Ifax Troubleshooting - Ricoh D017 Service Manual

3.2 IFAX TROUBLESHOOTING

Use the following procedures to determine whether the machine or another part of the
network is causing the problem.
Communication
Route
1. Connection
with the LAN
General LAN
2. LAN activity
1. Network
settings on the PC
Between IFAX
and PC
2. Check that PC
can connect with
the machine
SM
Item Action
Check that the
LAN cable is
connected to the
machine.
Check that the
LEDs on the hub
are lit.
Check that other
devices connected
to the LAN can
communicate
through the LAN.
Check the network
settings on the PC.
Use the "ping"
command on the
PC to contact the
machine.
43
IFAX Troubleshooting
Remarks
Is the IP address
registered in the
TCP/IP properties
in the network
setup correct?
Check the IP
address with the
administrator of
the network.
At the MS-DOS
prompt, type ping
then the IP
address of the
machine, then
D361/D510