]. Touch [Custom Size]. The Custom Size screen appears. Touch [Memorize Paper Size]. 5-18 im2020/im2520/im3520...
  • Page 92 ❍ To store another custom paper size, repeat steps 4, 5 and 6. Touch [Enter]. This completes the storing of custom paper sizes. im2020/im2520/im3520 5-19...

  • Page 93: To Select A Stored Non-Standard (Custom) Paper Size

    Position the document(s) to be copied. Touch [Paper]. Touch the button for the multiple bypass tray, and then touch [Mode Change]. Touch [Custom Size]. Touch either [1] or [2] to select the stored custom paper size, and then touch [Enter]. 5-20 im2020/im2520/im3520...
  • Page 94 5.6 Loading Paper Press the [Start] key. The copies are printed. im2020/im2520/im3520 5-21...

  • Page 95: Selecting The Paper Setting

    Touch the button for the multiple bypass tray, and then touch [Mode Change]. Touch the button for the type of paper loaded into the multiple bypass tray, and then touch [Enter]. Press the [Start] key. The copies are printed. 5-22 im2020/im2520/im3520...

  • Page 96: Original Documents

    Original Documents...

  • Page 97: Feeding The Document

    2 in. 8-1/2 in. L), Invoice C (5-1/2 in. 8-1/2 in. C) Documents of Mixed Original Detection mode Single-Sided Documents Double-Sided Documents Paper Type Plain Paper (13-1/4 lbs. to 34 lbs.) Document Size Refer to "Mixed Width Document Sizes". im2020/im2520/im3520...

  • Page 98: Mixed Width Document Sizes

    Documents that have just been printed with this copier Documents on paper that cannot be fed Curled documents Wrinkled or torn documents Overhead transparencies If non-standard-sized paper is determined to be close to a standard size, copying with the “Auto Paper” or “Auto Size” settings is possible. im2020/im2520/im3520...

  • Page 99: Feeding The Document Through The Duplexing Document Feeder

    Ä than the mark. Adjust the document guides to the size of the document. Note Be sure to load the document correctly, otherwise the pages may not be fed in straight. im2020/im2520/im3520...

  • Page 100: To Load A Document Of Mixed Sizes ("Mixed Orig Detection" Function)

    Stack the pages of the document face up as shown, making sure that all pages are aligned at the top edge and on the left side. im2020/im2520/im3520...
  • Page 101 Note Certain document size combinations are not possible with the “Mixed Orig Detection” function. For details, refer to page 6-3. In the Basics screen, touch [Mixed Orig Detection]. Select the desired copy settings, and then press the [Start] key. im2020/im2520/im3520...

  • Page 102: Positioning Documents On The Original Glass

    Follow the procedure described below when copying plain paper or documents that cannot be fed through the duplexing document feeder. Lift open the original cover, or the duplexing document feeder if it is installed, and then position the document face down on the original glass. im2020/im2520/im3520...

  • Page 103: To Position Transparent Or Translucent Documents

    Place a blank sheet of paper of the same size over the document. Carefully close the original cover, or the duplexing document feeder if it is installed. im2020/im2520/im3520...

  • Page 104: To Position Books Or Magazines

    Do not place objects exceeding 6-1/2 lbs. on the original glass. If a book is placed on the original glass, do not press it down with extreme force, otherwise the original glass may be damaged. For details, refer to “Copying a Book” on page 7-27. im2020/im2520/im3520...

  • Page 105: Loading Documents For Specific Applications

    7. Shows the selected File Margin setting from the Auxiliary screen if a binding margin is specified for the copy. (Advanced Operations volume) 8. Shows the stapling or hole-punching position that must be selected. (page 7-7 and page 7-9) * A dash (—) indicates that no setting should be selected. 6-10 im2020/im2520/im3520...

