Page 1 VessRAID 1000f, 1000i, 1000s Series FC, iSCSI, SAS Product Manual Version 4.0...
Page 2 You should back up all data before installing any drive controller or storage peripheral. PROMISE Technology is not responsible for any loss of data resulting from the use, disuse or misuse of this or any other PROMISE Technology product. Notice...
Page 3: Table Of Contents
Contents Chapter 1: Introduction to VessRAID ......1 About This Manual ........1 VessRAID Model Line-up .
Page 4 VessRAID 1000f, 1000i, 1000s Product Manual Chapter 2: VessRAID Installation, cont. Making Data and Management Connections, cont. SAS Direct Attached Storage (DAS) .....30 SAS JBOD Expansion .
Page 5 Contents Chapter 4: Management with WebPAM PROe, cont. Working with the Storage Network ......65 Viewing Other Subsystems ......65 Updating the List of Subsystems .
Page 6 VessRAID 1000f, 1000i, 1000s Product Manual Chapter 4: Management with WebPAM PROe, cont. Managing Users, cont. Deleting a User ........82 Viewing User Sessions .
Page 7 Contents Chapter 4: Management with WebPAM PROe, cont. Managing Network Attached Storage (NAS), cont. Viewing Protocol Status ......104 Making Windows Protocol Settings .
Page 8 VessRAID 1000f, 1000i, 1000s Product Manual Chapter 4: Management with WebPAM PROe, cont. Updating the Firmware ....... . .129 Viewing Flash Image Information .
Page 9 Contents Chapter 4: Management with WebPAM PROe, cont. Managing Disk Arrays ........153 Viewing Disk Arrays .
Page 10 VessRAID 1000f, 1000i, 1000s Product Manual Chapter 5: SmartNAVI ........181 Managing your NAS with SmartNAVI .
Page 11 Contents Chapter 5: SmartNAVI, cont. Managing Users and Groups, cont. Viewing a List of Groups ......201 Adding Members to a Group .
Page 12 VessRAID 1000f, 1000i, 1000s Product Manual Chapter 6: Management with the CLU, cont. Managing the Enclosure, cont. Viewing Cooling Unit Status ......222 Viewing Voltage Sensor Status .
Page 13 Contents Chapter 6: Management with the CLU, cont. Managing Spare Drives, cont. Running Spare Check .......242 Deleting a Spare Drive .
Page 14 VessRAID 1000f, 1000i, 1000s Product Manual Chapter 6: Management with the CLU, cont. Managing SAS Connections, cont. Viewing SAS Initiators .......263 Adding a SAS Initiator .
Page 15 Contents Chapter 6: Management with the CLU, cont. Clearing Statistics ........282 Restoring Factory Defaults .
Page 16 VessRAID 1000f, 1000i, 1000s Product Manual Chapter 7: Management with the LCD Panel, cont. Managing Disk Arrays, cont. Deleting a Logical Drive ......307 Viewing Logical Drive Information .
Page 17 Contents Chapter 9: Technology Background, cont. Introduction to RAID, cont. RAID 6 – Block and Double Parity Stripe ....335 RAID 10 – Mirror / Stripe ......336 RAID 30 –...
Page 18 VessRAID 1000f, 1000i, 1000s Product Manual Chapter 9: Technology Background, cont. RAID Level Migration, cont. RAID 60 .........358 Ranges of Disk Array Expansion .
Page 19 Contents Chapter 10: Troubleshooting, cont. Unsaved Data in the Controller Cache .....407 VessRAID Does Not Boot .......407 Chapter 11: Support .
Page 20 VessRAID 1000f, 1000i, 1000s Product Manual...
Page 21: Chapter 1: Introduction To Vessraid
Chapter 1: Introduction to VessRAID This chapter covers the following topics: • About This Manual (below) • VessRAID Model Line-up (page 2) • Controller Features (page 5) • Controller Features (page 5) • External Ports (page 5) • RAID Support (page 6) •...
Page 22: Vessraid Model Line-Up
VessRAID 1000f, 1000i, 1000s Series Product Manual Warning A Warning notifies you of probable equipment damage or loss of data, or the possibility of physical injury, and how to avoid them. VessRAID Model Line-up Number Drive Power Controller Model Interface of Drives Carriers Supplies...
Page 23 Chapter 1: Introduction to VessRAID Figure 1. 12-bay VessRAID with the “original” drive carrier design Drive Carrier LEDs Drive Carriers Power and Status LEDs Figure 2. 12-bay VessRAID with the “plus” drive carrier design Drive Carrier LEDs Drive Carriers Power and Status LEDs A defective drive may be replaced without interruption of data availability to the host computer.
Page 24 VessRAID 1000f, 1000i, 1000s Series Product Manual Figure 4. VessRAID 1830s+ rear view Dual Power Supplies SAS RAID Controller External Fans Figure 5. VessRAID 1830i rear view Dual Power Supplies iSCSI RAID Controller Internal Fans Figure 6. VessRAID 1730s rear view Single Power Supply SAS RAID Controller Internal Fans...
Page 25: Disk Drive Support
Chapter 1: Introduction to VessRAID Disk Drive Support • 3.5" x 1" SAS 3 Gb/s drives • 3.5" x 1" SATA 3 Gb/s drives • Any combination of SAS and SATA drives in the same system. • Hot-swappable drive bays. •...
Page 26: Raid Support
VessRAID 1000f, 1000i, 1000s Series Product Manual RAID Support • Automatic, Express, and Advanced RAID configuration options. • Supports RAID levels 0, 1, 1E, 3, 5, 6, 10, 30, 50, and 60. • Supports any combination of RAID levels at the same time. •...
Page 27: Specifications
Chapter 1: Introduction to VessRAID • Background Activities, cont. • Predictive Data Migration (PDM) replaces un-healthy disk member in array and maintains I/O activity during the transition. • RAID Level Migration (RLM) • Redundancy Check • Synchronizing • SMART condition pooling •...
Page 28: Current (Maximum), Cont
VessRAID 1000f, 1000i, 1000s Series Product Manual Current (maximum), cont. 1730i/s and 1720i/s: 6A @ 100 VAC or 3 A @ 240 VAC current rating with one power cord 1840f/i/s+: 8 A @ 100 VAC or 4 A @ 240 VAC current rating with two power cords 1830i/s+: 6A @ 100 VAC or 3 A @ 240 VAC current rating with two power cords 1720i+: 6A @ 100 VAC or 3 A @ 240 VAC current rating with one power cord Power Consumption...
Page 29: Net Weight
Chapter 1: Introduction to VessRAID Net Weight 1840f: 15.0 kg (33.1 lb) without drives, 23.0 kg (50.8 lb) with 16 drives* 1840i: 15.0 kg (33.1 lb) without drives, 23.0 kg (50.8 lb) with 16 drives* 1840s: 16.0 kg (35.3 lb) without drives, 24.0 kg (52.9 lb) with 16 drives* 1830i: 12.8 kg (28.2 lb) without drives, 18.8 kg (41.4 lb) with 12 drives* 1830s: 13.0 kg (28.7 lb) without drives, 19.0 kg (41.9 lb) with 12 drives* 1820i: 12.6 kg (27.8 lb) without drives, 16.6 kg (36.6 lb) with 8 drives*...
Page 30: Safety
VessRAID 1000f, 1000i, 1000s Series Product Manual Safety BSMI, CB, CCC, CE, FCC Class A, MIC, VCCI, UL, cUL, TUV. Environmental RoHS, China RoHS. Warranty and Support Warranty: Three year limited warranty on all components except the optional battery backup unit, which has a one-year warranty. Support: 24x7 email and phone support (English only).
Page 31: Chapter 2: Vessraid Installation
Chapter 2: VessRAID Installation This chapter covers the following topics: • Unpacking the VessRAID (below) • Installing the LCD Panel (Optional) (page 12) • Mounting VessRAID in a Rack (page 14) • Installing Disk Drives (page 17) • Making Data and Management Connections (page 20) •...
Page 32: Installing The Lcd Panel (Optional)
VessRAID 1000f, 1000i, 1000s Series Product Manual Caution • There is a risk of explosion if the battery is replaced by the incorrect type. • Dispose of used batteries according to the instructions that accompany the battery. For a description of the LEDs, see pages 35 and 37. Installing the LCD Panel (Optional) Cautions •...
Page 33 Chapter 2: VessRAID Installation Tighten the screws to secure the LCD panel to the bracket. Figure 2. Attach the LCD panel to the VessRAID enclosure The LCD screen activates when the VessRAID boots. See “Connecting the Power” on page 35.
Page 34: Mounting Vessraid In A Rack
PROMISE VessRAID unit when properly installed. Additional loading on the rails is at the customer’s risk. • PROMISE Technology, Inc. cannot guarantee that the mounting rails will support your PROMISE VessRAID unit unless you install them as instructed. Note To lighten the VessRAID enclosure, remove the power supplies.
Page 35 Chapter 2: VessRAID Installation Figure 3. VessRAID mounted in a rack with the available rails Vertical Rack Post VessRAID subsystem Handles mount Mounting rails mount outside the rack post outside the rack post To install the VessRAID subsystem into a rack with the supplied mounting rails: Check the fit of the mounting rails in your rack system.
Page 36 VessRAID 1000f, 1000i, 1000s Series Product Manual Figure 4. Rack mount assembly diagram Rack front post Rack rear post Alignment pins two on each flange Rear rail Front rail Support for subsystem Inside of post Rail attaching screws Inside of post (not included) Note that only the front rail has a support for the subsystem.
Page 37: Installing Disk Drives
Chapter 2: VessRAID Installation Installing Disk Drives The VessRAID subsystems and VessJBOD expansion units support: • SAS and SATA hard disk drives • 3.5-inch hard disk drives For a list of supported physical drives, download the latest compatibility list from the PROMISE support web site.
Page 38: Installing Your Disk Drives
VessRAID 1000f, 1000i, 1000s Series Product Manual Figure 6. 12-bay VessRAID drive slot numbering Figure 7. 8-bay VessRAID drive slot numbering Install all of the drive carriers into the VessRAID enclosure to ensure proper airflow, even if you do not populate all the carriers with disk drives. Installing Your Disk Drives To install your disk drives: Remove a disk drive carrier.
Page 39 Chapter 2: VessRAID Installation Figure 8. Disk drive mounted in a drive carrier Disk drive mounting screw mounting screw This completes disk drive installation. Caution VessRAID supports disk drive hot-swapping. To avoid hand contact with an electrical hazard, do not remove more than one drive carrier a time.
Page 40: Making Data And Management Connections
VessRAID 1000f, 1000i, 1000s Series Product Manual Making Data and Management Connections You can configure your VessRAID for: • Fibre Channel Direct Attached Storage (DAS), see below • Fibre Channel Storage Area Network (SAN) (page 23) • iSCSI Direct Attached Storage (DAS) (page 25) •...
Page 41 Chapter 2: VessRAID Installation Management Path The VessRAID controller has one (1) Ethernet RJ-45 Management Port connector. See page 21, Figure 9. To establish the management path: Attach one end of an Ethernet cable to the network connector or standard NIC in the Host PC.
Page 42 VessRAID 1000f, 1000i, 1000s Series Product Manual Figure 10.FC DAS data and management connections Host PC or Server Network Switch Management Cables VessRAID 1840f+ 1840f is similar FC card Data Cable Management Port FC Data Ports (2)
Page 43: Fibre Channel Storage Area Network (San)
Chapter 2: VessRAID Installation Fibre Channel Storage Area Network (SAN) This arrangement requires: • A Fibre Channel (FC) interface card in each Host PC • At least one FC transceiver for each VessRAID subsystem • A network interface card (NIC) in each Host PC •...
Page 44 VessRAID 1000f, 1000i, 1000s Series Product Manual If you have multiple VessRAID subsystems, Host PCs or Servers, repeat steps 1 and 2 as required. Figure 11. FC SAN data and management connections FC card FC card Host PCs or Management Cables Servers Data Cables Network...
Page 45: Iscsi Direct Attached Storage (Das)
Chapter 2: VessRAID Installation iSCSI Direct Attached Storage (DAS) This arrangement requires: • A Gigabit Ethernet network interface card (GbE NIC) in the Host PC or Server with iSCSI support in hardware or in software • A standard network switch •...
Page 46 VessRAID 1000f, 1000i, 1000s Series Product Manual Figure 12.VessRAID 1830i+ data and management ports. 1830i is similar iSCSI Data Port 4 iSCSI Data Port 3 iSCSI Data Port 2 iSCSI Data Port 1 SAS Expansion Port (to JBOD) Management Port Figure 13.iSCSI DAS data and management connections Host PC or Server...
Page 47: Iscsi Storage Area Network (San)
Chapter 2: VessRAID Installation iSCSI Storage Area Network (SAN) This arrangement requires: • A Gigabit Ethernet network interface card (GbE NIC) in the Host PC or Server with iSCSI support in hardware or in software • A GbE network switch •...
Page 48 VessRAID 1000f, 1000i, 1000s Series Product Manual Configuring a Management Path VessRAID controller has one (1) Ethernet RJ-45 Management Port connector. See page 26, Figure 12. To establish the management path: Attach one end of an Ethernet cable to the standard NIC in the Host PC. Attach the other end of the Ethernet cable to one of the ports on the standard network switch.
Page 49 Chapter 2: VessRAID Installation Figure 14.iSCSI SAN data and management connections Standard Standard GbE NIC GbE NIC Host PCs or Servers Standard Network Switch Network Switch Management Cables Data Cables VessRAID 1830i+ iSCSI Data Ports (4) Management Port VessRAID 1730i...
Page 50: Sas Direct Attached Storage (Das)
VessRAID 1000f, 1000i, 1000s Series Product Manual SAS Direct Attached Storage (DAS) This arrangement requires: • A standard network switch • A network interface connector on the motherboard or network interface card (NIC) in the Host PC Configuring a Data Path The VessRAID controller has two (2) SFF-8088 SAS IN Port connectors and one (1) SFF-8088 SAS Expansion Port connector.
Page 51 Chapter 2: VessRAID Installation Figure 15.VessRAID 1830s+ data and management ports. 1830s is similar SAS IN Port 2 SAS IN Port 1 SAS Expansion Management port Port (to JBOD) Figure 16.SAS DAS data and management connections Host PC or Server Network Switch Management Cables...
Page 52: Sas Jbod Expansion
VessRAID 1000f, 1000i, 1000s Series Product Manual SAS JBOD Expansion This arrangement requires: • One (1) or more VessJBOD expansion units • One (1) SFF-8088 to SFF-8088 SAS cable for each VessJBOD expansion unit Configuring the Data Path All 16-bay and 12-bay VessRAID subsystems have one (1) SFF-8088 SAS Expansion Port connector.
Page 53 Chapter 2: VessRAID Installation Figure 17.SAS JBOD expansion data connections SAS Expansion Port VessRAID 1830i SAS OUT Port SAS data cable VessJBOD 1730 SAS IN Port VessJBOD 1830+ After you complete your data and management connection, go to “Setting Up Serial Cable Connections”...
Page 54: Setting Up Serial Cable Connections
VessRAID 1000f, 1000i, 1000s Series Product Manual Setting Up Serial Cable Connections Serial communication enables the Command Line Interface (CLI) and Command Line Utility (CLU) on your PC to monitor and control the VessRAID. The VessRAID package includes a RJ11-to-DB9 serial data cable. Figure 18.
Page 55: Connecting The Power
Chapter 2: VessRAID Installation Connecting the Power Plug-in the power cords and turn on the switches on both power supplies. Important If you have a SAN, DAS, or Cascade with JBOD expansion, always power on the JBOD expansion units first. When the power is switched on, the LEDs and LCD screen light up.
Page 56 VessRAID 1000f, 1000i, 1000s Series Product Manual • The FC, iSCSI, SAS, and Expansion LEDs display green or flash during port activity. Figure 22.VessRAID 1840f+ controller LEDs. 1840f is similar Controller Status FC Ports JBOD Expansion Dirty Cache 16- and 12-bay Fan 2 subsystems Fan 1...
Page 57 Chapter 2: VessRAID Installation Figure 23.VessRAID iSCSI Controller LEDs Controller Status JBOD Expansion 16- and 12-bay Dirty Cache Fan 2 subsystems Fan 1 USB 2 iSCSI Ports Battery USB 1 Fan 1 Fan 2 Figure 24. VessRAID iSCSI Controller LEDs Controller Status JBOD Expansion 16- and 12-bay...
Page 58 VessRAID 1000f, 1000i, 1000s Series Product Manual Figure 25.VessRAID SAS Controller LEDs Controller Status JBOD Expansion 16- and 12-bay Fan 2 Dirty Cache subsystems Fan 1 SAS IN Port 2 USB 2 Battery USB 1 SAS IN Port 1 Fan 1 Fan 2 There are two LEDs on each Drive Carrier.
Page 59: Lcd Panel
Chapter 2: VessRAID Installation LCD Panel The LCD panel activates approximately 35 seconds after you switch on the VessRAID’s power supply. At first, the LCD screen displays System is Initializing When the VessRAID is fully booted and running under normal conditions, the LCD screen shows the VessRAID model number and IP address, as shown in Figure 27.
Page 60 VessRAID 1000f, 1000i, 1000s Series Product Manual In the Ready to Install screen, click the Install button. In the first Installation Complete screen, click the Finish button. To register your software online, your PC must have an Internet connection. Thank you for registering. In the second Installation Complete screen, choose whether you want to restart your PC now.
Page 61: Chapter 3: Vessraid Setup
Chapter 3: VessRAID Setup This chapter covers the following topics: • Setting up the Serial Connection (below) • Choosing DHCP or a Static IP Address (page 42) • Setting up with the CLI (page 43) • Setting up with the CLU (page 45) •...
