Limitations - Canon imageRUNNER ADVANCE C5255 Series Service Manual

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Technology > Embedded RDS > Limitations > Service Mode Menu Transmission Function
Transmission timing
When the following service call error is detected.
Error codes for transmission:
E000 - E00F, // Fixing
E020, // Development ATR
E060 - E06F // High voltage
When a value is set to [COPIER - Adjust]
subordinate's Service mode menu.
(Transmission will be done at 60 min, later of
setting)
When the first communication test is done.
(For transmission process, 5 minutes after the
execution)
NOTE:
Target transmission data are only the items under LEVEL1 and 2 in the service mode.
2 Technology > Embedded RDS > Limitations > Service Mode Menu Transmission Function
Transmitting data Error retry
COPIER Display ANALOG No
HV-STS
CCD
DPOT
DENS
FIXING
SENSOR
MISC
HT-C
HV-TR
P-PASCAL
COPIER Adjust Yes
COPIER Display ANALOG Yes
HV-STS
CCD
DPOT
DENS
FIXING
SENSOR
MISC
HT-C
HV-TR
P-PASCAL
Adjust

Limitations

■ Service Mode Menu Transmission Function
1) At the time of transmission when an alarm/ service call error is detected, even if the alarm
log or service call log detected is the target code for service mode menu transmission,
transmission of service mode menu data is not performed in the following cases.
• An alarm log or service call log which has been detected by E-RDS as an unsent log
at the time of power-on
• An alarm log or service call log waiting for retry after its transmission failed
• When service mode menu transmission (when an alarm log or service call error was
detected) failed
• Service mode menu data of which processing for acquisition has been already
performed when an alarm or service call error subject to service mode menu
transmission occurred
2) When an alarm/ service call error occurred continuously AND when time correction/
change was performed to this machine during the target log transmission processing, a link
number may be applied to the old log although it should be applied to the new log.
3) Transmission of the data of changes made in service mode menu settings is not performed
instantly, but performed when a specified period of 60 minutes elapse after the change of
service mode menu settings is detected or when a communication test is performed at the
time of power-on. (There is a time lag.)
4) When service mode menu settings ([COPIER] > [Adjust]) are made, transmission is
T-2-99
performed even when no change is made in the target data to be transmitted.
Transmission of service mode data is also performed when changes are made in the
service mode setting value not subject to transmission (items other than Level 1, 2) or
when settlement of a value is performed without changing the setting value.
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