  • Page 106: Single-Sided Documents

    — Sided 2-Point Staple Document: Vertical Paper Single- Corner Staple — — — Sided Single- Corner Staple — — — Sided Single- Hole Punch — — Sided 2-Point Staple Single- Hole Punch — — — Sided 2-Point Staple im2020/im2520/im3520 6-11...
  • Page 107 — 2in1 2-Point Staple Document: Vertical Paper Single- Corner Staple — — — 2in1 Single- Corner Staple — — — 2in1 Single- Hole Punch — — — 2in1 2-Point Staple Single- Hole Punch — — 2in1 2-Point Staple 6-12 im2020/im2520/im3520...
  • Page 108 — 4in1 2-Point Staple Document: Vertical Paper Single- Corner Staple — — — 4in1 Single- Corner Staple — — — 4in1 Single- Hole Punch — — 4in1 2-Point Staple Single- Hole Punch — — — 4in1 2-Point Staple im2020/im2520/im3520 6-13...
  • Page 109 — — Sided 2-Point Staple Document: Vertical Paper Double- Corner Staple — — Sided Double- Corner Staple — — — Sided Double- Hole Punch — — Sided 2-Point Staple Double- Hole Punch — — — Sided 2-Point Staple 6-14 im2020/im2520/im3520...
  • Page 110 — — 2in1 2-Point Staple Document: Vertical Paper Double- Corner Staple — — — 2in1 Double- Corner Staple — — 2in1 Double- Hole Punch — — — 2in1 2-Point Staple Double- Hole Punch — — 2in1 2-Point Staple im2020/im2520/im3520 6-15...
  • Page 111 11 12 Double- Corner Staple — — — 4in1 9 10 11 12 Double- Hole Punch — — 4in1 2-Point Staple 9 10 11 12 Double- Hole Punch — — — 4in1 2-Point Staple 9 10 11 12 6-16 im2020/im2520/im3520...

  • Page 112: Left-Bound Double-Sided Documents

    Single- Hole Punch — — Sided 2-Point Staple Document: Vertical Paper Single- Corner Staple — — Sided Single- Corner Staple — — Sided Single- Hole Punch — — Sided 2-Point Staple Single- Hole Punch — Sided 2-Point Staple im2020/im2520/im3520 6-17...
  • Page 113 Hole Punch — — — 2in1 2-Point Staple Document: Vertical Paper Single- Corner Staple — — 2in1 Single- Corner Staple — — 2in1 Single- Hole Punch — — 2in1 2-Point Staple Single- Hole Punch — 2in1 2-Point Staple 6-18 im2020/im2520/im3520...
  • Page 114 Single- Hole Punch — — 4in1 2-Point Staple Document: Vertical Paper Single- Corner Staple — — 4in1 Single- Corner Staple — — 4in1 Single- Hole Punch — — 4in1 2-Point Staple Single- Hole Punch — 4in1 2-Point Staple im2020/im2520/im3520 6-19...
  • Page 115 2-Point Staple Double- Hole Punch — — Sided 2-Point Staple Document: Vertical Paper Double- Corner Staple — — Sided Double- Corner Staple — Sided Double- Hole Punch — Sided 2-Point Staple Double- Hole Punch — — Sided 2-Point Staple 6-20 im2020/im2520/im3520...
  • Page 116 Double- Hole Punch — — — 2in1 2-Point Staple Document: Vertical Paper Double- Corner Staple — — 2in1 Double- Corner Staple — 2in1 Double- Hole Punch — — 2in1 2-Point Staple Double- Hole Punch — 2in1 2-Point Staple im2020/im2520/im3520 6-21...
  • Page 117 — 4in1 9 10 11 12 Double- Corner Staple — 4in1 9 10 11 12 Double- Hole Punch — 4in1 2-Point Staple 9 10 11 12 Double- Hole Punch — — 4in1 2-Point Staple 9 10 11 12 6-22 im2020/im2520/im3520...