Page 62: Choosing Dhcp Or A Static Ip Address
VessRAID 1000f, 1000i, 1000s Product Manual Choosing DHCP or a Static IP Address When you setup your VessRAID, you have the option of: • Enabling DHCP and letting your DHCP server assign the IP address to the VessRAID’s management port. •...
Page 63: Setting Up With The Cli
Chapter 3: VessRAID Setup Setting up with the CLI Type the following string to set the system date and time, then press Enter. administrator@cli> date -a mod -d 2009/01/25 -t 14:50:05 In the above example, the date and time are included as examples only. Your values will be different.
Page 64 VessRAID 1000f, 1000i, 1000s Product Manual To verify the settings, type net, and press Enter. administrator@cli> net =========================================== CId Port Type Mask Gateway Link =========================================== Mgmt 192.168.10.85 255.255.255.0 192.168.10.1 iSCSI 192.168.10.88 255.255.255.0 192.168.10.1 iSCSI 10.0.0.3 0.0.0.0 0.0.0.0 Down iSCSI 10.0.0.4 0.0.0.0 0.0.0.0 Down...
Page 65: Setting Up With The Clu
Chapter 3: VessRAID Setup Setting up with the CLU At the administrator@cli> prompt, type menu and press Enter. The CLU main menu appears. Figure 2. CLU main menu With Quick Setup highlighted, press Enter. The first Quick Setup screen enables you to make Date and Time settings. Setting system date and time To make date and time settings: Press the arrow keys to highlight System Date.
Page 66: Making Automatic Ip Settings
VessRAID 1000f, 1000i, 1000s Product Manual Type the new IP Address. Follow the same procedure to specify the Subnet Mask, Gateway IP Address and DNS Server IP Address. If you do not have a DNS server, skip the DNS Server IP address. Highlight TCP Port Number to change the entry.
Page 67: Setting Up With The Lcd
Chapter 3: VessRAID Setup Setting up with the LCD The LCD Panel displays the current IP address during normal operation. If you did not install the LCD Panel, see “Installing the LCD Panel (Optional)” on page 12. The LCD does not have a date and time function. Figure 3.
Page 68: Making Automatic Ip Settings
VessRAID 1000f, 1000i, 1000s Product Manual Make the needed changes the same as in step 5. After you have set the last (extreme right) digit, press the button. The display says Save Network Setting? Press the button to confirm. The display shows the new IP address you set. Making Automatic IP Settings To make Management Port settings automatically: Press the...
Page 69: Creating Disk Arrays With Webpam Proe
Chapter 3: VessRAID Setup Creating Disk Arrays with WebPAM PROe Setting up WebPAM PROe consists of the following actions: • Logging into WebPAM PROe (below) • Choosing a Language (page 50) • Creating Your Logical Drives (page 51) • Logging out of WebPAM PROe (page 56) •...
Page 70: Choosing A Language
VessRAID 1000f, 1000i, 1000s Product Manual Figure 4. WebPAM PROe log-in screen After sign-in, the WebPAM PROe opening screen appears. If there are any unconfigured physical drives in the enclosure, an Array Configuration menu will also appear. See page 51, Figure 6. Note Make a Bookmark (Firefox) or set a Favorite (Internet Explorer) of the Login Screen so you can access it easily next time.
Page 71: Creating Your Logical Drives
Chapter 3: VessRAID Setup Figure 5. Clicking “Language” on the WebPAM PROe banner Creating Your Logical Drives On a newly activated VessRAID subsystem, there are no disk arrays or logical drives. To create a logical drive: Click the Disk Arrays icon, then click the Create tab.
Page 72 VessRAID 1000f, 1000i, 1000s Product Manual Automatic When you choose the Automatic option, the following parameters appear on the screen: • Disk Arrays – The number of physical drives in the disk array, their ID numbers, configurable capacity, and the number of logical drives to be created •...
Page 73 Chapter 3: VessRAID Setup Click the Update button. Or check the Automatic Update box and updates will occur automatically. The following parameters display: • Disk Arrays – The number of physical drives in the disk array, their slot numbers, configurable capacity, and the number of logical drives to be created •...
Page 74 VessRAID 1000f, 1000i, 1000s Product Manual • For DAS and SAN, enter an Alias (name) for the logical drive. An Alias is optional. Use letters, numbers, space between words, and underscore. An Alias is optional. • iSCSI only. For NAS, enter a Mount Point (name) for the logical drive. Maximum of 20 characters.
Page 75 Chapter 3: VessRAID Setup Step 3 – Summary The Summary lists the disk array and logical drive information you specified. To proceed with disk array and logical drive creation, click the Submit button. Note This function does not automatically create a hot spare drive. After you create the disk array, you should create a hot spare drive.
Page 76: Logging Out Of Webpam Proe
VessRAID 1000f, 1000i, 1000s Product Manual Logging out of WebPAM PROe There are two ways to log out of WebPAM PROe: • Close your browser window • Click Logout on the WebPAM PROe banner Figure 7. Clicking “Logout” on the WebPAM PROe banner Clicking Logout brings you back to the Login Screen.
Page 77: Chapter 4: Management With Webpam Proe
Chapter 4: Management with WebPAM PROe This chapter covers the following topics: • Logging into WebPAM PROe (page 58) • Perusing the Interface (page 60) • Working with the Storage Network (page 65) • Working with Subsystems (page 66) • Managing Users (page 78) •...
Page 78: Logging Into Webpam Proe
VessRAID 1000f, 1000i, 1000s Product Manual Logging into WebPAM PROe Launch your Browser. In the Browser address field, type the IP address of the VessRAID subsystem. See “Setting up the Serial Connection” on page 41. Note that the IP address shown below is only an example.
Page 79: Choosing A Language
Chapter 4: Management with WebPAM PROe Figure 1. WebPAM PROe log-in screen After sign-in, the WebPAM PROe opening screen appears. If there are any unconfigured physical drives in the enclosure, an Array Configuration menu will also appear (see page 31). Note Make a Bookmark (Firefox) or set a Favorite (Internet Explorer) of the Login Screen so you can access it easily next time.
Page 80: Perusing The Interface
VessRAID 1000f, 1000i, 1000s Product Manual Figure 2. Clicking “Language” on the WebPAM PROe banner Perusing the Interface WebPAM PROe is browser-based RAID management software with a graphic user interface. Figure 3. WebPAM PROe interface...
Page 81: Using The Header
Chapter 4: Management with WebPAM PROe There are four major parts to the graphic user interface: • Header (see below) • Tree (see page 61) • Management View (see page 63) • Event Frame (see page 63) Using the Header The Header contains the following items: •...
Page 82 VessRAID 1000f, 1000i, 1000s Product Manual Figure 4. WebPAM PROe Tree View Name of logged-in user Subsystem IP address and Vess model Physical Drives in this Enclosure...
Page 83: Using Management View
Chapter 4: Management with WebPAM PROe Using Management View Management View provides the actual user interface with the VessRAID, including creation, maintenance, deletion, and monitoring of disk arrays and logical drives. Function Tabs control specific actions and processes. This window changes depending on which item you choose in Tree View and which tab you choose in Management View itself.
Page 84: Logging Out Of Webpam Proe
VessRAID 1000f, 1000i, 1000s Product Manual Logging out of WebPAM PROe There are two ways to log out of WebPAM PROe: • Close your browser window • Click Logout on the WebPAM PROe banner Figure 5. Clicking “Logout” on the WebPAM PROe banner Clicking Logout brings you back to the Login Screen.
Page 85: Working With The Storage Network
Chapter 4: Management with WebPAM PROe Working with the Storage Network When you log into WebPAM PROe, you access a specific VessRAID subsystem. See “Logging into WebPAM PROe” on page 58. The Storage Network feature enables you to access all of the VessRAID subsytems with a Management Port connection to your network.
Page 86: Working With Subsystems
VessRAID 1000f, 1000i, 1000s Product Manual Working with Subsystems A VessRAID subsystem is identified by its Management Port IP address. Subsystem functions include: • Viewing Subsystem Information (page 66) • Saving a System Service Report (page 67) • Saving a System Debug Information Report (page 67) •...
Page 87: Saving A System Service Report
Chapter 4: Management with WebPAM PROe Saving a System Service Report To save a System Service Report as a text file on your Host PC: In Tree View, click the Subsystem icon. On the Information tab, click the upper Save button. Direct your browser where to save the configuration and status file.
Page 88: Setting Subsystem Ntp
VessRAID 1000f, 1000i, 1000s Product Manual To set the time zone for this subsystem: In Tree View, click the Subsystem icon. In Management View, from the Settings tab dropdown menu, choose Time Zone Management. From the dropdown menu, choose the time zone that matches your geographic location.
Page 89: Viewing The Runtime Event Log
Chapter 4: Management with WebPAM PROe In Management View, from the Settings tab dropdown menu, choose NTP Management. Click the Start Time Sync button. Click the OK button in the notification dialog box. Viewing the Runtime Event Log Runtime Events lists information about the 1023 most recent runtime events recorded since the system was started.
Page 90: Clearing The Runtime Event Log
VessRAID 1000f, 1000i, 1000s Product Manual In the File Download dialog box, click the Save button. In the Save dialog box, name the file, navigate to the folder where you want to save the log file, and click the Save button. Clearing the Runtime Event Log To clear the runtime event log: In Tree View, click the Subsystem...
Page 91: Saving Nvram Events
Chapter 4: Management with WebPAM PROe Saving NVRAM Events To save the NVRAM event log as a text file: In Tree View, click the Subsystem icon. In Management View, click the Events tab dropdown menu and choose System Events in NVRAM. Click the Save Event Log button.
Page 92: Running Background Activities
VessRAID 1000f, 1000i, 1000s Product Manual In Management View, click the Background Activities tab and choose Settings from the dropdown menu. Click the dropdown menu to choose a priority of Low, Medium, and High for the following functions: • Rebuild – Rebuilds the data from a failed drive in a disk array •...
Page 93: Running Media Patrol
Chapter 4: Management with WebPAM PROe • Transition – See “Transitioning a Disk Array” on page 165 • Initialization – See “Initializing a Logical Drive” on page 170 • Redundancy Check – See “Running Redundancy Check” on page 170 In the next screen, make the choices as requested. Click the Start button.
Page 94: Viewing Scheduled Activities
VessRAID 1000f, 1000i, 1000s Product Manual Viewing Scheduled Activities To view scheduled activities for this subsystem: Click the Subsystem icon Tree View. Click the Scheduler tab in Management View. Scheduling an Activity To set a scheduled activity for this subsystem: Click the Subsystem icon Tree View.
Page 95: Deleting A Scheduled Activity
Chapter 4: Management with WebPAM PROe • Choose the Auto Fix option. This feature attempts to repair the problem when it finds an error. • Choose the Pause on Error option. This feature stops the process when it finds an error •...
Page 96: Setting The Lock
VessRAID 1000f, 1000i, 1000s Product Manual Setting the Lock The lock prevents other sessions (including by the same user) from making a configuration change to the controller until the lock expires or a forced unlock is done. You can set the lock to last from one minute to one day. To set the lock for this subsystem: Click the Subsystem icon Tree View.
Page 97 Chapter 4: Management with WebPAM PROe If you are the User who set the lock, click the Unlock option. If another User set the lock and you are a Super User, click the Unlock option and check the Force Unlock box. Click the Submit button.
Page 98: Managing Users
VessRAID 1000f, 1000i, 1000s Product Manual Managing Users User Management includes all functions dealing with user accounts. Functions include: • Viewing User Information (page 78) • Making User Settings (page 78) • Making Your Own User Settings (page 79) • Setting-up User Event Subscriptions (page 79) •...
Page 99: Making Your Own User Settings
Chapter 4: Management with WebPAM PROe • Enter or change up to six email addresses. • From the Privilege dropdown menu, choose a new level. See “List of User Privileges” on page 81 Click the Submit button. The Administrator or Super User can change another user’s password. See “Changing Another User’s Password”...
Page 100: Changing Another User's Password
VessRAID 1000f, 1000i, 1000s Product Manual • Fatal – Non-Recoverable error or failure has occurred. • None – Deactivates this event for notification purposes. Click the Submit button. The user’s account must have an email address. See “Making User Settings” on page 78.
Page 101: Creating A User
Chapter 4: Management with WebPAM PROe Enter a new password of 1 to 31 characters, no spaces, in the New Password field. Enter the new password in the Retype Password field. Click the Submit button. Creating a User To create a user: Log into WebPAM PROe as the Administrator or a Super User.
Page 102: Deleting A User
VessRAID 1000f, 1000i, 1000s Product Manual Deleting a User There will always be at least one Super User account. You cannot delete the user account you used to log in. To delete a user: Log into WebPAM PROe as the Administrator or a Super User. Click the Subsystem icon in Tree View.
Page 103: Managing The Network Connection
Chapter 4: Management with WebPAM PROe Managing the Network Connection The network connection deals with the VessRAID’s Management Port. • Making Management Port Settings (below) • Making iSCSI Port Settings (page 83) • Creating a Link Aggregation Entry (page 84) •...
Page 104: Creating A Link Aggregation Entry
VessRAID 1000f, 1000i, 1000s Product Manual To make changes to the iSCSI Port settings: Click the Subsystem icon in Tree View. Click the Administrative Tools icon. Click the Network Management icon. Click the iSCSI Ports tab. Click one of the Port Configuration links. To enable DHCP, check the DHCP box.
Page 105: Viewing Link Aggregation Entries
Chapter 4: Management with WebPAM PROe Viewing Link Aggregation Entries To view the current Link Aggregation entries: Click the Subsystem icon in Tree View. Click the Administrative Tools icon. Click the Network Management icon. Click the Link Aggregation tab in Management View. Changing a Link Aggregation Entry To change a link aggregation entry: Click the Subsystem...
Page 106: Managing Fibre Channel Connections
VessRAID 1000f, 1000i, 1000s Product Manual Managing Fibre Channel Connections This feature pertains to VessRAID Fibre Channel models. Functions include: • Viewing Fibre Channel Node Information (page 86) • Viewing Fibre Channel Port Settings (page 86) • Making Fibre Channel Port Settings (page 87) •...
Page 107: Making Fibre Channel Port Settings
Chapter 4: Management with WebPAM PROe • Fabric WWNN – World Wide Node Name (appears when connected to a switch) • Fabric WWPN – World Wide Port Name (appears when connected to a switch) • Current Speed – 8 Gb/s, 4 Gb/s, or 2 Gb/s •...
Page 108: Viewing Fibre Channel Port Statistics
VessRAID 1000f, 1000i, 1000s Product Manual Fibre Channel Attached Topology Configured Topology Connection Type N-Port NL-Port Switch Fabric Direct Fabric Direct Direct Point to Point Private Loop Example 1: If you connect the VessRAID to a Fibre Channel switch and choose NL-Port topology, you will create a Fabric Direct attached topology.
Page 109: Viewing Sfp Information
Chapter 4: Management with WebPAM PROe • NOS Count – Not Operational Primitive Sequence. This primitive sequence is used during link initialization between two N_Ports in the point-to-point topology or an N_Port and an F_Port in the fabric topology. NOS is sent to indicate that the transmitting port has detected a link failure or is offline.
Page 110: Viewing Fibre Channel Logged-In Devices
VessRAID 1000f, 1000i, 1000s Product Manual The SFP information includes: • Connector – Type of connector • Transceiver – SFP • Transceiver Code – Defines the method to interpret the transceiver type and compatibility options • Serial Encoding – Serial encoding algorithm •...
Page 111 Chapter 4: Management with WebPAM PROe Adding an Initiator To add an initiator to the VessRAID’s initiator list: Check the box to the left of the initiator. Click the Add to Initiator List button. The initiator appears under Storage Services. See page 116. You can then use the initiator to create a LUN.
Page 112: Managing Iscsi Connections
VessRAID 1000f, 1000i, 1000s Product Manual Managing iSCSI Connections iSCSI connections deal with the VessRAID’s four host data ports. • Viewing iSCSI Node Information (below) • Making iSCSI Node Settings (below) • Viewing iSCSI Target Ports (page 93) • Viewing the iSCSI Portal (page 94) •...
Page 113: Viewing Iscsi Target Ports
Chapter 4: Management with WebPAM PROe Enter a value in the field for each of the following items: • Node Name – An iSCSI node is identified by its name. • Node Alias – Optional. Maximum of 31 characters. Use letters, numbers, space between words and underscore.
Page 114: Viewing The Iscsi Portal
VessRAID 1000f, 1000i, 1000s Product Manual The Target Ports tab displays the following information: • Controller ID – 1 • Port ID – 1, 2, 3, or 4 • Max Receive Data Segment Length – 8 KB is the default •...
Page 115: Working With Iscsi Isns
Chapter 4: Management with WebPAM PROe iSCSI session information includes: • Index – VessRAID iSCSI session index number. • Device Name – iSCSI initiator on the Host PC. • Port ID – ID number of the port on the iSCSI HBA card in the Host PC. •...
Page 116: Working With Iscsi Chaps
VessRAID 1000f, 1000i, 1000s Product Manual Make the following changes as needed: • Check the box to enable iSNS. • Enter the iSNS server IP address. • Enter a iSNS TCP Port number (3205 for most applications). Click the Submit button. Note Edge Side Includes (ESI) is a markup language that enables dynamic assembly of web page elements in servers across a...
Page 117 Chapter 4: Management with WebPAM PROe Click the iSCSI Management icon. Click the CHAP tab in Management View. The CHAP tab displays the list of current CHAPs. Adding CHAPs To add a CHAP: Click the Subsystem icon in Tree View. Click the Administrative Tools icon.
Page 118: Using Iscsi Ping
VessRAID 1000f, 1000i, 1000s Product Manual Deleting CHAPs To delete a CHAP: Click the Subsystem icon in Tree View. Click the Administrative Tools icon. Click the iSCSI Management icon. Click the CHAP tab dropdown menu and choose Delete CHAP. Check the box to the left of the CHAP you want to delete. Click the Submit button.
