Appendix G Contacting Customer Support And Returning Mx2020 Hardware; Locating Mx2020 Component Serial Numbers; Displaying Mx2020 Router Components And Serial Numbers - Juniper MX2020 Hardware Manual

APPENDIX G
Contacting Customer Support and
Returning MX2020 Hardware

Locating MX2020 Component Serial Numbers

Displaying MX2020 Router Components and Serial Numbers

Copyright © 2013, Juniper Networks, Inc.
Locating MX2020 Component Serial Numbers on page 393
Contacting Customer Support on page 409
Returning a Hardware Component to Juniper Networks, Inc. on page 410
Tools and Parts Required to Remove Components from an MX2020 Router on page 411
Packing the MX2020 Router for Shipment on page 411
Guidelines for Packing Router Components for Shipment on page 413
Displaying MX2020 Router Components and Serial Numbers on page 393
MX2020 Chassis Serial Number Label on page 401
MX2020 Craft Interface Serial Number Label on page 402
MX2020 MPC Serial Number Label on page 402
MX2020 MIC Serial Number Label on page 403
MX2020 CB-RE Serial Number Label on page 404
MX2020 SFB Serial Number Label on page 405
MX2020 Power Distribution Module Serial Number Label on page 406
MX2020 Power Supply Module Serial Number Label on page 407
MX2020 Fan Tray Serial Number Label on page 409
Before contacting Juniper Networks, Inc. to request a Return Materials Authorization
(RMA), you must find the serial number on the router or component. To display all the
router components and their serial numbers, enter the following command-line interface
(CLI) command:
The sample output below shows the AC power chassis hardware:
user@host> show chassis hardware
Hardware inventory:
393