  • Page 118: Top-Bound Double-Sided Documents

    — Sided 2-Point Staple Document: Vertical Paper Single- Corner Staple — — — Sided Single- Corner Staple — — — Sided Single- Hole Punch — — Sided 2-Point Staple Single- Hole Punch — — — Sided 2-Point Staple im2020/im2520/im3520 6-23...
  • Page 119 — — 2in1 2-Point Staple Document: Vertical Paper Single- Corner Staple — — — 2in1 Single- Corner Staple — — 2in1 Single- Hole Punch — — — 2in1 2-Point Staple Single- Hole Punch — — 2in1 2-Point Staple 6-24 im2020/im2520/im3520...
  • Page 120 — 4in1 2-Point Staple Document: Vertical Paper Single- Corner Staple — — — 4in1 Single- Corner Staple — — — 4in1 Single- Hole Punch — — 4in1 2-Point Staple Single- Hole Punch — — — 4in1 2-Point Staple im2020/im2520/im3520 6-25...
  • Page 121 — — Sided 2-Point Staple Document: Vertical Paper Double- Corner Staple — — Sided Double- Corner Staple — — — Sided Double- Hole Punch — — Sided 2-Point Staple Double- Hole Punch — — — Sided 2-Point Staple 6-26 im2020/im2520/im3520...
  • Page 122 — — 2in1 2-Point Staple Document: Vertical Paper Double- Corner Staple — — — 2in1 Double- Corner Staple — — 2in1 Double- Hole Punch — — — 2in1 2-Point Staple Double- Hole Punch — — 2in1 2-Point Staple im2020/im2520/im3520 6-27...
  • Page 123 11 12 Double- Corner Staple — — — 4in1 9 10 11 12 Double- Hole Punch — — 4in1 2-Point Staple 9 10 11 12 Double- Hole Punch — — — 4in1 2-Point Staple 9 10 11 12 6-28 im2020/im2520/im3520...

  • Page 124: Large Documents

    Orig. Ö Copy screen. → page 7-21 When making 11 × 17 L or Legal L copies, the “2-Point Staple” and “Hole Punch” settings are not available with the following positions. 9 10 11 12 im2020/im2520/im3520 6-29...
  • Page 125 6.5 Large Documents 6-30 im2020/im2520/im3520...

  • Page 126: Specifying Copy Settings

    Specifying Copy Settings...

  • Page 127: Specifying Finishing Settings

    Non-Sort The copies are fed out and stacked on top of each other as they are printed. Sort The copies are automatically di- vided into the specified number of sets with each set containing a copy of each page. im2020/im2520/im3520...
  • Page 128 <Only when the finisher is installed> Corner Staple Copies printed with the “Sort” or “Group” setting are automatically stapled together in the upper-left corner. Note Thick paper, envelopes and over- head projector transparencies cannot be stapled. im2020/im2520/im3520...
  • Page 129 Hole Punch Holes are punched in the copies so they can be filed. This setting can be combined with the “Non-Sort”, “Sort”, “Group” or a staple setting. Note Holes cannot be punched in enve- lopes and overhead projector transparencies. im2020/im2520/im3520...

  • Page 130: Notes On Using The "Sort" And "Group" Settings

    None of the following can be selected: a stapling or the “Hole Punch” setting and the “Page Insertion”, the “Cover Mode” and the “Image Repeat” functions. A paper drawer cannot be selected. Letter sized paper is set horizontally or vertically. If a finisher is installed, crisscross sorting can not be carried out. im2020/im2520/im3520...

  • Page 131: Shift Sorting

    7.1 Specifying Finishing Settings Shift Sorting Each copy set is fed out shifted to alternating sides. Crisscross Sorting Each copy set is fed out in an alternating crisscross pattern. Shift Grouping Each page set is fed out shifted to alternating sides. im2020/im2520/im3520...

  • Page 132: Crisscross Grouping

    For details, refer to “6 Original Documents”. Touch [Sort], and after selecting your desired sorting mode, touch staple mode. ❍ If “Corner Staple” was selected, skip to step 6. ❍ If “2-Point Staple” was selected, continue with step 3. Touch [Select Position]. im2020/im2520/im3520...
  • Page 133 User Manual. When copying while using a stapling setting, be sure that the maximum number of pages that can be stapled together is not exceeded. Where you do not set the position, the stapling position is automatically speci- fied. im2020/im2520/im3520...

  • Page 134: To Make Copies Using The "Hole Punch" Setting

    If copying is started without the hole punch position specified or if "OFF" was selected, the hole punch position is automatically specified according to the document orientation, as shown below. To adjust the position of the punched holes, contact Imagistics Technical Support at: 1-800-243-5556 im2020/im2520/im3520...

  • Page 135: Creasing And Folding

    The copies are printed. Note × Creased and 2-point staple can be applied to Letter to 11 17 L sized paper. 2 to 15 sheets of paper can be stabled. Only plain and recycled paper can be creased or 2-Point Stapled. 7-10 im2020/im2520/im3520...