Page 119: Managing Network Attached Storage (Nas)
Chapter 4: Management with WebPAM PROe Managing Network Attached Storage (NAS) The Network Attached Storage (NAS) feature supports up to 32 logical drives of any RAID level and uses the iSCSI ports as the network connection. • Viewing a List of NAS Users (page 100) •...
Page 120: Viewing A List Of Nas Users
VessRAID 1000f, 1000i, 1000s Product Manual Viewing a List of NAS Users To view a list of NAS users: Click the Subsystem icon in Tree View. Click the Administrative Tools icon. Click the NAS icon. Click the NAS User Management icon.
Page 121: Deleting Nas Users
Chapter 4: Management with WebPAM PROe Click the NAS icon. Click the NAS User Management icon. Click the Change Password tab in Management View. From the dropdown menu, choose the user whose password you want to change. Enter a new password of 1 to 16 characters, no spaces, in the New Password field.
Page 122: Creating Nas Groups
VessRAID 1000f, 1000i, 1000s Product Manual Creating NAS Groups To create a NAS Group: Click the Subsystem icon in Tree View. Click the Administrative Tools icon. Click the NAS icon. Click the NAS User Group Management icon. Click the Create tab in Management View. Enter a group name of 1 to 16 characters, no spaces, in the Group Name field.
Page 123: Deleting Group Members
Chapter 4: Management with WebPAM PROe Click the Group Members tab in Management View. From the dropdown menu, choose the Group to which you want to add a User. From the Users list, highlight a User to add to the Group and click the >> button.
Page 124: Managing Quotas
VessRAID 1000f, 1000i, 1000s Product Manual • Free space – Amount of quota assigned but not used, in MB. Applies when a quota has been assigned. • Usage – Amount of quota used, by percentage. Applies when a quota has been assigned. Managing Quotas By default, all NAS users and groups have unlimited access to all NAS volumes.
Page 125 Chapter 4: Management with WebPAM PROe To make Windows Protocol settings: Click the Subsystem icon in Tree View. Click the Administrative Tools icon. Click the NAS icon. Click the Protocol Control icon. Click the Windows CIFS tab. Choose the Enable option button to enable the Windows protocol. Make the following changes as needed: •...
Page 126: Making Ftp Protocol Settings
VessRAID 1000f, 1000i, 1000s Product Manual Making FTP Protocol Settings Protocols are disabled by default. Enable the protocols appropriate for your Hosts or PCs. To make FTP Protocol settings: Click the Subsystem icon in Tree View. Click the Administrative Tools icon.
Page 127: Viewing The Share Folders List
Chapter 4: Management with WebPAM PROe Click the OK button to acknowledge. Note If you join an NIS Domain, you automatically disable your AD Domain settings. See “Making Windows Protocol Settings” on page 104. Viewing the Share Folders List To view the Share Folders list: Click the Subsystem icon in Tree View.
Page 128: Modifying A Share Folder
VessRAID 1000f, 1000i, 1000s Product Manual Important By default, all users have full Read-Write access to all NAS share folders. To change permissions, click the Sharing Setup icon. Modifying a Share Folder To modify a Share Folder: Click the Subsystem icon in Tree View.
Page 129: Making Windows And Ftp Sharing Settings
Chapter 4: Management with WebPAM PROe Making Windows and FTP Sharing Settings Sharing settings enable you to designate NAS user and group access to share folders on your VessRAID NAS system. To make Windows or FTP sharing settings: Click the Subsystem icon in Tree View.
Page 130: Viewing File System Status
VessRAID 1000f, 1000i, 1000s Product Manual Click the Sharing Setup icon. Click the UNIX/Linux Sharing tab. From the Volume dropdown menu, choose the volume containing the folder you want to modify. From the Folder Name dropdown menu, choose the folder you want to modify.
Page 131: Creating A Nas File System
Chapter 4: Management with WebPAM PROe Creating a NAS File System To create a NAS file system: Create a new logical drive. Choose a capacity of 10 GB or greater, click the NAS option beside LD Type, and specify a mount point. See “Creating a Disk Array – Advanced” on page 156 and “Creating a Logical Drive”...
Page 132: Setting-Up Nas Replication
VessRAID 1000f, 1000i, 1000s Product Manual Click the Administrative Tools icon. Click the NAS icon. Click the NAS Replication icon. The items displayed under the Information tab vary depending on the current configuration and activity: • Role – Standalone, Primary (source) Server, or Backup (target) Server •...
Page 133: Resolving Mount-Point Conflicts
Chapter 4: Management with WebPAM PROe Make the following choices as needed: • Disable – Disables NAS replication • Do it once – Performs one NAS replication immediately • Time interval by hour – Choose the number of hours from the dropdown menu •...
Page 134: Managing Sas Connections
VessRAID 1000f, 1000i, 1000s Product Manual Managing SAS Connections SAS connections deal with the VessRAID’s two host data ports. • Viewing iSCSI Node Information (page 92) • Making iSCSI Node Settings (page 92) • Viewing SAS Port Statistics (page 115) •...
Page 135: Viewing Sas Port Statistics
Chapter 4: Management with WebPAM PROe The range is 1 to 8. 1 is the default. Signal strength correlates to cable length in meters. Example: If you have a 2 m SAS cable, set signal strength to 2. If performance is unsatisfactory (see “Viewing SAS Port Statistics” on page 115), try settings of 1 and 3, then use the best setting for your system.
Page 136: Managing Storage Services
VessRAID 1000f, 1000i, 1000s Product Manual Managing Storage Services Storage services deal with initiators and LUN mapping. LUN masking is the process of applying a LUN Map so that each initiator can only access the LUNs specified for it. • Adding an Initiator (page 116) •...
Page 137: Viewing The Lun Map
Chapter 4: Management with WebPAM PROe Check the box to the left of the initiator you want to delete. Click the Submit button. Viewing the LUN Map To view the current LUN Map: Click the Subsystem icon in Tree View. Click the Administrative Tools icon.
Page 138: Editing A Lun Map
VessRAID 1000f, 1000i, 1000s Product Manual Editing a LUN Map To edit the LUN Map: Click the Subsystem icon in Tree View. Click the Administrative Tools icon. Click the Storage Services icon. Click the LUN Map tab in Management View. From the LUN Mapping &...
Page 139: Managing Software Services
Chapter 4: Management with WebPAM PROe Managing Software Services Software Services include the following functions: • Making Email Settings (page 119) • Making SLP Settings (page 120) • Making Web Server Settings (page 121) • Making Telnet Settings (page 122) •...
Page 140: Making Slp Settings
VessRAID 1000f, 1000i, 1000s Product Manual Changing the Startup Setting Under Startup Type: • Click the Automatic option to start the service automatically during system startup. Recommended. • Click the Manual option to start the service manually (the service does not start during system startup).
Page 141: Making Web Server Settings
Chapter 4: Management with WebPAM PROe Starting or Restarting SLP service To start or restart the SLP service, click the Start or Restart button. Making Web Server Settings The Web Server service connects your browser to the WebPAM PROe GUI on the VessRAID subsystem.
Page 142: Making Telnet Settings
VessRAID 1000f, 1000i, 1000s Product Manual Click OK in the confirmation box. Starting or Restarting Web Server service To start or restart the Web Server service, click the Start or Restart button. Making Telnet Settings VessRAID’s Telnet service enables you to access VessRAID’s Command Line Interface (CLI) through a network connection.
Page 143: Making Snmp Settings
Chapter 4: Management with WebPAM PROe Starting or Restarting Telnet service To start or restart the Telnet service, click the Start or Restart button. Making SNMP Settings VessRAID’s SNMP service enables the SNMP browser to obtain information from the VessRAID. The Trap Sink is where SNMP events are sent and can be viewed.
Page 144: Making Netsend Settings
VessRAID 1000f, 1000i, 1000s Product Manual Click the Submit button. Click OK in the confirmation box. Deleting Trap Sinks To delete a trap sink: Highlight the trap sink you want to delete from the list. Click the Delete button to remove the trap sink from the list. Click the Submit button.
Page 145 Chapter 4: Management with WebPAM PROe Adding Netsend recipients See “Netsend Requirements” on page 125. To add a Netsent recipient: In the Recipient Address field, type the IP address of the recipient PC. Under Recipient filter, choose the lowest level of Severity to be reported for each event.
Page 146 VessRAID 1000f, 1000i, 1000s Product Manual If your Netsend and Messenger service settings are correct but the recipient PC does not receive event messages, check the recipient PC’s Firewall settings. Refer to your OS documentation for more information.
Page 147: Exporting The User Database
Chapter 4: Management with WebPAM PROe Exporting the User Database You can export the User Database file to share user information and settings among multiple VessRAID subsystems. The Export action saves a text file a designated folder the Host PC. From there, you can import the User Database file to other VessRAID subsystems.
Page 148: Importing A Configuration Script
VessRAID 1000f, 1000i, 1000s Product Manual Under the Type dropdown list, choose User Database. Enter the name of the file to be imported. Or, click the Browse... button to search for the file. Look for a file called export. Click the Submit button. Click the Next button.
Page 149: Updating The Firmware
Chapter 4: Management with WebPAM PROe The new configuration is applied to this VessRAID subsystem. Note The Decryption box is grayed out. Decryption is disabled for configuration scripts. Updating the Firmware See “Chapter 8: Maintenance” on page 313 for instructions. Viewing Flash Image Information Flash image information refers to the package of firmware components running on your VessRAID controller or controllers, including:...
Page 150: Restoring Factory Defaults
VessRAID 1000f, 1000i, 1000s Product Manual Restoring Factory Defaults VessRAID includes a function to restore the default settings to its Firmware and Software settings. Caution The action of restoring default settings can disrupt your VessRAID functions. Use this feature only when necessary and only the settings that must reset to default in order to set them correctly.
Page 151: Shutting Down The Subsystem
Chapter 4: Management with WebPAM PROe Shutting Down the Subsystem You can only do part of this function in WebPAM PROe. Additional action is required, as described below. Important If you have a JBOD expansion, always power off the RAID subsystem first.
Page 152 VessRAID 1000f, 1000i, 1000s Product Manual Important If you have a JBOD expansion, always power off the RAID subsystem first. Then power off the JBOD expansion units. To power off the subsystem: Click the Subsystem icon in Tree View. Click the Administrative Tools icon.
Page 153: Starting Up After Shutdown
Chapter 4: Management with WebPAM PROe Starting Up After Shutdown Important If you have a JBOD expansion, always power on the JBOD expansion units first. Then power on the RAID subsystem. To start the RAID subsystem: Manually turn on the power supply switches on the back of the subsystem. If the switches are ON but the subsystem is OFF, turn the switches off and on again.
Page 154: Restarting The Subsystem
VessRAID 1000f, 1000i, 1000s Product Manual Restarting the Subsystem Note If you have a JBOD expansion, you are not required to restart the JBOD expansion units when you restart the RAID subsystem. You can only do part of this function in WebPAM PROe. Additional action is required, as described below.
Page 155: Managing The Controller
Chapter 4: Management with WebPAM PROe Managing the Controller The RAID controller is the heart of the VessRAID subsystem. Controller management includes the following functions: • Viewing Controller Information (page 135) • Viewing Controller Information (page 135) • Viewing Controller Statistics (page 136) •...
Page 156: Viewing Controller Statistics
VessRAID 1000f, 1000i, 1000s Product Manual • Write Back Cache Flush Interval • Enclosure Polling Interval See “Making Controller Settings” on page 136. Upgradable items You can upgrade the following items: • Boot loader Version • Firmware Version number • Software Version number •...
Page 157 Chapter 4: Management with WebPAM PROe • Check the Enable Coercion box to enable disk drive capacity coercion. For more information, see “Capacity Coercion” on page 349. • Choose a coercion method from the Coercion Method dropdown menu. The choices are: GB Truncate –...
Page 158: Clearing An Orphan Watermark
VessRAID 1000f, 1000i, 1000s Product Manual When enabled, NCQ allows the physical drive to determine the optimal order in which to retrieve outstanding requests. To use this feature, the physical drive must support NCQ. • From the Appliance Mode box dropdown menu, choose the mode suited to your application.
Page 159: Managing Enclosures
Chapter 4: Management with WebPAM PROe Managing Enclosures On VessRAID, enclosures include the main VessRAID subsystem or Head Unit as well as VessJBOD units that are connected through expansion. Enclosure Management includes the following functions: • Viewing the Enclosure Information (page 139) •...
Page 160: Viewing Enclosure Topology
VessRAID 1000f, 1000i, 1000s Product Manual Figure 6. Disk Status LED Disk Status Plus carrier Disk Status Original carrier Figure 7. VessRAID enclosure LEDs USB 1 Dirty Cache USB 2 Controller Status Fan 2 Fan 1 Battery Viewing Enclosure Topology To view Enclosure Topology: Click the Subsystem icon in Tree View.
Page 161: Viewing Enclosure Information
Chapter 4: Management with WebPAM PROe The logical connections for these arrangements are shown the Enclosure Topology tab. The physical connections for these arrangements are discussed in “Chapter 2: VessRAID Installation” on page 11. Viewing Enclosure Information To view enclosure information: Click the Subsystem icon in Tree View.
Page 162: Viewing Fru Vpd Information
VessRAID 1000f, 1000i, 1000s Product Manual Viewing FRU VPD Information FRU VPD refers to Vital Product Data (VPD) information about Field Replaceable Units (FRU) in the enclosure. The screen lists the battery backup unit (optional) and backplane. To view FRU VPD information: Click the Subsystem icon in Tree View.
Page 163: Reconditioning A Battery
Chapter 4: Management with WebPAM PROe If the battery does not maintain normal values after a Recondition, replace the battery. See “Replacing the Cache Battery” on page 324. VessRAID automatically reconditions the battery every two months. To set the schedule, see “Scheduling an Activity” on page 74. When you install a new battery, the cycle count shows 0.
Page 164: Managing Physical Drives
VessRAID 1000f, 1000i, 1000s Product Manual Managing Physical Drives Managing Physical Drives deals with the physical disk drives installed in the VessRAID subsystem enclosure, including the following functions: • Viewing a List of Physical Drives (page 144) • Identifying a Physical Drive (page 144) •...
Page 165: Making Global Physical Drive Settings
Chapter 4: Management with WebPAM PROe Making Global Physical Drive Settings Global settings apply to all of the physical disk drives installed in the VessRAID subsystem enclosure. To make global physical drive settings: Click the Subsystem icon in Tree View. Click the Enclosures icon.
Page 166: Viewing Physical Drive Statistics
VessRAID 1000f, 1000i, 1000s Product Manual • Operational Status – OK is normal. Can also show Rebuilding, Forced Online, Forced Offline, Transition Running, PDM Running, Media Patrol Running, Stale, PFA, Offline, or Dead. • Configuration Status – The array to which the drive is assigned or its spare designation, including Unconfigured, Stale, PFA, Global Spare, Dedicated Spare, Revertible Global Spare, Revertible Dedicated Spare.
Page 167: Clearing Stale And Pfa Conditions
Chapter 4: Management with WebPAM PROe Click the Settings tab in Management View. Type an alias into the Physical Drive Alias field. Maximum of 31 characters. Use letters, numbers, space between words, and underscore. An alias is optional. Click the Submit button. Clearing Stale and PFA Conditions The Clear tab only appears when those conditions are present.
Page 168: Locating A Physical Drive
VessRAID 1000f, 1000i, 1000s Product Manual Caution Forcing a physical drive offline or online is likely to cause data loss. Back up your data before you proceed. Use these functions only when required. Important Forcing a physical drive offline will cause your logical drives to become degraded.
Page 169 Chapter 4: Management with WebPAM PROe Figure 8. Disk Status LED Disk Status Plus carrier Disk Status Original carrier...
Page 170: Managing Ups Units
VessRAID 1000f, 1000i, 1000s Product Manual Managing UPS Units Uninterruptible Power Supply (UPS) Management includes the following functions: • Viewing a List of UPS Units (below) • Making UPS Settings (page 151) Viewing a List of UPS Units To view a list of UPS units supporting the VessRAID: Click the Subsystem icon in Tree View.
Page 171: Making Ups Settings
Chapter 4: Management with WebPAM PROe Making UPS Settings These settings control how the VessRAID subsystem detects the UPS unit and responds to data reported by the UPS unit. To make UPS settings: Click the Subsystem icon in Tree View. Click the UPS icon.
Page 172 VessRAID 1000f, 1000i, 1000s Product Manual Detection Setting must be set to Auto. If a UPS is detected, the setting changes to Enable. To specify UPS units by DNS name, ask your IT administrator to add the DNS names to the DNS server, before you make UPS settings.
Page 173: Managing Disk Arrays
Chapter 4: Management with WebPAM PROe Managing Disk Arrays Disk Array Management includes the following functions: • Viewing Disk Arrays (page 153) • Creating a Disk Array (page 153) • Deleting a Disk Array (page 158) • Viewing Disk Array Information (page 159) •...
Page 174: Creating A Disk Array - Automatic
VessRAID 1000f, 1000i, 1000s Product Manual • Advanced – You directly specify all parameters for a new disk array. Makes one logical drive automatically. You can create additional logical drives at a later time, if additional configurable capacity is available. Does not make a hot spare drive.
Page 175 Chapter 4: Management with WebPAM PROe If you prefer to specific the parameters directly, use the Advanced option to create your disk array. If you are uncertain about choosing parameters for your disk array, use the Automatic option. If you have both Hard Disk Drives (HDD) and Solid State Drives (SSD), separate disk arrays will be created for your HDDs and for your SSDs.
Page 176: Creating A Disk Array - Advanced
VessRAID 1000f, 1000i, 1000s Product Manual If you have both Hard Disk Drives (HDD) and Solid State Drives (SSD), separate disk arrays will be created for your HDDs and for your SSDs. Each array will have the number of logical drives that you specified. If you accept these parameters, proceed to the next step.
