Appendix G Contacting Customer Support And Returning T1600 Router Hardware; Locating T1600 Component Serial Numbers Using The Cli - Juniper T1600 Hardware Manual

APPENDIX G
Contacting Customer Support and
Returning T1600 Router Hardware

Locating T1600 Component Serial Numbers Using the CLI

Copyright © 2010, Juniper Networks, Inc.
Locating T1600 Component Serial Numbers Using the CLI on page 373
Locating T1600 Component Serial Number Labels on page 375
Contacting Customer Support on page 382
Returning a Hardware Component to Juniper Networks, Inc. on page 382
Tools and Parts Required to Remove Components from a T1600 Router on page 383
Packing the T1600 Router for Shipment on page 384
Packing the T1600 Router Components for Shipment on page 385
Before contacting Juniper Networks, Inc. to request a Return Materials Authorization
(RMA), you must find the serial number on the router or component. To list all of the
router components and their serial numbers, enter the following command-line interface
(CLI) command:
user@host> show chassis hardware
Hardware inventory:
Item Version
Chassis
Midplane REV 02
FPM GBUS REV 10
FPM Display REV 05
CIP REV 06
PEM 0 Rev 06
SCG 0 REV 14
SCG 1 REV 14
Routing Engine 0 REV 06
Routing Engine 1 REV 03
CB 0 REV 15
CB 1 REV 16
FPC 0 REV 11
CPU REV 06
PIC 0 REV 09
PIC 2 REV 08
PIC 3 REV 11
Xcvr 0
MMB 0 REV 04
MMB 1 REV 04
Part number Serial number
JN1090E3BAHA
710-002726 RC0093
710-002901 DA3629
710-021387 DE3389
710-002895 DC7064
740-017906 TE27796
710-003423 DC8262
710-003423 DC8259
740-014082 1000686603
740-014082 1000621181
710-002728 HS4099
710-002728 JG0297
710-010154 JH6612
710-010169 JG3054
750-012158 JR3386
750-015749 WJ9160
750-009567 CW9479
NON-JNPR
710-010171 JH6572
710-010171 JH6574
Description
T1600
T-series Backplane
T640 FPM Board
T1600 FPM Display
T-series CIP
Power Entry Module 3x80
T640 Sonet Clock Gen.
T640 Sonet Clock Gen.
RE-A-2000
RE-A-2000
T-series Control Board
T-series Control Board
E-FPC Type 3
FPC CPU-Enhanced
1x 10GE(LAN),DWDM
1x OC-192 SONET XFP
1x 10GE(LAN),XENPAK
UNKNOWN
MMB-5M3-288mbit
MMB-5M3-288mbit
373