  • Page 136: Notes On The Staple Position

    Paper size: 5-1/2 8-1/2C Document size: Letter or Legal L Document size: Letter or Legal L Paper size: Letter or Legal L × × × Document size: 11 17 L Document size: 11 17 L Paper size: 11 17 L im2020/im2520/im3520 7-11...
  • Page 137 Document size: Letter L or Document size: Letter L or Paper size: Letter L or Legal L Legal L Legal L × × × Document size: 11 17 L Document size: 11 17 L Paper size: 11 17 L 7-12 im2020/im2520/im3520...

  • Page 138: Notes On The Number Of Possible Stapled Sets

    When copying with the "Hole Punch" setting selected, be careful of the orientation of the document. When the finisher and punch kit are installed Screen Document Orientation Icon Feeding From the Duplexing Scanning From the Original Document Feeder Glass im2020/im2520/im3520 7-13...

  • Page 139: Specifying A Zoom Setting

    Selecting the “Minimal” setting ensures that any part of the original positioned at the edge of the page will not be cut off in the copy. ❍ The zoom ratio of the “Minimal” setting can be changed to any ratio between × 0.900 and × 0.999. 7-14 im2020/im2520/im3520...

  • Page 140: To Select A Zoom Setting

    A screen appears, showing the available Zoom settings. Touch [CustomZoom]. Use the 10-Key Pad to type in the desired zoom ratio (between × 0.250 and × 4.000). Touch [Enter]. The entered zoom ratio is displayed and is specified as the custom Zoom setting. im2020/im2520/im3520 7-15...

  • Page 141: To Store Custom Zoom And Minimal Zoom Ratios

    The entered zoom ratio is stored. To recall a stored custom zoom ratio Touch [Zoom]. A screen appears, showing the available Zoom settings. Touch [CustomZoom]. Touch [1], [2] or [Minimal]. Touch [Enter]. The entered zoom ratio is recalled. 7-16 im2020/im2520/im3520...

  • Page 142: To Specify Different Vertical And Horizontal Scaling Proportions ("X/Y Zoom" Setting)

    Use the 10-Key Pad to type in the desired length of side X (between × 0.250 and × 4.000). Use the 10-Key Pad to type in the desired length of side Y (between × 0.250 and × 4.000). Touch [Enter]. The entered zoom ratio is applied. im2020/im2520/im3520 7-17...

  • Page 143: Selecting The Orig. > Copy Settings

    <For the im2020, the duplex unit and switchback unit are required> A double-sided copy is produced from four single-sided documents. Double-Sided Ö Single-Sided <Only if the duplexing document feeder is installed> Two single-sided copies are pro- duced from a double-sided docu- ment. 7-18 im2020/im2520/im3520...
  • Page 144 Single-Sided Ö Single-4in1 A single-sided copy is produced from four single-sided documents. Single-Sided Ö Double-4in1 <For the im2020, the duplex unit and switchback unit are required> A double-sided copy is produced from eight single-sided docu- ments. im2020/im2520/im3520 7-19...
  • Page 145 Book (Spreadsheet) Ö Single-Sid- A single-sided copy is produced from a bound document. Book (Separation) Ö Double-Sid- <For the im2020, the duplex unit and switchback unit are required> A double-sided copy is produced from a bound document. 7-20 im2020/im2520/im3520...

  • Page 146: To Specify Orig. Ö Copy Settings

    To specify Orig. Ö Copy settings Position the document(s) to be copied. ❍ For details, refer to “6 Original Documents”. Touch [Orig. Ö Copy]. Select the setting for the type of document to be copied. (For the example at the right, touch [Single-Sided].) im2020/im2520/im3520 7-21...
  • Page 147 “Booklet Creation”, “Single-4in1” or “Double-4in1” settings, touch [4in1/Booklet]. ❍ Select the desired type of copy, and touch [Enter]. Touch [Original Direction]. ❍ Select an Original Direction setting if the document is loaded in an orientation other than the standard. 7-22 im2020/im2520/im3520...
  • Page 148 7.3 Selecting the Orig. > Copy Settings Select the appropriate document orientation setting. Touch [Enter]. Press the [Start] key. The copies are printed. im2020/im2520/im3520 7-23...