Page 177 Chapter 4: Management with WebPAM PROe The drive type you selected appears in the list of Physical Drives. You cannot mix HDDs and SSDs in the same disk array. Highlight the physical drives you want in the disk array from the Available list and press the >>...
Page 178: Deleting A Disk Array
VessRAID 1000f, 1000i, 1000s Product Manual The choices are Read Cache, Read Ahead, and No (read) Cache. Read Ahead is the default. See “Cache Policy” on page 347. • From the Write Policy dropdown menu, choose a Write Cache policy for this logical drive.
Page 179: Viewing Disk Array Information
Chapter 4: Management with WebPAM PROe Click the Submit button. In the confirmation box, type the word confirm in the field provided. Click the OK button. The selected disk array disappears from the Disk Array List the Information tab. Viewing Disk Array Information To view Disk Array information: Click the Subsystem icon in Tree View.
Page 180: Making Disk Array Settings
VessRAID 1000f, 1000i, 1000s Product Manual Making Disk Array Settings To make Disk Array settings: Click the Subsystem icon in Tree View. Click the Disk Arrays icon. Click the Disk Array icon. Click the Settings tab in Management View. Optional. Enter an alias in the Disk Array Alias field. Maximum of 31 characters.
Page 181 Chapter 4: Management with WebPAM PROe RAID 50 and 60 only – Specify the number of axles for your array. For more information on axles, see “RAID 30 and 50 Axles” on page 339 or “RAID 60 Axles” on page 341. Enter a capacity and choose unit of measure (MB, GB, TB).
Page 182: Deleting A Logical Drive
VessRAID 1000f, 1000i, 1000s Product Manual Deleting a Logical Drive Caution All data the logical drive will be lost. Back up any valuable data before deleting the logical drive. To delete a logical drive: Click the Subsystem icon in Tree View. Click the Disk Arrays icon.
Page 183: Rebuilding A Disk Array
Chapter 4: Management with WebPAM PROe From the dropdown menu the Background Activities tab, choose Start Migration. Highlight physical drives you want in the disk array from the Available list and press the >> button to move them to the Selected list. You can also double-click them to move them.
Page 184: Running Media Patrol On A Disk Array
VessRAID 1000f, 1000i, 1000s Product Manual Click the Disk Arrays icon. Click the Disk Array icon. If there are multiple disk arrays, choose the icon with the yellow !. From the dropdown menu the Background Activity tab, choose Start Rebuild. Select the Source physical drive.
Page 185: Running Pdm On A Disk Array
Chapter 4: Management with WebPAM PROe Running PDM on a Disk Array Predictive Data Migration (PDM) migrates data from the suspect physical drive to a spare physical drive, similar to Rebuilding. But unlike Rebuilding, PDM acts before the disk drive fails and your Logical Drive goes Critical. See “Predictive Data Migration (PDM)”...
Page 186: Preparing A Disk Array For Transport
VessRAID 1000f, 1000i, 1000s Product Manual Click the Submit button. After Transition is completed, refresh the screen. The revertible spare drive is listed under the Spare Drives icon and the disk array’s status shows OK. To set Transition priority, see “Making Background Activity Settings” on page 71. Preparing a Disk Array for Transport Transport is the action of moving the physical drives of a disk array: •...
Page 187: Managing Logical Drives
Chapter 4: Management with WebPAM PROe Managing Logical Drives Logical drive management includes: • Viewing Information for All Logical Drives (below) • Viewing Logical Drive Information (page 168) • Viewing Logical Drive Statistics (page 169) • Making Logical Drive Settings (page 169) •...
Page 188: Viewing Logical Drive Information
VessRAID 1000f, 1000i, 1000s Product Manual may remain intact. You must determine the cause of the problem and correct it. “Critical & Offline Disk Arrays” on page 394 • Transport Ready – The result of a successful Prepare for Transport operation.
Page 189: Viewing Logical Drive Statistics
Chapter 4: Management with WebPAM PROe Viewing Logical Drive Statistics To view information for a single logical drive: Click the Subsystem icon in Tree View. Click the Disk Arrays icon. Click the Disk Array icon. Click the Logical Drives icon Click the Logical Drive icon.
Page 190: Initializing A Logical Drive
VessRAID 1000f, 1000i, 1000s Product Manual Initializing a Logical Drive Initialization is done to logical drives after they are created from a disk array. Initialization sets all data bits in the logical drive to zero. The action is useful because there may be residual data the logical drives left behind from earlier configurations.
Page 191: Viewing The Logical Drive Check Table
Chapter 4: Management with WebPAM PROe Redundancy Check a Logical Drive: Click the Subsystem icon in Tree View. Click the Logical Drive Summary icon. Click the icon of the logical drive you want to Initialize. You can also start Redundancy check from the Subsystem icon Background Activities tab From the dropdown menu on the Background Activities tab, choose...
Page 192: Making Logical Drive Lun Settings
VessRAID 1000f, 1000i, 1000s Product Manual If there are entries, they are listed as follows: • Entry Number – A number assigned to each block of entry. • Table Type – Read Check, Write Check or Inconsistent Block (see below). •...
Page 193: Creating A Lun Clone
Chapter 4: Management with WebPAM PROe 10. Click the Submit button. Notes • Obtain the initiator name from the initiator utility on your host system. • The initiator name you input must match exactly in order for the connection to work. Creating a LUN Clone A LUN clone is an exact copy of the original LUN or logical drive, including all the data it contains, at one point in time.
Page 194 VessRAID 1000f, 1000i, 1000s Product Manual 10. In the confirmation box, type the word confirm in the field provided and click the OK button. Note the Target Logical Drive ID. Use this number to identify the LUN clone in the Logical Drive list. See “Viewing Information for All Logical Drives” on page 167.
Page 195: Managing Spare Drives
Chapter 4: Management with WebPAM PROe Managing Spare Drives When a physical drive in a disk array fails and a spare drive of adequate capacity is available, the disk array will begin to rebuild automatically using the spare drive. See “Critical & Offline Disk Arrays” on page 394. Spare drive management includes the following functions: •...
Page 196: Creating A Spare Drive
VessRAID 1000f, 1000i, 1000s Product Manual Click the Spare Drive icon. In Management View, the Enclosure Front View diagram appears with the location of the spare drive highlighted. Creating a Spare Drive Important • There must be an unconfigured physical drive available for selection as a spare drive.
Page 197: Deleting Spare Drive
Chapter 4: Management with WebPAM PROe 10. If you selected a Dedicated spare drive, in the Dedicated to Disk Arrays field, highlight disk arrays to which you want assign the spare drive from the Available list and press the >> button to move the array to the Selected list. You can also double-click arrays to move them.
Page 198: Running Spare Check
VessRAID 1000f, 1000i, 1000s Product Manual If you selected a Dedicated spare drive, in the Dedicated to Disk Arrays field, highlight the disk arrays to which you want assign the spare drive from the Available list and press the >> button to move them to the Selected list. You can also double-click array to move it.
Page 199: Working With The Logical Drive Summary
Chapter 4: Management with WebPAM PROe Working with the Logical Drive Summary The Logical Drive Summary displays a list of all logical drives in the VessRAID enclosure plus the expanded or cascaded enclosures. This list does not arrange the logical drives under the disk array to which they belong nor under the enclosure in which they are located.
Page 200 VessRAID 1000f, 1000i, 1000s Product Manual To create a LUN clone of a logical drive: Click the Subsystem icon in Tree view. Click the Logical Drives Summary icon. Click the Logical Drive icon. Click the LUN Clone tab in Management View. From the RAID Level dropdown menu, choose the RAID level for the LUN clone.
Page 201: Chapter 5: Smartnavi
Chapter 5: SmartNAVI • Starting SmartNAVI (below) • Working with the Device List (page 183) • Managing Backups (page 190) • Managing Share Folders (page 196) • Managing Users and Groups (page 199) • NAS Management (page 203) • Managing RAID Volumes (page 206) Managing your NAS with SmartNAVI SmartNAVI software enables you to manage your VessRAID subsystem when it is configured as Network Attached Storage (NAS).
Page 202: Choosing A Smartnavi Language
VessRAID 1000f, 1000i, 1000s Series Product Manual Choosing a SmartNAVI Language To choose the display language for SmartNAVI: Right-click the SmartNAVI icon in the Windows tray and choose Language from the popup menu. Highlight and click the language you want. SmartNAVI displays in the chosen language.
Page 203: Working With The Device List
Chapter 5: SmartNAVI SmartNAVI starts automatically the next time you reboot your PC. If you want to start SmartNAVI without rebooting your PC, go to the Start menu. See “Starting SmartNAVI” on page 181. Working with the Device List • Adding NAS Devices (page 184) •...
Page 204: Adding Nas Devices
VessRAID 1000f, 1000i, 1000s Series Product Manual Adding NAS Devices To be recognized as a NAS device, a VessRAID subsystem must have a logical drive with the NAS feature enabled. See page 51 or page 157 for more information. Also see “Appendix A: Setting-up NAS Network Drives”...
Page 205: Logging Into A Nas Device
Chapter 5: SmartNAVI The VessRAID NAS subsystem appears in the Device List. NAS Device added Logging Into a NAS Device You can log into any NAS device in the Device List that has a blue icon and shows an IP address. To log into a NAS device: Right-click the VessRAID NAS subsystem and choose Login as...
Page 206 VessRAID 1000f, 1000i, 1000s Series Product Manual Then click the Login button. Note If you enabled an AD Domain (see page 104), enter your domain name and a backslash before your user name. Example: directory.com\user. A Warning dialog box appears. In the Warning dialog box, click the Yes button.
Page 207: Powering On A Nas Device
Chapter 5: SmartNAVI Name and IP of the selected NAS device You only need to log into a NAS device one time. After the initial login, SmartNAVI remembers your user name and password. Powering On a NAS Device This action requires that: •...
Page 208: Changing Nas Device Settings
VessRAID 1000f, 1000i, 1000s Series Product Manual Changing NAS Device Settings You make initial network settings when you set up the VessRAID subsystem. This feature makes network settings on a VessRAID NAS system currently running on the network. Important See your network administrator for help in making these settings. To make network settings: Click the Setup Wizard icon at the top of the screen.
Page 209 Chapter 5: SmartNAVI To delete a NAS device, right-click the NAS device and choose Delete from the popup menu.
Page 210: Managing Backups
VessRAID 1000f, 1000i, 1000s Series Product Manual Managing Backups This category includes the following topics: • Doing a Backup Now (page 190) • Scheduling a Backup (page 191) • Monitoring Backup Progress (page 192) • Viewing Backup Schedules (page 193) •...
Page 211: Scheduling A Backup
Chapter 5: SmartNAVI Click the Backup button. The backup begins immediately. The amount of time required depends on the size and number of files being backed up. Scheduling a Backup A scheduled backup runs automatically. The files on you PC are backed up to the VessRAID.
Page 212: Monitoring Backup Progress
VessRAID 1000f, 1000i, 1000s Series Product Manual Click the Schedule button. Under Schedule Settings, click the option button you want, • Hourly • Daily • Weekly From the dropdown menus, choose, • Number of hours • Time of day • Day of the week Click the Add button to set the scheduled backup.
Page 213: Viewing Backup Schedules
Chapter 5: SmartNAVI Viewing Backup Schedules To view the list of current schedules: Click the SmartSYNC icon at the top of the window. Click the Schedule List icon at the bottom of the window. The list of all backup schedules appears. Changing a Scheduled Backup To change the scheduled backup: Click the SmartSYNC icon at the top of the window.
Page 214: Restoring Backed-Up Files
VessRAID 1000f, 1000i, 1000s Series Product Manual Click the Delete button. Click the Yes button in the confirmation box. Restoring Backed-up Files You can also choose to restore the files to their original location on your PC or an alternative location. The original file structure is maintained during backup and restoration.
Page 215: Saving The Backup Event Log
Chapter 5: SmartNAVI Click the Event Log icon at the bottom of the window. Optional. Set the Event Filter dropdown menu to display: • All events • Information events only • Error events only Optional. Click the arrow on the Date/Time header to reverse the chronological order.
Page 216: Managing Share Folders
VessRAID 1000f, 1000i, 1000s Series Product Manual Managing Share Folders This category includes the following topics: • Creating a Share Folder (page 196) • Opening a Share Folder (page 196) • Viewing a List of Share Folders (page 196) • Changing Share Folder Permissions (page 197) •...
Page 217: Changing Share Folder Permissions
Chapter 5: SmartNAVI The list of share folders displays. Changing Share Folder Permissions The Admin user always has read and write permission. All other users have read- only permission by default. To change permissions: Click the Share Folder icon at the top of the window. Click the Share Folder Permission icon at the bottom of the window.
Page 218: Mounting A Share Folder / Creating A Network Drive
VessRAID 1000f, 1000i, 1000s Series Product Manual Click the share folder you want to delete. Click the OK button. Click the Yes button in the first confirmation box. Type Yes then click the OK button in the second confirmation box. Mounting a Share Folder / Creating a Network Drive To mount a share folder (Linux) or create a network drive (Windows):...
Page 219: Managing Users And Groups
Chapter 5: SmartNAVI Managing Users and Groups This category includes the following topics: • Creating a User (page 199) • Changing User Passwords (page 199) • Changing User Permissions (page 200) • Viewing a List of Users (page 200) • Deleting a User (page 200) •...
Page 220: Changing User Permissions
VessRAID 1000f, 1000i, 1000s Series Product Manual Administrator user only, type the old password in the field provided. Type the new password in the field provided. Retype the password in the Confirm field. Click the OK button. Changing User Permissions The Administrator user always has read and write permission.
Page 221: Creating A Group
Chapter 5: SmartNAVI Creating a Group To create a Group: Click the User Management icon at the top of the screen. Click the Create New Group icon at the bottom of the screen. Type a Group Name in the field provided. Up to 16 characters, A-Z, 0-9, and _, first character must be a letter.
Page 222: Deleting Members From A Group
VessRAID 1000f, 1000i, 1000s Series Product Manual Deleting Members from a Group Note Deleting a User from a Group does not delete the User from the System. To delete Users from a Group: Click the User Management icon at the top of the screen. Click the Modify Group Member icon at the bottom of the screen.
Page 223: Nas Management
Chapter 5: SmartNAVI NAS Management This category includes the following topics: • Restarting the Subsystem (page 203) • Powering Off the Subsystem (page 203) • IShutting Down the Subsystem (page 204) Restarting the Subsystem To restart the subsystem: Click the NAS Management icon at the top of the screen. The Shutdown icon at the bottom of the screen is automatically selected.
Page 224: Shutting Down The Subsystem
VessRAID 1000f, 1000i, 1000s Series Product Manual See “Powering On a NAS Device” on page 187. Important If you have a JBOD expansion, always power off the RAID subsystem first. Then power off the JBOD expansion units. To power off the subsystem: Click the NAS Management icon at the top of the screen.
Page 225 Chapter 5: SmartNAVI When the controller shuts down, your SmartNAVI connection is lost. Wait for no less than two minutes. Manually turn off the power supply switch (both switches with redundant power supplies) on the back of the subsystem. Caution After you power off the subsystem, wait at least 10 seconds before you power on the subsystem again.
Page 226: Managing Raid Volumes
VessRAID 1000f, 1000i, 1000s Series Product Manual Managing RAID Volumes This category includes the following topics: • Creating a RAID Volume (page 206) • Viewing a List of RAID Volumes (page 206) • Managing Backups (page 190) Creating a RAID Volume RAID Volumes are logical drives with the NAS feature enabled on the VessRAID subsystem.
Page 227: Chapter 6: Management With The Clu
Chapter 6: Management with the CLU This chapter covers the following topics: • Initial Connection (page 208) • Running Quick Setup (page 212) • Managing the Subsystem (page 213) • Managing the Controller (page 217) • Managing the Enclosure (page 221) •...
Page 228: Initial Connection
VessRAID 1000f, 1000i, 1000s Product Manual Initial Connection Making an initial connection includes the following functions: • Making a Serial Connection (below) • Making a Telnet Connection (page 209) • Logging In (page 209) • Accessing Online Help (page 211) •...
Page 229: Making A Telnet Connection
Chapter 6: Management with the CLU Making a Telnet Connection A Telnet connection requires a network connection between the Host PC and VessRAID controller’s Management (Ethernet) port. Figure 2. Management port on the controller Management port To start the telnet program: Go to the command line prompt (Windows) or click the terminal icon (Linux).
Page 230 VessRAID 1000f, 1000i, 1000s Product Manual Figure 3. CLU main menu Quick Setup – A sequence of four steps to setup System Date & Time, Management Port, and RAID Configuration. Subsystem Management – View controller information, lock/unlock the controller, set date and time, and monitor the enclosure. Physical Drive Management –...
Page 231: Accessing Online Help
Chapter 6: Management with the CLU iSCSI Management – iSCSI Node settings and statistics, Port and Portal information, Session management, iSNS Options, CHAPs, and Ping function. SAS Management – SAS Port information, settings, status, and statistics; SAS Initiators. Background Activity – Settings for Media Patrol, Auto Rebuild, Rebuild, Migration, PDM, Transition, Synchronization, Initialization, Redundancy Check rate, and thresholds.
Page 232: Running Quick Setup
VessRAID 1000f, 1000i, 1000s Product Manual Running Quick Setup Quick Setup is discussed under “Setting up with the CLU” on page 45.
Page 233: Managing The Subsystem
Chapter 6: Management with the CLU Managing the Subsystem Subsystem Management includes the following functions: • Setting an Alias for the Subsystem (page 213) • Running Media Patrol (page 213) • Locking or Unlocking the Subsystem (page 213) • Setting Subsystem Date and Time (page 214) •...
Page 234: Setting Subsystem Date And Time
VessRAID 1000f, 1000i, 1000s Product Manual Highlight Lock Management and press Enter. In the Lock Time field, type a lock time in minutes. 1440 minutes = 24 hours Highlight Lock and press Enter. Resetting the Lock To reset the lock with a new time: From the Main Menu, highlight Subsystem Management and press Enter.
Page 235: Setting The Subsystem Time Zone
Chapter 6: Management with the CLU Setting the Subsystem Time Zone This feature enables you to specify the time zone for the geographic location of the VessRAID subsystem. To set the time zone for this subsystem: From the Main Menu, highlight Subsystem Management and press Enter. Highlight Modify System Time Zone and press Enter.
Page 236: Synchronizing The Subsystem Ntp Manually
VessRAID 1000f, 1000i, 1000s Product Manual • Highlight Week and press the spacebar to toggle through First, Second, Third, Forth, and Last. • Highlight Day and press the spacebar to toggle though the days of the week. Press Ctrl-A to save your settings. 10.
Page 237: Managing The Controller
Chapter 6: Management with the CLU Managing the Controller Controller Management includes the following functions: • Viewing Controller Information (page 217) • Clearing an Orphan Watermark (page 217) • Making Controller Settings (page 217) • Locating the Controller (page 219) Viewing Controller Information Controller Management includes information, settings and statistics.
Page 238 VessRAID 1000f, 1000i, 1000s Product Manual Highlight the controller you want and press Enter. Highlight Controller Settings and press Enter. Make the following settings as required: • Type and alias into the Alias field. Maximum of 48 characters. Use letters, numbers, space between words and underscore.
Page 239: Locating The Controller
Chapter 6: Management with the CLU 2 parks the read/write heads and lowers rotation speed after the specified period of HDD Standby Time. 3 parks the read/write heads, lowers rotation speed, and spins down after the specified period of HDD Stopped Time. •...
Page 240 VessRAID 1000f, 1000i, 1000s Product Manual Figure 4. Controller Status LED Controller Status...
Page 241: Managing The Enclosure
Chapter 6: Management with the CLU Managing the Enclosure Enclosure Management includes the following functions: • Viewing Enclosure Information (page 221) • Viewing Power Supply Status (page 221) • Locating a Power Supply (page 222) • Viewing Cooling Unit Status (page 222) •...
Page 242: Locating A Power Supply
VessRAID 1000f, 1000i, 1000s Product Manual Locating a Power Supply To locate a power supply: From the Main Menu, highlight Subsystem Management and press Enter. Highlight Enclosure Management and press Enter. Highlight Power Supplies and press Enter. Highlight Locate Power Supply and press Enter. The LED on the selected power supply blinks for one minute.
Page 243: Setting Temperature Thresholds
Chapter 6: Management with the CLU Setting Temperature Thresholds To change temperature thresholds: From the Main Menu, highlight Subsystem Management and press Enter. Highlight Enclosure Management and press Enter. Highlight Enclosure Settings and press Enter. Highlight the Temperature Warning threshold you want to change. Press the backspace key to erase the current value.
Page 244: Reconditioning A Battery
VessRAID 1000f, 1000i, 1000s Product Manual controller before reconditioning is finished, the battery is charged to 100%, then reconditioning starts again. Reconditioning a Battery To recondition the subsystem battery: From the Main Menu, highlight Subsystem Management and press Enter. Highlight Enclosure Management and press Enter. Highlight Batteries and press Enter.
Page 245: Viewing Enclosure Topology
Chapter 6: Management with the CLU Figure 5. Disk Status LED Disk Status Plus carrier Disk Status Original carrier Figure 6. VessRAID enclosure LEDs USB 1 Dirty Cache USB 2 Controller Status Fan 2 Fan 1 Battery Viewing Enclosure Topology Enclosure topology refers to the manner in which the data paths among the enclosures are connected: •...
Page 246: Managing Physical Drives
VessRAID 1000f, 1000i, 1000s Product Manual Managing Physical Drives Physical Drive Management includes the following functions: • Making Global Physical Drive Settings (page 226) • Setting an Alias (page 227) • Viewing Advanced Information (page 227) • Viewing Physical Drive Statistics (page 227) •...
Page 247: Setting An Alias
Chapter 6: Management with the CLU Setting an Alias An alias is optional. To set an Alias for a physical drive: From the Main Menu, highlight Physical Drive Management and press Enter. Highlight the physical drive of your choice and press Enter. Type an alias into the Alias field.
Page 248: Forcing A Physical Drive Offline Or Online
VessRAID 1000f, 1000i, 1000s Product Manual After you clear a PFA error, watch for another PFA error to appear. If it does, replace the physical drive. Forcing a Physical Drive Offline or Online This function enables you to force an: •...
Page 249 Chapter 6: Management with the CLU Figure 7. Disk Status LED Disk Status Plus carrier Disk Status Original carrier...
Page 250: Managing Disk Arrays
VessRAID 1000f, 1000i, 1000s Product Manual Managing Disk Arrays Disk Array Management includes the following functions: • Creating a Disk Array (page 230) • Deleting a Disk Array (page 234) • Viewing Disk Array Information (page 234) • Setting an Alias for a Disk Array (page 235) •...
Page 251: Creating A Disk Array - Automatic
Chapter 6: Management with the CLU Creating a Disk Array – Automatic To create a disk array using the Automatic feature: From the Main Menu, highlight Disk Array Management and press Enter. Highlight Create New Array and press Enter. Highlight Configuration Method and press the spacebar to toggle to Automatic.
Page 252: Creating A Disk Array - Express
VessRAID 1000f, 1000i, 1000s Product Manual Creating a Disk Array – Express To create a disk array using the Express feature: From the Main Menu, highlight Disk Array Management and press Enter. Highlight Create New Array and press Enter. Highlight Configuration Method and press the spacebar to toggle to Express. Highlight Configuration Method and press to spacebar to choose each of the following characteristics for your disk array: •...
Page 253: Creating A Disk Array - Advanced
Chapter 6: Management with the CLU Creating a Disk Array – Advanced For more information on the choices below, see “Chapter 9: Technology Background” on page 329. To create a disk array: From the Main Menu, highlight Disk Array Management and press Enter. Highlight Create New Array and press Enter.
Page 254: Deleting A Disk Array
VessRAID 1000f, 1000i, 1000s Product Manual • Highlight Read Policy and press the spacebar to toggle read cache policy though ReadCache, ReadAhead, and NoCache. 14. Highlight Save Logical Drive and press Enter. 15. Review logical drive(s) you are about to create for your new array. Then do one of the following actions: •...
Page 255: Setting An Alias For A Disk Array
Chapter 6: Management with the CLU • OK – The normal state of a disk array. For RAID Levels other than RAID 0 (Striping), the disk array has full redundancy. • Synchronizing – When you first create a disk array, the disk array synchronizes.
Page 256: Enabling Media Patrol On A Disk Array
VessRAID 1000f, 1000i, 1000s Product Manual Enabling Media Patrol on a Disk Array Media Patrol checks the magnetic media on physical drives. To enable or disable Media Patrol: From the Main Menu, highlight Disk Array Management and press Enter. Highlight the disk array you want and press Enter. Highlight Media Patrol and press the spacebar to toggle between Enable and Disable.
Page 257: Migrating A Disk Array
Chapter 6: Management with the CLU The available drives are either HDD or SSD, depending on the type of drives in the array. Highlight Start and press Enter. Migrating a Disk Array In order to migrate RAID level, you may have to add physical drives. For more information, see “RAID Level Migration”...
Page 258: Running Pdm
VessRAID 1000f, 1000i, 1000s Product Manual The screen jumps to Disk Arrays Summary. Running PDM Be sure PDM must be enabled. See “Enabling PDM on a Disk Array” on page 236. To run Predictive Data Migration on a disk array: From the Main Menu, highlight Disk Array Management and press Enter.
Page 259: Creating A Logical Drive
Chapter 6: Management with the CLU To locate a disk array: From the Main Menu, highlight Disk Array Management and press Enter. Highlight the disk array you want and press Enter. Highlight Locate Disk Array and press Enter. The disk status LEDs for the physical drives in the disk array blink for one minute.
Page 260: Deleting A Logical Drive
VessRAID 1000f, 1000i, 1000s Product Manual • Capacity – Maximum capacity shown. Enter a smaller capacity if desired. Highlight the following parameters and press the spacebar to toggle though the available choices: • Stripe size – Press the spacebar to choose: 64 KB, 128 KB, 256 KB, 512 KB, or 1 MB •...
Page 261: Managing Spare Drives
Chapter 6: Management with the CLU Managing Spare Drives Spare Drive Management includes the following functions: • Viewing a list of Spare Drives (page 241) • Creating a Spare Drive (page 241) • Making Spare Drive Settings (page 242) • Running Spare Check (page 242) •...
Page 262: Making Spare Drive Settings
VessRAID 1000f, 1000i, 1000s Product Manual Highlight Spare Type and press the spacebar to toggle between Dedicated and Global. Dedicated means this spare drive can only be used with the specified disk arrays. Global means this spare drive can be used by any disk array. If you chose Dedicated, highlight Dedicated to Arrays and press the backspace key to erase the current value, then type the new value.
Page 263: Deleting A Spare Drive
Chapter 6: Management with the CLU Deleting a Spare Drive Caution If the spare drive you delete is the only spare, the controller will not rebuild a critical array until you provide a new spare drive. To delete a spare drive: From the Main Menu, highlight Spare Drive Management and press Enter.
Page 264: Managing Logical Drives
VessRAID 1000f, 1000i, 1000s Product Manual Managing Logical Drives Logical drive management includes: • Viewing Logical Drive Information (page 244) • Making Logical Drive Settings (page 244) • Initializing a Logical Drive (page 245) • Running Redundancy Check (page 245) •...
Page 265: Initializing A Logical Drive
Chapter 6: Management with the CLU Initializing a Logical Drive This function sets all data bits in the logical drive to zero. Caution When you initialize a logical drive, you delete all the data it contains. Back up all important data before initializing a logical drive.
Page 266: Locating A Logical Drive
VessRAID 1000f, 1000i, 1000s Product Manual To change a parameter, highlight it and press the backspace toggle between Yes and No. Highlight Start and press Enter. If necessary, you can pause and resume or stop and restart the Redundancy Check. You can use the logical drive while Redundancy Check is running. Locating a Logical Drive This feature helps you identify the physical drives assigned to the logical drive you are working with in the CLU.
Page 267: Creating A Lun Clone
Chapter 6: Management with the CLU Creating a LUN Clone A LUN clone is an exact copy of the original LUN or logical drive, including all the data it contains, at one point in time. Use a LUN clone as a backup or to migrate a LUN from one system to another.
Page 268: Managing The Network Connection
VessRAID 1000f, 1000i, 1000s Product Manual Managing the Network Connection The network connection deals with the VessRAID’s Management Port. • Making Management Port Settings (below) • Making iSCSI Port Settings (page 249) • Creating a Link Aggregation Entry (page 249) •...
Page 269: Making Iscsi Port Settings
Chapter 6: Management with the CLU Wake on LAN must be enabled to power off and power on the VessRAID NAS from SmartNAVI. See “Powering On a NAS Device” on page 187. Press Ctrl-A to save your settings. Making iSCSI Port Settings VessRAID iSCSI models have four iSCSI ports.
Page 270: Viewing Link Aggregation Entries
VessRAID 1000f, 1000i, 1000s Product Manual To create a link aggregation entry: From the Main Menu, highlight Network Management and press Enter. Highlight Link Aggregation and press Enter. Highlight Create New Link Aggregation Entry and press Enter. Highlight Trunk ID and type a value. Use the numbers 1 through 32.
Page 271: Managing Fibre Channel Connections
Chapter 6: Management with the CLU Managing Fibre Channel Connections The Fibre Channel Management option appears only with VessRAID Fibre Channel models. Fibre Channel Management includes the following functions: • Viewing Node Information (page 251) • Viewing Fibre Channel Logged-in Devices (page 251) •...
Page 272: Viewing Sfp Information
VessRAID 1000f, 1000i, 1000s Product Manual • Configured Topology – NL-Port (Arbitrated Loop), N-Port (Point to Point) or Automatic selection Highlight Hard ALPA and press the backspace key to erase the current value, then type the new value. The range is 0 to 255. 255 disables this feature. Press Ctrl-A to save your settings.
Page 273 Chapter 6: Management with the CLU Highlight Fibre Channel Ports and press Enter. Highlight the port you want and press Enter. Highlight Fibre Channel Port Statistics and press Enter. This screen displays statistics for this port. There are no user settings on this screen.
Page 274: Viewing Fibre Channel Initiators
VessRAID 1000f, 1000i, 1000s Product Manual LIP, LPB, and LPE are primitive sequences used in the Arbitrated Loop topology for initializing the loop and enabling or disabling an L_Port. • InvalidWordSentCount – Number of invalid words sent since last reset. •...
Page 275: Managing Iscsi Connections
Chapter 6: Management with the CLU Managing iSCSI Connections iSCSI connections deal with the VessRAID’s four host data ports. • Viewing iSCSI Node Information (below) • Making iSCSI Node Settings (below) • Viewing iSCSI Target Ports (page 256) • Viewing iSCSI Target Port Statistics (page 257) •...
Page 276: Viewing Iscsi Target Ports
VessRAID 1000f, 1000i, 1000s Product Manual Highlight, press the backspace key to erase the current value, and type a new value for each of the following items: • Node Name – An iSCSI node is identified by its name. • Node Alias –...
Page 277: Viewing Iscsi Target Port Statistics
Chapter 6: Management with the CLU The screen displays the following information: • Controller ID – 1 • Port ID – 1, 2, 3, or 4 • Max Receive Data Segment Length – 8 KB is the default • Number of Active Sessions – Number of sessions logged into this port •...
Page 278: Viewing Iscsi Sessions
VessRAID 1000f, 1000i, 1000s Product Manual Viewing iSCSI Sessions To view a list of the current iSCSI sessions: From the Main Menu, highlight iSCSI Management and press Enter. Highlight iSCSI Sessions and press Enter. The screen displays the following information: •...
Page 279: Working With Iscsi Chaps
Chapter 6: Management with the CLU Highlight, press the backspace key to erase the current value, and type a value for each of the following items: • iSNS Server IP address • iSNS Server Port number (3205 for most applications) Press Ctrl-A to save your settings.
Page 280 VessRAID 1000f, 1000i, 1000s Product Manual Viewing CHAPs To view a list of current CHAPs: From the Main Menu, highlight iSCSI Management and press Enter. Highlight iSCSI CHAPs and press Enter. The screen displays a CHAP list with the following information: •...
Page 281: Using Iscsi Ping
Chapter 6: Management with the CLU Deleting CHAPs To delete a CHAP: From the Main Menu, highlight iSCSI Management and press Enter. Highlight iSCSI CHAPs and press Enter. Highlight the CHAP you want to delete and press the spacebar to mark it. Highlight Delete Marked Entries and press Enter.
Page 282: Managing Sas Connections
VessRAID 1000f, 1000i, 1000s Product Manual Managing SAS Connections SAS connections deal with the VessRAID’s two host data ports. • Viewing SAS Port Information (page 262) • Making SAS Port Settings (page 262) • Viewing SAS Port Statistics (page 263) •...
Page 283: Viewing Sas Port Statistics
Chapter 6: Management with the CLU Viewing SAS Port Statistics There are two SAS data ports on the controller. To view information about the SAS ports: From the Main Menu, highlight SAS Management and press Enter. Highlight SAS Ports and press Enter. Highlight the port you want to see and press Enter.
Page 284: Managing Background Activity
VessRAID 1000f, 1000i, 1000s Product Manual Managing Background Activity Background activity refers to any of several functions that take place in the background while normal operation of the VessRAID continues. Background activities work in conjunction with disk arrays and logical drives. See “Managing Disk Arrays”...
Page 285 Chapter 6: Management with the CLU Highlight following and press the spacebar to toggle through Low, Medium, and High rates: • Rebuild – Checks the data integrity on disk arrays • Migration – Change RAID level or add physical dries to disk arrays •...
Page 286: Working With The Event Viewer
VessRAID 1000f, 1000i, 1000s Product Manual Working with the Event Viewer Working with the Event Viewer includes the following functions: • Event Severity (page 266) • Viewing Runtime Events (page 266) • Clearing Runtime Events (page 267) • Viewing NVRAM Events (page 267) •...
Page 287: Clearing Runtime Events
Chapter 6: Management with the CLU Clearing Runtime Events To clear the Runtime Event log: From the Main Menu, highlight Event Viewer and press Enter. Highlight Clear Runtime Event Log and press Enter. Press Y to confirm. Viewing NVRAM Events NVRAM events refer to the 63 most important events over multiple subsystem startups.
Page 288: Working With Lun Mapping
VessRAID 1000f, 1000i, 1000s Product Manual Working with LUN Mapping LUN Mapping includes the following functions: • Viewing a List of Initiators (page 268) • Enabling LUN Mapping (page 268) • Creating an Initiator (page 268) • Mapping a LUN to an Initiator (page 269) •...
Page 289: Mapping A Lun To An Initiator
Chapter 6: Management with the CLU Type the name of the initiator. An iSCSI initiator name is the iSCSI name of the initiator device and is composed of a single text string. Obtain the initiator name from the initiator utility on your host system. Note that the initiator name you input must match exactly in order for the connection to work.
Page 290: Managing Ups Units
VessRAID 1000f, 1000i, 1000s Product Manual Managing UPS Units Uninterruptible Power Supply (UPS) Management includes the following functions: • Viewing a List of UPS Units (below) • Making UPS Settings (page 271) • Viewing UPS Information (page 272) Viewing a List of UPS Units To view a list of UPS units supporting the VessRAID: From the Main Menu, highlight Additional Info and Management and press Enter.