  • Page 149: Copying A Bound Document

    The binding width can be seen by making copies with the “Single-Sided Ö Double- Sided” or the “Double-Sided Ö Single-Sided” settings selected. Original Document Copy Position the document(s) to be copied. ❍ For details, refer to “6 Original Documents”. Touch [Orig. Ö Copy]. Touch [Margin]. 7-24 im2020/im2520/im3520...
  • Page 150 Top binding position Touch to select the desired binding margin width. ❍ The binding margin can be set between 0 in. and 3/4 in., in 1/ 16 in. increments. Touch [Enter]. Press the [Start] key. The copies are printed. im2020/im2520/im3520 7-25...
  • Page 151 To adjust the width of the area erased from the bottom of the back side of the page, contact Imagistics Technical Support at: 1-800-243-5556 (US) 7-26 im2020/im2520/im3520...

  • Page 152: Copying A Book

    (“Standard Book” or “RightBound”). Select whether to copy both pages of the book onto one sheet (“Spreadsheet”) or onto two separate sheets (“Separation”). To erase around the text or along the binding, touch [Book Erase]. im2020/im2520/im3520 7-27...
  • Page 153 The pages can be copied with Center-erasing a blank area along the binding. The pages can be copied with Center- & frame-erasing a blank area framing the text and along the binding. 7-28 im2020/im2520/im3520...
  • Page 154 1/4 in. and 3/4 in., in 1/16 in. increments. As a default, the width of the area erased along the binding is 1/2 in. To change this default setting, consult Imagistics Technical Support at: 1-800-243-5556 (US). Touch [Enter]. Select the desired copy settings.

  • Page 155: Copying Book Pages Onto Separate Double-Sided Pages

    In the Basics screen, touch [Orig. Ö Copy], and then touch [Book]. Select the appropriate setting for the binding position of the book (“Standard Book” or “RightBound”). Touch [Separation], and then touch [Enter]. Touch [Double-Sided]. Touch [Page Order]. 7-30 im2020/im2520/im3520...
  • Page 156 7.3 Selecting the Orig. > Copy Settings Select the setting for the desired page order, and then touch [Enter]. Book page order. Both the left and the right sides are double-sided. Press the [Start] key. The copies are printed. im2020/im2520/im3520 7-31...

  • Page 157: Quickly Selecting Default Settings

    “Single-Sided Ö Double-Sided” or “Double-Sided Ö Double- Sided”. The default settings can be changed using the various functions on the User’s Choice screen. For details, refer to “Changing Default Settings” of “Utility Mode Operations” in the Advanced Operations volume of the User Manual. 7-32 im2020/im2520/im3520...

  • Page 158: Specifying A Copy Density

    The density is automatically adjusted for the document. Position the document(s) to be copied. ❍ For details, refer to “6 Original Documents”. Touch [Density]. Touch [Text]. Touch [Auto], or touch [Lighter] and [Darker] to select the desired Density setting. im2020/im2520/im3520 7-33...

  • Page 159: Selecting The "Photo" Setting

    Select the “Text/Photo” setting when copying documents containing both text and photos. Position the document(s) to be copied. ❍ For details, refer to “6 Original Documents”. Touch [Density]. Touch [Text/Photo]. Touch [Auto], or touch [Lighter] and [Darker] to select the desired Density setting. 7-34 im2020/im2520/im3520...
  • Page 160 However, the density can be made lighter or darker using a function on the User’s Choice screen. For details, refer to “Changing Default Settings” of “Utility Mode Operations” in the Advanced Operations volume of the User Manual. im2020/im2520/im3520 7-35...
  • Page 161 7.4 Specifying a Copy Density 7-36 im2020/im2520/im3520...

  • Page 162: Touch Panel Messages

    Touch Panel Messages...

  • Page 163: When The Message "Ready To Copy Please Add Toner." Appears

    When the toner is nearly empty, the “Please add toner” message is displayed. After it is displayed, you can still print approximately 1000 pages, however please re- place the bottle as soon as possible. For details, refer to “To replace the toner bottle” on page 8-3. im2020/im2520/im3520...

  • Page 164: When The Message "Please Add Toner." Appears

    When the toner is empty, the message shown below appears and printing can no longer be performed. Follow the procedure described below to replace the toner bottle. To order supplies, call the Imagistics Supply Line at: 1-800-462-6797 (US) To replace the toner bottle Open the front door.
  • Page 165 4 or 5 times, and then hit the other end 4 or 5 times. ❍ Since the toner within the bottle may have become compacted, be sure to break it up by performing this step. im2020/im2520/im3520...
  • Page 166 With the seal on the toner bottle facing upward, insert the bottle. Flip down on the toner bottle holder until it locks into place. Grab the seal on the toner bottler, and then slowly pull it off toward you. im2020/im2520/im3520...
  • Page 167 While toner is being refilled, do not turn off the copier or open any other doors. If the print is faint immediately after the toner bottle is replaced, replenish the toner. (For more details, refer to User Management Functions of “Utility Mode Operations” in the Advanced Operations volume.) im2020/im2520/im3520...