Page 291: Making Ups Settings
Chapter 6: Management with the CLU Making UPS Settings These settings control how the VessRAID subsystem detects the UPS unit and responds to data reported by the UPS unit. To make UPS settings: From the Main Menu, highlight Additional Info and Management and press Enter.
Page 292: Viewing Ups Information
VessRAID 1000f, 1000i, 1000s Product Manual Detection Setting must be set to Auto. If a UPS is detected, the setting changes to Enable. To specify UPS units by DNS name, ask your IT administrator to add the DNS names to the DNS server, before you make UPS settings. Viewing UPS Information To view information about a specific UPS unit: From the Main Menu, highlight Additional Info and Management and press...
Page 293: Managing Users
Chapter 6: Management with the CLU Managing Users User Management includes the following functions: • Viewing User Information (page 273) • Creating a User (page 273) • Changing a User’s Password (page 274) • Changing a User’s Display Name and Email Address (page 274) •...
Page 294: Changing A User's Password
VessRAID 1000f, 1000i, 1000s Product Manual List of User Privileges • View – Allows the user to see all status and settings but not to make any changes • Maintenance – Allows the user to perform maintenance tasks including Rebuilding, PDM, Media Patrol, and Redundancy Check •...
Page 295: Changing A User's Privilege And Status
Chapter 6: Management with the CLU Press Ctrl-A to save the settings. Changing a User’s Privilege and Status No user can change their own privilege or status. To change another user’s privilege or status. Log in as the Administrator or a Super user. From the Main Menu, highlight Additional Info and Management and press Enter.
Page 296: Working With Software Management
VessRAID 1000f, 1000i, 1000s Product Manual Working with Software Management Software Management includes the following functions: • Making Email Settings (page 276) • Making SLP Settings (page 277) • Making Web Server Settings (page 277) • Making Telnet Settings (page 278) •...
Page 297: Making Slp Settings
Chapter 6: Management with the CLU Making SLP Settings By default, SLP service is set to Automatic and its normal status is Started. To make SLP service settings: From the Main Menu, highlight Additional Info and Management and press Enter. Highlight Software Management and press Enter.
Page 298: Making Telnet Settings
VessRAID 1000f, 1000i, 1000s Product Manual Making Telnet Settings By default, Telnet service is set to Automatic and its normal status is Started. To make Telnet service settings: From the Main Menu, highlight Additional Info and Management and press Enter. Highlight Software Management and press Enter.
Page 299: Managing Snmp Trap Sinks
Chapter 6: Management with the CLU Press Ctrl-A to save your settings. To start, stop or restart the SNMP service, highlight Start, Stop, or Restart and press Enter. Managing SNMP Trap Sinks Creating a SNMP trap sink To create a trap sink: From the Main Menu, highlight Additional Info and Management and press Enter.
Page 300: Making Netsend Settings
VessRAID 1000f, 1000i, 1000s Product Manual Making Netsend Settings By default, Netsend service is set to Manual and its normal status is Stopped. To make Netsend service settings: From the Main Menu, highlight Additional Info and Management and press Enter. Highlight Software Management and press Enter.
Page 301 Chapter 6: Management with the CLU Highlight Software Management and press Enter. Highlight the recipient whose settings you want to change and press Enter. Type the recipient’s IP address into the field provided. Highlight Message Event Severity Filter and press the spacebar to change severity levels.
Page 302: Flashing Through Tftp
VessRAID 1000f, 1000i, 1000s Product Manual Flashing through TFTP See “Chapter 8: Maintenance” on page 313 for instructions. Viewing Flash Image Information Flash image information refers to the package of firmware components running on your VessRAID controller, including: • Component name •...
Page 303: Restoring Factory Defaults
Chapter 6: Management with the CLU Restoring Factory Defaults This function restores the factory default settings to the firmware and software items you select. Caution Use this function with care. Do not restore to default settings for any item unless you are sure this action is needed. To restore factory default settings: From the Main Menu, highlight Additional Info and Management and press Enter.
Page 304: Shutting Down The Subsystem
VessRAID 1000f, 1000i, 1000s Product Manual Shutting Down the Subsystem There are two methods for shutting down the subsystem, depending on your connection. Choose the applicable procedure: • Shutting Down the VessRAID – Telnet Connection (page 284) • Powering Off the VessRAID – Telnet Connection (page 285) •...
Page 305: Powering Off The Vessraid - Telnet Connection
Chapter 6: Management with the CLU Turn off both power supply switches when the following this message appears: Shutdown complete. It is now safe to power off the subsystem. Powering Off the VessRAID – Telnet Connection This option enables you to start the VessRAID NAS from SmartNAVI. The Wake on LAN option must be enabled.
Page 306: Powering Off The Vessraid - Serial Connection
VessRAID 1000f, 1000i, 1000s Product Manual Highlight Option and press the spacebar to display Shutdown. Highlight Submit and press Enter. A warning message appears. Press Y to continue. When you see the following message: Shutdown complete. It is now safe to power off the subsystem. Manually turn off the power supply switch (both switches with redundant power supplies) on the back of the subsystem.
Page 307: Starting Up After Shutdown
Chapter 6: Management with the CLU Starting Up After Shutdown There are two methods for shutting down the subsystem. Choose one: • Starting up the VessRAID – Telnet Connection (page 287) • Starting up the VessRAID – Serial Connection (page 287) Important If you have a JBOD expansion, always power on the JBOD expansion units first.
Page 308: Restarting The Subsystem
VessRAID 1000f, 1000i, 1000s Product Manual Restarting the Subsystem There are two methods for shutting down the subsystem, depending on your connection. Choose the applicable procedure: • Restarting the Subsystem (page 288) • Restarting VessRAID – Serial Connection (page 288) Note If you have a JBOD expansion, you are not required to restart the JBOD expansion units when you restart the RAID subsystem.
Page 309 Chapter 6: Management with the CLU Highlight Submit and press Enter. A warning message appears. Press Y to continue. The screen will display shutdown and startup functions. When the Login: prompt appears, log into the CLU again.
Page 310: Making Buzzer Settings
VessRAID 1000f, 1000i, 1000s Product Manual Making Buzzer Settings This function enables the buzzer on the controller. When you first power-up the VessRAID, it beeps twice to show normal operation. To change buzzer settings: From the Main Menu, highlight Buzzer and press Enter. A list of Controllers appears with the current buzzer setting and status.
Page 311: Chapter 7: Management With The Lcd Panel
Chapter 7: Management with the LCD Panel This chapter covers the following topics: • Using the LCD Panel (below) • Perusing the Interface (page 292) • Managing the Network Connection (page 295) • Managing the Controller (page 297) • Managing Enclosures (page 298) •...
Page 312: Perusing The Interface
VessRAID 1000f, 1000i, 1000s Product Manual Perusing the Interface • Making Mode Settings (page 292) • Simple Mode (page 292) • Advanced Mode (page 293) • Limitations (page 293) • Viewing Events (page 293) Making Mode Settings The LCD panel has two modes, Simple and Advanced. Simple is the default setting.
Page 313: Advanced Mode
Perusing the Interface Advanced Mode Advanced Mode enables you to perform the Simple Mode functions, plus: • View Enclosure – View overall enclosure status. Also view individual status of temperature, fan, power supply, and voltage • Physical Drive Management – View PD ID, model, interface, capacity, location (enclosure and slot number), configuration (array and sequence number), firmware version, status;...
Page 314 VessRAID 1000f, 1000i, 1000s Product Manual To view events: Press the button until the display says View Events. Press the button and the display the first critical event. • Press the button to display more information about the event. • Press the button to scroll through any additional events.
Page 315: Managing The Network Connection
Managing the Network Connection Managing the Network Connection The network connection deals with the VessRAID’s Management Port. • Making Management Port Settings (below) Making Management Port Settings Manual IP Settings To make Management Port settings manually: Press the button until the display says Management Port. Press the button and the display says Link Status Up.
Page 316 VessRAID 1000f, 1000i, 1000s Product Manual Automatic IP Settings To make Management Port settings automatically: Press the button until the display says Management Port. Press the button and the display says Link Status Up. If it says Link Status Down, reconnect to the network before preceding. Press the button and the display says DHCP Disable.
Page 317: Managing The Controller
Managing the Controller Managing the Controller The RAID controller is the heart of the VessRAID subsystem. To view Controller statistics or to make Controller settings, see “Managing the Controller” on page 135 (WebPAM PROe) or page 217 (CLU). Viewing Controller Information To view information about the controller: Press the button until the display says View Controller.
Page 318: Managing Enclosures
VessRAID 1000f, 1000i, 1000s Product Manual Managing Enclosures The LCD panel provides information on the main VessRAID subsystem or Head Unit only. For a JBOD expansion unit and other Enclosure functions, see “Managing Enclosures” on page 139 (WebPAM PROe) or page 221 (CLU). Viewing the Enclosure This function requires the LCD to be in Advanced mode.
Page 319: Managing Physical Drives
Managing Physical Drives Managing Physical Drives These functions require the LCD panel to be in Advanced mode. See page 292. Managing physical drives with the LCD includes: • Viewing Physical Drive Information (page 299) • Locating a Physical Drive (page 299) For other physical drive functions, see “Managing Physical Drives”...
Page 320: Managing Disk Arrays
VessRAID 1000f, 1000i, 1000s Product Manual Press the button. The disk status LED for the physical drive blinks for one minute. See Figure 2. Figure 2. Disk Status LED Disk Status Plus carrier Disk Status Original carrier Managing Disk Arrays Disk Array Management in the LCD includes the following functions: •...
Page 321: Creating A Disk Array - Automatic
Managing Disk Arrays Creating a Disk Array – Automatic The Disk Array Automatic Creation option enables you to create a new disk array following a default set of parameters. One logical drive will be made automatically when you create the disk array. If you have multiple enclosures, a separate disk array and logical drive set will be created for each enclosure.
Page 322 VessRAID 1000f, 1000i, 1000s Product Manual Press the button until the display says Advanced Configure. Press the button and the display says Disk Array Create. Press the button again and the display says Physical Drive Select. Press the button again to display the available physical drives by number.
Page 323 Managing Disk Arrays 10. Press the button until the display shows the sector size you want. The display shows the default read policy. The choices are ReadCache, ReadAhead and None. 11. Press the button until the display shows the read policy you want. 12.
Page 324: Deleting A Disk Array
VessRAID 1000f, 1000i, 1000s Product Manual Deleting a Disk Array Caution When you delete a disk array, you delete all the logical drives and the data they contain. Back up all important data before deleting a disk array. To delete a disk array: Press the button until the display says Array Configure.
Page 325: Locating A Disk Array
Managing Disk Arrays * Press the button to view physical drive or logical drive information from this point. Disk Array Status • OK – The normal state of a disk array. For RAID Levels other than RAID 0 (Striping), the disk array has full redundancy. •...
Page 326: Creating A Logical Drive
VessRAID 1000f, 1000i, 1000s Product Manual Figure 3. Disk Status LED Disk Status Plus carrier Disk Status Original carrier Creating a Logical Drive You can create logical drives on existing disk arrays if there is available space in the array. For more information on the choices below, see “Chapter 9: Technology Background”...
Page 327: Deleting A Logical Drive
Managing Disk Arrays 11. Press the button until the display shows the stripe size you want. 12. Press the button to choose the stripe size shown on the screen. The display shows the default sector size. The choices are 512 B; 1 KB, 2 KB, and 4 KB 13.
Page 328: Viewing Logical Drive Information
VessRAID 1000f, 1000i, 1000s Product Manual 10. Press the button again to confirm. The chosen logical drive is deleted. Viewing Logical Drive Information This function requires the LCD to be in Advanced mode. See page 292. To view logical drive information: Press the button until the display says Logical Disk Management.
Page 329: Locating A A Logical Drive
Managing Disk Arrays • Transport Ready – This function is not supported in the LCD panel. See “Preparing a Disk Array for Transport” on page 166 (WebPAM PROe) or page 236 (CLU). Locating a a Logical Drive This function requires the LCD to be in Advanced mode. See page 292. This feature helps you identify the physical drives assigned to the logical drive.
Page 330: Managing Spare Drives
VessRAID 1000f, 1000i, 1000s Product Manual Managing Spare Drives Spare Drive Management on the LCD includes: • Viewing Spare Drive Information (page 310) • Creating a Spare Drive (page 310) • Deleting a Spare Drive (page 311) • Locating a Spare Drive (page 311) For other spare drive functions, see “Managing Spare Drives”...
Page 331: Deleting A Spare Drive
Managing Spare Drives Press the button and the display says Auto Configure. Press the button until the display says Advanced Configure. Press the button until the display says Spare Drive Create. Press the button again to display a list of unconfigured physical drives. Press the button to move through the list.
Page 332 VessRAID 1000f, 1000i, 1000s Product Manual Press the button choose a spare drive. Press the button until the display says Locate Spare Drive. Press the button. The disk status LED for the physical drive blinks for one minute. See Figure 5. Figure 5.
Page 333: Chapter 8: Maintenance
Chapter 8: Maintenance This chapter covers the following topics: • Updating the Firmware in WebPAM PROe (below) • Updating the Firmware in the CLU (page 317) • Replacing a Power Supply (page 319) • Replacing a RAID Controller (page 320) •...
Page 334: Updating Firmware From Tftp Server
VessRAID 1000f, 1000i, 1000s Product Manual Updating Firmware from TFTP Server To update the firmware from a TFTP server: Click the Subsystem icon in Tree View. Click the Administrative Tools icon. Click the Software Management icon. Click the Firmware Update tab. Do one of the following actions: •...
Page 335: Restarting The Subsystem
Chapter 8: Maintenance Click the Software Management icon. Click the Firmware Update tab. Do one of the following actions: • Click the Download Flash File from Local File through HTTP option, then click the Next button. • From the Firmware Update tab dropdown menu, choose Download from Local File.
Page 336 VessRAID 1000f, 1000i, 1000s Product Manual A Shutdown or Restart tab appears. On the Shutdown or Restart tab, choose Restart from the dropdown menu. Click the Submit button. In the warning box, click the OK button. In the confirmation box, type the word confirm in the field provided. Click the OK button.
Page 337: Updating The Firmware In The Clu
Chapter 8: Maintenance Updating the Firmware in the CLU A firmware update consists of the following actions: • Downloading the Firmware Image File (page 317) • Updating the Firmware (page 317) • Restarting Subsystem over a Telnet Connection (page 317) •...
Page 338: Restarting Subsystem Over A Serial Connection
VessRAID 1000f, 1000i, 1000s Product Manual To restart the VessRAID subsystem on a Telnet connection: From the Main Menu, highlight Additional Info and Management, and press Enter. Highlight Shutdown or Restart and press Enter. Press the spacebar to display Restart then press Enter. A warning message appears.
Page 339: Replacing A Power Supply
Chapter 8: Maintenance Replacing a Power Supply VessRAID 1700 Series The power supply on the VessRAID 1700i/s models is not replaceable onsite. If you need to replace the power supply, contact Technical Support and make arrangements to return the subsystem to Promise for service. See page 411. VessRAID 1800 Series The redundant power supplies on the VessRAID 1800f/i/s models are designed as field-replaceable units.
Page 340: Replacing A Raid Controller
VessRAID 1000f, 1000i, 1000s Product Manual Replacing a RAID Controller The RAID controller monitors and manages the logical drives. When the controller is replaced, all of your logical drive data and configurations remain intact because this logical drive information is stored on the disk drives. RAID controller failure is rare.
Page 341: Replacing A Cooling Fan
Chapter 8: Maintenance If it does not have these items, transfer them from the old RAID controller. See page 324 and page 326 for more information. Carefully slide the new RAID controller into the enclosure. Swing the latch to the left and secure it with the thumbscrew. Reconnect the FC, iSCSI, SAS, Ethernet, serial, and power cables.
Page 342 VessRAID 1000f, 1000i, 1000s Product Manual Figure 4. RAID controller cover and attaching screw Cover Attaching screw (one each side) Remove the four attaching screws. See Figure 5. Detach the fan’s power connector and lift the old fan out of the controller. Figure 5.
Page 343: Plus Models
Chapter 8: Maintenance Reinstall the RAID Controller. See “Replacing a RAID Controller” on page 320. This completes the fan replacement procedure. Plus Models Plus models include 1720i+, 1830i/s+, and 1840f/i/s+. Cautions • Only a qualified technician should perform this procedure. The VessRAID Plus models have externally mounted fans that you can replace without shutting down the subsystem.
Page 344: Replacing The Cache Battery
VessRAID 1000f, 1000i, 1000s Product Manual Replacing the Cache Battery A cache battery or Battery Backup Unit (BBU) is optional on VessRAID. If your system has a cache battery, it is located inside the RAID controller. The battery assembly is replaced as a unit. Cautions •...
Page 345 Chapter 8: Maintenance Remove the battery assembly attaching screw on the outside of the RAID controller housing. Detach the battery connector and remove the battery assembly. Figure 8. RAID Controller cache battery Attaching screw (on controller housing) Battery Battery assembly Connector Slot Attach the connector of the new battery assembly.
Page 346: Replacing The Memory Module
VessRAID 1000f, 1000i, 1000s Product Manual See page 322, Figure 4. 10. Reinstall the RAID controller. See “Replacing a RAID Controller” on page 320. This completes the cache battery replacement procedure. Replacing the Memory Module The memory module is a single inline memory module (SIMM) installed on the main board of the RAID controller.
Page 347 Chapter 8: Maintenance Figure 11. RAID controller memory module Retainer Memory Alignment Memory Retainer module groove slot Align the new memory module with the memory slot so the groove lines up. Gently press the memory module into the slot until the retainers click into locked position.
Page 348 VessRAID 1000f, 1000i, 1000s Product Manual...
Page 349: Chapter 9: Technology Background
Chapter 9: Technology Background This chapter covers the following topics: • Introduction to RAID (below) • Choosing a RAID Level (page 342) • Choosing Stripe Size (page 346) • Choosing Sector Size (page 346) • Cache Policy (page 347) • Capacity Coercion (page 349) •...
Page 350: Raid 0 - Stripe
VessRAID 1000f, 1000i, 1000s Product Manual RAID 0 – Stripe When a logical drive is striped, the read and write blocks of data are interleaved between the sectors of multiple physical drives. Performance is increased, since the workload is balanced between drives or “members” that form the logical drive. Identical drives are recommended for performance as well as data storage efficiency.
Page 351: Raid 1 - Mirror
Chapter 9: Technology Background RAID 1 – Mirror When a logical drive is mirrored, identical data is written to a pair of physical drives, while reads are performed in parallel. The reads are performed using elevator seek and load balancing techniques where the workload is distributed in the most efficient manner.
Page 352: Raid 1E - Enhanced Mirror
VessRAID 1000f, 1000i, 1000s Product Manual RAID 1E – Enhanced Mirror RAID 1E offers the security of mirrored data provided by RAID 1 plus the added capacity of more than two physical drives. It also offers overall increased read/ write performance plus the flexibility of using an odd number of physical drives. With RAID 1E, each data stripe is mirrored onto two physical drives.
Page 353: Raid 3 - Block Stripe And Dedicated Parity
Chapter 9: Technology Background RAID 3 – Block Stripe and Dedicated Parity RAID 3 organizes block data across multiple physical drives and parity data on a dedicated drive. Generally, RAID Level 3 tends to exhibit lower random write performance due to the heavy workload of parity recalculation for each I/O. Heavy I/O loads with a large number of writes tends to work the parity drive harder in proportion to the other drives in the logical drive.
Page 354: Raid 5 - Block And Parity Stripe
VessRAID 1000f, 1000i, 1000s Product Manual RAID 5 – Block and Parity Stripe RAID 5 organizes block data and parity data across the physical drives. Generally, RAID Level 5 tends to exhibit lower random write performance due to the heavy workload of parity recalculation for each I/O. RAID 5 is generally considered to be the most versatile RAID level.
Page 355: Raid 6 - Block And Double Parity Stripe
Chapter 9: Technology Background RAID 6 – Block and Double Parity Stripe RAID level 6 stores dual parity data is rotated across the physical drives along with the block data. A RAID 6 logical drive can continue to accept I/O requests when any two physical drives fail.
Page 356: Raid 10 - Mirror / Stripe
VessRAID 1000f, 1000i, 1000s Product Manual RAID 10 – Mirror / Stripe Mirror + Stripe combines both of the RAID 1 and RAID 0 logical drive types. RAID 10 can increase performance by reading and writing data in parallel or striping, while protecting data by duplicating it or mirroring.
Page 357: Raid 30 - Striping Of Dedicated Parity
Chapter 9: Technology Background RAID 30 – Striping of Dedicated Parity RAID 30 combines both RAID 3 and RAID 0 features. Data is striped across physical drives as in RAID 0, and it uses dedicated parity as in RAID 3. RAID 30 provides data reliability, good large file read, and high transfer rate performance.
Page 358: Raid 50 - Striping Of Distributed Parity
VessRAID 1000f, 1000i, 1000s Product Manual RAID 50 – Striping of Distributed Parity RAID 50 combines both RAID 5 and RAID 0 features. Data is striped across physical drives as in RAID 0, and it uses distributed parity as in RAID 5. RAID 50 provides data reliability, good overall performance, and supports larger volume sizes.
Page 359 Chapter 9: Technology Background RAID 30 and 50 Axles When you create a RAID 30 or RAID 50, you must specify the number of axles. An axle refers to two or more RAID 3 logical drives striped together to make a RAID 30.
Page 360: Raid 60 - Striping Of Double Parity
VessRAID 1000f, 1000i, 1000s Product Manual RAID 60 – Striping of Double Parity RAID 60 combines both RAID 6 and RAID 0 features. Data is striped across disks as in RAID 0, and it uses double distributed parity as in RAID 6. RAID 60 provides data reliability, good overall performance and supports larger volume sizes.
Page 361 Chapter 9: Technology Background RAID 60 Axles When you create a RAID 60, you must specify the number of axles. An axle refers to a single RAID 6 logical drive that is striped with other RAID 6 logical drives to make RAID 60. An axle can have from 4 to 16 physical drives, depending on the number of physical drives in the logical drive.
Page 362: Choosing A Raid Level
VessRAID 1000f, 1000i, 1000s Product Manual Choosing a RAID Level There are several issues to consider when choosing the RAID Level for your VessRAID disk array. The following discussion summarizes some advantages, disadvantages, and applications for each choice. RAID 0 Advantages Disadvantages Implements a striped disk array, the...
Page 363: Raid 1E
Chapter 9: Technology Background RAID 1E Advantages Disadvantages Implemented as a mirrored disk array Very high disk overhead - uses only whose segments are RAID 0 disk 50% of total capacity arrays High I/O rates are achieved thanks to multiple stripe segments Can use an odd number of disks Recommended Applications for RAID 1E •...
Page 364: Raid 6
VessRAID 1000f, 1000i, 1000s Product Manual RAID 6 Advantages Disadvantages High Read data transaction rate High disk overhead – equivalent of two Medium Write data transaction rate drives used for parity Good aggregate transfer rate Slightly lower performance than RAID 5 Safest RAID level, except for RAID 60 Recommended Applications for RAID 6 •...
Page 365: Raid 50
Chapter 9: Technology Background RAID 50 Advantages Disadvantages High Read data transaction rate Higher disk overhead than RAID 5 Medium Write data transaction rate Good aggregate transfer rate High reliability Supports large volume sizes Recommended Applications for RAID 50 • File and Application servers •...
Page 366: Choosing Stripe Size
VessRAID 1000f, 1000i, 1000s Product Manual Choosing Stripe Size Stripe Size, also called “Stripe Block Size”, refers to the size of the data blocks written to, and read from, the physical drives. Stripe Size is specified when you create a disk array. In order to change the Stripe Size of an existing disk array, you must delete the disk array and create a new one.
Page 367: Tb Limitation
Chapter 9: Technology Background • Linux operating systems with the 2.6 kernel support 64-bit LBA. For these OSes, always choose the default 512 B sector size. 2 TB Limitation If your Host PC runs Windows 2000 or Windows XP (32-bit), and you want to create logical drives larger than 2TB, you must choose a sector size larger than 512 B when you create the logical drive.
Page 368: Read Cache Policy
VessRAID 1000f, 1000i, 1000s Product Manual Read Cache Policy • Read Cache – The read cache is enabled. • Read Ahead – The read cache and the read-ahead feature are enabled. Read-ahead anticipates the next read and performs it before the request is made.
Page 369: Capacity Coercion
Chapter 9: Technology Background battery will power the cache, see “Checking the Battery” on page 142 or page 223. The Adaptive Writeback Cache feature protects your data by changing the write cache settings while the cache backup battery is offline. When all of the following conditions occur: •...
Page 370: Initialization
VessRAID 1000f, 1000i, 1000s Product Manual Without Capacity Coercion, the controller will not permit the use of a replacement physical drive that is slightly smaller than the remaining working drive(s). Initialization Initialization is done to logical drives after they are created from a disk array. Initialization sets all data bits in the logical drive to zero.
Page 371: Partition And Format The Logical Drive
Chapter 9: Technology Background See also “Critical & Offline Disk Arrays” on page 394. Partition and Format the Logical Drive Like any other type of fixed disk media in your system, a RAID logical drive must also be partitioned and formatted before use. Use the same method of partitioning and formatting on an logical drive as you would any other fixed disk.
Page 372: Raid 0
VessRAID 1000f, 1000i, 1000s Product Manual RAID 0 A RAID 0 source logical drive can migrate to the following target logical drives: Target Requirements RAID 0 Add physical drives. RAID 1 2 physical drives only. Only a single-drive RAID 0 can migrate to RAID 1 by adding 1 physical drive.
Page 373: Raid 1
Chapter 9: Technology Background RAID 1 A RAID 1 Source logical drive can migrate to the following Target logical drives: Target Requirements RAID 0 None. RAID 1E 3 or more physical drives. Add 1 or more physical drives. RAID 3 3 physical drives minimum, 32 maximum.
Page 374: Raid 3
VessRAID 1000f, 1000i, 1000s Product Manual RAID 3 A RAID 3 Source logical drive can migrate to the following Target logical drives: Target Requirements RAID 0 None. RAID 1E None. RAID 3 Add physical drives. 32 maximum. RAID 5 3 physical drives minimum, 32 maximum. If existing physical drives have no unused space, add 1 or more physical drives.
Page 375: Raid 5
Chapter 9: Technology Background RAID 5 A RAID 5 Source logical drive can migrate to the following Target logical drives: Target Requirements RAID 0 None. RAID 1E None. RAID 3 3 physical drives minimum, 32 maximum. If existing physical drives have no unused space, add 1 or more physical drives.
Page 376: Raid 6
VessRAID 1000f, 1000i, 1000s Product Manual RAID 6 A RAID 6 Source logical drive can migrate to the following Target logical drives: Target Requirements RAID 6 Add physical drives. 32 maximum. RAID 60 8 physical drives minimum, 32 per axle maximum. If existing physical drives have no unused space, add 1 or more physical drives.
Page 377: Raid 30
Chapter 9: Technology Background RAID 30 A RAID 30 Source logical drive can migrate to the following Target logical drives: Target Requirements RAID 0 None. RAID 1E None. RAID 3 32 physical drives maximum. RAID 30 must have less than 32 physical drives. RAID 5 RAID 6 32 physical drives maximum.
Page 378: Raid 50
VessRAID 1000f, 1000i, 1000s Product Manual RAID 50 A RAID 50 Source logical drive can migrate to the following Target logical drives: Target Requirements RAID 0 None. RAID 1E None. RAID 3 32 physical drives maximum. RAID 50 must have less than 32 physical drives. RAID 5 RAID 6 32 physical drives maximum.
Page 379: Ranges Of Disk Array Expansion
Chapter 9: Technology Background Important • The Target disk array may require more physical drives than the Source disk array • If the Target disk array requires an EVEN number of physical drives but the Source disk array has an ODD number, ADD a physical drive as part of the migration process •...
Page 380: Media Patrol
VessRAID 1000f, 1000i, 1000s Product Manual Maximum LD Current LD Size Sector Size Expansion Size 8 to 16 TB 16 TB 4096 bytes 4 to 8 TB 8 TB 2048 bytes 2 to 4 TB 4 TB 1024 bytes up to 2 TB 2 TB 512 bytes At this point, you have the choice of:...
Page 381: Predictive Data Migration (Pdm)
Chapter 9: Technology Background Predictive Data Migration (PDM) Predictive Data Migration (PDM) is the migration of data from the suspect disk drive to a spare disk drive, similar to Rebuilding a Logical Drive. But unlike Rebuilding, PDM constantly monitors your disk drives and automatically copies your data to a spare disk drive before the disk drive fails and your Logical Drive goes Critical.
Page 382: Transition
VessRAID 1000f, 1000i, 1000s Product Manual Transition The Transition feature enables you to specify “permanent” spare drives for your VessRAID subsystem. Transition is the process of replacing a revertible spare drive that is currently part of a disk array with an unconfigured physical drive or a non-revertible spare.
Page 383: Example
Chapter 9: Technology Background Example Following is an example to explain the Transition function. In the example above, there is a four-drive RAID 5 disk array and a global spare drive. Physical drives 1, 2, 3, and 4 belong to the disk array. Physical drive 5 remains unconfigured.
Page 384 VessRAID 1000f, 1000i, 1000s Product Manual There is no spare drive at this moment. Even if physical drive 5 is of adequate capacity, it has not been designated as a spare, therefore the controller cannot use it as a spare. Automatic Transition At this juncture, you would replace the failed drive in slot 3 with a new one of the same or greater capacity.
Page 385: Chapter 10: Troubleshooting
Chapter 10: Troubleshooting This chapter covers the following topics: • VessRAID is Beeping (below) • LEDs Display Amber or Red (page 367) • CLU Reports a Problem (page 373) • WebPAM PROe Reports a Problem (page 375) • LCD Panel Reports a Problem (page 378) •...
Page 386: Vessraid Is Beeping
VessRAID 1000f, 1000i, 1000s Series Product Manual VessRAID is Beeping VessRAID’s alarm has five different patterns, as shown below. Figure 1. Audible alarm sound patters .25s .75s .25s .25s .75s .25s .75s .25s 2.5s .25s .25s .25s .25s .25s .25s .75s .25s .25s...
Page 387: Leds Display Amber Or Red
Chapter 10: Troubleshooting LEDs Display Amber or Red Front Panel LEDs When boot-up is finished and the VessRAID subsystem is functioning normally: • Power, Global Enclosure Status, and Global RAID Status LEDs display green continuously. • Controller Activity LED flashes green when there is controller activity. •...
Page 388: Disk Drive Leds
VessRAID 1000f, 1000i, 1000s Series Product Manual State LEDs Steady Flashing Dark Amber Green Green Power System Off Normal — — — Global RAID Logical Logical System Off Normal — Status Drive Critical Drive Offline Global Fan, battery, power Locating the Enclosure System Off Normal...
Page 389: Lcd Panel
Chapter 10: Troubleshooting Figure 3. VessRAID disk drive carrier LEDs Disk Status Power/Activity Plus carrier Disk Status Power/Activity Original carrier If there is a disk drive in the carrier, the Power/Activity LED displays Green. If not, the Power/Activity LED remains dark. The Power/Activity LED flashes during drive activity.
Page 390: Controller Leds
VessRAID 1000f, 1000i, 1000s Series Product Manual Figure 4. VessRAID optional LCD display Press the button to see the View Events menu. Then press the button to read the Events. Controller LEDs Under normal conditions, the Controller Status LED is green and the Dirty Cache LED icon is dark.
Page 391 Chapter 10: Troubleshooting Figure 6. VessRAID iSCSI controller LEDs Controller Status JBOD expansion 16- and 12-bay Dirty Cache Fan 2 subsystems Fan 1 USB 2 iSCSI Ports Battery USB 1 Fan 1 Fan 2 Figure 7. VessRAID SAS Controller LEDs Controller Status JBOD expansion 16- and 12-bay...
Page 392 VessRAID 1000f, 1000i, 1000s Series Product Manual State LEDs Dark Green Amber Blinking Controller Malfunction Green: no power Error Status at start-up Activity Amber: Unsaved No data in Unsaved Dirty Cache — data — cache data in cache in cache Battery Backup No power to...
Page 393: Clu Reports A Problem
Chapter 10: Troubleshooting CLU Reports a Problem The CLU reports information passively, that is you must determine which functions to check based on the sound of the VessRAID’s buzzer and any amber or red LEDs. See page 366 through 371. Check the event logs first.
Page 394: Checking A Reported Component
VessRAID 1000f, 1000i, 1000s Series Product Manual Checking a Reported Component In this example, let us check disk array status. Open the CLU. Highlight Disk Array Management and press Enter. Observe the status of your disk arrays. DaId Alias OpStatus CfgCapacity FreeCapacity MaxContiguousCap ------------------------------------------------------------------------------------------- 75.44GB...
Page 395: Webpam Proe Reports A Problem
Chapter 10: Troubleshooting WebPAM PROe Reports a Problem WebPAM PROe aids in troubleshooting your logical drives and enclosure by continuous monitoring and reporting to the User in the following ways: • Displays yellow !s red Xs in Tree View. Figure 8. Yellow !s and red Xs in Tree View To set up email and popup message notification, see “Setting-up User Event Subscriptions”...
Page 396 VessRAID 1000f, 1000i, 1000s Series Product Manual Figure 9. An example of a popup message • Keeps a record in the Event Log. Figure 10.The Event Log • Keeps a record in the Event Log. • Displays full information in Management View.
Page 397 Chapter 10: Troubleshooting Figure 11. A failed disk drive shown in Management View Auto Rebuild Replacement Drive Failed Disk Drive Critical / Rebuilding Status Also see these troubleshooting topics: • “Event Notification Response” on page 381 • “Critical & Offline Disk Arrays” on page 394 •...
Page 398: Lcd Panel Reports A Problem
VessRAID 1000f, 1000i, 1000s Series Product Manual LCD Panel Reports a Problem The LCD panel can report a certain problems, including a Critical logical drives. Figure 12.The optional LCD panel reports a Critical logical drive Press the button until you see the View Events menu. Then press the button to read the corresponding event.
Page 399: Viewing A Report From Opas
Chapter 10: Troubleshooting Viewing a Report from OPAS The VessRAID subsystem comes with One Plug Auto Service (OPAS). OPAS automatically saves a comprehensive system profile and diagnostic report as a text file when you plug a USB stick in one of the USB ports on the VessRAID controller.
Page 400 VessRAID 1000f, 1000i, 1000s Series Product Manual Open the subinfo_xxxxxxxxxx.log file in a text editor to read the system profile and diagnostic report. Note Choose a text editor with some word processor capability, such as WordPad on a Windows PC, for easier viewing.
Page 401: Event Notification Response
Chapter 10: Troubleshooting Event Notification Response When you choose Event Notification, WebPAM PROe sends popup and/or email messages regarding its status. The messages you see depend on your notification selection and what is currently happening in the VessRAID. See “Setting-up User Event Subscriptions” on page 79. The table below cites: •...
Page 402 VessRAID 1000f, 1000i, 1000s Series Product Manual Reported Event Corrective Action Battery is discharging Battery is undergoing reconditioning. Battery is charging Battery is being recharged. Battery reconditioning is Battery reconditioning is finished. complete Battery is malfunctioning Run battery reconditioning. Run battery reconditioning.
Page 403 Chapter 10: Troubleshooting Reported Event Corrective Action Blowers are functioning Normal. normally Blowers are NOT installed Reinstall the fan. If the fan does not turn, replace it. See page 321. Blower status is unknown Check for airflow out of the cooling unit. If there is none, check for proper installation.