  • Page 168: When The Message "Stapler Empty." Appears

    Follow the procedure described below to replace the staple cartridge. To order supplies, call the Imagistics Supply Line at: 1-800-462-6797 (US) Note Be sure to replace the staple cartridge only after the message appears. The ma- chine may be damaged if the staple cartridge is removed before the message appears.
  • Page 169 8.3 When the Message “Stapler empty.” Appears Pull the staple cartridge holder out toward you. Press in the area marked “PUSH” to unlock the staple holder. Remove the empty staple cartridge from the staple cartridge holder. im2020/im2520/im3520...
  • Page 170 8.3 When the Message “Stapler empty.” Appears Insert the new staple cartridge into the staple cartridge holder, and then carefully remove the stopper. Insert the refilled staple cartridge holder until it locks into place. Close the front door. im2020/im2520/im3520...

  • Page 171: To Replace The Staple Cartridge For The Saddle Kit

    To replace the staple cartridge for the saddle kit While holding up the paper output tray, remove the staple cartridge. Press in the area marked “PUSH” to unlock the staple holder. Remove the empty staple cartridge from the staple cartridge holder. 8-10 im2020/im2520/im3520...
  • Page 172 Insert the refilled staple cartridge holder until it locks into place. CAUTION Be careful when installing the staple cartridge holder. ➜ Be sure that the staple cartridge holder is inserted facing the correct direction. Lower the paper output tray. im2020/im2520/im3520 8-11...
  • Page 173 8.3 When the Message “Stapler empty.” Appears Open then shut the misfeed- clearing door. 8-12 im2020/im2520/im3520...

  • Page 174: When A Paper Misfeed Occurs

    A paper misfeed in the multiple bypass A paper misfeed in the mail bin kit tray (page 8-19) (page 8-26) A paper misfeed in the 1st or 2nd A paper misfeed in the saddle kit paper drawer (page 8-20) (page 8-28) im2020/im2520/im3520 8-13...

  • Page 175: To Clear A Paper Misfeed In The Duplexing Document Feeder

    Pull up the lever for the misfeed- clearing cover, and then open the cover. Carefully pull out any misfed documents. Swing up the document guide lever. Turn the dial to feed out any misfed documents. 8-14 im2020/im2520/im3520...

  • Page 176: To Clear A Paper Misfeed In The Fusing Section

    Touching any part other those indicated may result in burns. If you get burnt, immediately cool the skin under cold water, and then seek professional medical attention. Pull up the right-side door release lever, and then open the right-side door. im2020/im2520/im3520 8-15...
  • Page 177 Decreased copy quality may result if the surface of the image transfer roller is touched. ➜ Be careful not to touch the surface of the image transfer roller. Image transfer roller Carefully pull out any misfed paper. Open the fusing unit guide. 8-16 im2020/im2520/im3520...
  • Page 178 Carefully pull out any misfed paper in the fusing section. Note If the paper is misfed as described below, contact Imagistics Technical Sup- port at: 1-800-243-5556 - The paper is wrapped around the image transfer roller. - The paper is folded or shredded by the image transfer roller.

  • Page 179: To Clear A Paper Misfeed In The Duplex Unit

    Carefully pull out any misfed paper. Close the right-side door. To clear a paper misfeed in the duplex unit Open the duplex unit door. Carefully pull out any misfed paper. Close the duplex unit door. 8-18 im2020/im2520/im3520...

  • Page 180: To Clear A Paper Misfeed In The Multiple Bypass Tray

    Press down on the sliding plate with your left hand and carefully pull out any misfed paper. Return the multiple bypass tray to its original position. im2020/im2520/im3520 8-19...

  • Page 181: To Clear A Paper Misfeed In The 1St Or 2Nd Paper Drawer

    Pull up the lower-right door release lever to open the lower- right door of the paper feed unit indicated in the touch panel message. Carefully pull out any misfed paper. Close the lower-right door. Close the multiple bypass tray. 8-20 im2020/im2520/im3520...