Page 404 VessRAID 1000f, 1000i, 1000s Series Product Manual Reported Event Corrective Action Drive Interface Controller Drive-interface controller Normal. found Drive-interface controller Restart the VessRAID. See page 134 (WebPAM is NOT found PROe) or page 288 (CLU). If this message appears repeatedly, contact Technical Support. See page 411. Drive-interface Normal.
Page 405 Chapter 10: Troubleshooting Reported Event Corrective Action Host-interface controller Restart the VessRAID. See page 134 (WebPAM has encountered an PROe) or page 288 (CLU). unrecoverable error Host-interface controller Result of user action. Normal. has received an abort- task/ abort task set/clear task set command.
Page 406 VessRAID 1000f, 1000i, 1000s Series Product Manual Reported Event Corrective Action Logical drive initialization Initialization stopped because of user intervention, has stopped schedule or the logical drive was deleted or went critical or offline. Logical drive initialization Initialization failure due to a failed disk drive. Replace marks the logical drive the disk drive, delete and recreate the logical drive.
Page 407 Chapter 10: Troubleshooting Reported Event Corrective Action Media patrol is queued Media patrol has been set manually or by schedule. Media patrol is stopped Media patrol stopped because the disk array was internally deleted or removed. Online Capacity Expansion Online capacity Result of settings or user action.
Page 408 VessRAID 1000f, 1000i, 1000s Series Product Manual Reported Event Corrective Action PDM is stopped internally The destination drive was removed or used for a rebuild. Physical Disk Physical disk is marked Disk drive restored to normal operation. online Physical disk is marked Disk drive removed from service due to errors.
Page 409 Chapter 10: Troubleshooting Reported Event Corrective Action Physical disk negotiation Disk drive had to reduce its data rate. If this message speed is decreased. appears repeatedly, replace the disk drive. Previously configured disk Disk drive may have failed or was removed from the is no longer found enclosure.
Page 410 VessRAID 1000f, 1000i, 1000s Series Product Manual Reported Event Corrective Action PSU 12V/5V/3.3V power Normal. is within the range RAID Level Migration RAID Level migration is Result of settings or user action. Normal. started RAID Level migration is Normal. completed RAID Level migration is Migration paused because of user intervention, paused...
Page 411 Chapter 10: Troubleshooting Reported Event Corrective Action Rebuild is resumed Rebuild has resumed again after a pause. Rebuild is stopped Rebuild stopped because of user intervention, schedule or the logical drive was deleted or the target disk drive encountered an error. If rebuild stopped by the user, restart the rebuild.
Page 412 VessRAID 1000f, 1000i, 1000s Series Product Manual Reported Event Corrective Action Resource Resource is NOT System resources are low. Reduce system load or available restart the VessRAID. See page 134 (WebPAM PROe) or page 288 (CLU). Spare Check Spare check started on Result of settings or user action.
Page 413 Chapter 10: Troubleshooting Reported Event Corrective Action Synchronization is Synchronization stopped because of user stopped intervention, schedule or the logical drive was deleted or went critical or offline. Synchronization is System resources are low. Reduce system load or aborted due to an internal restart the VessRAID.
Page 414: Critical & Offline Disk Arrays
VessRAID 1000f, 1000i, 1000s Series Product Manual Critical & Offline Disk Arrays A fault-tolerant disk array—RAID 1, 1E, 5, 10, and 50—goes critical when a disk drive is removed or fails. A RAID 6 or 60 disk array—goes degraded when a disk drive is removed or fails and critical when two disk drives are removed of fail.
Page 415: With A Hot Spare Drive
Chapter 10: Troubleshooting • The Disk Status LED changes from green to red. Figure 16.VessRAID disk drive carrier LEDs Disk Status Power/Activity • The audible alarm repeatedly sounds two short beeps. See page 366. • WebPAM PROe reports the condition. See page 375. Also see “Physical Drive Problems”...
Page 416: Rebuild Operation
VessRAID 1000f, 1000i, 1000s Series Product Manual To enable Automatic Rebuild, see “Making Background Activity Settings” on page 71 (WebPAM PROe) or page 264 (CLU). To set Hot Spare Policy, see “Making Spare Drive Settings” on page 177 (WebPAM PROe) or page 242 (CLU) Important If your replacement disk drive was formerly part of a different disk array or logical drive, you must clear the configuration data on the...
Page 417: Incomplete Array
Chapter 10: Troubleshooting Incomplete Array An incomplete array can result from any of the following conditions: • The NVRAM watermark for the RAID level migration currently in progress is missing or cannot be found • A physical drive goes missing during transport See “Physical Drive Failed”...
Page 418: Physical Drive Problems
VessRAID 1000f, 1000i, 1000s Series Product Manual Physical Drive Problems Physical Drive Offline Check the drive for: • PFA Condition – Caused by a bad block or sector. See “Clearing Stale and PFA Conditions” on page 147 (WebPAM PROe) or page 227 (CLU).
Page 419 Chapter 10: Troubleshooting You can set the VessRAID to migrate disk arrays under Non-Volatile Random Access Memory (NVRAM), a much faster process because it writes data to the memory in the controller. However, if a physical drive or the controller fails during migration, the logical drives will go offline and you will lose data.
Page 420: Enclosure Problems
VessRAID 1000f, 1000i, 1000s Series Product Manual Enclosure Problems WebPAM PROe displays yellow !s red Xs in Tree View to identify components that need attention. When a yellow ! appears over a Subsystem in Tree View, click the Enclosure icon. The Enclosure screen will display (below). Figure 18.Enclosure information in Management View In this example, one of the RAID Controller fans has failed.
Page 421 Chapter 10: Troubleshooting Enclosure Overheat Overheating is a potentially serious condition because the excessively high temperatures can lead to disk drive failure and controller malfunction. Overheating usually results from: • Fan failure • Poor air circulation around the enclosure Fan Failure On VessRAID, there are two kinds of fans: •...
Page 422 VessRAID 1000f, 1000i, 1000s Series Product Manual Power Supply VessRAID 1800 Series VessRAID 1800 Series has two power supplies. The advantage of two power supplies is that, should one fail, the other will continue powering the subsystem. The power supplies are hot- swappable.
Page 423: Connection Problems
Chapter 10: Troubleshooting Connection Problems When you install your PROMISE product following the instructions in the Quick Start Guide and this Product Manual, you should have little trouble getting your equipment to work the first time. But connection problems can arise that are not the User's or Installer's fault.
Page 424: Network Connections
VessRAID 1000f, 1000i, 1000s Series Product Manual Network Connections Each controller has one Ethernet RJ45 connector on the back of the enclosure for the Management port and four RJ45 connectors for the iSCSI ports. The VessRAID becomes a node on your network like any other PC or server. VessRAID supports DHCP.
Page 425 Chapter 10: Troubleshooting Figure 20.iSCSI port connection Link – Activity LED Speed LED State LEDs Dark Orange Green Blinking Green Link NOT Link Link – Activity — Activity established established Speed — 1000 Mb/s 100 Mb/s — Fibre Channel Ports The Fibre Channel ports on VessRAID have activity LEDs but no speed LEDs.
Page 426: Browser Does Not Connect To Webpam Proe
VessRAID 1000f, 1000i, 1000s Series Product Manual Browser Does Not Connect to WebPAM PROe If you successfully setup and connected to WebPAM PROe, then suddenly you can no longer connect, it might be the result of the following three conditions: •...
Page 427: Unsaved Data In The Controller Cache
Chapter 10: Troubleshooting The new management port IP address and other network settings are displayed on the screen. Enter the new IP address into your browser to log into WebPAM PROe. Unsaved Data in the Controller Cache The Dirty Cache LED informs you that there is data in the cache that has not been saved to non-volatile memory.
Page 428 VessRAID 1000f, 1000i, 1000s Series Product Manual Figure 24.USB ports USB ports You enable Rescue Mode under the CLU controller settings. See page 217. Also see “Making a Serial Connection” on page 208 and “Contacting Technical Support” on page 411.
Page 429: Chapter 11: Support
Chapter 11: Support • Frequently Asked Questions (below) • Contacting Technical Support (page 411) • Limited Warranty (page 415) • Returning the Product For Repair (page 417) Frequently Asked Questions What kind of disk drives can I use with VessRAID? VessRAID supports 3.0 GB/s Serial ATA disk drives and 3.0 Gb/s SAS drives.
Page 430 VessRAID 1000f, 1000i, 1000s Series Product Manual WebPAM PROe connection was working OK. But later on, it timed out. What do I do now? The network condition can time-out for several reasons. When an open connection has no action for a specific amount of time (the Administrator can change it), the connection times-out automatically for security reasons.
Page 431: Contacting Technical Support
Chapter 11: Support How can I be sure everything is working OK on the VessRAID? Locally: The VessRAID enclosure has LEDs on the front to monitor the status of power, field replaceable units (FRUs) and logical drives. When these are green, VessRAID is functioning normally. Remotely: Check the Tree Icons in WebPAM.
Page 432 Fax Support +31 0 40 256 9463 Attn: Technical Support Phone Support +31 0 40 235 2600 If you wish to write us for PROMISE Technology Europe B.V. support: Science Park Eindhoven 5542 5692 EL Son, The Netherlands Germany E-mail Support...
Page 433 Fax Support +39 0 6 367 124 00 Attn: Technical Support Phone Support +39 0 6 367 126 26 If you wish to write us for PROMISE Technology Italy support: Piazza del Popolo 18 00187 Roma, Italia Taiwan E-mail Support...
Page 434 +86 10 8857 8015 Attn: Technical Support Phone Support +86 10 8857 8085 or 8095 If you wish to write us for PROMISE Technology China – Beijing support: Room 1108, West Wing Shi Chuang Plaza, Shangdi IT Park 22 Information Road...
Page 435: Limited Warranty
Chapter 11: Support Limited Warranty PROMISE Technology, Inc. (“PROMISE”) warrants that this product, from the time of the delivery of the product to the original end user: all components, except the cache backup battery, for a period of three (3) years;...
Page 436 VessRAID 1000f, 1000i, 1000s Series Product Manual PROMISE DOES NOT WARRANT that any product is free from errors or that it will interface without problems with your computer system. It is your responsibility to back up or otherwise save important data before installing any product and continue to back up your important data regularly.
Page 437: Returning The Product For Repair
Return ONLY the specific product covered by the warranty (do not ship cables, manuals, diskettes, etc.), with a copy of your proof of purchase to: USA and Canada: PROMISE Technology, Inc. Customer Service Dept. Attn.: RMA # ___________ 47654 Kato Road...
Page 438 VessRAID 1000f, 1000i, 1000s Series Product Manual You are responsible for the cost of insurance and shipment of the product to PROMISE. Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty. When repairing returned products, PROMISE may replace defective parts with new or reconditioned parts, or replace the entire unit with a new or reconditioned unit.
Page 439: Appendix A: Setting-Up Nas Network Drives
Appendix A: Setting-up NAS Network Drives This appendix covers the following topics: • Setting-up a Network Drive – Windows (page 419) • Setting-up a Network Drive – UNIX and Linux (page 424) Network Attached Storage (NAS) is supported by VessRAID iSCSI subsystems only.
Page 440 VessRAID 1000f, 1000i, 1000s Product Manual Right-click the iSCSI port icon and choose Open from the dropdown menu. The Connect to dialog box appears.
Page 441 Appendix A: Setting-up NAS Network Drives In the Connect to dialog box, type your user name and password in the fields provided and click the OK button. Type the user name and password of a NAS user. See“Adding NAS Users” on page 100.
Page 442 VessRAID 1000f, 1000i, 1000s Product Manual Right-click the public folder and choose Map Network Drive from the dropdown menu. The Map Network Drive dialog box appears. In the Map Network Drive dialog box, choose a drive letter from the Drive: dropdown menu and click the Finish button.
Page 443 Appendix A: Setting-up NAS Network Drives The public folder opens on your desktop. When you double-click the My Computer icon on your Windows desktop, the public folder on the VessRAID appears as a network drive. Public folder on the VessRAID You can now copy files to and from the folder on the VessRAID.
Page 444: Setting-Up A Network Drive - Unix And Linux
VessRAID 1000f, 1000i, 1000s Product Manual Setting-up a Network Drive – UNIX and Linux Before you can set-up a network drive, you must have: • NAS file system. See “Creating a NAS File System” on page 111. • Unix/Linux sharing enabled. See “Making UNIX and Linux Protocol Settings” on page 106.
Page 445 Appendix A: Setting-up NAS Network Drives The VessRAID is identified by its computer name Type the user name and password in the respective fields, then click the Connect button. The user name and password are case sensitive. Leave the Domain field blank. Type the user name and password of a NAS user.
Page 446 VessRAID 1000f, 1000i, 1000s Product Manual...
Page 447: Index
Index Numerics 137, 218, 349 10GB Truncate background activities 347, 410 2 TB Limitation delete schedule list of scheduled running scheduling about this manual 71, 264 settings AD Domain view adaptive writeback cache backup defined change schedule enable clear event log delete schedule group 190, 193...
Page 448 VessRAID 1000f, 1000i, 1000s Product Manual capacity coercion controller, cont. defined statistics 137, 218 setting status LED capacity, specify for logical drive unsaved data in cache 54, 157, 161, 233, 240 view CE statement create 153, 230 change disk array 85, 250 84, 249 link aggregation...
Page 449 Index disk array disk drive LEDs 53, 156, advanced creation disk status LED 233, 301 145, 226 DMA mode, SATA drives 156, 160, 233, 239 313, alias download firmware image file 52, 154, automatic creation 231, 301 153, 230 create critical edit LUN map 158, 234, 304...
Page 450 VessRAID 1000f, 1000i, 1000s Product Manual forced read ahead cache 138, 218 enable failed explained battery forced unlock power supply 142, 221 FRU VPD information power supply fan 400, 401 RAID controller fan sharing failure recovery, physical drive sharing settings replace, original models replace, x30+, x40+ models 137, 218, 349...
Page 451 Index information, cont. iSCSI, cont. 167, 179, 244, logical drive link aggregation 85, 250 change 145, 227, 299 84, 249 physical drive create 114, 262 85, 250 SAS port delete 85, 250 subsystem view 92, 255 UPS unit node information 92, 255 initialization node settings...
Page 452 VessRAID 1000f, 1000i, 1000s Product Manual LCD panel, cont. LCD panel, cont. create spare drive disk array, advanced create disk array, automatic delete logical drive locate spare drive view delete view disk array controller logical drive disk array spare drive enclosure disk array events...
Page 453 Index link aggregation logical drive, cont. 85, 250 change 84, 249 173, 180, 247 create LUN clone 85, 250 53, 157, 158, 160 delete 85, 250 view partition and format 54, 157, 160, 233 Linux network drive RAID level 170, 245 locate Redundancy Check 385, 386...
Page 454 VessRAID 1000f, 1000i, 1000s Product Manual mount point NAS, cont. conflict replication 54, 157, 160 entering set-up UNIX, Linux command line status share folders create delete list 105, 424 computer name modify device transporting SmartNAVI delete users login settings delete 54, 157, 160 enter mount point list of...
Page 455 Index online help physical drive, cont. 145, 226 global settings 145, 227, 299 WebPAM PROe information OPAS list 144, 145, 148, 228, OPAS report locate 159, operational status, disk array 234, 305 not usable 138, 217 orphan watermark operational status 145, 226 overheated enclosure read cache...
Page 456 VessRAID 1000f, 1000i, 1000s Product Manual problem reporting RAID levels, cont. RAID 3 LCD panel applications 375, 395 WebPAM PROe description RAID 30 applications description RAID RAID 5 block and double parity stripe applications description block and parity stripe RAID 50 block stripe and dedicated applications parity...
Page 457 Index regulatory statements resource not available reported 76, 214 releasing lock event 76, 214 134, 288, renewing lock restart the subsystem 315, 317, 318 replace 130, 283 restore default settings blower returning product for repair 165, 175, cache battery revertible spare drive 176, 177, 241, 242, 310, 362 controller 34, 208...
Page 458 VessRAID 1000f, 1000i, 1000s Product Manual 131, 284 settings, cont. shutdown the subsystem 92, 255 iSCSI node 83, 249 120, 277 iSCSI port service 120, 277 iSCSI target port statistics settings 93, 256 iSCSI target ports SMART 169, 244 136, 218 logical drive enable 83, 248,...
Page 459 Index SmartNAVI, cont. spare drive, cont. 177, 242 RAID volume settings 178, 242 create Spare Check list transition restore files view share folder specifications, VessRAID 147, 227 create stale condition 137, 219 delete standby time, HDD host IP statistics 130, 282 list clear 136, 217...
Page 460 VessRAID 1000f, 1000i, 1000s Product Manual subsystem, cont. topology 140, 225 Media Patrol enclosure 68, 215 88, 252 Fibre Channel power off Transition 134, 203, 288, 315, restart automatic 317, 318 defined service report, save as text file manual 72, 265 rate 131, 204, 284 shutdown...
Page 461 Index 141, 222 username and password voltage, enclosure 41, 209 CLI/CLU SmartNAVI 49, 58 WebPAM PROe 138, 219 Wake on SAS warranty on VessRAID watermark 138, 217 VessRAID orphan 366, 395 beeping reported events 105, 424 computer name Web Server 122, 277 features and benefits service...
Page 462 VessRAID 1000f, 1000i, 1000s Product Manual...

This manual is also suitable for:

1000i series 1000s series

Promise Technology 1000f series Product Manual

Chapter 1: Introduction to Vessraid

Chapter 2: Vessraid Installation

Chapter 3: Vessraid Setup

Chapter 4: Management with Webpam Proe

Chapter 5: Smartnavi

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Summary of Contents for Promise Technology 1000f series