  • Page 182: To Clear A Paper Misfeed In The 3Rd Or 4Th Paper Drawer

    To clear a paper misfeed in the 3rd or 4th paper drawer Pull up the lower-right door release lever to open the lower- right door of the paper feed unit indicated in the touch panel message. Carefully pull out any misfed paper. Close the lower-right door. im2020/im2520/im3520 8-21...

  • Page 183: To Clear A Paper Misfeed In The Large Capacity Cabinet

    To clear a paper misfeed in the large capacity cabinet Pull up the lower-right door release lever to open the lower- right door of the paper feed unit indicated in the touch panel message. Carefully pull out any misfed paper. Close the lower-right door. 8-22 im2020/im2520/im3520...

  • Page 184: To Clear A Paper Misfeed In The Built In Finisher

    8.4 When a Paper Misfeed Occurs To clear a paper misfeed in the built in finisher Open the front door. Lower lever “FN1”, and then pull out any misfed paper. Turn knob “FN2”. im2020/im2520/im3520 8-23...
  • Page 185 Pull out the punch box. Lower lever “FN3”, and then pull out any misfed paper. Return lever “FN1” and lever “FN3” to their original position. <If the punch kit is installed> Insert the punch box into its original position. Lower lever “FN4”. 8-24 im2020/im2520/im3520...
  • Page 186 8.4 When a Paper Misfeed Occurs Turn dial “FN5” or dial “FN6”, and then pull out any misfed paper. Return lever “FN4” to its original position. Close the front door. im2020/im2520/im3520 8-25...

  • Page 187: To Clear A Paper Misfeed In The Mail Bin Kit

    8.4 When a Paper Misfeed Occurs To clear a paper misfeed in the mail bin kit Open the front door. Turn dial “FN5” or dial “FN6”, and then pull out any misfed paper. While pressing down lever “FN7”, pull out any misfed paper. 8-26 im2020/im2520/im3520...
  • Page 188 8.4 When a Paper Misfeed Occurs Pull handle “FN8” to open the misfeed-clearing door. Pull out any misfed paper in the mail bin. Close the misfeed-clearing door. Close the front door. im2020/im2520/im3520 8-27...

  • Page 189: To Clear A Paper Misfeed In The Saddle Kit

    8.4 When a Paper Misfeed Occurs To clear a paper misfeed in the saddle kit Open the front door. Turn dial “FN5” or dial “FN6”, and then pull out any misfed paper. Remove all paper from the paper output tray. 8-28 im2020/im2520/im3520...
  • Page 190 8.4 When a Paper Misfeed Occurs Open the misfeed-clearing door, and then pull out any misfed paper. Close the misfeed-clearing door. Close the front door. im2020/im2520/im3520 8-29...

  • Page 191: When The Message "Cannot Staple." Appears

    When the message “Cannot Staple.” appears, clear the jammed staples as de- scribed below. Not following the following procedure and forcefully pulling out the paper may result in damage to the “Stapler Unit”. Remove all paper from the finisher. 8-30 im2020/im2520/im3520...
  • Page 192 8.5 When the Message “Cannot Staple.” Appears Open the front door. Lower lever “FN1”, and then pull out any misfed paper. Turn dial “FN2”. im2020/im2520/im3520 8-31...
  • Page 193 Pull out the punch box. Lower lever “FN3”, and then pull out any misfed paper. Return lever “FN1” and lever “FN3” to their original position. <If the punch kit is installed> Insert the punch box into its original position. Lower lever “FN4”. 8-32 im2020/im2520/im3520...
  • Page 194 Turn dial “FN5” or dial “FN6”, and then pull out any misfed paper. Return lever “FN4” to its original position. Turn the dial to the left to move the stapler toward the front. Pull the staple cartridge holder out toward you. im2020/im2520/im3520 8-33...
  • Page 195 Return the guide to its original position. Insert the staple cartridge holder until it locks into place. Close the front door. Note If stapling still cannot be performed, even after performing the above proce- dure, contact Imagistics Technical Support at: 1-800-243-5556 8-34 im2020/im2520/im3520...

  • Page 196: When The Message "Hole Punch Collection Box Is Full." Appears

    If the punch kit is attached to the finisher, the following message will appear when the punch box is full. Follow the procedure described below to empty the punch box. To empty the punch box Empty and re-install the punch box as described below. Open the front door. im2020/im2520/im3520 8-35...
  • Page 197 8.6 When the Message “Hole Punch collection box is full.” Appears Pull out the punch box. Empty the punch box. Insert the punch box into its original position. Close the front door. 8-36 im2020/im2520/im3520...

  • Page 198: Troubleshooting

    Troubleshooting...

  • Page 199: Main Messages And Their Remedies

    Appears” → copies. page 8-3) The PC Drum needs to be Since the drum unit has Contact Imagistics Technical replaced. reached the end of its service Support at: 1-800-243-5556 Call your technical representative. life, the copier is unable to make copies.

  • Page 200: When Incorrect Copies Are Printed

    The printed output is blurry. The paper is damp. Replace the paper. The document was not pressed Position the document so that it close enough against the is pressed closely against the original glass. original glass. im2020/im2520/im3520...
  • Page 201 The printed page is curled. The paper that was used (as Remove the paper from the with recycled paper) curls paper drawer, turn it over, and easily. then load it again. Replace the paper with paper that is not damp. im2020/im2520/im3520...
  • Page 202 Otherwise, set Zoom to “Auto Size” to reduce the copy to the selected paper size. * If the problem is not corrected even after the operations described above are performed, contact Imagistics Technical Support at: 1-800-243-5556 im2020/im2520/im3520...

  • Page 203: When The Copier Is Not Operating Correctly

    Close the breaker for the circuit has been tripped. electrical circuit. * If the problem is not corrected even after the operations described are performed, turn off the copier,unplug its power supply cord, and then contact Imagistics Technical Support at: 1-800-243-5556 im2020/im2520/im3520...

  • Page 204: Index

    Index...
  • Page 205 Built in finisher ..................1-7 Checking the settings ................3-4 Clearing jammed staples ..............8-30 Control panel ................1-10 10-Key Pad ..................3-2 Access key ..................3-2 Accessibility key ................3-3 Clear key ..................3-2 Contrast dial .................. 3-3 Copy key ..................3-2 10-2 im2020/im2520/im3520...
  • Page 206 Double-4in1 ..................7-19 Double-sided ..................7-18 Drawer release button ...............1-14 Duplex unit ..................1-10 Duplex unit door ................1-10 Duplexing document feeder ..............1-6 Duplexing document feeder connector ..........1-11 Empty the punch box .................8-35 Energy save mode ................3-13 Enlarging the touch panel screens ............3-10 im2020/im2520/im3520 10-3...
  • Page 207 ..............5-11 multiple bypass tray ..............5-12 paper drawer ................5-10 Lower-right door ................1-14 Lower-right door release lever ............1-12 Mail bin ....................1-13 Mail bin kit ................... 1-7 Making copies using accounts ............4-6 10-4 im2020/im2520/im3520...
  • Page 208 ..................8-18 duplexing document feeder ............8-14 finisher ..................8-23 fusing section ................8-15 large capacity cabinet ..............8-22 mail bin kit ..................8-26 multiple bypass tray ..............8-19 saddle kit ..................8-28 Paper misfeeds locations ..................8-13 Paper orientation .................1-4 Paper output tray ............... 1-9 1-14 im2020/im2520/im3520 10-5...
  • Page 209 Screen tabs ..................3-17 Selected settings ................3-17 Shift grouping ..................7-6 Shift sorting ..................7-6 Single-2in1 ..................7-18 Single-4in1 ..................7-19 Single-sided ..................7-18 Sleep mode ..................3-14 Sort ..................... 7-2 Stapling setting ................... 7-7 Stopping copying ................4-4 10-6 im2020/im2520/im3520...
  • Page 210 10.1 Index Switchback unit ..................1-10 Touch panel ................1-9 3-15 Tray extension ..................1-9 Turning the copier on and off .............3-11 Useful operations .................2-2 X/Y zoom setting ................7-17 Zoom setting ..................7-14 im2020/im2520/im3520 10-7...
  • Page 211 10.1 Index 10-8 im2020/im2520/im3520...
  • Page 212 Imagistics International Inc. 100 Oakview Drive Trumbull, CT 06611 ©Imagistics International Inc. 2003 Printed in Japan Part Number ZC3500150 The information contained in this manual is subject to change without notice to incorporate improvements made to the products listed in this manual.

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